I went with Scott because they had glowing reviews, and I'm glad I did. My top priority with…read moresourcing any service business is good communication, and One Call has this in spades! Scott was super responsive and helpful the first day I reached out. He helped me determine the problem we were having over texts and photos before I even committed to hiring him for the job. I love local business owners who care that much about people, and on top of that, he's incredibly knowledgeable. His techs arrived at my house exactly as scheduled and I even received live texts from their office (not automated) informing me the moment they were dispatched. I met Jon and Frank and they were super friendly, got to work right away, and they were able to quickly solve an unexpected issue that they encountered with my equipment. These guys are top notch and I wouldn't hesitate recommending them to all my friends.

Had these guys out today for whole house generator maintenance…read more Made an appointment a week ago and communication was good. Arrived in the window time period promised. Serviced the unit and answered questions I had. Wiped down the exterior ande interior of unit when finished. Dated oil filter for reference. Would call again.

I hired them to link a generator to my house and to fix two ceiling fans. They provided me with an…read moreestimate - which I paid $196.73 for. This charge was not applied to my bill. I then decided it would be best to replace the fan rather than fix them. The first time they came out, they removed the fans but couldn't install the new fans as the down pipe (I provided) was the wrong size. Nothing was done for the generator as the needed part was the wrong size (they provided). The second time, they installed the fans, but again did nothing for the generator as the replacement part also didn't fit. I was then informed they couldn't do the generator job as described in the estimate and the new estimate was now $300 more than quoted. Essentially it took 3 trips out here for them to figure out what was actually needed to install the generator. The estimate, I paid for, was useless. I was then billed $1,587 for the fan installation. This included a second trip fee as they had to come back because the fan down pipe I provided was incorrect. I reminded them they had to return anyway as their part was wrong, but they keep telling me I caused the return trip. They finally split the cost with me. I reviewed the invoice carefully and found numerous questionable charges and errors - 75 minutes of supervisor reviewing project with staff @$109/hr, billing assistant time at electrician rate, charging for lunch time, assembling a defective ladder. The final bill to install to ceiling fans in ceilings was $1,321, $266 more than their original invoice. Next time I will rent scaffolding and do it myself.

I wish there were more stars for this…read more Storytime: When Duke Energy upgraded our electric meter, they broke the base, and we experienced worsening brownouts and then blackouts for a few days. When we called Duke Energy to come out, they found the meter was sparking (AKA arc'ing), so they shut off part of our power (one "phase"), so half our lights were out and we could not run appliances, although we had heat and could run a cord to a working outlet to our 'fridge. BUT we had to repair the base (The box your meter sits on either outside or inside your house) at our cost! (We were able to try and submit a claim, which actually was rejected due to a Duke subcontractor did the work ... also,we found out the base might have been failing for a long time before the meter replacement.) First, I tried a company in Durham, because they could come out that night. They came out, and gave a $1,200 estimate to: get a permit, parts, replace the meter base. Fine. But, the person the Durham firm sent was scary in many ways ... I thought he might either electrocute himself or damage my house. Clearly he had no idea what he was doing, from watching and talking with him. My "BS detector" was going crazy. I wanted someone else, and told the firm to hold off while I got a second opinion. Meanwhile, a day wasted with no power in many rooms in the house. I called all the local electricians and everyone was too busy for weeks! Then I tried Bonneville. I emailed them at night and got a call in two hours to schedule! I spoke with Brad and he clearly understood the situation and made me much more confident than the other firm. At Brad's suggestion, I left a key for him to come inside the house so no one had to miss work. At about 10:30 that morning, he called me to tell me he was able to REPAIR the broken meter base, not replace it. He patiently explained EVERYTHING about what happened and why ... literally spent 15 minutes explaining and talking about it. Such an easy experience! The best part? We were only charged $233 for the repair parts and labor, vs. the $1,200 to replace the meter base. Advice: Bring your A game to Bonneville. Be ready to clearly explain your problem in an intelligent way, be a good listener, and you will be rewarded by the best service experience possible. HIGHLY recommended. Richard Stern, Carrboro NC.

Had some upgrades done... Great pricing.. job's done on time.. they were able to start the job…read moreright away.

George Dezern happened to be in the area when I called him, came over and fixed a wiring problem to…read morean outdoor light and installed a new floodlight. Everything is working well and the price was very reasonable. He took his time installing the floodlight as the directions specified, to make sure everything was right.

We recently used Mebane Electrical Services for the installation of deck outlets as well as new…read moreoutlets for our pool pump and chiller. Jim and Nick were very professional with their work. We will use them again for future projects.

I had a new exterior electrical box installed. The invoice included replacement of grounding rods…read more Two months later I recieved a courtesy inspection from another company and they notified me that the 30 year old grounding rod was not replaced. I contacted Mebane Electrical and after a short discussion, I was told they would come back out to finish the job. I never recieved an apology. I can recommend them conditionally if you ensure that the service you're being charged for is completed.

Update to my original posting: The Owner reached out to me today and addressed my concerns around…read morepricing on the initial bill and the estimate of the pending job. I'm satisfied with the outcome of that discussion and have no further concerns over pricing. They earned my business through their effort to make things right. Pros: Prompt response & service Knowledgeable & highly professional Technician Reliable/flexible-Rescheduled appointment to an earlier time slot with no issues Cons: May be cost prohibitive for some In my case: 192.43 Diagnosis fee 779.38 for services rendered: Total cost was 971.81 1) Diagnose garage light fixture not working (ballast/lighting was replaced on (2) units) 2) Estimate to replace a fixture on the outside of home (lighting replaced with a flood light fixture) 3) Estimate for an future install of an outlet in the master bath. Estimate was provided and totaled 868.36 for parts/labor/inspection permit admin fee Summary: I've had other companies out and have experienced poor results. In contrast the work that was performed by the Volt Doctors Tech was done pristinely. I don't recall the Tech's name...he was a quality minded individual...& took great care in performing the work yet worked efficiently (job was completed in under a hour or so).

Bunch of crooks. They asked what kind of car was under my tarp and the price went up due to a…read moreTesla. The quote was over $1000, but negotiated to less than half while still at my house. These guys are a joke and I won't ever do business. Check out this video I captured on my Ring device. https://ring.com/share/6703601590007543697

I gave them one start because there is no way to post a negative number of stars…read more CMC is a miserable company. The salesman said whatever he had to say to get the sale: CMC would take care of everything including calling 811 to get lines and cables marked, and that we would be without power for no more than four hours. This company forgot to call 811 to get the lines and cables marked, for about a month. When they finally got the lines marked, they still managed to cut the Spectrum cable. They installed the new electric panel and then told us we were responsible for the 3 inch gaps around it. That's not what we signed up for. Finally, they took care of this. The power was off about seven hours, not the four we were told. And then, after they installed the generator, they forgot to turn the gas back on. The generator, which was installed a week late, seems to work, but this installation has been a head-banging experience. Except for the salesman's visit, CMC never showed up on time, up to an hour late, without even the courtesy of a call. According to CMC staff, the longest delay was due to their inability to schedule properly. The supervisor, for example, was due to be here by 10AM, but he was late because he had to attend a service meeting until about 10AM. He got here almost at 11. We had adjusted our schedule around the appointment they had given us, and then had to cancel appointments in the afternoon because of his delay. This supervisor told my wife to read the instructions in the orange book CMC provided; we never got an orange book. We got no orange book, but an orange piece of paper that said to said to download the app and follow instructions to connect the generator to the internet. When they're getting paid over $13,000, they should be competent, professional and live up to their commitments. They might also be somewhat more helpful hooking this generator to the internet. I will never use CMC again except warranty work on the generator. Since Generac doesn't screen is franchisees very well, I won't use Generac again.

Very responsive. Super kind to my mom. Respectful of the property by wearing his mask and taking…read moreoff his shoes. My mom was very happy with the level of service and I would definitely call them again for any electrical needs. A plus!

Tidal Electrical Services has been wonderful to work with. We were having a major electrical issue…read moreand Jonathan arrived to get it figured out. He would not give up until he had it figured out, treating us like we were family. The next day when we had some remaining issues he was right there again got it figured out quickly and efficiently. I cannot say enough positive things about this companies work ethic and dedication.

"Appointment" window was 10-2. Called at 2:17 to say no one has shown up. Told that the…read moreelectrician is not answering his phone and I would get a call back. Currently 2:52. No call back. Zero stars.

i had an HVAC issue and needed a qualified electrician to assist with the rewiring. unfortunately i…read moreneeded this work accomplished in a short time period. like all the other electricians i called, m-power was booked up, nevertheless ricky asked me to describe the job, and after hearing the issue, told me he'd get back with me to see if he could move some jobs around. he got back with me by the end of day with good news! throughout the whole process he was very communicative and the work his crew did was excellent. on top of this, his pricing was very fair. there are lots of fly-by-night people in the electrical trade, but m-power always presented themselves as both a professional and caring organization. i have no hesitation using them again (i'm already asking for quotes!) or recommending them to my friends. thanks m-power! : )

Responded within a minute and was at my house in 15 minutes. Found the issue (loose wire in a…read moresocket that had nothing plugged into it for the last 26 years, though the house shakes almost every day from the nearby quarry blast) Marcus had it fixed in a matter of minutes and was very reasonably priced. Much cheaper than a house fire. I would highly recommend.