Norbert was very helpful and patient with our son. Quality instruments from knowledgeable professionals. Highly recommended!

Good people here, very knowledgeable and immensely helpful. I always go here when my violin needs something, or I need a new bow --and maybe someday another violin. I've had several teachers also recommend Jerry and his crew at Triangle Strings. read more

Triangle Strings outfitted our child with her very first fractional violin, and now her very own full-size violin. Joyu and everyone on staff have always been generous and accommodating. They have a healthy selection of amateur to masters series instruments and bows, as well as accessories like rosin and cases. Their offices are located on the second level of a business park bordering the 440 beltline, accessed by an exterior staircase. The interior has several nicely outfitted rooms for testing out instruments. We are grateful to have them here. read more

After having moved from Fayetteville to Raleigh, and also having not played my violin in about 5 years, I figured it was time to dust off my baby and have her cleaned! I decided (by ratings/reviews) to try Triangle Strings, and was pleasantly surprised! They have such a friendly staff, and they know exactly what they're talking about (which was a huge pet peeve of mine - aka employees that knew nothing of music or any stringed instrument). I dropped off my violin for a clean/maintenance and picked up that following Saturday! Super quick service, and for the price, very good work! FYI: If you are interested in playing the violin and making it a hobby, be warned: it is an EXPENSIVE hobby! Take it from a player of 10+ years! read more

I previously reviewed John Montgomery Violins and explained why I'm not a fan of his shop. This past summer, when I went to purchase a bow and they had very limited options and felt I was treated very poorly (I was forced to try the bows out in the front portion of the shop while customers came and went because the one practice room was in use -- this was despite having an appointment). Needless to say, it was not an atmosphere conducive to picking out the right bow for myself and my violin. Finally, after enough humiliation, I walked out and went over to Triangle Strings. I had never been in the shop before but was instantly greeted by the front office woman who was very friendly and very knowledgeable. I explained to her what I was looking for and she took me back to one of several private practice rooms. Later she came in with a tray of 12 bows that were all within my price range and specifications. I got the sense that that was just the tip of the iceberg. She left me alone to saw away on my violin and it was great to just be able to try out the bows without being in a fishbowl and with the distractions of self-impressed passers by who were just window shopping (I'm talking to YOU -- mr. violin hotshot from CHP who decided to come in and show off). It took me quite a bit of time to go through each of the 12 bows and I was never rushed or interrupted. When I finally narrowed it down to 2, the wonderful woman offered to let me take both home on trial -- no credit card needed and nothing but my signature and a promise to be back the following week. When I returned, I had a better idea of what I was looking for and she brought in another dozen bows to try out. Again, I narrowed it down to 2 and they let me bring both home on trial. They also had an excellent selection of violin cases, rosin and other accessories and I wound up purchasing a great case for my violin and new bow. Overall, I felt the prices were very reasonable -- especially compared to Montgomery. I met Mr. Pasewicz and had him assess my "spare" violin which wasn't high-end or special and he did some work on it to make it sound nearly as good as my 100-year-old violin. EVERYONE that I dealt with from the shop was friendly, professional and knowledgeable and all of them respected who you were and your level of playing without setting you up for an inferiority complex. I recently started taking violin lessons again and my teacher said that Mr. Pasewicz is THE go-to guy for bows but he still prefers Montgomery for violins. At this point, unless there is truly something that I'm sure would require a top-tier luthier, I will be taking all my instruments to Triangle Strings. If it isn't something I think Mr. Pasewicz can handle, I will go back to Chicago and have the work done there. However, short of snapping off the fingerboard or needing to have the violin rebuilt, I don't know what that would be! The ONLY downside I encountered was the ease of access for Triangle Strings -- you have to go up and down a steep narrow outdoor staircase and which is bad enough when you are carrying a relatively compact violin. It is NOT for the faint of heart -- especially if you are even the slightest bit afraid of heights! I'm NOT looking forward to hauling my cello in there! As an aside for parents, on my second visit to the shop, I saw several parents with younger kids in there and they were just as courteous and helpful with the kids as they were with me. Again, they were able to provide parents with the guidance and selection necessary in order to make sure that younger kids had the right instrument that would keep them motivated and allow them to build a solid foundation. I never saw any kids in the several times I visited Montgomery's shop but suspect that younger kids would not necessarily be welcomed with open arms. read more

I went to Triangle strings looking to have my daughter's violin checked. Lucy welcomed us and was very nice and helpful. Then me met Sebastian who in a bit was able to identify what was wrong with the violin. He was very professional and knowledgeable. He answered all my questions and was also very nice. I definitely recommend this place!! read more

Purchased an intermediate level range bow from Triangle Strings about a month ago for my daughter who has been playing for Suzuki for about 10 years. The service was so kind, courteous, and professional. We traveled over the holidays to Colorado. For some reason the piece that keeps the bow hair inserted into the frog came out and the bow required a rehair. Everyone here was incredible and also helped us at no charge.. I work in healthcare and the last two years have made me question at times the loss of basic everyday kindness, care, and responsibility to our neighbors and community at large. Today, Triangle Strings staff reminded my daughter and I that its still there in our community. Thank you for this. read more

Called for advice/suggestions on how to ship a cello cross-country. Despite not going in for service, i.e., I wasn't a paying customer for this specific transaction, Michele provided me a ton of useful information about how to pack a cello, names of shipping companies, which insurance carriers they recommend, and even offered to provide a cello box and packing materials for me! I've also gone in to get my cello bow re-haired multiple times, and they were awesome. read more

Having decided to start playing again after 5 years, I took my violin here to make sure all was in good shape.They accommodated me without an appointment and did some minor tuning and string fixes free of charge. I was extremely impressed by their kindness and will be returning should I have any other needs. And if youre considering taking lessons, give them a call because many instructors hold lessons there. Thank you triangle strings! P.s. they also have a cool funky selection of colorful bows and frogs for those into orchestra swag! read more

Jerry Pasewicz, proprietor of Triangle Strings, is a superb restorer of fine string instruments and bows. His work is recognized internationally and he supervises an excellent staff. He trained with the legendary Rene Morel and with David Burgess, one of the most recognized American luthiers. Jerry has worked on my instruments and bows for more than 20 years (beginning before his move from NY to NC). I have complete faith in his integrity and the quality of his work. Jerry is also a fine bow maker, although he does not produce many bows these days. He offers excellent bow rehairing either at the shop or through the netrehair web-based service (shipping in well-designed tubes via FedExp). Jerry's shop also sells and rents instruments and bows from entry level to master works of top luthiers. A notable feature is that rental instruments are set up properly, which makes a big difference for young players. Altogether, an outstanding violin shop! read more

Triangle Strings & it's staff were amazing in helping me transition from an intermediate cello to a better quality instrument. Their Master Series rental program allowed me to acquire a better (Jay Haide) Cello, Eastman bow, and case, while saving for a new cello! Their staff is extremely knowledgeable and very helpful. I am beyond grateful for these professional luthiers and musicians; they helped guide me on my next purchase as a cellist and offered priceless insight. If you're looking for any repair work, instruments, or lessons, Triangle Strings is the place you need to go. Be sure to call and make an appt. Also, a big thank-you to Jeremy for re-hairing my bow (a sweet electric pink that they dye in house!). I have already had compliments on it :) read more

I live in a town in New Mexico where there is no luthier nearby, so when my wife's cello bow and my viola bow needed to be re-haired, I searched online and found the Netrehair service of Triangle Strings. I contacted them through the website to ask about the possibility of sending two bows in one bow tube. Mr. Pasewicz replied thoroughly and promptly that he custom-constructs each bow tube and could readily accommodate this need. I then put in an order for the dual-bow tube. Six days later, Mr. Pasewicz sent a message indicating that there was a delay in completing the bow tube and pro-actively offered to refund my money. I really respect that level of customer-orientation. I replied that there was no hurry, I'm only a hobbyist. The package arrived shortly afterward. It consists of a triangular exterior of tough cardboard enclosing a foam matrix. Embedded in the foam matrix is a PVC tube. Bows are slipped into individual plastic envelopes and then suspended on a wooden rod that is inserted into the tube. The rod is longer than the bows, protecting the tips during travel. I inserted the bows and sent this back via FedEx. Next, I scheduled the actual service using the online scheduling tool. Via this tool, Mr. Pasewicz asks questions about where and how the bow is used so as to customize the service. In my case, the dry New Mexico climate indicated somewhat longer hair (who knew?). I love working with this level of expertise. The bows were carefully photographed, re-haired, and returned via UPS in a timely way. And now my instrument sounds just wonderful! The price breakdown was: $30.30 for constructing the tube and shipping it to New Mexico; $32.43 to send the tube with the bows back to North Carolina; $150 for servicing both bows; $27.85 for the return shipping. The total is $240.58 for servicing both bows. Of this, about $60 is shipping costs, which can fluctuate. I am keeping my tube because I will use it again, and I would recommend this service to anyone. Thank you Mr. Pasewicz! read more

Our experience at Triangle Strings has always been professional and top-notch. When our four year old daughter started violin lessons this past summer, we stopped in at the store and they measured her expertly and kindly. In our hunt for the right teacher for her, we had tried contacting various teachers in the area and even met a couple but none seemed like the right fit. We finally called Triangle Strings and they promptly emailed us a list. From that list, we found a wonderful teacher whom our daughter personally chose and adores. We are renting a violin, with that money going towards purchase down the road. We've stopped in for new chin rests, and they've simply loaned us a few to try with the teacher. If you're looking for a violin shop that is professional, knowledgeable, and accommodating, definitely utilize Triangle Strings. read more

I use Triangle Strings' Netrehair online service, and find it to be one of the greatest services there is for a string player. Scheduling the rehair is easy, the tube they provide is top-notch; I never have a fear about shipping even my most valuable bows in it for the rehair. And of course Jerry's work on the bow is superb, and most importantly, consistent. I cannot recommend this shop more! read more

My little Bryan loves Ms. Dana so much. Her Suzuki violin lessons are so amazing! That makes him to love playing more! Do appreciate the best violin teacher ever, Ms. Dana! read more

Like it says---as good as it gets. Don't go the other place. Jerry and the staff are absolutely expert, and completely honest in their work and recommendations. They did an amazing job on my 200+ year old cello and it has never sounded better. I trust it to them without hesitation. read more

We have rented from Triangle Strings, taken childrens' group lessons there, and bought a violin from them. Also had some quick repairs made. The staff have consistently been so courteous and professional. When my child was first considering playing violin around 7 years ago, they recommended an excellent teacher who we have loved. We've had group lessons with Dana P. who, besides being an excellent violinist, is great with kids ... her energy-level, patience, and good humor are amazing. When my 12 year old decided to trade in her rental violin towards the purchase of her own violin, we received a great trade-in value, but most importantly, they treated her as though she was every bit as important as anyone who would walk into their shop. They laid out violins and bows beautifully in a sound-proof room for her to play and experiment with. Even though we all knew we would not be buying one of the very expensive violins, they allowed her to play one of those as well when we asked just for a sound comparison. The staff were super informative about the cases as well and glad to take the time to answer every question. I couldn't be more pleased with Triangle Strings. read more