Austin from Batteries Plus is literally a life saver. I rented a car from Hertz 30 minutes away and…read morethey gave me a vehicle with a dead key fob battery. Austin was able to test the battery and determined it was at the end of its life. He replaced it and provided me with a detailed receipt and record so when I file my complaint with Hertz my ducks are in a row. Thank you Austin and the Battery Plus family for saving an already stressful trip to Raleigh to see a sick family member.

I was looking for a single small battery, and they came in packs of multiple batteries. When I…read moreexplained that I needed only one, the young man working there came up with an ingenious, less expensive solution that still delights me. I really appreciated the thoughtful service and the knowledge of the worker.

I came here to buy a car battery as I was told by a mechanic that it needed to be changed. I called…read moreand was given a lot of useful information and went to the store the same day. The gentleman was knowledgeable and accommodating, and went out of his way to Install the battery. Prices were good and I was given the online discount. Great experience that took less than 30 minutes all together.

I live 26 miles away from this business. Calling them because they carry unusual batteries. I tld…read morethe guy I wanted to see if they had the battery I need. No numbers on the battery. Told him the color and what the dimensions were as for the positive side was indented. It was closer to the size of a C battery than an AA. He checked and said he had three different battery that fit my description. I started my 26 mile treck to the business. When I get there and show him , he shows me a battery that is a little longer than the one I want to replace. I asked him what did the other ones look like, you said you have three. He said he thought it was a different battery? As I described it in every way. Now they only have one that might work ????? I did buy it and it did not work. I brought it back for a refund. As I was leaving he said try the smoke shop down the road , they may carry the battery I need. I stopped in the smoke shop across from Knights Street lay gold course. As I walked in and was greeted by a guy. I said I was sent down from Battery shop, he said the number ID of the battery I needed. I did not say a word and he knew what I was looking for. He said the Battery place sends a lot of people down. They were out of stock on that battery at the time. Knowing what the guy at the Vape/ Smoke shop told me , why did the guy at the Battery place sell me a battery he knew did not work. That was a 54 mile trip to and from this business. Instead of doing the right thing for customers, they will sell you what knowingly will not work. Very dissatisfied and disappointed with this business. They wasted my time, miles on my car and gas. All for nothing. Beware of the guy with colored hair.

Been here a few times now to get Watch, car fobs, and Apple Air Tag batteries replaced. The staff…read moreis so nice and helpful. They also will recycle old batteries. This is a GREAT business and store.

Came in to buy a new battery for my UPS. Service was friendly. Was assured by Michael that the…read morebattery sold to me was fully charged, and that all their batteries are sold fully charged. He did not check the charge on the battery before giving it to me. I get the battery home and install it into my UPS and the unit shows no charge in the battery. I call the store and speak with Megan. I tell her I am going to charge the battery and she says the UPS itself may be faulty. I agree. I charge the battery for 16 hours overnight with little hope. I turn it on, and lo and behold the UPS is showing a full battery charge. When I call to tell them they sold me an uncharged battery Megan tells me that this was "impossible" because all their batteries are sold fully charged. She speaks with Chris the manager, and comes back again with the same lame excuse "We only sell fully charged batteries." Well, pretty obvious that was not my experience. The arrogance is unreal. I am not offered a discount for my inconvenience, or at the very least, a longer warranty (they offer 1 year with battery purchases). Not even an apology. I doubt they care, but I will not return to this store.

I needed an aux battery for my van today, a Sunday, and the auto stores I called said I'd have to…read morewait and have it serviced at a dealership. I'm so glad I went to Batteries Plus. Knowledgeable staff, excellent service, kind manager, and good location (Atlantic Ave) Thanks so much for your assistance, Wade. You rock!

Friendly, very knowledgeable and helpful!! The key fob on my…read more2015 honda was showing signs of what I thought was a dead battery, but after several attempts to replace the battery myself, I was still having trouble getting it to work. A friend recommended Batteries Plus on Atlantic Ave, so before I ventured to the dealership and paying the premium prices they charge for everything, I decided to give them a try. They told me after examining the key fob, that the circuit board was the problem, and that it was going to malfunction and drain any battery I tried to put in. It was time to replace the key fob. Batteries Plus was able to offer me a significant savings and were able to order the fob from a nearby location, cut me a new key and reprogram it, and I was back on the road!!

They ALWAYS have the battery type I need at a reasonable price and they give good support too…read more Plus they will accept your old recyclable batteries for recycling. They are friendly and helpful. I will buy all my major device batteries here.

Went to buy a replacement battery for my key fob & they replaced it…read more I shop there! All the time!

3/26/25: We called yesterday to price a battery on 1998 Honda Accord. Darius wasn't very friendly…read moreon the phone & was very short - almost like we were bothering him. He told us it was $65 for a battery if we brought in the old battery. So, we stopped in today to make our purchase. We saw Darius & he seemed to have a better attitude. He wasn't short or rude like he was yesterday. We got the battery & he told us there's a 6 month warranty on it for 6 months. If we lose the receipt, the warranty is voided. There's no information on our receipt (ie. customer name or detailed battery information). So, I will be sure not to lose it. I recommend this place if you need a battery for the low, but that's about it.

Be careful of doing business with this store. Ridiculously unprofessional and rude. Anything…read moreremotely complicated, anything beyond level 1 out of 10, stay CLEAR of this store. One of the clerks was very helpful, Joe, the other one, the manager was rude, not helpful and generally unpleasant. Stay away!!!

Walk up and the person there decided to split...when they knew I was coming. Arrived to a note on…read morethe door. Thirty minutes later, the one person who was working there returns to the store and re-opens it. I hand my phone off for a battery swap...he gets to work...and other customers come in. Instead of asking them to wait (like I had to), he stops working on my phone. An hour and a half later--almost two and a half hours after arriving--I leave. Nope. Never again.

FIVE Star service !! My husband sat on his already cracked cell phone and it decided not to work…read moreat all. After a quick search he found that Batteries Plus could replace the screen. It wasn't cheap but still cost less than getting a new phone. The young man had it replaced super quick !! Less than a hour. He was pleasant and obviously enjoyed his job. This is exactly the customer service that every customer loves to get. GO THERE for all your battery or cell phone repair needs !!

I am back twice in two days to have Batteries Plus fix another part of my cell phone. The DM drove…read moreto Winston Salem to get my new screen for the second fix and got it back to me in the same day. Here is my other review for them. Truly incredible service and an aim to please. THANK YOU SO MUCH!!! Amazing customer service. Far exceeded my expectations. Highly recommend. Went to Batteries Plus in Hillsborough, NC to get my old cell phone battery replaced. It is the kind which is not easily removed and the removal process takes about 2 hours. It was very fairly priced as well considering all the time/labor spent and the battery cost. The staff were outstanding and had the new battery in the shop in less than 12 hours and fixed it perfectly the next day. Do check them out. You too will be very pleased and surprised.