I'm so glad I can offer a glowing review. From what I can tell the last one was three months ago…read more Ok, so if you need ANY diagnostic help with your computer (in my case it was a pc) these guys are as far as I'm concerned the best. They remind me of two guys in their garage who don't much care about appearances but are tremendously knowledgeable. Yes, they have a storefront that's a little tough to find on 9th street to the rear of the address but worth the search. Ultimately fair in pricing. Really smart guys.

So I had the dreaded, anxiety producing, melt-down experience of the "Blue Screen" on my laptop…read morethis week. I wasn't sure where to go so I turned to the trusted Yelp community and thank goodness I did! I decided to go with The Computer Cellar for the win and was very pleased. While I was hoping for an easy fix, it wound up to be a bit more serious. BUT, Chloe and Gabriel are angels, they were so calm, genuine, and trustworthy that it made the process bearable (that and some wine! I'm not going to lie!). It was New Year's Eve and they didn't want me to have to wait until today to get my computer back so Gabriel saved the day and fixed the laptop before closing. The cost was reasonable and while I hope I don't have problems going forward, if I do, I am DEFINITLEY go back to them!!! I hope you guys had an awesome and well-deserved New Year!

Absolutely unbelievable customer service! It's a long story, but they ended up sending someone 30…read moreminutes out of their way, after hours, on a Saturday to help me out of a jam that was 100% my fault. Totally blown away by how kind they were, and they saved my wife's birthday party!!! I can't thank you guys enough!

My job must be wearing me thin (in the figurative sense, rather than the literal unfortunately). I…read moreknow this because twice in one month I've ordered something online only to discover the week of that I never actually completed the ordering process, clicked "confirm" or "submit" or what have you. And so I find myself flailing the day before an event without a) a giant cardboard cow cut-out -- or in this case b) a video projector. Panicked, I started pulling up Google searches to see where I could rent one same-day but most of the places I found were parts of larger organizations that weren't locally based and didn't offer same-day delivery. Enter Custom Light & Sound. I phoned them up and spoke with Matt -- sounded youngish, and maybe a little green. Asked me all the right questions though -- how big and how dark is the space, how many people are attending. After he took down my info and told me to pick it up before noon, I had to finally ask him how much it was and what the product was. Turns out, he'd picked something out for me based on my needs that wasn't featured on their website. So, whereas I'd thought the costs for their projectors ranged from $100-200, I was pleasantly surprised to learn that my not-on-the-website projector was only $85! I went to pick it up and met Lee at the register. The first words out of his mouth were "21" which is an odd thing to say to someone you've just met. I looked inquisitively at my husband and then back at him. And he expounded: "We only rent to 21 and up." Good Lord, I'm pushing 30. But whatever. Turns out he's best friends with my husband's former college roommate -- so it's okay that he bruised my ego. They called Wayne to come out and check on the equipment before handing it off to me. He was a bit gruff, but did look through everything and assure us it had all the required cables, etc. The credit card machine wasn't working at pick-up so Lee gave us the okay to take it with the promise that we'll pay when we return it. Equipment ran great and interactions with the folks here was overall a positive experience. And don't be fooled by the cramped-looking exterior. Once you enter this little treasure trove, you'll discover it runs deep and is packed to the gills with audio and lighting goodies, plus fun accessories like disco balls and fog machines!

Joe, Nathan, the store manager, and all the reps are wonderful! They top Lowe's customer service in…read moreChapel Hill 10x over. However, my Bosch double oven was a great disappointment. It doesn't heat up and cook food properly. Trying to maintain cleanliness is the worst. Fingerprints remain for an eternity, no matter how hard you try to remove them. The sound from the double oven fan is horrific. The Bosch gas stove top was made with cheap materials and is not even worth your time. Therefore, I just decided to upgrade to the Thermador. The Bosch dishwasher is beautiful; however, they are replacing my double oven. I pray I won't be disappointed.

It is pleasant enough, and they still have the little Apple corner, which is maintained okay, I…read morethink. But the middle of the store that used to be racks of physical XBox games is now some sort of a go-kart level where piles of 4KTV's are the pillars! It's almost empty!

All the place isn't located where it says on the map just call. This guy is fantastic! My beloved…read moreYamaha was delivered ahead of schedule and lovingly refurbished to almost new.

I've used ALR on several occasions from minor laptop repairs to major home stereo repair. I have…read morealways been very pleased with the work they do and their rates are reasonable. Being a local neighborhood business is a plus. It's great to be able to rely on a local shop like this as an alternative to the big box shops. I've referred people to this shop and they, too, have been pleased with ALR's work. I completely recommend this business.

I had an old ipad that was not charging anymore. It had been treated pretty roughly by my kids, had…read morebeen repaired by other vendors, parts replaced but still had a lot of photos and creative content that my kids wanted to retrieve. Charging Port gave a free assessment, repaired the charging port for a fair price, and even identified a couple of other things that needed repairing. The assessment took a few days but that was OK, and they called and told me how much it would cost. When I picked it up, I could see in the back of their shop that they've got a sophisticated repair laboratory going on. They were able to tell me correctly all the past repair work I'd had done and even identified some other fix-its at no extra charge that made my ipad easier to charge, more compatible with other charging cables. A few months later it's still going well. Now we're getting a lot of extra life out of this old ipad. Sometimes these repair places are full of hassle and outrageously expensive. These fellows are no-nonsense pros that understand the competitive edge being good and honest at their work means.

Good service, convenient location (to me) and they replaced my iPad battery within a few hours on a…read moreSaturday afternoon! I was thrilled to be able to extend the life of my Apple product instead of just replacing the entire device. I would definitely go back!

I stopped here on a Sunday afternoon and was pleasantly surprised at the amazing customer service I…read morereceived. When you walk in, there is a table located at the front. The awesome employee at the table greeted me and asked how she could help. I wish I caught her name because she made it a 5-star visit. I informed her of the product I was interested in, she went to the back to get it, confirmed with me that it was the product I was interested in, and walked me to the check-out. They seemed to be short staffed since there were no other employees at the check out. I arrived at the right time to receive immediate assistance, however, a line quickly accumulated behind me. Overall I had a great experience here and would shop here again! Side note: I think this is more of a Microsoft thing than Best Buy, but they should stock more sole consoles rather than the combo kits (console and game).

Jeff worked with me to replace my iPad with professionalism, knowledge, and kindness…read more He explained everything easily, timely, and without talking down to me. Very appreciative! Durham Best Buy you are lucky to have Jeff.

Audio Advice installed my home theater approximately 15 years ago and has updated equipment several…read moretimes since. Went from a Stewart 100" screen to custom 123" (largest the room could handle). Started as 7.1 now 7.4.2. B&W speakers (802 Diamond being the highlights), Classe amplification, new receiver, 4k projector. The brands they carry are top notch and perform flawlessly.

The item arrived on time, but I had questions about the setup(it was a foreign made item, and…read moremanual was a bit weird.) The support I received from them was mediocre. I could have bought this item at Walmart, but I chose them for the reputation...live and learn!