I think this is only the second online review I've ever left but Volt Doctors provided such amazing service that I was compelled to write. A tree unexpectedly took down my power line on a Saturday and pulled the entire power meter and pole off my house. Since it was a weekend my usual electrician wasn't available and he recommended Volt Doctors. Their 24 hr dispatcher immediately answered and they had an electrician on site within two hours on a Saturday evening. Erik, helped get my generator running and hooked up, and an hour after that I had an estimate and repair plan in hand. On Sunday and Monday Summer was in frequent contact with updates and by Monday afternoon the repair was complete and good as new! The job came in under the projected time and under budget, so they reduced the cost to the real hours worked. I can't speak highly enough about Volt Doctors, THIS is how you run a business! read more

Volt Doctors - Before - Electricians Near Me - Durham, North Carolina

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We moved to North Carolina from the west coast which means you don't have a network of plumbers and electricians, and mechanics and such... It is such a vulnerable situation. My daughter bought a home and it need some electrical work done to fix a few minor things and to hardwire some flood lights, patio lights and other projects. After a first attempt with a company that charged a service fee ($129) and sent 3 men that did absolutely NOTHING that we needed...I had the lucky fortune of finding Volt Doctors. The owner is a very nice and hard-working local man businessman that knows his stuff. They were able to work on many items on my list and I am excited they will be coming back to give the house a complete check for older sockets and some loose plugs. (Clearly I don't know the correct terms) - But I DO know what it feels like to have someone NOT take advantage of me. THANK YOU Volt Doctors for running an honest business with reasonable pricing and good quality work! read more

After posting a few days ago about a negative experience I had in 2022, the general manager (Greg Shaw) and owner (Andy Clark) each reached out and apologized, expressing genuine concern. Andy and Greg assured me that the employee who'd performed the work I was unhappy with had been terminated months earlier due to complaints similar to mine, and that had they known what they did now, they'd never have hired him in the first place. Andy asked if he, Greg, and their senior electrician (Ashley) could come out to inspect the outlets the employee had serviced, and fix anything that I was unhappy with at no cost. I took them up on the offer and they came out immediately. Ashley and Andy carefully inspected every single one of our outlets to ensure the wiring was optimally connected, updated those that had been missed (the original job included baby-proofing), fixed the connections between some switches and outlets that were suboptimal, and made sure we had GFIs everywhere we needed them. All three men were professional, respectful, and personable. They walked me through everything they had done and thoughtfully answered all of my questions (I had a lot). Andy reimbursed me for the work I'd had done to replace a kitchen outlet that had failed a few days prior, and promised to cover upkeep of the outlets for the duration of time we lived in the house, free of charge. I finally feel confident in the integrity of our outlet wiring and am grateful for the peace of mind I now have. Andy, Ashley, and Greg went above and beyond to correct a bad situation and completely changed my impression of their company for the better. read more

Volt Doctors rescued me from a potentially catastrophic house fire after my electric panel caught on fire. I called several electricians who told me it was too big a job for them or they were busy elsewhere. But one person (Eddie Mathison, who could not come to the site himself) called Andy Clark from Volt Doctors and he was here in short order. The fire was a serious meltdown of older equipment, so Andy recommended replacing the panel with copper fittings vs aluminum (which is so soft it melts easily). In all, he replaced the electric panel, the generator panel, hot tub cutoff plus a new surge protector to prevent this from happening again (you never think a fire will happen to you -- until it does). While he was there, he found a few errors in previous work and fixed them too. I am highly impressed with Volt Doctors' work and commitment to excellence. Are they cheap? Nope. Are they worth it? Yes. After all, do you really want someone doing low-ball electrical work when it is such a vital part of your day-to-day living? Not me. I am lucky to be alive to write this and have a house to come home to. 3 cheers not only to Andy but to Eddie Mathison who recommended him. read more

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The service was prompt and the technician very competent and courteous. But it was pretty expensive. And the problem wasn't ultimately resolved. read more

Bottom line: Volt Doctors responded quickly when others had no availability until 1-2 weeks out, and the electrical issue was resolved fast with great results. The Deets: I had most (all but one) electrical outlets in my bedroom as well as the main light switch in there also go out with have no power to them recently. Calling around to get an electrician to look at the issue and resolve it, I found that most the places I called could send someone out in approximately 1-2 weeks. In looking around Yelp, I found Volt Doctors to call and found that they had availability the very next morning...awesome! I figured that I would probably be paying for that convenience, as I was quoted a flat $179 diagnosis/estimate flat charge before any work is done. I am good with that, as I do want the issue resolved sooner than later. The next morning, the electrician was there promptly right as agreed, at the very beginning of the four hour window. He quickly diagnosed the issue and had it fixed just as fast after that. He was thorough and personable, and got the electrical issue taken care of with good results. The total on the invoice was actually very acceptable to me for not only quick response service as well as the resolution implemented. I am glad I found Volt Doctors, I am very happy with the results in that all my bedroom electrical outlets/switches now work as needed. read more

After contacting the owner and letting him know we would not be working with them due to the cost, he went above and beyond to ensure that we chose his company and that we thought the price was fair. Kenny came and installed our two ceiling fans this afternoon, and he did a great job. We are waiting on the kitchen lights because we aren't sure it's worth the hassle for more light. It's impressive that this owner will do all that they can in order to keep your business. You rarely see that these days. read more

i had terrible electrical issues in my older house and Mr.Beck from Volt Doctors fixed everything and he was so kind and honest and that is hard to come by these days I definitely give him a big five star rating!! read more

I shopped around for different quotes and Volt Doctors was the most reasonable. They squeezed me in on a Friday evening when their afternoon schedule had been messed up by bad weather, and were cheerful, courteous and professional. They did a great job with my outdoor outlet and also gave me a heads up on some of my antiquated wiring (my house is 70 years old). Highly recommend! read more

So happy with Volt Doctors! This company replaced my outdated electrical panel last week. That came exactly when they said, maneuvered around the local electric company and permit office, gave me the best quote, and made sure I was happy with the results. They even popped in the next day to make sure all was well. I will definitely use them in the future and recommend them to my friends and neighbors! read more

We had a tree fall and pull the wires and cable from the side of our house. Called Volt Doctors and they responded quickly. They were able to send a very capable guy same day. It was an involved process and they handled the permitting and every aspect of what needed to be done. Neo is the best and got things done. I'm very happy. read more

I am so glad we called Volt Doctors. At the WORST possible moment, we had some switches in our breaker die. That meant not only no power to our guest quarters, but worse- no AC during a hot stretch. It also meant no power in our shop. Volt Doctors answered our call -no leaving a voicemail or anything- and got out to our house in less than 3hrs. Our technician was excellent; he explained what was wrong, how to fix it, and what work we'd need in the future. He was professional and really helpful. He even fixed an unrelated issue we've been waiting on another vendor to fix for three weeks that we'd pretty much given up on. For the sheer responsiveness alone I'd give 5 stars, but I also feel we got reasonable rates for very quality work. If you have a repair and your need is urgent and time-sensitive, I don't think you can go a bit wrong with calling Volt Doctors. read more

They did an excellent job replacing my light switch, too bad it cost over $500. Next time maybe go to night school and learn to fix it myself. read more

I agreed to a diagnostic fee (a trip fee) of $199, which was reduced to $179. What was wrong was that our outside lights did not work any more; it took the technician 20 minutes to diagnose that the outside plug was no longer working and fix it; the charge for fixing it was $259; total of $438; with tax $470!! And then the outdoor lights still were not fixed; the technician told me that the transformer was blown out too and we would need to get a new one. He said he had not touched the transformer and only looked at it when I asked why the lights were still not working. read more

We recently hired Volt Doctors for the first time to replace six exterior wall lights. We were over-charged and experienced issues with the quality of the installation. I reached out to discuss this and the office representative who answered the call was intractable. Some time passed and I left a one-star Yelp review to warn other potential customers. I believed it was the end of the saga and began searching for a new electrician. Within just a few hours of posting, I received a call from Andy, who owns Volt Doctors. He was clearly very frustrated about what we experienced and immediately refunded the excess charges. He asked if he could come to our home and the very next business day, Andy and his business manager Greg arrived to inspect the installation. Greg corrected the less-than-great work himself on the spot, and the fixtures look fantastic now. We are very happy with both the installation and with Volt Doctors. When I posted my review, I never expected any contact from them at all. This level of concern clearly shows that the price we were quoted and the final result were not an acceptable norm from this family-owned business. I highly recommend Volt Doctors, who demonstrated that there are still businesses that care about their customers and that stand by the quality of their work. read more

UVolt Doctors was extremely responsive and came to our house quickly. They let me know there was a $175 estimate fee. Our technician was kind and knowledgeable and we would use them again. read more

They were excellent about responding to my request. I just didn't expect to be charged for a quote if they don't get the job. Beware that they charge for quotes if you don't hire them. read more

All of our experiences with Volt Doctors have been great. Most recently, they came to our house and did all of the electrical work to install a hot tub. They knew about the inspections that would be necessary, grounded everything correctly, and even brainstormed with our contractor to solve a problem about where the tub was located. We couldn't be happier with everything they did with this job, and with the work they've done in the past. Greg, Andy, Stephen, and Henry worked together on this multi-phased job, and we so appreciate their wonderful work! read more

We relocated within Durham a few months ago and needed an electrician to install some new ceiling lights/fans, and install a new outdoor outlet. One of my neighbors said he used "Durham Electric" and when I Googled that, Volt Doctors came up. They came to do an assessment (I think it cost $54 or so, which will apply to the balance if you hire them) and we got a quote emailed to us within hours. It was very quick. We decided to proceed with them, paid half of the full amount, and scheduled them to come out a few days later. They were prompt, professional, and did the job mostly (we'll get to that in a minute). There was only one worker for most of the day, and a supervisor who popped in and out. Talking to the worker, we found out he was supposed to have an assistant but he called in sick. We paid the balance by credit card and thought we were done. The next day, we noticed the switch we thought was supposed to control the living room fan wasn't working (it was part of the contract). I called and scheduled them to come back within a certain window after my doctor's appointment. Unfortunately, they showed up way early when I was away and my wife was leaving for work. They did come back the next day to finish the work. I recommend this company, but will deduct one star for the unfinished work and showing up at an inconvenient time for us. They did fix the fan switch, though, and we are happy with the service. read more

Volt Doctors does estimate first. Took 3 days to get partial results and 1 week later still did not have complete estimate which I paid $69 for. If it takes this long for them to tell me how much they will charge just to do the job and they can even complete an estimate in a week, ca trust them to do electrical work in my home. They used to do good work but have changed and now service is very poor read more

Michael was fantastic! He removed some old, non-functional outdoor lighting for us. He was super knowledgeable, took the time to explain what he was doing and everything was done at a fair price. Most importantly, he was just incredibly kind, personable and curious. (We talked about my chickens/geese for a while.) Office staff and billing processes were super easy to work with, too. Very fair pricing as well. read more

So, an update from my first review. There was a scheduling and phone issue when the technician got a flat tire. At first this was a frustrating miscommunication because I didn't know what happened. However, I was really impressed that the company President got back to me within an hour and apologized. He checked the call logs and phone conversation (also impressed they record and review their phone calls), apologized for the incident and set up with free service to set it right despite my protests that it wasn't necessary. It's obvious he really cares about his customers and his business, and wants everyone to have a good experience. I can see why he has all of the positive reviews, because he never mentioned my negative one or asked me to change it. Things happen with any company, but what set the good ones apart is that they care about the customer experience and want to make sure it doesn't happen again. I've had bad luck with electricians in the past, and am happy to find a company that is involved top down. As he said on the phone, he is a small town guy who wants to be sure his company doesn't lose that small-town customer attention. I highly recommend the service, and will be using Volt Doctors in the future for my home and rental properties. read more

Had Kenny install an EV charger. His work was careful, methodical and spot on. They pride themselves on customer experience and satisfaction. Not only was it great, neat work but they cleaned up and labeled both circuit panel and the receptacle. I've used these guys before, which is why I called for Kenny this time and I'll call for him next time. Their prices are competitive and they may even negotiate a bit. Ask for Kenny and it will get done correctly. read more

The funny thing is I've never used Volt Doctors. But I still love them and here's why: I had a problem with my electrical system, and Mrs. V forbids me from doing plumbing or electrical stuff (see prev review in which she doesn't want a house fire or some nonsense :) ), so I called about 5 different electricians to come out and find out what was up. 4 of them were happy to set up an appointment with a minimal $40 service charge. EXCEPT Volt Doctors: the pleasant lady who called back immediately started with: "before we come out have you tried this....? Because it sounds like a simple fix that you won't need to pay us for". I tried her advice and Lo and Behold: power restored. If I have electrical needs in the future, I will DEFINITELY use Volt Doctors, based on both personal experience and other Yelpers. read more

Found this company on Yelp. To be honest, I was a little bit skeptical initially of the 42 5-star rating. Sometimes things too good to be true generally are. However, the Volt doctors delivered as advertised. JP was the technician who was dispatched to me for diagnosis of a lighting fixture problem. He was very patient and enthusiastic in problem solving and pinpointing the culprit. He diagnosed the issue in no time. In addition he offered solutions for repair. JP also graciously offered to take a look at a smoking alarm issue I've been having without hesitation. Very happy with my interaction with the Volt Doctors, and would gladly provide my recommendation! read more

We had a very positive experience with Michael Royster of Volt Doctors. We were updating our garage and wanted to add new electrical outlets and 7 overhead LED lights. Michael worked with us to help select the correct lights that we needed to order. Then meticulously added the necessary wring and properly installed the lights. He was very professional, intelligent and a pleasure to work with. Given the amount of work that we needed done, I think the price was very fair. I would definitely recommend Michael Royster and Volt Doctors. read more

Great quote and quick pull of permits ! Stayed in budget and cleaned up post job . Compared to multiple quotes this was a very fair price and the office was great at dealing with permits with the county read more

Not the cheapest but you DO get what you pay for. I had a pretty simple electrical job and after a terrible experience with a competing electrical company I listened to the yelp reviews and called Volt Doctors. JP came over and really listened. He checked out the work the previous company did and took a look at my current job (wiring for a new HVAC). He grasped the project immediately and then just STAYED and knocked it out! I was blown away. There's fast service and then there's JP. So professional! Two specific call-outs. 1. JP had worked with ductless mini-split HVAC's before. This isn't very common and I really appreciated his expertise and knowledge of the electrical building codes for such units. 2. When he didn't know something he called a colleague to ask! This seems like a simple thing but I've had a bunch of contractors in my house and there's really something to be said for the humility found in JP. So many contractors have had all this pride and machismo which resulted in many a failed inspection. Not this time! Volt Doctors was not the cheapest option. For sure. At the same time, the job was done super fast and perfectly the first time. If you need it done right, call Volt Doctors and ask for JP! read more

Super service! Kenny arrived on time, diagnosed our issues and had it repaired the same evening. Our experience was quick and easy - we used Yelp quote request. We will be calling them again to add some outdoor lighting. read more

Volt Doctors has done two (or is that three?) jobs for us in recent years. The work is professionally solid, but the outcomes don't always look as good as you'd like, and the price is on the high end of the local scale. Recently, we've moved our business to other local electricians. Volt Doctors will get the job done, but I believe that in many circumstances you can get equally good or better work for much less. read more

Nate and Andy did a great job on our electrical wiring problem and junction box redo. Nate did excellent work and Andy, the owner, made it his business to make sure we were fully satisfied. I highly recommend Volt Doctors. read more

Emery was amazing!!! Called to tell us he was on his way, and worked so hard for several hours to get our projects done. He was polite , efficient, and thorough. I would highly recommend this company and ask for hard working Emery! read more

Great experience with the Volt Doctors today. Throughout the week I coordinated with Andy C. to setup up a time, given it was the Fourth of July weekend. The company sent Nathan H., this morning, I appreciated that he was early and very knowledgable. His straight forward, professional approach was ideal, had a great disposition about the task, excellent attention to detail and was a friendly guy. The company rates are a little high if I had a "con" to add, maybe Andy C. can look into that but it was a Saturday so I understood. Overall I would call Volt Doctors back for additional work. Thanks, Franklin read more

Well it turned out we were not able to move forward with the project I have to say that Eric and Volle doctors were very responsive to our questions and providing a quote. I have to say that I felt comfortable dealing with them and certainly when I have an electrical project I will reach out to them first. read more

The Volt Doctors' price estimate was over 6x higher than the one I got from another local licensed electrician. NOT worth it. The private equity firm that probably bought the company is milking homeowners for everything they have. read more

Needed same day service for my AC unit. Amy called me back nearly immediately and Matt was able to come repair my AC within 90 minutes of my initial call to Volt Doctors. Such friendly and responsive service! Thank you! read more

One night the light fixtures, ceiling fans, and most of the outlets stopped working in both our guest bedrooms and the guest bath for no apparent reason. The overhead light fixture had been flickering a bit in one of the guest bedrooms for a few days before this, but we had assumed this was just a bulb that needed to be replaced soon. I spent hours the next day trying to diagnose the problem. I first checked the circuit breaker, but nothing was tripped. I then moved onto looking for a tripped GFCI, but none of the GFCI outlets I knew of were tripped either. I then went through the entire house room-by-room checking every outlet for a hidden GFCI. I even crawled through the attic and the crawl space under the house, but there was no hidden GFCI. By now, I knew the problem was limited to one circuit, and that it was not a circuit with a GFCI. Beyond that, I could not for the life of me figure out where the problem was on the circuit or what that problem was. I finally decided I needed a pro to figure this out and came looking on Yelp. Volt Doctors responded within 30min, faster than anyone else. Their flat fee of $179 just for a diagnosis seemed high, but they said they could get a tech out here the next day at noon. I was about ready to pull my hair out with frustration by this point, so I just went ahead and scheduled. Sure enough, they had an electrician out to my house the next day. Rico was great. He was very competent, professional, and friendly. I briefed him on the problem and what I'd checked so far, and then he got right to work. He talked through his hypotheses with me and kept me informed of what he was doing at every step of the way. He ruled out a problem with the breaker quickly. Then he started checking individual switches. Nothing wrong there, either. He checked some of the outlets that weren't working and discovered they were still getting power but had a polarity issue. (I didn't fully understand this part - I'm no electrician.) He said the problem was probably that something was wired wrong or that a wire had come loose somewhere on the circuit. He started taking apart outlets, and the second one he tried was the problem. Weirdly, it was an outlet we have never even used! The neutral wire had come into contact with the outlet casing where the ground wire connects, so I guess it was bleeding return power on the circuit to the ground wire. The neutral wire insulation had been scorched where the wire connected to the outlet. Rico replaced that outlet, and voila! Everything works again. Overall, I was totally satisfied with Rico. Like I said, he was very professional and friendly, and I appreciate that he told me what he was doing as he went and talked through his diagnosis and theories about what the problem could be. My only complaint about the service was price. With the $179 diagnostic fee, plus labor and the one part that was replaced, the service ended up being over $375 in total. I showed Rico an offer on the company's website for $25 off a first residential service, and he discounted me that amount, bringing the total down to $351.65. That still seems a bit pricey for about 1hr of work and one new outlet. That said, this is the first time I've ever hired an electrician, and no one else even got me quote before Volt Doctors got out here and did the job, so I don't have any benchmarks to compare them to on pricing. At the end of the day, though, I'm glad everything is working again and that Rico was able to find and fix the problem quickly. Cons: Price Pros: Fast response time, next-day service, competent and friendly tech, quick diagnosis and repair. read more

We have used House Doctors for a while now for a few reasons...1) they are reasonable in terms of pricing 2) they are punctual 3) they do it right the first time They do both residential and commercial, up to this point I have only used them for work. read more

Came out for an estimate for dedicated line for new spa in patio, Michael Royster was helpful, friendly, and offered a set price plus alternate options to consider using an existing outlet. Couldn't ask for more :) read more

I had electrical work contracted by Volt Doctor's in July of 2015 and I am still working on problems that they created. When my house was totally rewired they did not pull the old wiring out of the house and the person they suggested to patch the holes they created when doing the wiring did not know how to patch plaster (found out later that it was one of the guy's father). I also found out they did not replace an electrical box on my front porch and left old wiring above the new wiring the placed. When they finished with the work, they did not clean up after themselves and left a mess in my attic. I had to call them back out to have them clean up the mess. I would not recommend this company to anyone based on their professionalism and knowledge of how to complete an electrical project. Collette C. read more