I'm writing a glowing review concerning the Spectrum Field Technician, Jamie Emmons. Back on April…read more3rd, my wife and I it felt that Mr. Emmons went above and beyond his scope of procedural tasks to make sure that we were pleased with the newly internet configuration for our new residence. Unfortunately, due to the topographic location of our new residence, we get zero cell/phone service through Spectrum Mobile. Hint's is why I requested that a Spectrum Tech come out to test/look over our service to increase our WIFI signal (WIFI calling) and to also confirm that the WIFI Spectrum Pod was properly installed, as the previous tech (Mr. Sergiy) failed to do so. Also, noteworthy to add is that the previous Spectrum Tech., (a Mr. Sergiy) who internally installed our internet in our new residence a couple days prior (April 1st) did a basic (not a good job). Yes, he hooked up the WIFI router and modem into our Smart Panel which is located in the back of our master bedroom closet, of course this diminishes our WIFI signal significantly (poor line of sight). However, since I was aware of Spectrum Mobile's zero/no signal (no 5G or even no LTE serve) before taking occupancy into our residence, I had requested that the initial Tech (Mr. Sergiy) brings out a Spectrum WIFI Pod (internet booster) to be installed during this initial installation. But this didn't happen. Let me elaborate on this. Once Mr. Sergiy initial installed the (poor WIFI signal) internet service, he handed me the Spectrum Pod while still packaged inside the box and left our residence. I called this the "hot potatoe" effect. Failing to install this device, just handing it over to me, forcing me to take action to make sure I installed it correctly. Hint's the reason why I had to request that another Spectrum Tech, Mr. Emmons had to come out to test our internet setup. During this call he (Mr. Emmons) relocated our WIFI Router in our living room and then installed the Pod upstairs. After this, it's appeared that our internet WIFI signal has doubled. Mr. Emmons also gave us his personal cell phone, so we could reach out to him concerning any further questions concerning this WIFI issue. We just wanted to say "Thank you" very much Mr. Emmons. Your initiative, drive and savvy technical background in this field is remarkable. I can see why Spectrum Management had identified him (Mr. Emmons) a Field Training Officer (FTO) also, as he had a new hire with him (shadow). Here's an ironic and hilarious thing to mention... Because our Spectrum Mobile Plan doesn't work here (residence), Mr. Emmons requested to login into our WIFI settings with his cellular device, so he could close out the work ticket. "Hilarious!" Unfortunately, we have no choice but to drop Spectrum Mobile as they cannot resolve their mobile service to us, forcing us to go with another provider.

This place said our internet will be fast but it is very slow and the next day everytime I try to…read morewatch TV the internet cuts off for no fucking reason I hope spectrum goes out of business never EVER go here and who ever made spectrum I hope you burn in hell

We recently had Renuity of Raleigh do our garage floor and we couldn't be happier with the results!…read moreWhat a difference! The job took one day and was completed by Nathan and Shawn. They were very neat, conscientious and professional. They let us review the process as it was happening and were very helpful in letting us know what to do in the days ahead. We highly recommend Renuity of Raleigh, especially Nathan and Shawn, to transform your dull and dingy garage into a bright, clean and happy place! Lynda & Larry Chapel Hill, NC

Nathan and Shawn did an outstanding job taking care of our garage floor. They were prompt,…read moremeticulous, hard working and professional. I would highly recommend Renuity Advanced Coatings and their installers. Well done and thank you.