Absolutely abysmal experience. Used vendor as Lowe's countertop installer for a 12+k quartz…read moreinstallation. Vendor took weeks to come out and measure and would only make appts on Mondays- and wouldn't give a range for time until literally the day prior. Then took weeks for the change order to "be available" "because software isn't working to accept it". They never called me for weeks- I had to pester them for the appt. Then there was no appt for weeks- but they were going to do it all the same day on a Monday- so we again had to take the day off work. Then the week before it was to be installed, they texted another appt date randomly for the following Monday. When I called, they said they had split the delivery into two dates and assigned the following Monday "automatically". They would give no reason and basically said it was our problem and if we couldn't also take that day off as well, we could cancel but they would keep the $2500 deposit but return the rest. They also told us that we would have to "notch the island cabinets yourselves". I will never, EVER use them again and I absolutely 0/10 would not recommend them to anyone.

I cannot say ENOUGH about my representative Mary Gamargo ! She is the most pleasant, kind,…read morehelpful, patient, organized, knowledgeable, representative of a company I have ever met. The product is exemplary, the process is fluid, everything goes exactly as they tell you. Thank you for having Mary representing Stone Systems !

They arrived on time and did an outstanding job with the installation. They were very professional,…read moreexplained what they were doing , how to clean and maintain the granite countertop. We are very pleased with the whole experience. I highly recommend them.

We got both our kitchen and bathroom remodeled through Faris. It was a wonderful experience working…read morewith him. The attention to detail and excellent work ethic is what stands out for me. I would not hesitate to recommend The Countertop Guy to anyone that is looking for a good quality and value. Appreciate everything he and his team has done for us.

awesome experience. Tomas and his wife are absolutely the best hands down(or hands on) dealing with…read morecountertops and backsplash. Our expectations were met above and beyond throughout the complete experience. They were on time, respectful of our home and family. It was really cool to pick out our own slab and watch it be fabricated to fit perfectly in our kitchen. they explained to process to us and answered all questions and even helped us with the small details like corner radius and overhang which we had no idea about. To keep it short and sweet. These guys know their trade in and out and I would highly recommend using them for all your countertop and kitchen stone needs. They even made a vanity top with the remainder of the slab and gave us an unbelievable deal on that. Just when I thought it couldn't get any better Tomas found a way to wow us again.

It was a pleasure to work with Tomas with Hands on Granite. He installed a quartz countertop to my…read moreisland as well as my kitchen area. He was very patient with my indecisive ides. He provided quality quartz that was a third of the price as other companies. I highly recommend Hands on Granite.

I hired Honeycutt to redo my guest bathroom floor. I'd it done last year by KJ Natural Floor. The…read moretechnician laid the floor tiles unlevel even though it was on a level concrete slab. He blamed the floor but it was level and it's on a slab which he also claimed. I found Honeycutt and Travis came from the Charlotte location to for an interview and give estimate. I like Travis. He quoted a price that was a little high but I was ready to get the floor done because I was scheduled to have Ankle replacement surgery (September 3) and then go to a nursing facility for 10-12 weeks. He rushed to get me on scheduled. He contracted a crew who is very competent BUT wasn't reliable. Travis said that they did million dollar properties. My home is not a million dollars home but it is mine and I want the same services because my money pays just as a millionaire does. Martin is the supervisor and Hugo, his tile guy is capable of doing great work but you have to stay on both. Martin would come with Hugo to get him started and leave without telling me. Hugo would do the same. I had to call Travis several times to find out where there where and if they were at lunch or done. Travis said that he had multiple jobs going and he pulled them to help me. I appreciate that but my job was not a priority. The first day, Hugo came late, removed the tile, worked for an hour and left. He didn't tell me and left the back door open and the garage. Travis said that he may be at lunch but he could have told me. Travis did speak with both Martin and Hugo. Hugo would tell me each time from then on. I just had to work on his schedule. He was supposed to remove the tile down to the concrete slab and level but he left all of the thin-set and placed the tile that I purchased on top of the old. He made it level but the floor is set high. I have issues with falling so my concerns with falling is great. I purchased two marble transition pieces; one thin and the other wide. Hugo said that he used the new thin but it looks identical to the old. The wide transition piece was out of stock. Travis said that he go get it and let me deal directly with Martin but he'd be available to supervise. He was just going to let them do the the work and give me the price. Travis offered to clean my bath because I wasn't able. I purchased cleaning supplies and mops but he must have been busy with opening the Raleigh location because he did not come back to clean. He is working alone so I get it. He asked where I would be at the nursing home so that he could send flowers. Martin has not contacted me about the transition piece so I am going with another company. He did the quarter round and it was awful. Hugo came and did it and it looked great. He also removed two tiles that didn't go with the other tiles. Travis had him fix it. Obviously, they both have specialties but just getting them to do it was the issue and that is why I gave a 3.

Conor and his team are AMAZING! From start to finish they are on time, professional, and they get…read morethe job done. The quality of their workmanship is outstanding! I would definitely refer them to anyone looking for any type of home renovation! Lastly, if you want premium quality products and fair pricing look no further! Im glad I made the right choice! Honeycutt Group gets a rating from me!

I worked with Jessica on my project, and was nothing but pleased. The pricing I was quoted was…read moresubstantially less than other installers in the area. That allowed me to modify my project slightly. I highly recommend UrbanSource!

I recently used UrbanSource for the first time to have kitchen counter tops installed. The…read morerepresentative Sabrina Smith was excellent. I was new to the process and decisions that I needed to make. Sabrina was knowledgable and showed great patience in answering my questions, to help me understand the process. I must have visited the showroom 2 or 3 times with questions and discussion of the project. I wanted to get this right, and Sabrina was instrumental in helping me. Her knowledge was helpful to me in making the best decisions for my project. The workmen arrived on time, and worked non-stop to complete the project. They did not rush, but took care to ensure the counters were done correctly. They also cleaned up and asked for a broom to sweep up a little after they completed the job. I am very satisfied with the counters I choose, and the installation work to put them in. I plan to use this company again, and highly recommend them.

Carlos responded quickly when I asked for a quote…read more We needed our granite cut for a new sink. There was a problem with the size of our sink fitting. Carlos and Leobardo stayed longer to brainstorm and solve our problem! They are amazing and you should use them

Absolutely fantastic work! Very quick turnaround and their quote was very competitive. Our kitchen…read morelooks wonderful. Will be recommending these guys to all my family and friends.

We renovated our kitchen last winter and I'm still in love with our new quartz countertops. It was…read moresuch a great investment that we enjoy every day. We shopped around and KJ Natural Stone was a competitive price. I think we chose the Calacatta Vienna quartz and it's just beautiful. Norvin was our contact and he was so helpful and friendly from start to finish. Just a note that it's free for them to drill holes for soap dispensers/etc. during installation, but after it is $195 for them to come back out. Overall, I'd recommend KJ Natural Stone and I'd use them again.

I am so pleased with the finish product, absolutely beautiful. The whole process was smooth and…read morewe were able to get our new countertops installed so quickly.

Dirty, deceitful, and disrespectful liars. My father, grandmother, and I sat with one of their…read moresales people and he promised that they would also install the new faucet along with installing the countertops and new sink. I clearly remember my Father asking this sales person three separate times during this conversation about the sink if they were actually going to install it and they said yes. This was a big reason we decided to spend money with them. Once the installers arrived they refused to do the promised work because they didn't have plumbing insurance. We called and spoke to three different people at their company to either get the cost of the plumber covered because the salesman lied or to have it done. We were put through to the owner of the company who was extremely rude. Instead of providing great customer service, the rude and arrogant owner instead threatened to put a lien on the house if my father did not pay even though they did not do what was promised. Horrible people and liars from their owner down to their sales team. Avoid at all cost.

This was a great place for countertops. Well installed and a good value for the attention to detail…read morethey had when cutting my piece. I was very impressed with the craftsmanship and service I received. I even had a follow up phone call to make sure I was happy with my countertop.

I love the service that I got at Mogastone from start to finish. I love that they did the…read morefabrication as well as having a fantastic selection of materials to pick from. The installers that came out were extremely professional and nice. I love that they put down material on the floor as they were walking in and out of the house. the value of the cost of the stone and installation was right in line with our budget. This was our second project using Mogastone.

My wife and I renovated our 30 year old kitchen. With courtesy and skill, Anca at Mogastone helped…read moreus choose slabs to match tone and pattern. Timing for measurement and digital template preparation fit exactly where promised in schedule. Mogastone's installation was quartzite "Taj Mahal" countertops and backsplash, completing our kitchen renovation to perfection. Mogastone matched the flow of the natural stone patterns beautifully, seamlessly at the invisibly mitered edges. Delivery and installation happened at the time, on the day scheduled. Clean up by the Mogastone crew was flawless. We have renovated kitchens in several homes. This experience with Mogastone is the best stone work - nothing else comes close.

They did a awesome job, Price was unbelievable Thousands $$$ cheaper than other estimates. I…read morerecommend TC countertops give them a first you want be disappointed. JEFFREY LUCAS...

From the owner: TC Countertop is a leader in the installation and manufacturing of granite, quartz, and marble. read more