So I had the dreaded, anxiety producing, melt-down experience of the "Blue Screen" on my laptop…read morethis week. I wasn't sure where to go so I turned to the trusted Yelp community and thank goodness I did! I decided to go with The Computer Cellar for the win and was very pleased. While I was hoping for an easy fix, it wound up to be a bit more serious. BUT, Chloe and Gabriel are angels, they were so calm, genuine, and trustworthy that it made the process bearable (that and some wine! I'm not going to lie!). It was New Year's Eve and they didn't want me to have to wait until today to get my computer back so Gabriel saved the day and fixed the laptop before closing. The cost was reasonable and while I hope I don't have problems going forward, if I do, I am DEFINITLEY go back to them!!! I hope you guys had an awesome and well-deserved New Year!

They're the best! Gabriel fixed my MacBook Pro power charger at no cost by replacing a part of the…read morecharger. Five minutes and done. They are now partnering with Bull City Mobile Repair for repairs they did not previously do - both are highly recommended!!

Interesting to read bad reviews of this place, because they don't reflect my experience at all…read more I've been taking stuff to Russ for the past 20 years or so and he always fixes everything in a timely manner. In fact, I've had several instances where I had an issue with an amp or the onboard electronics in my bass the week before an important gig and he has fixed the problem while I waited in the shop. The guy is incredibly passionate and knowledgeable about amps and electronics in general. I've never had a problem he couldn't fix in short order. Now, ole' Russ is a bit eccentric and may come across as terse over the phone, but if you engage him in conversation he quickly warms to you and will do anything he can for you. From speaking with him, I get the feeling he does a lot of work for people that never come to pick up their gear (as evidenced by the huge amount of vintage clutter in his shop), so it makes him a little wary of new customers, but people in the know in the Triangle swear by his work.

Horrible customer service, ridiculous attitude from the owner. Just a straight up mean person with…read moreno regard for his actions. Please go somewhere else to fix your things. I've never been so unhappy with a business before. Wont answer questions and doesn't care about the customer at all. Massive ego.

Joe, Nathan, the store manager, and all the reps are wonderful! They top Lowe's customer service in…read moreChapel Hill 10x over. However, my Bosch double oven was a great disappointment. It doesn't heat up and cook food properly. Trying to maintain cleanliness is the worst. Fingerprints remain for an eternity, no matter how hard you try to remove them. The sound from the double oven fan is horrific. The Bosch gas stove top was made with cheap materials and is not even worth your time. Therefore, I just decided to upgrade to the Thermador. The Bosch dishwasher is beautiful; however, they are replacing my double oven. I pray I won't be disappointed.

Drove half an hour for a scheduled iphone repair. Made plans for dinner down the street so we could…read morepick it up when they were done. Arrived, and was told that the Apple tech had already left. The manager said maybe he had an emergency. Then why didn't they call, email or text to tell me about the cancellation? I'd already received 3 texts to confirm the appt. 15 min after I left, I got a new text; "appt cancelled". Great. What a waste of time. This store is slowly going out of business. Don't bother.

All the place isn't located where it says on the map just call. This guy is fantastic! My beloved…read moreYamaha was delivered ahead of schedule and lovingly refurbished to almost new.

I've used ALR on several occasions from minor laptop repairs to major home stereo repair. I have…read morealways been very pleased with the work they do and their rates are reasonable. Being a local neighborhood business is a plus. It's great to be able to rely on a local shop like this as an alternative to the big box shops. I've referred people to this shop and they, too, have been pleased with ALR's work. I completely recommend this business.

Good service, convenient location (to me) and they replaced my iPad battery within a few hours on a…read moreSaturday afternoon! I was thrilled to be able to extend the life of my Apple product instead of just replacing the entire device. I would definitely go back!

I stopped by this computer repair shop hoping they could replace the power on/off button on my Mac…read morecomputer. Totally wasn't expecting them to repair on the spot...and to my amazement, at no charge. They were great, fast and super nice guys to work with. I recommend them highly...like 5 out of 5. Thanks

Jeff worked with me to replace my iPad with professionalism, knowledge, and kindness…read more He explained everything easily, timely, and without talking down to me. Very appreciative! Durham Best Buy you are lucky to have Jeff.

I had a really bad experience. After spending an hour (could have taken 20 minutes but we kept…read morebeing given way more info than we were asking for) and $1500 on a new laptop, I went to the phone area and asked for an Iphone. The guy started to sell me AT&T service. I stopped him and said no thanks, I just want a phone. He kept going. I stopped him again and said just a phone. He kept going. I had to say forget it and walk out. Bought an iphone from Amazon with no hassle. I've spent thousands with Best Buy but this made me want to never shop with them again.

Audio Advice installed my home theater approximately 15 years ago and has updated equipment several…read moretimes since. Went from a Stewart 100" screen to custom 123" (largest the room could handle). Started as 7.1 now 7.4.2. B&W speakers (802 Diamond being the highlights), Classe amplification, new receiver, 4k projector. The brands they carry are top notch and perform flawlessly.

The item arrived on time, but I had questions about the setup(it was a foreign made item, and…read moremanual was a bit weird.) The support I received from them was mediocre. I could have bought this item at Walmart, but I chose them for the reputation...live and learn!