The employee was not helpful at all and had no clue what I was inquiring about and sold me…read moresomething that I didn't even won't or need by telling me that it was universal and woodwork guaranteed it didn't work at all and I tried returning it and it wasn't even used and I had the receipt and had just walked out of the store they refused to give my money back or swop it out with something I could use saying it was do to tobacco law

TL;DR I've written a fair amount of reviews and I'm rarely…read morethis ticked off about a customer service experience. It was not so much the money in this case but the attitude. Thank GOODNESS I didn't have a reason to ask for help on a more expensive item. CUSTOMER SERVICE WAS HORRIBLE, THE MANAGER WAS A TOTAL A**. The prices are a little on the high side and I can live with that if the customer service is OK. But this was worse than anything I might expect at a Walmart or a Target AND more expensive. GO SOMEWHERE ELSE! HIGHER PRICES AND CRAP CUSTOMER SERVICE. I think perhaps he doesn't realize there are many vape stores and people have a choice. So I picked up a delta 10 vape pen cartridge on Monday. I found out after that Wednesday offers 20% off. Didn't see anything about it written anywhere but I figured if I just brought it back today (Wednesday) I could swap it out and get the discount. I've been there several times without discount so I figured it would be nice to get one this time. ;) Nope. He basically said, too bad. Tough luck. I wouldn't recommend anyone get anything because apparently you are SOL if there's a price change or some other reason to return an item. More detail: I wanted a discount on an item that I found out went on sale after I got it. The manager said at the very bottom of the receipt it says no returns. I saw no signs, and nothing was said to me about that when I got it. I said, ok, well can I just get a replacement charger for my pen? Those are $3.00 (probably cost them $1.00). As as a small business owner I know a little gesture like that could help build good will. I might have even taken it as an opportunity to realize managing customer expectations is my job as an owner and decided it cost me $1.00 to realize an obvious sign would help, AND I would have gained an appreciative customer. But instead the manger got rude, said it was all on me and no way he would do anything, I should've looked at the tiny print at the bottom of the receipt. I asked to speak to the owner. He said no, that he was the manager and too bad but tough luck.

I had Aaron at Off Grid Power Forge do some electrical work on my Taxa Woolly Bear camping trailer,…read moreand I couldn't be happier with the results. He added two 12-volt outlets to power my water heater and pump, installed a USB hub in my 23Zero rooftop tent, installed a Renogy 1000W inverter, added a fuse block in my battery box to clean up the wiring, as well as added a battery shutoff switch. The quality of the work was excellent -- clean, professional, and clearly done by someone who knows off-grid systems inside and out. Everything works exactly as intended, and the setup feels solid and well thought out. The highlight, though, was his fabricating custom metal plates to raise my 23Zero 180 awning -- no more hitting my 6'5" head every time I walk under it! Aaron was knowledgeable, easy to work with, and took the time to make sure everything was done right. Excellent workmanship and attention to detail. I highly recommend Off Grid Power Forge to anyone looking for reliable, high-quality off-grid electrical and other work.

Awesome Service! Mr. Aaron is a Expert at what he does…read more Even if you can not imagine what you want or need, he will make it happen if it is possible. This was my second up grade and he knocked it out of the park. So, if you need a special build or some custom work done, and done right. This is the place for all your needs. He listens to your needs and wants, then he comes up with a plan of action. This is a one stop shop for your needs!

I had a great experience! My tech Rolando was very thorough, kind, and efficient. He explained…read moreevery single step of the process. Highly recommend.

I was able to get in with Parkway fir my sleep study months sooner than other options. My tech was…read moregreat and explained everything she was doing and what to expect that night. I wondered if they would try to "sell me" on using their DME branch for my supplies but it wasn't mentioned. I decided to use them for my machine too because I had such a great experience. So far that decision hasn't disappointed. They got me in to pick up supplies very quickly and thoroughly explained my machine and maintenance when I went to pick it up.

Great selection friendly, knowledgeable staff. I have been doing business with them for years, even…read morethough I've moved out of state I still make it a point to drop in when I'm in town.

Very clean shop, with very knowledgeable staff who want to make sure you walk out completely…read moresatisfied. You may get a bit frustrated if there is a wait, but when it's your turn you will get the same 100% attention, and all the time you need, as everyone else got.

These guys helped me choose home theater equipment which I still love to this day…read more Great service!!!! I had a bulb on my projector burn out early (but out of warranty). They went to bat for me with the manufacturer and got me a replacement for free. You won't get that level of service at Best Buy. I would go back to these guys in a second.

I cannot say enough about these guys. During 2017 while I was having my home remodeled, I…read moreresearched companies that would be able to give me an estimate of a remodel of the 20+ year old sound system that was installed in the 90's, together with an addition to my garden area. I stopped in and met Dan and Ed and was very impressed with his knowledge and confidence in accomplishing the task. (I had been warned by my GC not to use several other companies that he had encountered with other projects in the past.) I proceeded with IE as they had a 5 Star rating on Google. We agreed on a price and time for them to come by for the project. The professionalism of this group was apparent. They always showed up on time- and with a very positive attitude, they went about doing their work. The outcome was exactly what I had expected, so I asked them to revamp my internet access throughout the house. As before, they went about their business in a professional manner. Each time, Ed showed up to be certain that the plan was enforced. In addition to this, they were sometimes able to look remotely into my account to help me. If necessary, they arranged a time to be here. There were several iterations of the internet revamp, but the end result was to have the internet service stable throughout my home-which has three distinct floors. The thing about this group is that each and every time I require some help: if my internet is acting up or if my security system is acting finicky, all I have to do is call Intelligent Electronics. The customer service they provide is always available in the same pleasant and professional manner as was present before the sale! How many companies can you say that about? If you're looking for a company to exceed your expectations in this area, including post sale customer service-look to Intelligent Electronics.

This business is located in a shopping plaza with other businesses so there is a shared parking lot…read morein front. The store has a variety of hair products like spray bottles, conditioner and hair gel. I knew exactly what I wanted to purchase and did not want to pay for shipping so I decided to go to their website and use their in store pickup option. I ordered and paid for my products on line and was able to chose my pick up location. The website advises you if your pickup location has your desired products in stock when you order. After my order was placed I got notified that same day that my order was ready. The pickup process was easy and fast. I def recommend using this process to save time.

My ophthalmologist recommended Family Optical for glasses after cataract surgery. Glasses are…read morecovered by Medicare after surgery but they only cover basis glasses and lenses. Despite the fact that I was paying only a small amount the service was better than what I have received at places where I have spent hundreds of dollars. Such a pleasure to support a local business.

My mom broke the frame of her glasses and we went to Family Optical. Heather was great and…read moresuggested we go to Samantha's to have them solder for the short term. We then returned to have the lens put back in and adjusted. Heather then took the time to find the same frames (which my mom loves) and order them for my mom. Neither place charged us for the repairs!! Will definitely be going back!!! Friendly and very helpful!

Very helpful and gave plenty of installation tips and advice. The best part was the willingness to…read moremeet me with parts to save me a long drive. My salesperson happens to live in the same town as me so it was convenient for both parties. I will definitely do business with them again.

Spoke with Mrs. Cash regarding our dishwasher, and she was very helpful in explaining what seemed…read moreto be the issue. We've used them for 30 years with problems with multiple appliances and they have always been so helpful. Will continue to use them for our appliance issues.