Han and Nick installed an office to the upstairs of our. Both men were extremely polite, and…read moreconsiderate of our surroundings. Their installation was flawless and we are thrilled with the new space. I highly recommend them and the work they do for California Closets in Raleigh, NC. Kudos to Christina, our designer. I will definitely be using them again for additional projects.

Outstanding service. The installer was neat and fast. Love my new closet and "drop zone"…read more Waiting to be able to afford more. I highly recommend.

This company is AMAZING! From the first call for the estimate, to the template and the…read more Install....Nothing but professionalism and seamless service! I love my kitchen and can wait to have the holidays here again! Thank you, AMANDA and GRAY for the help

Bottom line: Poor Service, Poor Job,…read more I'm a big supporter of locally-owned, small businesses, however this company was a huge disappointment. I made a morning appointment so that the countertops could be measured before going to work. That morning no one showed up as scheduled. When I called Becky, at the office, she said that she couldn't find my phone number to inform me that they could not measure my countertops as scheduled, because one of their workers called in sick. That should have been my first clue... But again- I wanted to support local, small business, so I rescheduled... In June 2013, they tore out the existing countertop and in doing so a portion of the side panel on one of the lower cabinets was damaged. I sent a picture to the owners and they informed me to contact Kitchens and More and that Kitchens and More would replace the side panel. That's it no more follow-up, nothing- Kitchens and More had to order a side panel and because they were busy with other jobs could not schedule to fix my cabinet until 7:30am, 1/21/2014. No one showed up at 7:30 -- when I called Kitchens and More, they said they had tried calling me to confirm the appointment, using the phone number provided by Upon the Rock and no one answered. Of course, Upon the Rock gave them the wrong number! Seems strange since I gave Upon the Rock my phone number and email in order to get the estimate for the services... I would never recommend this company.

We good a small remodeling project done few years back. The team (sales and design) is highly…read moredemeaning. The design lady who is supposed to be a designer did not sound very good for her job with the limited choices they had. On top, she would not even say hello when we meet with her couple times. We eventually backed out of one of our major projects because of the behavior and capability and only proceeded with the earlier stated smaller project. The warranty is the only thing we can say is fine.

With few exceptions employees either had no idea what they were doing or openly hated their job…read more No quality control, they required constant management and couldn't even get materials correct. The design was very good it's just that the execution was full of mistakes and no one seemed responsible for the overall outcome. There seems to be a ridiculous belief by management that a few black and white printouts of a design can manage construction workers. A lot of the problems could have been fixed if caught early but are now just not feasible.

I have now done two kitchens with Carolina Cabinet Specialists and I highly recommend them!…read more They're detail oriented, and ALWAYS respond to questions quickly and with the wisdom of their combined experience. Dina can help you sort through all your design and functionality goals and Patrick has a mind for precision and efficiency. They're honest and open and guide you through all the details and decisions to get you to an end result that fits your vision. I have had such a good time with these remodels! Their team is kind and caring. It was truly a pleasure. Both my vacation home and my residence now have gorgeous kitchens and my only regret is waiting as long as i did to get this done!

Stay away from this company when ordering cabinets. Tried to get them out at my house to fix a…read morecabinet door after a little after 1 year and they just kept giving me BS. They would not come out to look at the cabinet and there apparently is NO warranty on the cabinets, so you are better off going with a more reputable company. Someone that stands by their product. Instead of trying to resolve the problem and make suggestions like any other company would do they just said that the cabinets that they sold were cheap. This was not what was said when I purchased the cabinets. Had a very bad experience and they came across as they DO NOT CARE. The conversation started out by they would send someone out then it led to not sending someone out that there would be an extra charge and I asked how much and they said they would have to look at it. Then the conversation led to they sell cheap cabinets and apparently there is no warranty. They do not know their product line like most companies would. I am going to report this to the BBB as I am tired of companies promising everything when you buy and later when you have an issue NOT ACTING OR NOT CARING.

Caputo Design & Tile helped us with a complete kitchen and 2 bathroom remodel. Gina was great - she…read morelistened to our thoughts and then made suggestions. Christian is wonderful as well. They both worked so hard through the whole process. Soon, we will start a 3rd bathroom! There is no one else I would recommend!

We were sent to make selections for a bathroom renovation. Being newbies to renovation, we needed…read moreguidance.Marty at Guilford Plumbing gave use wonderful feedback and was very helpful with our selections. When the line we picked was to be discontinued, he found us a series that would complement and fulfill our fixture needs. We loved the showroom and their selections.

East Coast Granite and marble did an amazing job replacing my countertops, backsplash and half bath…read morevanity. From the very beginning of the process all the way through to the end, it was seamless. They went above and beyond communicating and provided everything I need from the tile to the countertops as well as the plumber. They easily and confidently answered all of my millions of questions and helped me pick out a beautiful combination of tile and countertop. I highly recommend East Coast Granite and Marble.

I would not recommend East Coast Granite & Marble. While their granite selection is good, the…read moreoverall experience was frustrating and disappointing. Sales rep Melissa seemed helpful at first, but failed to follow through on important details. I clearly told her during the site visit that the countertop needed to be flush with the cabinets (as the existing one was) to accommodate a 36" fridge. She assured me it would be done correctly. The installation crew was rude and unprofessional. The countertops were installed unevenly, with a gap that widened toward the wall and a front edge that wasn't flush with the cabinets as promised -- making it impossible to fit the new refrigerator. When I raised the issue, I was told they can shave it down for another $300. I escalated the concern to her manager, Devon, and offered what I thought was a fair resolution (splitting the cost), but Devon refused. She said their installs are based on "existing furniture," despite our clear instructions. She even said it costs them "$250 just to call their guys." I had already selected granite for a second project but walked away after this experience. Poor communication, no accountability, and a "take it or leave it" attitude. Save yourself the headache and go elsewhere. After the terrible experience with East Coast Granite & Marble, I ended up working with CARY GRANITE, at the recommendation of our tile professional, and the difference was night and day. They communicated clearly, followed through on every detail, and treated us with respect -- everything East Coast Granite failed to do. I only wish I had gone with Cary Granite from the start.

Passable Countertops, Laughable Service…read more The finished countertops themselves look good, but everything leading up to the final product was infuriating. ROCKin'teriors couldn't stick to a single promised date, installation was delayed repeatedly with zero proactive communication. We had to reach out over and over just to get basic updates. When they finally did answer the phone or respond to emails, it was nothing but a rotating list of excuses: they're a small business, an employee was injured and needed surgery, and the owner even told us they had a bigger out-of-state job that took priority. Once they had our 50% deposit, customer service became unresponsive and dismissive. There was a complete lack of professionalism, planning, and transparency throughout the entire process. At no point did they show that our job mattered to them. The final product may look fine, but the experience getting there was so poor that there is zero chance we would use them again or recommend them to anyone.

We had 2 small installs in our home by ROCKin'teriors- They did an outstanding job- Deanna…read morerecommended the perfect pieces for our butlers pantry/bar-leathered granite finish and beautiful quartz for our master bath-We could not be happier- Outstanding customer service and quality work! They had to work around our contractors schedule- which is never easy-and pulled it off with no delays. I would definitely use them again for our next home project!