worst truck rental for a budget truck i have ever been to, counter guy wont let you take the truck you requested a month in advance with your own insurance, and wants to make you buy his insurance in the computer saying you need a cdl license to drive the 16ft truck or you will get impounded and lose your truck if getting pulled over because my insurance does not cover the cost of damage on the liability side saying progressive is not good enough. told me if i dont rent with the insurance he wont let me take the truck. the truck was disgusting as soon as we walked outside to it, it was dirty and filthy in the front cab steering wheel the floor the windshiled it was covered in sticky dirty residue all over, and the bed of the truck rental was filthy inside the back there was old wood cut broken like off a pallet style, tons of screws and nails, dirty mud chunks and it looks like it has never been cleaned since the truck was purchased i have phots and videos of the truck. the guy at the counter told me the 800 line is not accurate to use my own insurance to rent the truck, he said theyre prob in some other country and dont know what they are talking about i said i can call them infront of him and he would not listen or try to even do anything but cancel the order on me right there. but when i returned the truck to a diff drop off location the guys at the counter said i can rent the biggest truck on the lot no cdl license needed and my insurance would cover me and give me no issues...... this place is a joke at this location, guy is very demanding and tries to force his insurance on at the time of pickup. go elsewhere this place is no good. i contacted the budget 800 and reported the incident i ran into never again here at this location out of all my rentals i never had such a bad experience read more