With the Covid-19 crisis going on my wife and I were concerned on whether we would be able to…read moreprovide a good experience for our son's 12th birthday. With the opening of some services recently we were able to reserve the Games Gone Mobile truck for their first appointment since all this began and it exceeded our expectations. While the vehicle could hold many more individuals we had only a small group of close friends of our son due to social distancing but the service and customer interaction from this Father/Son duo was beyond excellent. We will most certainly use this truck in the future for future parties for the kids, and probably adults as well. Fantastic Experience from beginning to end.

From the owner: We bring our Mobile Gaming Theater to your next event. With our 30 plus foot Custom built Climate…read moreControlled theater that includes Vibrating Stadium Seating, six 60 inch 3D HD Widescreen TV's, over 3,000 watts of Surround Sound, Liquid Motion Floor, Infinity Ceilings, and Satellite TV, YOUR Event is sure to be a BLAST! A Certified Game Coach will be there to assist with your event and to help entertain, answer any questions, and make sure everyone is having a GREAT TIME!!

I've been a customer with AT&T more than 6 years, I came to this location to purchase 2 phone the…read moreguy was helping me, I asked him if I can look at the new phone from the bottom he said can't take them off I said no problem, I set with him to get ready to purchase them, the lady took them out like I was gonna steal them, I asked her why you didn't let me see them she said go to the Apple Store, she doesn't know how to talk to people really having a terrible attitude, I went to the different AT&T down the street 5100 Capital Blvd Ste 100 Raleigh, NC 27616 they are very helpful. Shout to all the staff there.

Returned to get a new phone for myself. Worker seemed disinterested in helping me. She seemed more…read moreinterested in eating her lunch and telling me I couldn't trade in my phone for anything. I left after 5 minutes and won't be returning.

On May 31, 2025, I visited the AT&T store at 117 Walnut Street, Cary, NC, and provided written…read moreinstructions to transfer a personal number, (919-395-4568), to a separate business account. Instead, the agent set up a new iPhone with the business number using a different number and also added a free iPad and Apple Watch to the business account. We have written proof of our instructions. It cost nearly $ 4,000.00 (the cost of moving all lines and equipment to T-Mobile) to release my business number and pay for items I did not request. This was not a mistake but a deliberate act of deception and fraud by this store agent and AT&T Mobility. I am pursuing remedies through the proper regulatory agencies. THIS IS THE WORST WIRELESS COMPANY I HAVE EVER DEALT WITH. If there was a rating below 1, I would use it.

The staff here is useless, and AT&T's corporate processes are broken…read more My employer released my work number to me as a personal line. The online process failed. Customer service told me to go to the store. At the store, the manager tried the same steps on my phone, hit the same error, then said he'd get his iPad. He never came back. Instead, another employee appeared, admitted he didn't know the process, and offered only excuses: "new system," "account too big," "call the business liaison." No one could solve a basic problem. The runaround is unbelievable. The incompetence is unacceptable. This is why customers lose trust in AT&T.

Everything went well thanks to a top notch, well informed, skilled technician "Levi" HIGHLY…read moreRECOMMENDED ! 5 STARS ! (Not 4) He gave me an accurate estimate to replace my TOUCHSCREEN on my "antique" iPhone 11, buying me a couple more years with my somewhat obsolete device. No fast-taking "mumbo-jumbo" just a polite, concise explanation and an efficient repair, why is this so rare these days ? Maybe I can't get ALL THE NEGATIVE CAR REPAIR EXPERIENCES erased from my brain, maybe that's it ? A little tricky to find their small but well-organized store, think Chick-fil-A near Super Target, South Square, Durham NC. Their "CPR Red Cross" sign is small, their location is in the inner corner of a small 'mini-mall' next to a Middle Eastern grocery. Once you find it the first time, it's easy to get to. You realize that the repair shops in the BIG MALLS like Southpoint are going to have to charge you more, don't you ? Their 'overhead' is way higher than a modest location like CPR. I'm EMT~Paramedic so I like the name and play on words.

Would definitely recommend for data recovery. I had an external hard drive that was not working…read morethat contained a lot of important files and information. Other places were going to charge over $300 for the job to be done. CPR was able to restore all the files and provide a flashdrive (free of charge) all for under $150. The best part was that it only took half a day from the time I dropped off the hard drive to when I arrived to pick everything up.

My 81-year-old mother and I had such a great experience at the Verizon store in Knightdale, thanks…read moreto Eric. I brought her in because her old phone was giving her trouble, and after upgrading to a new phone, she couldn't access her email or many of her apps. She was frustrated and overwhelmed. Eric was incredibly patient and kind. He spent a full hour with us, walking through every possible fix and never once making us feel rushed. His calm, reassuring approach made a huge difference. By the time we left, my mom went from stressed and frowning to smiling ear‑to‑ear. Exceptional customer service like this is rare. Thank you, Eric, for your patience, professionalism, and genuine care. You turned a stressful situation into a great experience for both of us.

Every single time I come in they are short staffed. I told them I just need a copy of my final bill…read morebc I wanted to make sure they know I don't need technical service with a device which shouldn't take long. The guy said "everybody is here for something " well no crap I'm simply letting you know I just need my past bill printed off . This is just another reason I'm super glad that I switched from Verizon even customer service in person is horrible. They have 3 employees working for the whole store during the holiday season absolutely ridiculous

Bought a new phone. No appointment but it was a seamless and fast transaction. Santiago helped me,…read morealong with three other customers simultaneously. Activated my phone, transferred data from my old phone, showed me a few new tips and tricks. Zero issues and no big complaints. I would prefer undivided attention from the technician but when there is a lot of time spent waiting for data to synchronize I can't really complain. It met my expectations and I like my new phone.

Kudos to the hardworking folks holding the fort down during a hectic holiday season. I dropped by…read morethe week before Christmas to upgrade my phone, and the process was very quick and clearly explained. Though each worker was in charge of 2+ customers, the person helping me spaced his attention out well, and I did not feel like I was made to wait more than was reasonable. Good experience overall!

Nice staff.No sure why every time they push the same item, the iPad Air. Even with my daughter a…read moreyear ago. But they stopped when I said i wanted the pro. Sad that a iPad and keyboard cost 2k but hopefully will last for years.

I enjoyed buying a new Apple Watch at this store. I knew what I wanted, going in, but they were…read morestill very helpful with purchase and set-up. It's a nice, well-laid out store, to boot.

I arrived here about 12:50pm on a Sunday afternoon with my brother's girlfriend to upgrade her…read morephone. She's on my account, so I needed to go as well. We were promptly greeted. There were 3 staff persons available and no customers. Andrew S. was the person who assisted us with the upgrade. Initially, Andrew said they didn't have any iPhone 14 Pro Max in stock and it would need to be ordered, which she decided to do. Andrew decided to check the back and they had one available. Andrew also told us that a customer bought a watch and retuned it but never used it. Since my sis got a new phone, there was a $250 off deal for series 8 Apple Watch. It also had a $50 coupon on it. I decided to get it and upgrade my Apple Watch SE. There was a $35 activation fee for both the watch and the phone. Since the devices were still attached to other orders, Andrew had to call Verizon to remove/cancel them. This was what made the visit take FOREVERRRR! It started to get busy as well. At one point, all the agents were with people and there were 3 people waiting. After waiting a bunch of waiting, Andrew told us around 1:40pm that it was giving him a bunch of hassle with him canceling the order that was connected to the device. While I appreciate his attempts and I know that it's out of his control, we did waste like 30+ minutes. Andrew ordered the purple iPhone 14 pro max 128GB online. He said it would be here (in store)in a week. I paid for the activation fee for the Series 8 watch, obtained the watch from Andrew, and then we left. When I got back to my brothers house, I checked my email and saw the order placed but it said it was shipping to my house in 2 days... I hope that's wrong as it's not what we were told, especially as I live 1.5 hours away, but we shall see.

Horrible experience. Left in tears. "Helped" by an employee named Justin. Was very egotistical and…read moreunprofessional. I went in with my father to trade in my phone for a new one; he proceeded to basically harass me and make me feel bad for wanting a new iphone and told me he would "win any battle about phones" when debating me on whether or not I should get a new phone. That is not even the start of the things that went on during this interaction. I am usually very professional and friendly when it comes to talking to employees but I have never felt so humiliated and berated by an employee who is supposed to be selling me their products. Completely in disbelief of the belittling I underwent during my experience. Please hire employees that are kind to every customer, not just ones they choose to be nice to.

BOOMER ALERT I was…read moretrying to delete a picture but deleted 9 months of text messages from my guy. I went into immediate panic mood, and immediately went to the Verizon store up the street from me. I was greeted by this very professional young lady-, I told her what I had done- as I was visibly upset she remained calm and got my phone and worked her magic. Whew! She was able to restore all my messages and was so kind, understanding and professional. Thank you Kristen. You restored my faith in Millennials. You ROCK! Keep up the good work. Blessings to you.

Great service , knows products and how to transfer info from a droid to an iPhone. Will go back…read morehere again.

Went into this Verizon with hopes of switching from another phone service and buying 2 new phones,…read morebut the manager Doug did not even want to get up from his seat to assist us. When he finally did acknowledge us it was in such a rude manner that it made us leave. Verizon just lost 2 new customers thanks to a horrible manager.

I had to go to this store today to pick up a new phone. It was the MOST disappointing customer…read moreservice experience I have ever encountered. As a prior Verizon Business employee everything I learned about customer satisfaction ended there at the Corporate Verizon Store. Our motto used to be " we will do whatever we can to retain good customers", if I had not just purchased a new expensive phone I would have selected to go to a less reputable company. But, the question remains...is Verizon the better Company? No! No they aren't- not after my customer interfacing experience today. The customer service I received on April 24, 2024 around 11:30 a.m. everyone employed there should be Re- TRAINED or let go!!! It matters not that I am of a certain age over 60, and had problems transferring my data from my old phone to the new EXPENSIVE one, the " Verizon employees" were more than rude, not willing to assist and completely shut me out. After sitting there totally lost, I left. Did they even notice this senior was frustrated and left the building? I got in my car and felt completely confused and helpless... Verizon Corporate office in Garner- yall are totally useless, rude, full of pride and have no home training. What goes around comes around. Vengeance is mine saith The Lord. Shame!