Went in here cause I had a question a question and was treated rude as soon as I sat down, wouldn't…read moreeven make eye contact wouldn't even say hello wouldn't even say how are you doing nothing and then when I went back in there to ask a question I I was treated like I was invisible just go to another AT&T

They wouldn't honor their offer to sign for fiber internet. I have a flyer they are not going to…read moregive me the rate I deserve. An obvious bate and switch. I talked to many operators and it became obvious they were a widespread criminal enterprise. Beware because they are not your friend

Dilan was so helpful! We had bought a phone secondhand and wanted to get it hooked up to our…read moreaccount (being longtime members), and when we brought it to another store in town, the guy basically brushed us off, said we'd been scammed with a locked phone, and tried to do a hard sell of another phone...so my husband brought us to Dilan at this store, and he worked to get the phone to hook up properly to our account! We're thinking of adding another line to our account soon, and I know we'll be bringing that business to this store!

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

Very organized displays for phone cases (by brand and series) and tablet accessories. I went in…read morefor a new belt case for my phone to replace my very well worn one. Price was reasonable. Counter person was very minimal on conversation. Not rude, just "make your purchase" and he moved on to something else.

went in to get a phone case and screen protectors for 2 phones walked out paying around $40 bucks…read morecame back a week later to do the same for one phone it is now $48

The owner is super helpful and accommodating while also careful to manage expectations. He…read moreexplains the process well and was a pleasure to talk to and do business with.

I brought my phone here to get a replacement Zagg screen protector. They were very nice and…read moreprofessional. It was swapped out super fast. Service and wait time was much better than expected 5+ stars. I be back if I need a repair.

I visited Spectrum recently to return a router. One worker greeted me at the front door and asked…read moreme my reason for coming in. He told me to check in after I shared that I was there to return the router in my hand. I waited 30-35 minutes before getting called up. The worker asked me what brought me in and I repeat what I shared with the worker who greeted me at the door. However, this worker told me that the Spectrum store no longer accepts return equipment. UPS and some FedEx's take the equipment you want to return now. I'm pretty sure I made a face and a visible body jerk like I had been punched lol. After seeing my reaction, she added that she would go ahead and take care of it and she did which I appreciated. If I could offer a suggestion to the store though, it would be to make sure all employees know about the latest changes. Had the first worker told me that at the door, I could have google'd the nearest UPS and not waited.

Came in to pick up internet equipment. Store was out of equipment. Instead of ordering it for me I…read moream now sitting on a couch in the store talking to a customer service agent in Albany NY to get the equipment sent to my house lol

AMAZING! China helped me and my sister out and she explained everything with care she was patient…read moreand really understanding , she made me feel like I was not dumb or bad for questioning my thoughts I went to knightdale prior and they had no clue how to help they told me they no longer could do what I needed no type of empathy to help us but CHINA PHEW CHILE she was like a sister .

Going here almost made me switch carriers after being with them for a decade. Franco, the store…read moremanager screwed me out of a warranty another store already approved without communication with that location. Put me in a terrible position professionally and personally. Never go here. NEVER EVER EVER go here.