I am simply overjoyed and nearly in tears. I have the most beautiful counters and the best…read moreexperience with this company. I hired K Alexander Kitchen and Bath Designers to renovate my kitchen. I had formica Laminates but wanted to update my counters to Quartz. I'd interviewed other companies but thought with a design firm, it would be less stress, a one-stop shop, and they would do the heavy work for me. I've not had the best success with renovations. Being a single female, it is common knowledge that we are usually victims of predators, and for those experiences, I don't go half-cocked but try to be as informed as possible. Even doing due diligence, I still found myself in a 4 month nightmare. They subcontracted with Natural Gallery Stone Kitchen and Bath, and it was an absolute nightmare. I expressed strongly to them that I was having Ankle replacement surgery September 3 and wanted to have it done prior. We discussed this in the latter part of April and began in May. I have been without a working kitchen since then. It wasn't money because I paid upfront and in full. Natural Gallery took their sweet time. The fabrication was terrible, the hole for the faucet wasn't centered and the stone's sheen was inconsistent. It was a high gloss stone but the fabrication caused matte, rough and inconsistent textures. Not to belabor the problem but I was so stressed that I became ill. I thought that I would still be without counters, a sink or a finished product that it flared my Lupus. I was washing my dishes in the bathroom. I literally prayed and was directed to The Countertop Factory. I'd just left a company on Glenwood Ave that I was unavailable, detached, and wouldn't return calls. I sat in a gas station parking lot crying. I Googled Countertop installers, and right down the street is The Countertop Factory! I spoke to a lovely person named Haven. Haven was empathetic and kind. I met with her the very day. I was shown stone and different edges. I also met Nick and Erick. We came up with a game plan. Within 2 weeks of my initial meeting, I have a beautiful kitchen that I'd still be waiting for with the other company. Chris and Michael came today and meticulously installed the cabinets. Every effort to detail was met. Wes is a supervisor. He is direct but considerate. I was so nervous about the job but he promised to take care of me and he did just that. It I'd hard to find companies that care. Workmanship, craftsmanship, and pride are a thing of the past in most cases, but I was blessed to have found a company that puts their customers first, and their reputation for excellence is well earned. The cost is worth every penny because you get what you pay for. If it seems like I am gushing, it is because I am. I highly recommend them! I appreciate everything that this company and the staff has done for me.

I own a Pulte Home. If anyone knows anything about Pulte, I would rather go homeless than buy…read moreanother home from them. My kitchen sink fell after only being in this new house less than 3 years. Pulte would not cover any repairs and told me to contact the Countertop Factory who installed my countertop and sink. Of course, I was leery of using them to fix the problem. I have owned 3 newly built houses in my lifetime and have never seen a sink fall. I hired a different company to reinstall the sink. I contacted Eric at Countertop and sent him pictures and told him I was having a different company reinstall the sink. Eric contacted the owner and Countertop agreed to pay all my expenses in reinstalling the sink and reconnecting the plumbing. All I can say is the company did the right thing for me. Give them a chance.

I had a very clean and quality kitchen built for this company. Thanks Cabinet and closet depotread more

I purchased plain white shaker cabinets in 2019 from Cabinet and Closet Depot on the recommendation…read moreof my contractor, Reno-Pro. At first, everything seemed fine. But almost immediately afterward, the cabinets started bubbling and peeling--despite the owner claiming they were solid maple. I reached out to the owner repeatedly, and he ignored every single message. Only after dragging my contractor into (Reno-Pro) it did he finally bother to call me back. His excuse? That the damage was my fault because the cabinets are supposedly only meant to be cleaned with a dry cloth. If that's truly the case, why on earth would he recommend them for a kitchen? And why did he originally tell me they were solid wood? After several attempts to get answers--plus leaving a negative review--he reluctantly replaced a few doors. He even showed up with his secretary, who parroted his claims despite never being part of any previous conversation. A year later, the exact same problems are back. The cabinets are bubbling everywhere: top, bottom, sides--you name it. The quality is absolutely unacceptable. If these cabinets can't withstand basic, minimal cleaning, the owner should have been honest from the start. I would have gladly paid more upfront instead of now facing the cost of replacing my entire kitchen. This company is interested only in making a sale, not in providing a product that lasts. Save yourself the headache. Do not support this business. You get what you pay for--and in this case, what you get is complete garbage.

I have been trying to get Geo to come back to my house and repair the scratches on my stove for ONE…read moreYEAR at this point. The staff at Geo is definitely lacking in communication skills. My porcelain countertop cracked where they should have put in a seam and it is under warranty and they still have not come out to replace it. I would not recommend Geo to anyone.

We had a horrible experience with Geos. I would not use them for your kitchen countertops or solid…read moresurface backsplash. We had a contract for a solid surface backsplash and when the installer arrived he was using 2 small pieces behind our stove? The seam was going horizontal and not at all what we agreed on! The owner proceeded to tell me that was common practice and in the mean time his wife was texting me that that was not acceptable and Ross (her husband and owner of the company) has a solid surface backsplash and it does not have a horizontal seam half way up! After many terrible conversations (where the owner spoke extremely nasty to me multiple times - once on speaker for my builder and his team to hear) they came back with a solid surface as we had contracted for. The owner came to measure- he did not use a laser to measure. I later learned from my builder that a laser is used to measure in this field of expertise. Our solid surface backsplash is all over the place- it was cut too short in 3/4 of the kitchen and then at an angle under our hood- the installer used white glue to try and hide this (now we have globe of white glue everywhere!) It is a HUGE mess! We have been left with a mess and would advise you to not use Geo's.

We just had a small vanity counter installed this morning and can't be happier! This is the third…read moreproject we've done with Absolute Stone in the past year and had a good experience overall. What makes this moat recent project so special is how well the veining ended up being spread across the counter. You can see in the attached photo that we have a small half-bath vanity. We risked by selecting Michelangelo quartz because of its dramatic veining, which could look strange on such a small surface. We could potentially end up with a completely white counter and a small splash of that dark veining on one side. But whoever cut this stone for us did an outstanding job at choosing the perfect piece of stone for the veining to be spread well. We're so happy! As I mentioned, this isn't our first project with Absolute. Earlier this year we ordered another quartz vanity counter for the guest bath and a bench top for the master shower. Both of the previous projects went well. It was convenient that Absolute had a good size showroom in Cary, their staff was responsive throughout all projects and we had zero issues with the installation. Selection of stone is sufficient (not too large but enough to find something you like). All in all we are happy with our experience and totally overjoyed with how the most recent vanity turned out.

Leah was very responsive to our initial inquiry about visiting the showroom to select a countertop…read morefor our kitchen remodel. We selected Silestone in Desert Silver. Scheduling the tempting and installation was very easy and flexible. The installation team was incredible and very professional. We are thrilled with the final result. We will definitely be shopping with absolute-stone in the future for an upcoming bathroom remodel.

Guys...... Raleigh Premium Cabinets- These guys are simply, handsdown, THE BEST! They have an array…read moreof different products, all beautifully crafted and I would say very economically priced! I had them come and redo my kitchen years ago and I just called on them again to do our bathrooms. When I spoke with Ted, he remembered me (that never happens) and told me that David would reach out to me to schedule and sure enough, David called quickly afterward. We were able to put something on the books for the very next week and now I have beautiful cabinets! Also, when David came to take measurements, he checked out our kitchen, noticed a slight blemish with one of the seams and told me he would fix that too- without skipping a beat! The best part was the professionalism. Somehow, the night after the install, there was a leak in one of the new cabinets. Not only was David quick to respond, but he told me he would do whatever it takes to make it right. You just don't see this kind of customer service anymore. David and his crew were quick, super nice, fixed the leak, tore out the sheet rock, called a sheetrock repair guy and painter to come out and complete the job free of charge. I could not be more grateful and happy that I found these guys. When we move into our next house, I know that I will be calling these folks again. They have me for life. Thank you so much David for all you have done for us. I am SO happy with the product, and I am even more happy with the service you provided. #RPCFanForLife #RaleighPremiumCabinets #TreatedLikeFamily #GetYourCabinetsHere

Excellent work, quality cabinets and the guys are absolutely professional! From our first meeting…read morewith Ted to our installation with David and Jose, we had a great experience. We chose the J&K Dove White "E" line. Apparently this is the J&K budget line, but you would be hard pressed to find anything budget about them. They look beautiful and have a good solid feel to them. Any little adjustment that had to be done was done and made to look as if it was all there from the beginning. David wanted to take pics when he was done, but I wanted him to wait until the whole kitchen was done because it didn't do the cabinets a justice to not see them in a finished kitchen. Rest assured, we will have him come back when it is all done to take pictures to really show how nice these cabinets are. I would absolutely recommend them for your next cabinet job!

Horrible experience. Basically I was told the wrong sink size for my cabinet. I was also told my…read morestandard size 36 inch cabinet which had water damage on both the floor and wall could be repaired, the doors could be modified, it would be modified and the gaps would be filled in with would pieces. When I mentioned it would be less expensive to replace and my concern about mold. I asked for a refund of my deposit and was told corporate needed to approve it because he had been paid. I called corporate and this is a franchise and the franchise owner needs to issue the refund. I have filed with the better business bureau after receiving this voicemail. "Hey Molly this is Mark with kitchen tuneup hey I just got off the phone with my corporate folks just understand the new a a contractual agreements _ _⁠_⁠_⁠_⁠_⁠_⁠_ with our new um new owners and and I'm not shell the deposit is nonrefundable but you have they give you 90 days you know just in case you go decide you want to do it um you know however that that is up to my discretion how long that is so say yes LOL I'm gonna have to wait till August September whatever on we you know we can put you on the calendar um I think I'm gonna be able to find work next week I got somebody just today that's got a a a a couple... Next week that I may be able to possibly _⁠_⁠_⁠_ I really really you know I want to work with you so but I did have a phone that's why I want to call me I don't see why there's any reason you know you might want to get a new cabinet but you know with everything going on we can still paint your cabinets and do the cabinet in front of the front of the sink just the way it is today and then when you decide to get the new cabinet you know and if you want somebody else to install it fine if you want us to install it fine um and we can get the doors off of that new cabinet that you get and a week and then come out all agreed to come back out and repaint that and a take the doors back and repaint the box so that they all match in so give me a call to discuss and you know I know you're a little stressed out yesterday so um hopefully you know you were able to take a couple breaths after I left I can get on the want to I didn't want to frustrate you anymore so but when you get an opportunity give me a call but obviously a you know if you want to move for like I said let me know I need to know by today because I got a pick the doors up Thursday because I have a guy that comes out to me I have to let him know so please let me know the best number to reach me is on my cell phone The crazy thing about this is in my home he said I already got paid. I can't issue you a refund. I'll go to corporate for you and see what I can do. I called corporate after he left and was told he had to give me the deposit back. I just want my deposit back. I already had to cancel a plumber, an electrician, countertop installation and tile and paint. Please return my deposit and let me finish my project some where else.

I am so late on posting a review but better late than never right! I cannot say enough great things…read moreabout this company, I had scheduled a couple of estimates when we moved into our new home but what made me choose kitchen tune up was the fact that they were affordable and their salesman Tim was on time, very knowledgeable, great to talk with, and you can tell he was very confident in what they do. I love the fact that it's family owned cause I think it's great to support small business around our area. Mark, his son Blake and their family friend ( please forgive me I forgot his name!! :( ) were outstanding, they were always always always on time, very clean, very detail oriented, and were so patient and kind when my kids would ask them all these questions while they worked lol. The kitchen cabinets/ island turned out more amazing then I could have imagined. Thank you guys so much for doing such a wonderful job and making my dream kitchen for this house come to life

Dirty, deceitful, and disrespectful liars. My father, grandmother, and I sat with one of their…read moresales people and he promised that they would also install the new faucet along with installing the countertops and new sink. I clearly remember my Father asking this sales person three separate times during this conversation about the sink if they were actually going to install it and they said yes. This was a big reason we decided to spend money with them. Once the installers arrived they refused to do the promised work because they didn't have plumbing insurance. We called and spoke to three different people at their company to either get the cost of the plumber covered because the salesman lied or to have it done. We were put through to the owner of the company who was extremely rude. Instead of providing great customer service, the rude and arrogant owner instead threatened to put a lien on the house if my father did not pay even though they did not do what was promised. Horrible people and liars from their owner down to their sales team. Avoid at all cost.

Just moved here from Miami, FL and I am starting to think businesses here do not want to make…read moremoney. I had Atlantic come out almost 2 months ago for a quote on a bathroom remodel and still have not received one. First time I called to get an update, Danny said I would receive an estimate by the end of the week. That didn't happen so I reached out again a week later and got no response. Completely unprofessional. Expecting my first born next month and was looking forward to having my bathroom done by then. PS. The employee who came to measure the bathroom for the estimate walked into my house through the garage door when he arrived. Scared me and my husband. Please make sure you knock at the front door when arriving at someone's house.

Ryan and his team at Housing Solutions recently completed a total bathroom remodel in my home and I…read morelove the way it turned out.  The quality of workmanship is some of the best I've ever seen.  The guys checked in with me frequently as work progressed to get my input on the exact placement of things such as the shower niche and grab bars as well as all the fixtures outside the shower. They arrived each day on time, always professional in their work and considerate of my space as I was home during this entire project.  Each work day ended with a clean up of the project area.  Ryan kept me in the loop every step of the way, calling and stopping by to check the progress. I also think Ryan's pricing is very reasonable. I did a partial remodel of a bathroom a few years ago, and that project cost almost as much as this total gut and rebuild. I would definitely hire Ryan again for my next project.

Housing Solutions is highly recommended!!…read more As a first-time homeowner, there were a number of projects I needed to have taken care of for a house I recently purchased. This included master bathroom remodelling, installing hardwood bedroom flooring, updating the kitchen, paint jobs, and some carpentry work. For all the work my house needed, I am VERY pleased with the end results. Given the quality of work done plus the reasonable pricing, I plan on hiring Ryan again for my next big project!