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    Wilkinson Supply

    4.0 (3 reviews)
    Closed • 8:00 am - 5:00 pm

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    2 years ago

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    5 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.4(69 reviews)
    5.1 mi

    We don't usually shop at this Lowe's but when the item you need is showing as in stock at only this…read morestore, you go and get it !!! It was a Friday afternoon. Not too busy. We found our item in the aisle as was noted online. Self checkout was quick and efficient. No complaints here. We would stop here agin.

    I shop at Lowe's A LOT and spend thousands of dollars here, so this review isn't coming from…read moresomeone upset over a few dollars. It's about how I was treated. I asked ASM Vicky if she could further mark down a clearance item that was the last one available. She said no. Fine. I can absolutely accept "no." What I cannot accept is rude and dismissive customer service. When I asked to speak with the Store Manager, Vicky refused to get him and told me he was "too busy" for me and basically doesn't deal with customers. Interesting, because I've actually met the Store Manager before without knowing who he was, and he was incredibly kind and provided some of the BEST customer service I've received at Lowe's. Meanwhile, my cart during this interaction was filled with thousands of dollars in merchandise. I'm a repeat customer AND I recently opened a Lowe's credit card because of how much I shop here. Vicky's attitude completely changed how I feel about spending my money at this location. The issue was NEVER the markdown. You can tell a customer no without making them feel like they're an inconvenience. Leadership should represent the standard of customer service--not be the reason a loyal customer considers taking their business elsewhere.

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    Wilkinson Supply - kitchenandbath - Updated September 2026

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