This is a local hardware store. At least it tries to have the feel of it. It's on the way home and…read morelast time I came, I found the item that I needed so I have been back ever since. The parking lot is very very busy, so don't expect a parking out front. There are a lot of good items but the price is not the lowest on the market for sure. The reason for 3 vs 4 stars, is the checkout process. It is always, slow. Issues and conversations. But overall a decent shop for housewares.

Smaller than the big box stores, but they have most things a homeowner would use. Location is great…read morefor me and much closer than the big guys. Traeger grill specialists. Go to these neighborhood stores. Support them. Prices are competitive.

Burke Brothers Hardware has saved the day on a few occasions. My coworkers swear by them so I…read morestarted stopping here when I need something. I bought a saucer sled here before a winter storm a few years ago when everyone else was sold out. The staff is knowledgeable and always willing to help out. There's no such thing as a dumb question. Recently, I stopped in for a large gas container, but they only had small ones. They did have many other items needed for a storm. They are worth the visit for your next project!

Always attentive to your needs. Knowledgeable team members…read morewith helpful approach to my questions. They usually have what I need but not always given the smaller size of the store. Not the lowest price but I find Value in their service. Great place to refill your gas grill propane tank, too!

I came in to have my key fob replaced since my previous one broke from a long drop from the third…read morefloor onto the cement. The key itself still worked but the fob replacement was needed. The staff at Ace helped assist me with ensuring the new fob was programmed and working properly before I purchased it. The staff here are pleasant and professional. Job well done. Now no one can assume my vehicle predates key fob options.

Great experience here and great customer service too, Ace is my go to for B&B charcoalread more

Within moments of entering the store, I'm always asked by friendly, knowledgeable employees, "Can I…read morehelp you find anything?" If I have a specific need, I'm in and out within five minutes. If I'm just browsing, they direct me to the correct aisle so I don't have to wander aimlessly like in Lowes or Home Depot. And if a oroduct is $1-1.50 more than the big boxes, how much is your time worth? No one at HD or Lowes will ask YOU if they can help you find something, you have to reach out to them. Ace provides ol' fashioned customer service. You guys rock! No way you should be listed as only three stars! A couple of negative-nellys wrote reviews 8, 10, even 12 years ago, don't let that drag your reputation down. Five Stars all-day!

Great customer service! Friendly, helpful employees! They always greet you when you enter the…read morestore and ask how they can help you.

Horrible experience. Called multiple times only for their customer service team to pick up my calls…read moreand then immediately hanging up ... not a single "hello" or "please hold". Finally got through on the fifth call only to have the team member keep me on hold so long that the call ended. Drove across town to confirm availability of item myself and speak to the manager who essentially gave me the "oh well ... sorry about that". As a PRO member, I expected more. Very disappointing.

Drove all the way from Durham to pick up an item that was out of stock at my local store. Their…read moreinventory system said they had 52 in stock. Got to the store, customer service was terrible and left empty handed.

This is a great Home Depot. It is always easy to find what I am looking for. The sales associates…read moreare always friendly and helpful. Its location in Crossroads Plaza makes it so convenient. It's easy to stop by and pick up what you need while you are shopping at other stores in Crossroads. Tip - try to shop in a week day if at all possible. It does get crowded on weekends.

The Home Depot was clean and well organized, but not stocked up with the things I was in search…read morefor. Looking to do a bedroom refresh of window coverings. Very small inventory of curtain rods and curtains. Very little assistance offered within the store.

Selection is great, will definetely return again for more needs…read more Thanks for your help

This was my first time here! I needed some flood barriers to put outside on my balcony for whenever…read morewe get some wind and rain. I wanted to prepare for some flooding, just in case. I saw online that they had something called Quick Dam and went there to pick it up. As soon as I walked in, the staff helped me right away! They knew exactly what I was looking for and helped me pick out the right size flood barrier for my porch. They were a little pricey, but the price was a little less than what I saw on Amazon. Great place and great staff. Will definitely go back if I ever need anything else.