The stortes are understaffed at the moment [but aren't stores in 2026?] but GREAT customer service.read more

This is my go to store anytime I need to fix something. Everyone is so helpful. Right when I come…read morein there always someone that greets you and asks if you need help finding something. They have rewards program too, so I get lots of 5 dollar off coupons which works out great when I need to garden or have something go wrong with the house. They also do curb side pick up with covid-19. They have a really great selection of Benjamin Moore paints! If you need something really specific house wise, or lumber/ large items like sinks etc, I would suggest going to lowes or home improvement. But for basic stuff this place has it all and you are in and out pretty fast!

Smaller than the big box stores, but they have most things a homeowner would use. Location is great…read morefor me and much closer than the big guys. Traeger grill specialists. Go to these neighborhood stores. Support them. Prices are competitive.

This is a local hardware store. At least it tries to have the feel of it. It's on the way home and…read morelast time I came, I found the item that I needed so I have been back ever since. The parking lot is very very busy, so don't expect a parking out front. There are a lot of good items but the price is not the lowest on the market for sure. The reason for 3 vs 4 stars, is the checkout process. It is always, slow. Issues and conversations. But overall a decent shop for housewares.

Someone always there to help with whatever you may have a question or needing to have resolved on…read more the home front!

Burke Brothers Hardware has saved the day on a few occasions. My coworkers swear by them so I…read morestarted stopping here when I need something. I bought a saucer sled here before a winter storm a few years ago when everyone else was sold out. The staff is knowledgeable and always willing to help out. There's no such thing as a dumb question. Recently, I stopped in for a large gas container, but they only had small ones. They did have many other items needed for a storm. They are worth the visit for your next project!

I had a great experience at Ace shopping for the Big Green Egg grill. Michael was extremely…read moreknowledgeable and helpful. I wanted to surprise a friend with the grill as a gift that evening. Instead of just helping me pack the extremely heavy items in my car, Michael volunteered to immediately deliver everything himself. I accidentally left the charcoal at Ace and Michael went back to get it and then delivered it on his way home. That's the kind of memorable service that makes me a loyal customer.

I came in to have my key fob replaced since my previous one broke from a long drop from the third…read morefloor onto the cement. The key itself still worked but the fob replacement was needed. The staff at Ace helped assist me with ensuring the new fob was programmed and working properly before I purchased it. The staff here are pleasant and professional. Job well done. Now no one can assume my vehicle predates key fob options.

This hardware store is exceptional! The staff is incredibly helpful and knowledgeable, always ready…read moreto assist even if you're unsure of what you need.

Awesome place! I just needed a few washers and really didn't want to drive 5 miles to Lowes for…read morethat. This place is 5 minutes from my house so I gave it a shot. I felt like I had taken a time machine instead of my car. There were 4-5 old timers in there shooting the breeze and the guy working there got me exactly what I needed. I'll definitely be going back, and may hang out with the gentlemen passing the time. My grandparents are long gone and I think that generation has lots of knowledge we are on the verge of losing.

Twenty photos of Ace Hardware?!? Sure, why not? It's not just hardware…read more Grab a bag of free popcorn as you enter the store for you or your little ones to munch on. Then browse the aisles loaded with treasures for your home and garden. Lawnmowers; barbecue grills; bird feeders; vac bags; coffee makers, pots and filters; garlic bulbs; strawberry plants; welcome mats and banners; even sneaky garden gnomes. I'll let the photos speak for themselves. I admit, I may have gone a little overboard on the photos but I happily blame AT&T and Yelp since they were taken with my new LG G Flex (http://www.yelp.com/biz/yelp-gets-techy-at-at-and-ts-store-of-the-future-raleigh?ref=yelp-android). I still enjoy the G Flex, even though people laugh at its monstrous size. That's okay. It's just phablet envy. ;) Anyway, very friendly and helpful staff, even on a busy Saturday. Rock on Ace Hardware!

Within moments of entering the store, I'm always asked by friendly, knowledgeable employees, "Can I…read morehelp you find anything?" If I have a specific need, I'm in and out within five minutes. If I'm just browsing, they direct me to the correct aisle so I don't have to wander aimlessly like in Lowes or Home Depot. And if a oroduct is $1-1.50 more than the big boxes, how much is your time worth? No one at HD or Lowes will ask YOU if they can help you find something, you have to reach out to them. Ace provides ol' fashioned customer service. You guys rock! No way you should be listed as only three stars! A couple of negative-nellys wrote reviews 8, 10, even 12 years ago, don't let that drag your reputation down. Five Stars all-day!

I'm working on a project in my yard and I needed more rock. Came to the garden department and…read morepurchased almost $200 in rock. Tuncer, (sweet much older gentleman) brought out the rock and helped me load it into my truck. Tuncer was a huge help and incredibly nice! He gave me a piece of paper with a QR code so I could submit a survey. Unfortunately the girl who checked me out (blue hair female) did not give or offer me a receipt so unfortunately I'm not able to provide a review/survey (the first question requires a receipt number). The girl was super nice, no complaint, however I wish I had gotten the receipt and I didn't even think about it. So I'm leaving the review here hoping someone at Lowe's will see and give Tuncer kudos for a job well done!

Horrible experience. Called multiple times only for their customer service team to pick up my calls…read moreand then immediately hanging up ... not a single "hello" or "please hold". Finally got through on the fifth call only to have the team member keep me on hold so long that the call ended. Drove across town to confirm availability of item myself and speak to the manager who essentially gave me the "oh well ... sorry about that". As a PRO member, I expected more. Very disappointing.

This is a great Home Depot. It is always easy to find what I am looking for. The sales associates…read moreare always friendly and helpful. Its location in Crossroads Plaza makes it so convenient. It's easy to stop by and pick up what you need while you are shopping at other stores in Crossroads. Tip - try to shop in a week day if at all possible. It does get crowded on weekends.

The Home Depot was clean and well organized, but not stocked up with the things I was in search…read morefor. Looking to do a bedroom refresh of window coverings. Very small inventory of curtain rods and curtains. Very little assistance offered within the store.

Great service. I needed a 1 3/4 in laundry sink stopper and they ordered one for me. They had not…read moresold one in 2 years. I really appreciate they didn't just send me to a different location in another city. Very helpful staff!

Selection is great, will definetely return again for more needs…read more Thanks for your help

The appliance department was fantastic!! They were very…read morehelpful and knowledgeable. Tried to give me best price. I have had a stove delivered by them a few weeks ago- the men who installed were very nice, efficient and professional.

I guess Lowe's doesn't want to respond to my comment about the flock cameras in their parking lot.read more