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Home Outlet

2.0 (1 review)
Closed 8:30 am - 6:00 pm
Updated over 3 months ago

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3 years ago

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Kitchen & Bath Galleries of Chapel Hill

Kitchen & Bath Galleries of Chapel Hill

(8 reviews)

I am over-the-moon excited about my new Bosch French door refrigerator, but even more, I was…read moreextremely impressed with the expert crew from Kitchen and Bath of Chapel Hill. From the very start, my sales rep, Lee, was absolutely wonderful to work with, guiding me in my purchase and helping me all along the way during my selection process and advising me on getting the space ready for the delivery. The removal of the old refrigerator plus the delivery and installation went great. Michael, Chris -- all the guys -- were wonderful, but RON, the amazing Ron, went above and beyond in the installation process and took extra steps on his own that ended up saving me money or an extra call to a plumber. It's always nice when someone saves me time and money! Everyone was so professional and pleasant, plus -- and this is something that makes certain service industry people stand out from the crowd -- they arrived ON TIME. I am thrilled. Lee and Ron also helped me with my JennAir downdraft cooktop last fall. Expert advice, professionalism, promptness -- you cannot ask for more. I love these people! I will certainly return to Kitchen and Bath for my future appliance needs.

I worked with Lee Hunnings at Kitchen and Bath Gallery of Chapel Hill and he was wonderful! He…read morehelped me get the appliance I needed (a Bosch range top) quickly and painlessly. He kept me updated on the order and called to confirm delivery himself. I wish I had been introduced to K&B Galleries at the beginning of my remodel project, but now that I know about them, I will be using them or everything going forward!

United Granite - Sink and faucet options

United Granite

(3 reviews)

Seek an alternative to United Granite and avoid hate and discontent in the future!…read more I'll try to keep offer you an abridged and more detailed review, depending on what kind of reader you are. Contributors who get too emotional and write long rants about a business or service are generally dismissed. Plus, if you're lazy, like me, you won't read anything that's too long. The most important takeaway is that I'm presenting facts, not opinions. So, I highly suggest that if you are in need of natural/stone materials (marble and granite), you read this review and consider avoiding United Granite. I've had nothing but trouble with United Granite from the jump. For those who are impatient, lack the time to read a long review, or haven't taken their Adderall, here's the short version. - Customer Service: Poor (UG doesn't stand by their work, doesn't stand by their products/materials, and repeatedly told me why they couldn't correct the problems I was having with my new granite surround while continually reminding me that I was lucky to get the purchase price I received for this particular type of granite because the price per square foot increased since the original purchase date. What are those problems? Two cracks. One upon installation, which they did a reasonable job collecting, and the second, appearing for no discernible reason at all over the holidays. Strangely, this second crack was in the flat horizontal cross-piece of granite at the top of the surround. When I contacted UG about this, they said there was nothing they were willing to do, and essentially refused to send anyone out to even take a look at the issue and try to correct it) - Tech/Installer Proficiency: Below Avg (template technician was totally lost and the installers made excuses as to why they couldn't or wouldn't do things that I've since learned are simple and rudimentary for a fireplace surround installation. And oh, yeah - they cracked a piece of granite while installing it) - Quality of Installation: Poor (installer cracked the floor slab in front of the hearth on day one. UG had to dispatch yet another technician to fill the crack and re-polish the slab. Of everyone I dealt with, this particular technician seemed to be the only one who really knew what he was doing, and his work was satisfactory) - Quality of Materials/Products: Poor (most of the detail about my issues with the granite are above, but how ridiculous is it that they offer granite that is so flimsy that it cracks upon installation, and cracks again for absolutely no apparent reason at all? What's more, why would UG increase the price of granite that is so fragile that it can't even support itself when affixed to a wall? I have since learned that the reason the price went up was more for UG's convenience than because of the actual 'high quality' of the granite. One of their customer reps disclosed to me that this particular type of granite was a real pain to deal with because it was so fragile. OK, well then why is UG even offering it to customers, and why did they increase the price by nearly 50%?) Bottom line - look elsewhere for your granite Bottom line: Consumers should avoid purchasing materials or paying for services provided by United Granite. Failing to do so would be a frustrating and costly mistake easily avoided by seeking more dependable and reputable alternatives for their granite and tile needs. They're not the only game in town, and as I mentioned above, spending a few more dollars per square foot will help you avoid a lot of hate and discontent in the future.

Professional and personal support as you go from picking out your granite to finish coread more

Home Outlet - buildingsupplies - Updated May 2026

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