I love shopping Dick's online for curbside and inside pick up. They always have what I need in…read morestock and the customer service is unmatched. I purchase athletic shoes, equipment and apparel for my little athlete. I have shopped the Cary, Brier Creek and Raleigh store. Each experience is excellent. We are big fans of Adidas and some Nike apparel, and the prices are excellent. Always monitor your app for sales and your $10 coupons. Happy shopping!

My family and I were in this plaza and decided to head on in to Dick's. We were looking for a…read morespecific nike ball for my son that we didn't end up coming across here. We wandered the store and overall the place was stocked with a great selection. I loved the Yeri wall, so colorful, and pretty much every size you could dream of. If you are a runner they have a huge running shoe section in the back of the store and had quite a few good deals on clearance shoes. The gold area where you could test out clubs was built in entertainment for my toddler. It was neat watching people hit balls and figure out the right club to purchase. I was also impressed by the women's clothing selection. They had quite the selection the price point varied and for most pieces I'd probably hold off for a sale. Parking is super easy and on a Saturday the store wasn't that busy.

Holiday shopping at the brier creek store in Raleigh. I knew they would have a great selection of…read moreUNC gear and was hoping for some sales to take down what are normally prices a bit higher than other big box retailers. I hit the jackpot on some clearance items without the need for any service assistance but the cashier was fast and friendly for a quick in and out shopping experience on super Saturday.

Big store, plenty of inventory. Needed to get some socks for…read moremy husband- (shipping is pricey) When I entered a nice associate asked if she could help, then walked me to the socks. I thought I would be in and out- nope. Only one cashier and it was backed up. When I finally checked out I decided maybe I should have ordered online.

I was searching for wide-sized golf shoes and Blake was very helpful at the Triangle Town Center…read morelocation in Raleigh, NC. He took the time to point out the various brands and made a couple of suggestions that resulted in me finding a good fit. Many places are struggling in the customer "service" department, but he set a great example of how it should be. Thank you Blake!

Store #208 has the absolute worst customer service. Waited patiently in line just to be told when…read moreit was my turn in line that I would have to go wait in another long line because it was time for this cashier to leave. Not the cashiers fault. Poor management!

I wouldn't even give a one star if it wasn't an option..the sales person jhali was extremely rude &…read moredid not want to help with coupon information. She rudely got on her phone while we needed help. The sales person next to us her left her area to help us! I will not be back or refer any friends or corporate locations. This was a huge upset. Dick's corporate PLEASE HELP this store. BTW, it's always ghost town in there & I see why!

I shopped here for footballs and basketballs for my church children. The sales person who helped me…read morewas great. The children wanted different school logos and he was so helpful. At the time I was having balance issues and he asked me if I wanted to try a cane. I told him that this was due to an injury which should improve and that I was too vain for a cane. He suggested an athlete- type stick and fitted one to me. I love it and there is no old lady stigma attached. I love the store!

Always a pleasure to shop heard for golf and work out equipment. Matt, in the golf shop is always…read moreextremely professional, courteous and informative.Store is always clean and the staff respectable.

A big "Hello, how are you?" from the guy at the front upon walking it. I liked this welcome and I…read moreknow we can not always get it on every single visit depending on how busy the store gets. I appreciated the warm welcome. There was a bit of a wait in the shoe department. I finally got assistance from Alex. Alex was polite and expressed empathy for the wait. Alex was helpful and knowledgeable. Alex let me know I should have at least 1-inch room at the toe box for comfort in the sneakers I selected. I felt like I was shopping in the 90s again. I rarely get this level of service in stores these days. The service was appreciated. Alanna was nice and assisted me with correcting the phone number on my rewards account. This was the third time I could not be found because someone typed my phone number incorrectly at the initial setup. I appreciate the initiative to correct it. Hopefully, it's right this time. I'm satisfied with my purchase and I felt good spending my money here with customer service reps who appreciate having customers to assist.

It was May 30, our check out person was Wesley. He did a great job answering all our questions and…read moreeven showed us an item we were looking for. The store was clean, well-stocked, and well-staffed. The items we needed were in stock and the prices were reasonable. Dicks is the place to shop.

Update : 11/2022 - Taylor provide excellent customer service . Went nice and beyond. Thank you…read moreTaylor for your outstanding customer service.

Stopped by the shoe department yesterday and Madden did a great job helping us understand what we…read morewere looking for with new sneakers. I was thinking I would like the OnCloud sneakers, but ended up really liking the HOKA option. Madden helped us identify what the best version would be and where we would want one brand or style over another. He was really helpful and I am super excited for new sneakers! They are a bit on the expensive side, as sneakers always are, but my mother always said that good shoes are one thing you don't skimp on b/c that affects your ankles, knees, hips, back, and total body alignment!

Expect great customer service, good quality products, and high prices. We stopped here on a Sunday…read moremorning. A smiling, helpful employee stopped restocking temporarily to greet us and direct us to the golf section of the store. When we arrived in the golf area, Tim greeted us and helped us pick out a pair of golf shoes. Note that the men's shoes only go up to a size 13. Luckily out of the two pairs tried, one pair fit great. We then proceeded to the indoor hitting bay to test them out. Overall we had a great efficient visit and would recommend this store to others!

Zero hunting , Shooting or Archery Dept. Waste of time! Should've just gone to Bass Pro in Cary!read more

The guy Erick in the shoe department is amazing. Answered every shoe question I had. Showed me the…read morevalue and even talked on unreleased shoes with me. Give this man a raise.

Service is great compared to pga superstore. Could be a little better as far as attentiveness to…read morecustomers. Other than that, I can't complain. The clothing selection is my favorite part.

Going on for about a year about a golf shaft I PAID for and was never shipped or delivered, well at…read moreleast that's what I was told. I have spoke to multiple Golf Galaxy/Dick's members, multiple managers, got direct golf reps on the phone while I was there (that they called), no call backs to me once leaving and no answers when stopped in multiple times. Paid for a golf shaft and never received it. Bad thing is that no one seems to have an answer to this situation. Maybe I'll apply for a job and solve it myself.

Hubby needed some shoes since he was having issue find some at Tangler outlet. We decided to stop…read moreby and check out their shoe selection. I was able to find me a pair myself also for 52.00 Nikes! Hubby found him a pair after searching what felt like all day lol. I also need a new travel cup, for work/travels. Found a cute yeti cup. Have a handle to hold and a straw! We both left super happy. Plenty of parking and check out was fast. Everyone was super helpful all through out the store!

Just wanted to review and say thanks for the level of customer service you provided today. I was…read morelooking for a specific pair of shoes that were on sale per the website, and your store had the last one in the size I needed. I called before coming, and by the time I got there, the person met me at the door and with few words said, knew exactly who I was. He guided me to get in line and brought the shoes to me. Very nice and helpful with a speedy process. I just wish I'd gotten his name but thank you!