Poor customer service. Sold me a guitar and case and the case didn't fit the guitar. Service takes…read moreway too long. Need to revamp their customer service. Took them 15 minutes to find a cable that I walked over and picked up in 2 seconds. Filled with folks who think they are rock stars. Good luck trying to return anything. They take 46 days to get to you with a 45 day warranty.

Only have two experiences here which ranged from 1-star to 4-stars…read more Bought an amp here and it was great. Right price. Good service. Nice selection to choose from. Wanted to buy a ukulele but the baritone ukes they had were missing strings. Two ukes for sale but neither with 4 strings. Huh? Ok then let's put on new strings so I can try and buy. Nope. No uke strings on hand. I can order strings or a new uke, they said. Huh? Never mind. NOTE TO MANAGER-- order some strings and repair the instruments you have for sale in your store.

I teach various instruments but like to teach uke the best since it is the easiest way to learn a…read morefretted instrument. There used to be four great music stores here and now we are down to one, and luckily, they are hanging in there. Harry has actually retired but the employees are still there. I always steer my students there since you can get a decent uke for just over $100. Then you can take your time to get a better uke once you are sure you want to get better. If you don't get their complete attention, it usually means they are dealing with a difficult customer, but they will get to you.

I haven't been in every "guitar shop" in Raleigh. I would…read morevisit other shops but I don't have a reason for it. I met Harry Tueting the year he opened Harry's Guitars on Glenwood Avenue near downtown Raleigh. I bought strings and played new guitars I could not buy- no steady job. Still I had a clunker to bang on. I took lessons from Steve Howell in the early years. I met Terry Dineen when he began some years later. He was just a kid but he knew a lot more about guitars than I did. I'd played since I was 12, on cheap guitars, but I played. Thanks to the things I learned through visiting this business, I've developed into a modestly decent player. I've met musicians of every skill level in a place where I feel welcome. I've listened to people crank the amps and play for HOURS. No one ever objected. I know and understand the value of a good guitar. I've bought -and returned- guitars from Harry's. Nobody complained. I read the bad reviews given herein and I am STUNNED. Perhaps the reviewers are (1) upset because they did something out of ignorance and can't get over it or (2) have an ax to grind because they weren't regarded as royalty or (3) are simply mean spirited. I cannot in any way associate anyone I know, or have known, at Harry's Guitars with the ugliness I read in those "reviews". Not under Harry's watch. Not under Scott and Mike's watch. Not in the real world.

Wonderful experience from start to finish. Needed to move my baby grand from our home in Eastern…read moreCarolina into storage while we were searching for our forever home. Chris was responsive, friendly and professional upon first contact. After a few months in their storage facility, we found and closed on our dream home. Piano was delivered yesterday in pristine condition. Absolutely recommend Ruggero for anyone needing move or storage assistance.

I entrusted my 50 year old Yamaha C3 to Ruggero piano service for new hammers. Richard Ruggero…read morethoroughly evaluated the piano in my home and took the action with him to complete the work. This is a job which involves precision and a great amount of detail. He ensured I got the finest hammers from Germany, completed the restoration in the shop and returned to spend six hours meticulously integrating, regulating, voicing and tuning. The piano sounds and feels as though it has just come from the Yamaha factory. I could not be more pleased. He had to contend with a number of incidentals caused by previous work and did not get up from the bench until he was satisfied that the piano was in exemplary condition. I received skilled service, at a fair price and my instrument is in stellar shape. Moreover, Richard and his staff are professional, courteous and accommodating at every step of this process. I give them my highest recommendation!

I popped into Music and Arts yesterday to ask about violin lessons and had such a great experience…read more The associate was very informative and pleasant, taking the time to explain the types of lessons they offer and how their equipment rentals work. Lessons are priced very reasonable. It was so good to get all the details and now violin lessons are officially on my #bucketlist

Quality of lessons is extremely average. I did not progress at all. Overpriced instruments, with a…read morecorporate chain mentality.

Tims a good egg and fixed my martin acoustic that cracked plays great…read more and the best thing he's one of my neighbors.

I honestly can't say enough positive things about Tim at Apex Guitar Rescue. I brought my…read moredaughter's guitar in with a dead pickup and a switch that seemed wired backwards, and told him I knew very little about guitars. With me watching, he opened up the electronics, with a small amount of space due to a PCB board making things tight. He tried moving things around and tried different things but nothing was happening. Then he noticed the switch itself was loose and pulled it out of the guitar and it started working. "I know what it is. The paint on the inside is actually conductive and when this thing got turned, it shorted against the inside. That's also why it seems like it is wired to the wrong side - the switch has turned a full 180." He aligned it back, tightened it up, and everything plays great with both pickups and the switch now aligns with where it should be depending on which pickup is active. Basically everything works great. Tim talked a bit about how the electrical connections can be sensitive, and quickly went over a bunch of other parts of the guitar and aligned, tightened, so many different parts explaining what he was doing along the way. I feel like I walked out with a new guitar, and yet he charged a really modest fee! Before bringing it to Tim, I went to another local shop. One he realized I was not interested in his (more expensive) services other than just fixing the pickup, he was dismissive about almost everything on the guitar and said it probably plays horrible without ever playing a note or even plugging a jack into it, and suggested I buy a new guitar for my daughter. Contrast that experience with Apex Guitar Rescue, where Tim was so honest, skilled, and respectful of my time and money, and even said our guitar is great. I can't imagine bringing my guitar anywhere else. (BTW, the big G has tons more reviews of Apex Guitar Rescue.)

Top notch repair services with very fair prices and speedy turnaround. Mike was incredibly kind and…read morecommunicative during the entire process and was able to get my tuba looking and playing like new!

From the owner: We are a brass musical instrument repair business. We also offer new and used french horn sales. By…read moreappointment only please.

Just wanted to the the guy who waited on me at 11 am this morning, I traded in one of my amps and a…read morepedal for a killer LTD AS-1 and he tested my amp and pedal and had me out the door in like 20 minutes. I did not get his name but super nice and professional! This is my favorite MGR store out of all of the ones I have been to. Thanks, Gene H

Friendly, helpful staff, reasonable offers, reasonable prices on used gear that seems well…read moremaintained. This is the second time I've sold/bought to/from them, and I'll definitely go back when the itch hits me again.

We are all entitled to our own opinions, right? Well here's mine:…read more Parking: 5 Location: 5 Decor/ambiance: na (its a repair shop) Customer Service: 5+ DG Tech specializes in the repair of Computers (mac & PC), mobile phones (cracked screens, LCD replacements, Digitizer replacements), Musical Instrument repair (all type of modules, keyboards, synthesizers and more) DG TECH is the answer to any frustrated electronic lovers prayer! Dujuan (owner and lead technician of DG TECH) can fix anything! He specializes in mobile phone, computer and electronic musical instrument repairs (Yamaha Pianos, Rolands, etc). I purchased a Yamaha Keyboard on a website a couple weeks ago and it came with a key that was broken on it. I was referred to DG Tech by a friend who had a cell phone repaired there and another friend who had his Yamaha keyboard worked on there. Both customers were super pleased with the outcome so I decided to give DG Tech a try! The owner has a shop located off of Wake Forest Road in Raleigh but is there by appointment only! If you need service, call the number on yelp FIRST to schedule a drop off. Anyways, I dropped my Keyboard off (Yamaha XS8) to have a key replaced. DG Tech was willing to fix the board for me on the spot BUT I opted to come back and get it another time. DG Repair actually called me ONE day later notifying me that the board was fixed and was working like new. I'm so glad I was able to work with DG Tech as he saved us a lot of money. I was given a quote for a new keybed which was going to cost me over $700 to get fixed. DG Tech was able to use my current keybed by tweaking it, replacing just the broken key and saving us hundreds! The board plays like its brand new! If you are in need of repairs to your electronic devices, I would recommend you reach out to DG repair! They are able to fix just about anything!!!

This is one of the best violin shops I've been to. Shay is extremely fair and very talented at…read morehelping people pick out a violin that's right for them at their price point. He also restores old violins and does a fantastic job. My daughter bought one of his restored violins and the sound was incredible, so much better than a violin that she already had. She used it to play in the Enloe orchestra and got complimented on it. I also bought my Coda bow from Shay and the price was very fair. I would definitely go back to him... and probably will be soon to get my bow rehaired.

The sincerity of this small business is refreshing. It's located facing the Main Street of…read moredowntown Pittsboro so you can park anywhere and walk to it in a very short time frame. My son is 11 and joining orchestra for the first time. He was fitted properly for a violin and I felt confident in their hands. Some info: Rental: $25 a month and no contract. Debited or credited automatically each month. It came with violin, bow, chin rest, shoulder rest and a case. Not to mention ALL repairs are covered and tuning. The $25 also includes accidental break insurance. Value: 70% of each monthly fee is stored as credit on your account towards a brand new violin. They said it takes approximately 2 years worth to get one! By that time, my son will be able to know if he is committed to the violin and can get his very own. How awesome