Update to my original posting: The Owner reached out to me today and addressed my concerns around…read morepricing on the initial bill and the estimate of the pending job. I'm satisfied with the outcome of that discussion and have no further concerns over pricing. They earned my business through their effort to make things right. Pros: Prompt response & service Knowledgeable & highly professional Technician Reliable/flexible-Rescheduled appointment to an earlier time slot with no issues Cons: May be cost prohibitive for some In my case: 192.43 Diagnosis fee 779.38 for services rendered: Total cost was 971.81 1) Diagnose garage light fixture not working (ballast/lighting was replaced on (2) units) 2) Estimate to replace a fixture on the outside of home (lighting replaced with a flood light fixture) 3) Estimate for an future install of an outlet in the master bath. Estimate was provided and totaled 868.36 for parts/labor/inspection permit admin fee Summary: I've had other companies out and have experienced poor results. In contrast the work that was performed by the Volt Doctors Tech was done pristinely. I don't recall the Tech's name...he was a quality minded individual...& took great care in performing the work yet worked efficiently (job was completed in under a hour or so).

Bunch of crooks. They asked what kind of car was under my tarp and the price went up due to a…read moreTesla. The quote was over $1000, but negotiated to less than half while still at my house. These guys are a joke and I won't ever do business. Check out this video I captured on my Ring device. https://ring.com/share/6703601590007543697

i had an HVAC issue and needed a qualified electrician to assist with the rewiring. unfortunately i…read moreneeded this work accomplished in a short time period. like all the other electricians i called, m-power was booked up, nevertheless ricky asked me to describe the job, and after hearing the issue, told me he'd get back with me to see if he could move some jobs around. he got back with me by the end of day with good news! throughout the whole process he was very communicative and the work his crew did was excellent. on top of this, his pricing was very fair. there are lots of fly-by-night people in the electrical trade, but m-power always presented themselves as both a professional and caring organization. i have no hesitation using them again (i'm already asking for quotes!) or recommending them to my friends. thanks m-power! : )

Responded within a minute and was at my house in 15 minutes. Found the issue (loose wire in a…read moresocket that had nothing plugged into it for the last 26 years, though the house shakes almost every day from the nearby quarry blast) Marcus had it fixed in a matter of minutes and was very reasonably priced. Much cheaper than a house fire. I would highly recommend.

This is a great, professional business. The owner is very responsive and knowledgeable, taking the…read moretime to explain why something should be done a certain way. They moved some circuits across electrical panels for us, added a receptacle, and found some prior work that was problematic and needed correction. I'll be using them in the future.

Very friendly. Quality work and great communication! Will definitely use them again.read more

If you want a knowledgeable, honest electrician,look no further than Chris Lee. I asked for a quote…read moreto install a generator. Well, Chris did the research and told me it didn't need to be installed. Other electricians said it was a $1k job. You can bet Chris gets the call when I need help.

I hired them to link a generator to my house and to fix two ceiling fans. They provided me with an…read moreestimate - which I paid $196.73 for. This charge was not applied to my bill. I then decided it would be best to replace the fan rather than fix them. The first time they came out, they removed the fans but couldn't install the new fans as the down pipe (I provided) was the wrong size. Nothing was done for the generator as the needed part was the wrong size (they provided). The second time, they installed the fans, but again did nothing for the generator as the replacement part also didn't fit. I was then informed they couldn't do the generator job as described in the estimate and the new estimate was now $300 more than quoted. Essentially it took 3 trips out here for them to figure out what was actually needed to install the generator. The estimate, I paid for, was useless. I was then billed $1,587 for the fan installation. This included a second trip fee as they had to come back because the fan down pipe I provided was incorrect. I reminded them they had to return anyway as their part was wrong, but they keep telling me I caused the return trip. They finally split the cost with me. I reviewed the invoice carefully and found numerous questionable charges and errors - 75 minutes of supervisor reviewing project with staff @$109/hr, billing assistant time at electrician rate, charging for lunch time, assembling a defective ladder. The final bill to install to ceiling fans in ceilings was $1,321, $266 more than their original invoice. Next time I will rent scaffolding and do it myself.

I wish there were more stars for this…read more Storytime: When Duke Energy upgraded our electric meter, they broke the base, and we experienced worsening brownouts and then blackouts for a few days. When we called Duke Energy to come out, they found the meter was sparking (AKA arc'ing), so they shut off part of our power (one "phase"), so half our lights were out and we could not run appliances, although we had heat and could run a cord to a working outlet to our 'fridge. BUT we had to repair the base (The box your meter sits on either outside or inside your house) at our cost! (We were able to try and submit a claim, which actually was rejected due to a Duke subcontractor did the work ... also,we found out the base might have been failing for a long time before the meter replacement.) First, I tried a company in Durham, because they could come out that night. They came out, and gave a $1,200 estimate to: get a permit, parts, replace the meter base. Fine. But, the person the Durham firm sent was scary in many ways ... I thought he might either electrocute himself or damage my house. Clearly he had no idea what he was doing, from watching and talking with him. My "BS detector" was going crazy. I wanted someone else, and told the firm to hold off while I got a second opinion. Meanwhile, a day wasted with no power in many rooms in the house. I called all the local electricians and everyone was too busy for weeks! Then I tried Bonneville. I emailed them at night and got a call in two hours to schedule! I spoke with Brad and he clearly understood the situation and made me much more confident than the other firm. At Brad's suggestion, I left a key for him to come inside the house so no one had to miss work. At about 10:30 that morning, he called me to tell me he was able to REPAIR the broken meter base, not replace it. He patiently explained EVERYTHING about what happened and why ... literally spent 15 minutes explaining and talking about it. Such an easy experience! The best part? We were only charged $233 for the repair parts and labor, vs. the $1,200 to replace the meter base. Advice: Bring your A game to Bonneville. Be ready to clearly explain your problem in an intelligent way, be a good listener, and you will be rewarded by the best service experience possible. HIGHLY recommended. Richard Stern, Carrboro NC.

Zar Electric wired our home and hung all new fixtures throughout our home early 2025 and did a…read morefantastic job! They were very professional and attentive and very friendly to our kids and all of our pets! We appreciate them and their great work, especially on the scaffolding in our 2 story cathedral ceiling foyer.

Absolutely totally outrageous pricing. The first man, Tim, who came out did a wonderful job at a…read morereasonable price. he was supposed to do a second job and that was included in the estimate, but I did not have time to do it that day. I got a reminder from Zara electric that I had a $100 credit. I needed a socket changed out in a light fixture in the bathroom and decided, with $100 credit, I would let Zara electric do it rather than doing it myself. I told them the socket was loose and they sent a man out. He told me there was a diagnostic charge. I told him that I already knew what was wrong and I just needed him to please fix it. My mistake... I assumed since I had a $100 credit that I'd probably be charged an additional $75 or so to fix the socket. He charged me over $400 and said that was taking the hundred dollars off. In other words, a couple hundred for a diagnostic fee and a couple hundred to fix the problem. Before he fixed it, he said I just to sign some papers to give authorization to fix it and I stupidly did not read the papers. I paid them and I will never use them again nor will I recommend them to anybody. The pricing is totally out of this world and if you use them, make sure you check to see what their diagnostic fee is and make sure that they don't charge you that fee in addition to a high repair fee which is what happened to me. The socket I needed repaired for a stuck lightbulb. I did it myself.!!!

Avg pricing. Simple repair of HVAC needed but included pricier 'diagnostic'. This diagnostic was…read moredone in about 10 sec yet with very strong recommendation. No probing or equipment was used or much investigation. Follow up was needed only to find at even more expense that the diagnostic info was not correct.

We needed evaluation of our HVAC unit. They fit us in, even though all techs were booked up. The…read moretechs were friendly, professional and knowledgeable and had everything sorted out and fixed in an hour! The techs that came didn't have the exact part needed so they called another tech who was nearby and he had the part and brought it to us! They arrived on time and called prior to their arrival. Very happy with their service and would recommend them to anyone that asks. Kudos!

I now have an electrician I can count on. Showed up exactly when they said they would and alerted…read moreme via text message. I had originally set up an appointment with RDL to install a new outlet, but the morning they arrived I threw them a curveball and asked them to also wire up for a new stove and microwave we had picked up the night before. Without missing a beat, Robby and his son said they would take care of it for us so we could cook in our new appliances. That mean swapping out a 110 line for a 220 for our new microwave by connecting to the service panel and running a line under the crawl space - all invisible to anyone in the living space. In the end, our new 220V microwave is hard-wired (the old one was 110 plug-in), our new in-the-wall oven is wired up and working with a more secure 20A fuse than the 15 amp one the home builder had used for the stove. Then they also even got to the outlet that I had originally contacted them about before they wrapped up.

Bobbie helped me out today with an electrical issue in my house, the bathroom outlets were dead, he…read moretracked it down to a neutral wire not having a good connection in an outside outlet (they daisy chained through the outside outlet to then go to the bathrooms, it's an old house). Super nice guy, knows his stuff and reasonable pricing. Highly recommended.