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    Authorized Retailer UScellular & T-Mobile

    3.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    7 years ago

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    AT&T Store

    AT&T Store

    (8 reviews)

    Today, I called to cancel an iCloud subscription I've had for quite a few years…read more Although this is not AT&T's responsibility, Tyson was kind enough to walk me thru how to do so. I truly appreciate his going above and beyond in his customer service to me.

    Worst service ever. We went in to get get the new iPhone 15 which we were eligible for upgrade we…read morejust had to pay off our other phones. The young lady who helped us said it would be better if we did our phone transfer in the store and it would be faster. Fast-forward three hours of her yelling at us because she couldn't figure out how to do it and the transfer said it was complete and none of our apps worked, and our Sim cards didn't work. Nothing worked and she yelled at us and said oh, it's not our fault it's corporate fault you know I know you guys are just being impatient. We've been there for three hours with our 10-year-old, who managed to hijack their TV and watch the entire home alone movie plus another documentary and the phones were still not working and so we ended up taking our old phones back getting our old Sim cards and walking out. Just furious I would never ever ever go back to the store again. The manager and her three coworkers were sitting at one table while we were at that point the only people in the store and they were completely ignoring us and we were there for three hours and 27 minutes. total waste of time do not go here. If I was the owner of this franchise I would fire every single one of them. My husband is a veteran and very patient and never raised his voice at the employee and she just yelled at him for a good 15 minutes because she was incapable of doing her job. If I could give it negative points I would.

    Authorized Retailer UScellular & T-Mobile - mobilephones - Updated May 2026

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