Polite and prompt. Company operator was efficient. They had to order a part for the dishwasher…read moreand it arrived when they said it would. Technician put on shoe protectors when he entered the home and left the kitchen as clean as he found it. 5 stars

Tim has repaired our Refrigerator and Vencat has repaired our Microwave…read more Mr Appliance will always be our GoTo for Appliance Repairs. They have earned our Trust.

Exceptional! When we noticed the temperature rising in our fridge, I did a quick search and…read morefortunately discovered this amazing company. Our technician was Andrew. He was friendly, professional, knowledgeable, and thorough. He clearly explained our options and patiently answered all my questions. In a word, he was awesome! if you find yourself in need of a trustworthy appliance repair company that brings a wealth of experience at a very reasonable price look no further. I recommend Ifix Appliances without hesitation. They absolutely do things the right way. A+

Ifix answered our request for service and the tech came out the next day. When they answered back…read morethe starting price was $69.99. The tech fixes the dishwasher which had to be secured back into the cabinet where it was initially installed. Guy fixes it then turns to my wife and I and says" my boss needs me to charge $186 for the service!" My wife says "what about its $69.99" guy then says "ok it $69.99" This is shady BS. Is this guy working on profit for himself, do they not have a structured pricing program. This was and easy job. Steer clear of this company.

Staff provided good service in challenging times. Ordered a freezer in April 2020. Staff was very…read morecandid about expectations and timelines, which I appreciated. They kept me updated over the months as we waited for freezers to be delivered, and they offered to refund my deposit. When a smaller unit was available in October, staff offered it to me and I took it. I thought they were flexible and friendly in a tough period.

Bought Viking range, Viking microwave, Viking dishwasher from Distinctive Kitchen. Microwave and…read moredishwasher are under warranty, and not working. We have tried to get service for 11 days- and cannot get an appointment or response.

I needed some large pieces of lumber but could not fit it in my vehicle. I was told it was too…read morethick to be cut by the saw they use. The manager ( whose name I cannot recall, I am terrible with names) offered to cut the wood with a handsaw. He cut it in no time and was polite all the while assisting other customers waiting. He was the manager at the Wake Forest store previously and i am so glad he is at the West Raleigh location.

I've came here and found exactly what I was searching for. This location has a large inventory of…read morecurtain rods as well as window coverings for any home to refresh any room. The value was a bit higher than Amazon but worth it to buy and see in person. Online can be a hit or miss. The service here was great and store was clean during my visit.

Troy was super helpful Lots of products and various brands…read more Pricing seemed comparable to big box brands They offer 90day payment plans and more Small warehouse with various brands Some stuff seemed a bit damaged with scratches and dings will other items looked flawless

In mid July my wife and I went to discount appliance. I had seen what I wanted on their online…read morelisting. The person in the store was unauthorized to make a sale without consulting the owner. They assured a call back. Days past and I called them and finally got a callback a week later. We agreed on terms and I got an install scheduled for July 20. Installer (owner) arrives gets the old machine out and new one installed to test. Error code comes up that could not be resolved. I inquired about other options but everything was sold. The only diagnosis was an error code indicating to contact whirlpool. A week later we had a service person come to perform a warranty repair. They needed to order a kill switch. It took over 3 weeks to get the part. They come back to install and it is missing a $2 bracket to install the switch. 11 days later we have a working dishwasher. We were without a dishwasher for about 2 months. The savings was not worth washing a lot of dishes by hand for 2 months. Also if we bought at a big box store they would have replaced the unit much sooner. I did also inquire about an additional discount for my trouble, but only received snide remarks from Christina. Needless to say buyer beware. If you want an unprofessional amateur experience then discount appliance is the store for you.

We are very pleased with the purchase of our W/D set! We Thank Fernando for taking the time to show…read morearound what he had. So glad that he is very Trsnsparent in explaining how each item works. We will spread the word around! Thanks again Fernando! From Mike & Lula Wiggins

About 3 weeks ago. Panicking for a way to wash, I called Fernando, based on his reviews. As others…read morehave said, he is very nice, punctual, and accessible. He had almost sold out due to quarantine, had 2 washers to choose from. So I asked him to access which was better mechanically. 3 weeks later, so far, so good. Plus he delivered and installed for just a drop more. And was very thoughtful about not scraping the cheap vinyl I had just put in. Good guy. So this is a month later, using the old machine a lot, and it just started leaked from the bottom. Fernando came right over. Put a new pump and I'm good to go. Needs an extra

I have used Reliable Appliance Repair on a couple of occasions. Steve Albano is a super nice guy…read moreand a pleasure to speak with. He did a re-build on my very old Maytag dryer and performed the work correctly the first time. On another occasion, my dishwasher went kaput and he gave me a tip on an Amana unit the was on sale at Lowe's. I went and picked it up and he made all the connections quickly and affordable. I will continue to use Reliable Appliance in the future.

Wow! I'm blown away by Steve and his approach to customer service. He is always my first point of…read morecontact with any appliance issue or repair. Today we have a leak in our dishwasher and I sent him a text message. Within minutes he called me and he was helping me troubleshoot the problem. Turns out I probably need a New machine instead of a repair. That is based on the age of the machine and leak issue. Steve spent nearly 20 Minutes on the phone with me helping me troubleshoot and diagnose the issue. I have not experienced many appliance repair folks who will spend that amount of time helping someone- knowing that they might not even need his services. He goes above and beyond the call of duty and lives by a motto of customers come first. Steve, thanks for all you do to help customers!!

The Home Depot has brought a ray of warmth and assistance lately. Imagine someone saying that about…read morea hardware store?!? I'm serious though. Twice recently I've been to The Home Depot to purchase lock sets. The trips were for two different purposes and on each occasion, Scott did a superb job helping me. I was so pleased when I walked away today that I could have hugged him. Here's how awesome he was today: I needed to look at upgrading my deadbolt and some other exterior locks. Apparently, the deadbolt didn't need to be upgraded. He taught me all about the inner workings of my smart-lock deadbolt and even threw me some extra spare keys they're overstocked with and the department doesn't need. Our conversation was informative, helpful, and personable. He also taught me about general smart lock doors and demonstrated how I could use and re-key each of them. Seriously, above and beyond. This location also hosts free workshops. Examples: Menu Board, Easy Bath Updates, and making other home decor. Did you read that? They are FREE. So for someone like me who likes to do it myself, but doesn't always know how, I can learn for free and not ruin all my walls through trial and error. Finally, I recently got in-home estimates for upgrading my windows. I was going to go with Lowe's -- they're actually cheaper, but the Home Depot service was better all around. I've had the estimates and inspections and will not be doing the installation immediately, but now that I'm so impressed by how Home Depot's staff literally explained the whole project management process and has a great digital system for communicating to the customer, HD is where I'll go when I'm ready. Thanks for helping me #Adult and feel good about it.

I went to the store this morning to purchase 60 paver stones for a retaining wall, along with some…read morebags of paver base...quite a heavy load. When I started loading it into my vehicle at the curbside (just outside the garden area), the store manager Dave came up to me and graciously offered to help me. In the past, I've had similar help from other associates, especially when assisting with heavy or bulky items.

I was shopping for a sectional and had looked at a few other furniture stores in the area before…read moretaking a peek at Raleigh Discount Furniture. This is a no frills place, but don't let that deter you! I was surprised by the selection they had and they were definitely competitively priced. Upon seeing a sectional I liked, Ronnie was super helpful in answering any questions I had. He had me pull up a virtual view of my apartment so he could see the layout and if my selections would fit. He even suggested a left-side chaise which would fit better in my apartment. Once I decided on a couch, I feared I would have to wait weeks for delivery, but Ronnie said they would have it to me by Saturday (I bought it on a Thursday). The delivery guys were early and they called before they arrived, set up the couch in about 5 minutes and took all the trash with them. I would 100% recommend RDF to anyone looking for some quality pieces for their home.

Erin provided excellent customer service and patience to help me find the right couch for my new…read moreapartment and the pricing was excellent for what you receive. Erin also helped me setup delivery of the furniture, and the delivery team was very pleasant to work with, while demonstrating clear profesionnalism with no damage to the furniture. I would highly recommend this place if you're looking for affordable but higher quality furniture, speaking as a recent college graduate with a limited budget. I would definitely shop here again.

I am simply overjoyed and nearly in tears. I have the most beautiful counters and the best…read moreexperience with this company. I hired K Alexander Kitchen and Bath Designers to renovate my kitchen. I had formica Laminates but wanted to update my counters to Quartz. I'd interviewed other companies but thought with a design firm, it would be less stress, a one-stop shop, and they would do the heavy work for me. I've not had the best success with renovations. Being a single female, it is common knowledge that we are usually victims of predators, and for those experiences, I don't go half-cocked but try to be as informed as possible. Even doing due diligence, I still found myself in a 4 month nightmare. They subcontracted with Natural Gallery Stone Kitchen and Bath, and it was an absolute nightmare. I expressed strongly to them that I was having Ankle replacement surgery September 3 and wanted to have it done prior. We discussed this in the latter part of April and began in May. I have been without a working kitchen since then. It wasn't money because I paid upfront and in full. Natural Gallery took their sweet time. The fabrication was terrible, the hole for the faucet wasn't centered and the stone's sheen was inconsistent. It was a high gloss stone but the fabrication caused matte, rough and inconsistent textures. Not to belabor the problem but I was so stressed that I became ill. I thought that I would still be without counters, a sink or a finished product that it flared my Lupus. I was washing my dishes in the bathroom. I literally prayed and was directed to The Countertop Factory. I'd just left a company on Glenwood Ave that I was unavailable, detached, and wouldn't return calls. I sat in a gas station parking lot crying. I Googled Countertop installers, and right down the street is The Countertop Factory! I spoke to a lovely person named Haven. Haven was empathetic and kind. I met with her the very day. I was shown stone and different edges. I also met Nick and Erick. We came up with a game plan. Within 2 weeks of my initial meeting, I have a beautiful kitchen that I'd still be waiting for with the other company. Chris and Michael came today and meticulously installed the cabinets. Every effort to detail was met. Wes is a supervisor. He is direct but considerate. I was so nervous about the job but he promised to take care of me and he did just that. It I'd hard to find companies that care. Workmanship, craftsmanship, and pride are a thing of the past in most cases, but I was blessed to have found a company that puts their customers first, and their reputation for excellence is well earned. The cost is worth every penny because you get what you pay for. If it seems like I am gushing, it is because I am. I highly recommend them! I appreciate everything that this company and the staff has done for me.

I own a Pulte Home. If anyone knows anything about Pulte, I would rather go homeless than buy…read moreanother home from them. My kitchen sink fell after only being in this new house less than 3 years. Pulte would not cover any repairs and told me to contact the Countertop Factory who installed my countertop and sink. Of course, I was leery of using them to fix the problem. I have owned 3 newly built houses in my lifetime and have never seen a sink fall. I hired a different company to reinstall the sink. I contacted Eric at Countertop and sent him pictures and told him I was having a different company reinstall the sink. Eric contacted the owner and Countertop agreed to pay all my expenses in reinstalling the sink and reconnecting the plumbing. All I can say is the company did the right thing for me. Give them a chance.