Worse experience ever!!! Came in to the Smithfield store with an emergency as my phone which I use…read morefor work and client access was not working at all. I have taken this phone in before with the same problem but no help. This time near tears and frustrated I came in again only to be treated rudely by an associate. Never have I been treated so bad by someone when I'm the paying customer. If Verizon trains their associated to be this way, I will be leaving Verizon.

Service was great and employee was very friendly and got what we needed done quickly and…read moreefficiently. I don't like to go to Verizon and other stores like it because it usually takes forever! This was quick and easy and we got exctly what we wanted done. thank you

Today, I called to cancel an iCloud subscription I've had for quite a few years…read more Although this is not AT&T's responsibility, Tyson was kind enough to walk me thru how to do so. I truly appreciate his going above and beyond in his customer service to me.

Wow, tried to pay a bill for relative that has medical issue, tried to explain situation to…read morerepresentative on the phone and THEY HUNG UP ON ME. Rude... and to compound the situation ,ATT online will not help either. INSANE that when you try and do the right thing, no one will help, but they'll come after you if you don't pay. SMITHFIELD ATT... YOU SHOULD BE ASHAMED. CALL MADE 1320PM ON July 28th 2026 .. Female. Kelly S.