Always attentive to your needs. Knowledgeable team members with helpful approach to my questions. They usually have what I need but not always given the smaller size of the store. Not the lowest price but I find Value in their service. Great place to refill your gas grill propane tank, too! read more

Burke Brothers Hardware has saved the day on a few occasions. My coworkers swear by them so I started stopping here when I need something. I bought a saucer sled here before a winter storm a few years ago when everyone else was sold out. The staff is knowledgeable and always willing to help out. There's no such thing as a dumb question. Recently, I stopped in for a large gas container, but they only had small ones. They did have many other items needed for a storm. They are worth the visit for your next project! read more

Burke Brothers Hardware - Gas can for the winter storm - Hardware Stores Near Me - Raleigh, North Carolina

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We were attempting to find 4 chair castors and fittings. We looked but had no luck in finding the appropriate and common pieces at Lowes Hardware. We finally flagged down an associate, but he could not find them either, even though I showed him a picture. He flagged down another associate - one who was older with a lot of badges on his Lowes vest. He looked at the picture and quipped "we don't have those", and walked away without offering any help or alternate suggestions. This encounter is why I hate shopping Lowes. We left and went to our local ACE Hardware store, Burke Brothers, a much smaller shop, whose associate greeted us at the door and upon seeing the picture took us directly to the exact item we needed along with the proper drill bit tool we would need to help fit it to our chair. Now - that is what I call service and expert help. Thank you Burke Brothers. read more

Someone always there to help with whatever you may have a question or needing to have resolved on the home front!

Nice guys, plus it's a family owned business. I may not need a hardware store too often, but I'll keep coming back to them when possible.

Best hardware store in our area. Great customer service from this local business. Unlike big box stores, with cheap products and little knowledgeable assistance, at Burke Brothers you can purchase the bolt you need rather than paying for a large quantity that you don't need. If something doesn't or fit or work, they will take it back and they always make the effort to help their customers. The staff is courteous and helpful and many have worked there for years. If asked, they can often give tips on how to make small repairs. If your order is heavy, they offer to carry it to your vehicle. Plants in their garden section are well cared-for, and they offer some great varieties of vegetables and herbs that do well in our local climate and soil. They have bird feeders and gardening supplies plus soil amendments and mulch out back that they will load for you. If you are lucky you may even meet the resident cat! Perfect place to shop for presents for the handymen and handywomen in our family, and it's often my last stop before Christmas. I always start my hardware shopping at Burke Brothers because the staff is great, the quality is good, and our community needs this business! read more

This is a great local hardware store. The employees are knowledgable and always eager to help. I stop in here to buy stuff for work regularly and I much prefer it to the bigger chain stores. For such a small store the selection is great and prices are too. The feeling of shopping Burke Bros is hard to explain but it just feels homey and comfortable. They have a ton of non hardware merchandise which makes it worth exploring even if you dont have a project. They've recently improved their point of sale machines which makes the receipts much easier to process. They used to have to handwrite itemized receipts for me so I could expense them but no more. read more

Kudos to this small hometown hardware store for providing a necessary service to locals and the occasional traveling vagabond that finds themselves in need of a tool. I am definitely a self service kind of guy and would always prefer to search for and compare prices and qualities of the item I find myself in need of. So after searching the web for hardware stores including the big box stores Burke had exactly what I was looking for and also a good price! Their store was just down the road from my work assignment for this week so after my shift I put them into my GPS and walked in. Quickly located my desired part and paid the nice young man at the counter. It's always nice to use a local business over the big corporations if possible. read more

Family owed business that has been around for years! Staff knew right where my item was.

Great family owned and operated business! Very helpful and nice staff! They have a huge selection of pretty much anything you need!

Easy in and out. Parking was easy, was able to find out I needed quickly and was about get out as quickly. Good range of products. read more

Super helpful staff helped me find exactly what I needed. Always able to get supplies for my projects, with the large range of supplies. Love the mom and pop feel to the store and the store cats!! read more

Burke Brothers Hardware - John, one of the store cats!! - Hardware Stores Near Me - Raleigh, North Carolina

The best hardware store in Raleigh. By far the best and easiest one to go to. Very good atmosphere. Feels more local than most hardware stores. Good selection of hardware. Can go here for most hardware needs. read more

These folks set the golden standard for service. It's just incredible. The fact the they are still in business in the day of Lowes and Home Depot pretty much tells the tale. I always get lost + can never find a clerk at Lowes/Home Depot. Quite the opposite here. When I go in to Burke Brothers there are always people ready to help me find exactly what I need, whether it's a high-dollar tool or a 33cent screw. Last time I was in their store, I had a clerk helping me on a wild goose chase to match a missing bolt from my ceiling fan. He was able to find it - and cheerfully so! All so I can spend $2.67 with them. I realize an exchange like this is a loss for Burke Brothers. But because their service is exceptional, I come back time and time again (and I actually have a business account with them). Hopefully over the long run they are not losing money on me :) Nutshell version: Go to Lowes/Home Depot and get lost + never find help. Or save yourself time/effort and go to Burke Brothers, where they will help you find exactly what you need. read more

Small but well stocked old fashioned Hardware store where they will help you find what you need Easy parking

This is a real, fully stocked hardware store - with a wide inventory of almost every type of hardware imaginable. Staff knows their stuff and is unfailingly helpful and friendly. We renovated a townhouse near NCSU last year and Burke Brothers was a great resource through the entire project. A prime example of great work ethic and positive attitude . read more

It is impossible to walk 10 steps before you have an employee ask what you need. Knowledgeable and make sure you have everything you need for project. Love this place read more

Local hardware store with excellent service and a wide variety of hardware plus household products.

Was staying in the RV area of the fairgrounds and needed some items. This was the closest hardware store so gave it a try. Not only did they have everything I needed, that had a few other items I hadn't been able to find elsewhere. Staff was very helpful and friendly. For a small store they have good COVID precautions in place. One tip, don't park on the street side of the store, go into the side lot. Otherwise you have to back into traffic. read more

I just called in to order a couple of garden hose, and they had exactly what I needed. I was able to pay online and when I go over they will bring my order to my car so that I don't have to go in. Very helpful for the elderly in this Covid 19 time where we must be extra careful. Thank you, thank you. read more

Seriously the best hardware place I have ever gone! I was looking for something for my shower head and was helped before I even walked in the door! I had no idea what I was talking about but he found it for me! I will be back!!!!!!!! read more

If you are not a fan of those mega hardware stores then Burke Brothers Hardware will be a godsend. This family owned business may look like a small store on the outside but on the inside presents a much different story. You will be overwhelmed with not only the selection of hardware needs but also the knowledge by the friendly staff. Amazingly prices are nearly in line with those mega hardware stores. But if you are a downtown Raleigh resident you will find that you can be in and out of the store in no time with some free added expert help. This location has everything from lumber, tools, nails, screws, livestock feed, plants, keys and the list goes on. Plenty of parking and usually the staff will help load your car. The added services outnumber Lowes or Home Depot hands down. The only drawback is that this store closes typically at 6pm. read more

awesome old fashioned vintage hardware store no crap! just very useful stuff some items in bins & by the yard fun to shop I love practical stuff Clerks are smart & helpful I'll be back here a LOT read more

Burke Brothers Hardware - you can learn a lot here. isn't this cool? - Hardware Stores Near Me - Raleigh, North Carolina

Burke Brother's Hardware is an old-fashioned hardware that has at least one or two of just about everything that a good hardware should carry. Most of the folks that work there are children, or grandchildren, or nieces or nephews of the original Burke Brothers. These folks are very knowledgeable about their wares. This hardware is one of the best, if not the very best, in the Raleigh area. I go there a lot, sometimes just for some good advice about there wares. Jerry B read more

Came for a single O ring for a shower head and an employee kindly helped me find the right one even checking to make sure it fit before I bought it (reader: it was 85 cent purchase). Wonderfully stocked with great staff, would highly recommend this local hardware store. read more

I cant help but love real old fashioned hardware stores. There are less and less these days, The folks here will help you get exactly what you need for a project, no wandering the aisles required. They have a great staff and inventory here. read more

Want to rescue America from the poor economical issues than support local companies like this one. Hard working locals that strive to help you with most home improvement, repairs, etc. I have been here several times when working projects with a previous employer. They have a huge selection, not a huge crowd, makes it easy for a Dad, etc to wonder off from the den and check out some "man" toys. Don't forget their is a small engine repair company attached at the rear of the building. Great place to get repairs or run by and pick up parts like I did for my Craftsman mower. read more

When I need anything hardware-related, Burke Brothers is the first place I go. It's a small shop, but it's stocked to the hilt! So they don't have large appliances or miles of lumber or home decor stuff like a big-box shop; they specialize in what they do have to offer, and the level of knowledge displayed by the staff regarding their products is far better than what is generally found in the chain stores. Service is always attentive but not overbearing and - most impressive to me - not once have I felt condescended to or dismissed by the staff because I'm a woman. Also, popcorn popper! Great product selection, respectful and knowledgeable staff, and free popcorn - what is not to love? read more

I can't say enough great things about this Burke Brothers. They're a local company with a convenient location, incredibly helpful and friendly staff, and they always seem to have what I need. If you're looking for a locally-owned alternatives to big box stores, this is one of the best options in the Triangle. read more

Great hardware store..old school super helpful service and my go to for harder to find items.

Forget being overwhelmed by Home Depot. When you walk in here it is like being handed a warm cup of hot chocolate. Many times I have come to them-very frustrated- with a broken part of something in my hand. They always meet me at the front door -and take me right to what I need. When I do home repairs I always have to go back to Home Depot 2 or 3 times and going to a Big Box store takes so much of your day that you don't have time to even do the repair until the next day. Going to Burks Brothers is an easy in and out with expert help. I don't know how they manage to get everything you need in such a small place, but they always have what you need- and they have the people who know the right stuff to help you - not just to sell you something!!!! read more

This is the kind of hardware store that every town should still have. Super friendly service and if you need something, they probably have it. Need just 5 screws and not the whole box? No prob. Leave the big box stores behind... read more

Best in the area but if you're from the Rust Belt they won't be the best you've seen. They have ALL the K and S brass and aluminum tubing and materials, which is fabulous. read more

I was trying to fix a slow drain, and when I opened an inspection cover, it just crumbled in my hands. Other than that, I had removed a clog from the pipes, but the drain was now moving slower. So, I went into the hardware store, they had a cover, and I asked for an idea as to what else might be wrong. He thought about it for a moment, and he said "check the roof vent" and he told me how to do that. I went home, followed his instructions, and in less that five minutes the drain was running like it was scared! Thank You Burke Brothers!! read more

If you want obscure but useful bits and parts, this is the place. I hunted all over town for replacement wicks for indoor oil lamps before finding a selection here, as well as non-citronella oil for the lamps. Plus, the store staff couldn't have been nicer or more helpful. My storm emergency kit thanks Burke Bros. read more

Burke Brothers is a real, honest-to-gosh hardware store. Rows and rows of parts. If a hardware store should carry it, they have it. VERY knowledgeable staff. Top notch. read more

I've been shopping at Burke Brothers for 20 years, and it's the best hardware store in Raleigh. It's amazing how many different products they have in stock, prices are great, the folks who work there are incredibly helpful and friendly. Look, you need obscure types of bolts in unusual metals? The big stores don't carry them but Burke Brothers has a HUGE selection. Need a feather duster or an old-fashioned crank stovetop corn popper? They've got them, and at great prices. :-) Look, if you like hardware stores, this place is HEAVEN. :-) And best of all, you're supporting a locally owned business, keeping your money in the local area. Burke Brothers Hardware is incredible! read more

Very helpful staff and easy to find location. They seem to have every little thing you can think of in a hardware scenario. Very accomodating when it comes to figuring out a solution to a project. read more

This a hardware guy's hardware store. They have virtually everything you could ask for in stock, and the staff is the most knowledgeable you will ever find. Burke Brothers is a true gem - best hardware store in Wake County as far as I can tell. read more

Great hardware store. l was looking for a hard to find plumbing item, went to all the big box hardware stores, nothing close, Burke Brothers had it, found it quickly, and we very nice about the whole deal. They are my go to store, read more