Holiday shopping at the brier creek store in Raleigh. I knew they would have a great selection of…read moreUNC gear and was hoping for some sales to take down what are normally prices a bit higher than other big box retailers. I hit the jackpot on some clearance items without the need for any service assistance but the cashier was fast and friendly for a quick in and out shopping experience on super Saturday.

Big store, plenty of inventory. Needed to get some socks for…read moremy husband- (shipping is pricey) When I entered a nice associate asked if she could help, then walked me to the socks. I thought I would be in and out- nope. Only one cashier and it was backed up. When I finally checked out I decided maybe I should have ordered online.

I went into Dick's because they have a great selection of shoes available to try on…read more At first, no sales person was in the shoe area. So I browsed and found some I'd like to try. The salesman miraculously appears and waits on a man who came in after me. Well, maybe he didn't see me. He finally gets to me and brings me several shoes to try and then totally disappears. I needed another size. Finally, another salesman comes by and gets me another size. Then he too doesn't come back to help me. I guess they are just shoe fetchers from the back room. I was hoping to buy shoes today and wouldn't have minded the $$$ prices for good shoes. Too bad for Dick's.

Needed to buy some really supportive kicks for work and my daughter recommended Brooks Ghost 14…read more I saw that Dick's Sporting had them and I placed an online pickup order at about 8 am. By 9 am, I had a text telling me my order was ready. Woo hoo! Drove down to the store and had my pupper with me, as always! Pulled into curbside spot, very well signed by the way, and not only did the employee come out FAST but he saw my giant Lab hanging out the window and he brought him a dog biscuit! Very easy shopping experience and so fast and efficient. Other retailers offer curbside however the wait can be rather long (Sam's, I'm looking at you), but this was so quick. Highly recommend as far as shopping online and parking curbside.

I wouldn't even give a one star if it wasn't an option..the sales person jhali was extremely rude &…read moredid not want to help with coupon information. She rudely got on her phone while we needed help. The sales person next to us her left her area to help us! I will not be back or refer any friends or corporate locations. This was a huge upset. Dick's corporate PLEASE HELP this store. BTW, it's always ghost town in there & I see why!

I shopped here for footballs and basketballs for my church children. The sales person who helped me…read morewas great. The children wanted different school logos and he was so helpful. At the time I was having balance issues and he asked me if I wanted to try a cane. I told him that this was due to an injury which should improve and that I was too vain for a cane. He suggested an athlete- type stick and fitted one to me. I love it and there is no old lady stigma attached. I love the store!

Always a pleasure to shop heard for golf and work out equipment. Matt, in the golf shop is always…read moreextremely professional, courteous and informative.Store is always clean and the staff respectable.

A big "Hello, how are you?" from the guy at the front upon walking it. I liked this welcome and I…read moreknow we can not always get it on every single visit depending on how busy the store gets. I appreciated the warm welcome. There was a bit of a wait in the shoe department. I finally got assistance from Alex. Alex was polite and expressed empathy for the wait. Alex was helpful and knowledgeable. Alex let me know I should have at least 1-inch room at the toe box for comfort in the sneakers I selected. I felt like I was shopping in the 90s again. I rarely get this level of service in stores these days. The service was appreciated. Alanna was nice and assisted me with correcting the phone number on my rewards account. This was the third time I could not be found because someone typed my phone number incorrectly at the initial setup. I appreciate the initiative to correct it. Hopefully, it's right this time. I'm satisfied with my purchase and I felt good spending my money here with customer service reps who appreciate having customers to assist.

It was May 30, our check out person was Wesley. He did a great job answering all our questions and…read moreeven showed us an item we were looking for. The store was clean, well-stocked, and well-staffed. The items we needed were in stock and the prices were reasonable. Dicks is the place to shop.

Update : 11/2022 - Taylor provide excellent customer service . Went nice and beyond. Thank you…read moreTaylor for your outstanding customer service.

Expect great customer service, good quality products, and high prices. We stopped here on a Sunday…read moremorning. A smiling, helpful employee stopped restocking temporarily to greet us and direct us to the golf section of the store. When we arrived in the golf area, Tim greeted us and helped us pick out a pair of golf shoes. Note that the men's shoes only go up to a size 13. Luckily out of the two pairs tried, one pair fit great. We then proceeded to the indoor hitting bay to test them out. Overall we had a great efficient visit and would recommend this store to others!

Store is wonderful to deal with. The staff is very knowledgeable about the merchandise and the…read moreprices are fair. Never had bad customer service here and the sale deals are great

Zero hunting , Shooting or Archery Dept. Waste of time! Should've just gone to Bass Pro in Cary!read more

I stopped here to look for a new pair of sports pants, couldn't find any that I like but the…read morecustomer service was great. I was greeted in and out of the door, I appreciate small gestures like that; makes me want to visit again! Thank you for the hospitality!

Service is great compared to pga superstore. Could be a little better as far as attentiveness to…read morecustomers. Other than that, I can't complain. The clothing selection is my favorite part.

Joke of an establishment. I went in for a club fitting, hit around 150 balls resulting in buying…read more$1500 worth of irons. From there zero communication on when they would be delivered and was given a 4 week rough timeline and was told I would receive shipping info. 7 weeks later, and zero updates from either golf galaxy or Mizuno, my clubs finally arrive only to find out they are the wrong handedness. On top of that no shipping instructions to get a signature and were left at my door step for who knows how long. Atrocious customer service making me take time out of my day to drop off the wrong clubs with little to no effort to try and make the situation right. Would recommend driving any amount of time to a different business to get a club fitting. One that will actually order the correct clubs and communicate with you on when they will be shipped and delivered.. 0/5 if I could