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    Best Buy - Durham

    2.3 (77 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    Macintosh is okay but is it?
    Paul M.

    It is pleasant enough, and they still have the little Apple corner, which is maintained okay, I think. But the middle of the store that used to be racks of physical XBox games is now some sort of a go-kart level where piles of 4KTV's are the pillars! It's almost empty!

    Geek Squad!

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    11 days ago

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    22 days ago

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    6 months ago

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    2 months ago

    sold me a broken tv then when I went to exchange it the next day implied that I broke it on purpose and tried to charge me to recycle it

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    1 year ago

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    4 years ago

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    6 years ago

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    Review Highlights - Best Buy - Durham

    The Geek Squad team was very helpful and friendly, though overwhelmed with all of the work.

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    The Home Depot - Outside. Storefront. I took this photo on Saturday, June 29, 2024 at 3:27 PM EDT with a Google Pixel 7 on 1.0x zoom.

    The Home Depot

    2.4(65 reviews)
    0.4 mi
    $$

    This is _the_ Home Depot for gardening supplies. The selection, quality, & condition of plants is…read morealways superior. The new electric tool (Ryobi, etc.) store-in-a-store is impressive.

    My wife and I had good experiences at this Home Depot in Durham, located just off I-40 exit 270 and…read more15-501. The store was clean and well organized, it was easy to get in and out of, and the customer service was good. My wife first came here to get a pot and soil for our Monstera plant. We later returned three times in an 11-day span to buy moving supplies. Those items included: Moving Boxes * Heavy Duty Small Box 17x11x11 - 4 at $2.48 each * Heavy Duty Medium Box 21x15x16 - 4 at $3.48 each * Heavy Duty Large Box 27x15x16 - 1 at $4.98 * Standard Medium Moving Box 21x15x16 - 3 at $1.98 each Other * 24x24 100% Recycled Packing Paper - 70 sheets for $10.98 * Scotch Heavy Duty Shipping Packaging Tape with Dispenser - 54 yards for $6.94 Home Depot's moving boxes worked out great for our move. They were easy to assemble, tape, and break down. They were sturdy and held up well after being handled by a moving company for our move from Chapel Hill to Atlanta. I liked that Home Depot's box handles felt more comfortable and ergonomic than other boxes, like Bankers Boxes, I've moved with. Needless to say, I recommend Home Depot boxes for moving. At this Mt Moriah location, we used both self checkout and regular checkout. I like Home Depot's emailed electronic receipts. One of the late weeknights we came here, just before the store closed, there was a bus in the parking lot with a bunch of what looked like high school kids either coming from or about to head out on a road trip.

    Photos
    The Home Depot - Outside. Storefront. I took this photo on Saturday, June 29, 2024 at 3:27 PM EDT with a Google Pixel 7 on 0.7x zoom.

    Outside. Storefront. I took this photo on Saturday, June 29, 2024 at 3:27 PM EDT with a Google Pixel 7 on 0.7x zoom.

    The Home Depot
    The Home Depot

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    Appliance Center

    Appliance Center

    2.9(14 reviews)
    2.4 mi

    We purchased a full set of kitchen appliances from the Appliance Center for our new home almost…read morethree years ago. The advice and guidance we received was excellent, and the depth of knowledge Mike Ovenden brought to the decision making was very impressive. Since then we have had a problem with only one appliance, made by Electrolux, which self-destructed on its first clean. Electrolux was completely uncooperative. It turns out the problem is a familiar one (check online) and so common that there are *no replacement parts* available for the problem, period. Mike had no more success than we did. But Mike and The Appliance Center DID work hard to make things right for us, which involved replacing the oven with one made by another manufacturer, at a hugely discounted price. We are glad to be rid of Electrolux and so very pleased to be working with the Appliance Center and Mike Ovenden.

    UPDATE TO ORIGINAL REVIEW: I posted the below two months ago -- and would like to update it based…read moreon a response by the long-time owner of the Appliance Center, Mr. Stewart, who appears to be trying to hand over the business to others. A few weeks ago, Mr. Stewart left a very nice message on my voicemail apologizing for what we went through after only now having learned about it (perhaps from this review). He immediately offered to pick up the old hood and refund the money we spent on it. I have since had another very nice conversation with him, and he has picked up the hood. It is clear that this is not how he wants his business to run. We are building a custom home and were instructed by our contractor to work with The Appliance Center to get all appliances. So we did -- and deeply regret it. This is not true of most of the vendors we worked with - we had many very positive experiences. But The Appliance Center stands out as the worst. The most illustrative of our negative experience was around a kitchen island hood -- we made very clear from the beginning that we needed a hood that would accommodate my height (6'2") and were assured the hood they recommended would be no problem. When installed, sharp edges were exactly at eye level -- and we were told it could not be moved higher. I asked whether they would take it back and swap it out for one that works and was told they would not -- we were now stuck paying thousands of dollars for a hood we could not use. No apology, no sense of accountability and no effort to make it right. They then proposed 4 other hoods I could buy from them. At this point I was appropriately skeptical - and so I learned how to read the spec sheets. It turns out that each of the 4 hoods they now proposed would have created exactly the same problem. When I pointed this out, they agreed and admitted they had misread the spec sheets (just as they had with the first hood) and, for the first time, used the word "apologize". But had I just ordered one of their replacements, I am sure they would have made me pay for that one too. I was then literally left to fend for myself and find a hood that would work - they seemed uninterested in helping further, all this after close to $50,000 of payments for everything we had ordered from them for a fairly large house. I would recommend staying clear of people who conduct business this way. (Before posting this review, I shared it with Michael, the Appliance Center person we worked with, and asked if what I describe was accurate. He had no corrections to make - and nothing to add.)

    Best Buy - Durham - appliances - Updated May 2026

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