This store is a true design gem (not just in North Carolina but nationally - especially due to…read moretheir robust online offering and incredible design industry knowledge) and the owners (Ivy and John) are absolutely amazing in every possible way - truly the sweetest people. As a principal designer (with a key focus on interiors) at an award-winning national practice, I have worked with countless retailers, supply houses and interiors consultancies. Without question, these folks are my absolute favorite supply partners and I work with them every possible chance I get (note that they also offer trade pricing should you happen to be an architect or designer). Over the years my wife and I have bought several pieces from them at various price points and have always been impressed by their level of service, responsiveness, kindness, enthusiasm and overall product (and industry) knowledge. I truly cannot say enough great things about either the store itself or the people behind it.

I can't speak for the in-person experience since I ordered online, but from my email engagements…read morewith the founder of Palette & Parlor, Ivy Simon, I have to say this was my most fabulous buying experience. I had purchased an item that turned out to be unavailable until October and while Ivy could have let me wait, she actually emailed me within 24 hours of my purchase to give me a chance to cancel the order if I didn't want to wait. I really appreciated her gesture and ended up keeping the order. She was very responsive through the entire process and I can't rave enough about my experience. Thank you Ivy and as I had let you know, you have a lifetime customer.

Very punctual and helpful. Super professional and kind. Did a great job on the project and highly…read morerecommended

Mr. Jones helped me and was professional. Real down to earth and friendly. I asked for help and he…read moredelivered.

Showed up on time. Finished work quickly & did an excellent job. Good workmanship. Will definitely…read moreuse him again

From the owner: Providing a wide breadth of home renovation and repair services. Whether you’re looking for custom…read morecabinetry, trim, tile, new fixtures, or just need repairs, we have the team, tools, and drive to get your project moving—quickly, cleanly, and done right the first time

Spencer and Will did a fantastic job today! I needed to replace two old exhaust fans in the…read morebathrooms, which were put in when the house was built. There was no attic access and the stupid builder drywalled around part of the mechanism. However, Roy Electric figured it out, had the tools to make it right & replaced them. I really appreciated the time they spent cleaning up as well. Highly recommend them!

Fast response. Replaced light switches and checked recessed lighting. Excellent service. I will use…read morethem again in the future.

Missing blade bracket and cannot get them to send me one or reimburse me without me paying big…read morereturn shipping. Also I bought 2 and the one I did get installed moves very little air. Made in China and junk. Also if you order one be prepared to wait on it for a long time.

If I could give them zero stars, I would. My experience is much like the other reviews here. I…read moreordered a fan and downrod together. The downrod came with incorrect wiring and won't connect to the fan. It took a week to get ahold of anyone because they don't answer the phone or emails until you leave bad reviews. They told me a new wire would be sent. Two months later, I have nothing to show for it except a bunch of emails asking for updates and them saying it will be delivered soon. I asked for proof it was being sent or a refund for everything. They offered to have me send the fan back on my dime and then I would get my refund. Judging from these reviews, that's a terrible idea because I will never get my money back. This has been a complete waste of time and the worst experience I have had with a company over something that takes other companies a week to make right. The worst thing is, this was never my mistake, they were the ones who sent the wrong wiring.​

Fixed my issue at a great price! I would definitely recommend using this company. I plan to use…read moreagain in the future.

Tv Mounting, great communication super quick installation and overall great to do business with…read more Price was amazing also.

Great service in a timely manner. Very professional and hard working guys. Will hire again.read more

Excellent and timely service. Kevin was very responsive and quick to replace a faulty breaker…read more Very kind and professional. His price was reasonable also.

We contacted HomePro Installations for help with a stuck sliding glass door. They responded…read moreimmediately with a quote and thoughts on the probable cause of the problem. They were professional, efficient and very nice. The door now works better than it has in 28 years. I will use them again and have recommended them to friends. A great business!!!

I was met with a confident friendly voice saying my job could certainly be done by the company…read more Not only was my needed/necessary work done properly, but they gave ideas for extra improvement which enhanced my project. A large damaged door of my storage shed was replaced with a very workable double door which they hand built and fits very well so that an alarm system can be installed. I will certainly use them for additional jobs.

I give this place five starts because of the lovely vintage lights in the window, and i'll give $10…read moreto the person who can give me the working number to call them at as well as the actual hours of operation. This place has been a running joke between my friends and I for years that it is a cover up shop for the Mafia. The strange part is there will randomly be 80% off going out of business signs in the windows and this has gone on during the duration of my time in college. However the cloest I can get in window shopping so please please please someone solves this mystery for my friends and I. xoxo

Yesterday, I took 3 old lamps from a storage unit I was emptying to Lighting Inc. to replace the…read morecords/sockets/plugs. They were very honest, and told me that one of the lamps, although old, was fine and didn't need anything replaced! The 2nd lamp only needed a new socket, and the 3rd lamp only required a new plug! In addition to being honest, they were able to replace both the plug and the socket while I waited (huge for me since I work the same hours they do...). They were helpful and professional and I highly recommend them!

I recently had the pleasure of visiting Always Home in Durham, and I must say, it was a delightful…read moreexperience! This consignment store is a hidden gem packed with unique furniture finds and home decor treasures. From the moment I walked in, I was greeted by a warm and inviting atmosphere. The layout is well-organized, making it easy to browse through the diverse selection of items. Whether you're looking for a statement piece or just something to refresh your space, you're bound to find something you love. What truly stood out to me was the exceptional service provided by the gentleman working there. His knowledge about the pieces in the store was impressive, and he went above and beyond to help me find exactly what I was looking for. He took the time to answer all my questions and offered great suggestions based on my style preferences. It's clear he is passionate about helping customers make their homes special. I left Always Home feeling thrilled with my purchase and grateful for the wonderful service. If you're in the market for quality furniture You won't be disappointed!

Always Home is a nice big store with a friendly staff, helpful service, and a great selection of…read morenice consignment furniture and art pieces! I bought a beautiful painting and the owner came by and helped me with the price since I was going to have to ship it. Beautiful treasures at very reasonable prices. I am very pleased with my shopping experience!