I have had dealings with various Ferguson Home showrooms over the years. The relationship has…read morealways been positive. My most recent interaction with the one serving the Durham-Raleigh market has been equally satisfying. Recent acquisitions included floating luxury vinyl plank flooring and a handicap folding shower chair with legs. Client services was very helpful, especially regarding the latter. Items were shipped promptly and everything arrived damage free. There are other sources for many of the products I have purchased from Ferguson's but none beat their customer service and rarely their quality vs price points. As a retired home/interior designer and life-long remodeler, I highly recommend Ferguson home.

Michelle assisted me in choosing kitchen pulls and knobs for our renovation. She was extremely…read moreknowledgeable of the variety of choices and gave thoughtful advice on style, function and cost. I was particularly impressed by her patience and the pace at which we worked to make the best choices. My stress level literally dropped 50% by the time we finished. I recommend Michelle without qualification. i will be returning to complete another project in the near future.

We ordered all our bathroom fixtures and cabinets from Wilkinson's. Our salesperson, Michael Tuck,…read morewas extremely knowledgeable and professional. When he recommended something to me, I simply took his advice. Usually, I do a ton of research before I buy anything significant, but I didn't do this with him. We ended up having terrible problems installing the controls for the shower. Michael stepped up and provided assistance to get the problem resolved. This included two house visits with another plumber. I don't think very many salespeople would have gone to this trouble to help a customer resolve a problem. Throughout the process, Michael was always responsive and "on our side" to get the shower working. Michael has is now the manager and I'm sure his staff is following his example of how to treat a customer. My bathroom is now done, and I couldn't be happier with everything I got from Wilkinson's. For a variety of unrelated reasons, the renovation was a nightmare and Wilkinson's/Michael was the only part of it that was positive.

Wilkinson is very expensive and when I cancelled a small part of my order I was charged a huge…read more"restocking fee" which is strange since the cancelled items were not in my possession. For all I know the items never made it off the shelf. Do not use this plumbing supplier!!

He is so nice and has great skills I have lots more projects…read moreto give him. His pricing is excellent , on time , listens to my concepts and works them as well as inject s New great ideas I over looked.

DT Renovation did a major upgrade of my spare bathroom and I could not be more pleased with the…read moreresults. I was looking for a combination of simple, modern clean lines combined with a little drama, with a blue and grey theme. From the beginning of the project, both Dmytro and Liu gave valuable input on some of my choices to help bring the vision I had for the bathroom to life. All of the team were incredibly courteous, prompt, and hard-working with major attention to detail and a true sense of pride in their work. A special shout out to Vitaly for doing the meticulous tile work and majority of painting/plumbing. During the project, we hit some small glitches that happen with every renovation, and Dmytro and Liu worked closely with me to navigate smoothly through all aspects of the project to get the desired outcome. I love my new bathroom! On top of everything, at the end of the project, there was an unexpected plumbing problem outside of the bathroom not at all related to the project that Dmytro fixed. That level of dedication to the customer went above and beyond and was reflective of the incredible service and care that this company provides. DT renovation is the real deal, they can expertly handle all aspects of a big project, such as intricate rewiring, plumbing, painting, etc. if you want a project done right with spectacular results, I highly recommend Dmytro and his team!

Bernie and his incredible team just completed some fantastic work for us. They sanded, patched and…read morepainted and installed a modular closet system that is so sturdy and efficient our closets. They also removed old fixtures in my bathroom and installed new ones. Bernie and his team were so thoughtful about wearing masks indoor and taking off their shoes too! Great, honest work and communicated with us every step of the way. We are so pleased and can't wait to call them back for future housework!

Dave and Phyllis Carrboro NC October 27th 2020…read more We contacted Bernie about a very small repair in our subfloor under the toilet in our hallway bath. No other handyman bothered to respond except Bernie as the repair had to be done from under the house via the crawlspace. Bernie came and gave a detailed estimate and also went under the house into the crawlspace and took pictures and measurements. We scheduled the job and Bernie came exactly on time and made the repair with no complaining about the fact that working in a crawlspace is pretty hard to do and makes the job much more difficult. As a result of this we will now begin to schedule more work with Bernie for flooring as well as painting. His honesty and willingness to do our small job will always be remembered by us as no one else seemed to care about doing it or even returning our calls. A small job will now lead to bigger jobs!!!!!! Dave and Phyllis Carrboro

Ian Williams is my brother, so I'm obviously biased, but his handyman work and contracting work is…read moresuperb! He gave my husband and me the gift of the installation of a custom fold-down cutting board where a rickety fold-down ironing board used to be. This, of course, was totally his idea because he's creative like that. The cutting board is beautiful, solid, and functional, adding 30% more surface area to our kitchen. It's far superior to the ironing board that was there previously. He used top notch parts, sourced from specialty cabinet makers, to construct it. Ian was also timely and cleaned up after himself. I would feel confident hiring Ian for bigger projects, as I have seen him helping his former employer (my Dad) build bathrooms, kitchens, basements, and more. Sure, I may be his sister, but I'm his older sister and thus prone to harsh judgement... so you know you can trust my review, and Ian with all of your handyman needs.

Ian completed a bathroom remodel in our 1940s town house. Before Ian came to our aid, the bathroom…read morewas a nightmare--kelly green tile, broken prefab shower, water damage, and crumbling studs. Ian reframed our space and created a luxurious corner shower complete with an inset shelf for shampoo. His tiling job was excellent! He also thought to create a handy door to a water shut off that will be a huge help if we have issues in the future! Despite having a full bath steps from our bedroom, my husband and I both shower in the basement now, enjoying our spa-like retreat from Hilltop Renovations! Ian was a considerate worker while in our home. He took care of our living spaces by laying drop cloths and covering furniture to minimize drywall dust. He was super pleasant and personable--the dog missed him when our job was done. We highly recommend Ian for your next project. Margot and Nathan D.

Great service. Quality work. And the price I was quoted. What more can you ask for? I would…read moredefinitely hire the Elite Design team again... and I will.

Valentina Cordoba offers nothing Elite about her services. I…read moreended up paying $31k out of $41 for a Lowe's builder grade master bathroom and she never gave us faucets, mirrors, lights or vanities!! She only brought me Lowe's Tile even after I said I didn't want it. All the tile was heavily discounted or being discontinued. She charged us $15,250.60 for the shower and she didn't want to tile to the ceiling. The tile butted out from the crown so much so that we had to have the crown removed and replaced in the shower, which she charged us $2156 for 3 pieces of crown molding. I had to buy more tile from Lowe's later on and it was $3.50 a piece. In a meeting, she mentioned how she wouldn't work with someone who had their own tile even though she kept referring to a client and showing me photos who spent $50k on their bath. Lo and behold she let it slip how that client had their own tile. However, she loved to reference that photo. We paid her $2449.50 to supply and install a frameless shower door. The first shower was broken. She accused us of breaking it! It took total 8 weeks when it was supposed to be 4 weeks and we only got a partial bathroom. Eventually we did get a replacement shower but she refused to just refund that money from the contract and let us have it installed with my new contractor. She only offered a new shower which she ordered on Wayfair for $500. We paid her $412.30 for vanity lights. I was able to see these because she had them delivered to my house. They were $30 each from Amazon! They looked so cheap and dinky. We paid her $375 for mirrors. After seeing the lights, I refused the mirror. In good faith, I gave her back the Delta faucets over $475 with explicit warning that we would not pay for them. She gave some ridiculous reason about insurance and those faucets. At every turn her answers were no, can't be done or pay more. At one point, she told me the look I wanted for my niche was an AI generated photo and that it wasn't real! It was such a farce. We went round and round over a basic built in look I decided for the niches. She talked me out of one large niche instead of 2 citing it would look messy with my bottles. At the time, I agreed. I hate them now because I lost precious space and her worker shorted me even more space by leaving excessive tile overhang all around. To achieve this look, a carpenter needed to perform a miter cut. She referred to her guy as a 'master carpenter.' Any master carpenter should be able to perform a miter cut. Either her 'master carpenter' could not do it or she just refused. She never said why or gave the option for us to pay extra for this one. She cost me a 15 year warranty with my heated floor, which initially she only wanted to do a strip from the door to toilet. She charged me $2778.75 for that strip then told me for $400 more, I could have the entire floor. Of course we chose the whole floor. I had a previous quote from another contractor for $2k on that floor. We now have a 10 year warranty because she didn't own the megohmmeter to perform all the necessary tests required by Schluter for the floor. She also almost ruined my lifetime warranty on parts because she didn't use the specific mortar required. Thankfully, I caught it in time for them to purchase the correct mortar. She refused to give me the warranty info during the installation process which would have clarified she didn't have the meter. She waited until the end and beyond with my husband and I begging her for the warranty information. She was completely unorganized and tried to appear more important than we think she was. Her assistant LIVES in INDIA! She's so cheap she employs a woman who has to work nights to answer your emails. Even her subcontractors, electricians, refuse to work with her anymore. The electrician apologized to me one day because he was standing there during a conversation with me, Valentina and her workers, which btw, she sent her workers home then, stating they were frustrated. Her spanish only speaking workers looked confused. It was 10:30am and they'd only been there maybe an hour. The electrician apologized for Valentina on that day and told me I wasn't the only person who had issues dealing with her, that she can be aggressive and bully ppl into doing what she wants instead of the homeowner. The kicker and the reason we fired Valentina was because she measured the vanities incorrectly. She wanted to cut my door trim or better yet, she wanted her 'master carpenter' to cut the back of the vanity, which may have affected the drawers. She wanted to charge us a custom fee on top of that if they were cut, after the $10k we spent for the vanities. I learned just how inexpensive those vanities were during this process. She later charged us $1500 for a restocking fee for those vanities!! She said she would, "write off that remaining balance for us." Yelp cut me off at 5000 words

Extremely helpful!! Plus Good advice!! Showed me various…read moreOption, ALSO did not try to " Steer " me to a specific item!! All in all, a Store to re-visit JohnH ( tjhulligan@ gmail.com

The people in Raleigh were very friendly and very knowledgeable but had to order the parts we…read moreneeded. They had to ship to our house and did so free of charge. We were told it would arrive that Thursday and the package arrived a day before. We were very well pleased.

Chose MU for a med/large quartz countertop/backsplash job on our kitchen reno. Two other local…read morestone installers were rude or didn't get back promptly. People on phone site were friendly and helpful, plenty of stones to choose from in a variety of patterns and colors. There was some confusion over whether an item marked "sold" actually was (spoiler alert: it wasn't) so make sure to ask if you like a particular one even if it's marked (especially given the stone deliveries come infrequently). Brian and the installer crew were punctual, friendly, careful and meticulous (as was the initial measurement and selection of stone sections for the parts of the kitchen for best effect). Clearly these guys knew what they were doing, and it showed. That said we are a detail-oriented house and noticed (over time) some small issues (a small seam that needed some revision as well as a stain left by a silicone drain mat (advice: don't use them if you have white stone)). Suffice to say Brian returned three times, listened, was friendly and made the needed changes. The company really stands behind their work which is both rare and very appreciated. Our sincere thanks to Brian and the team at BU--we are very happy with our countertops and backsplashes and have received many positive comments on both the materials and workmanship. We highly recommend them for your countertop needs.

My project did not go well. The kitchen redo was good, or so I thought, but after a few years wood…read moreon a cabinet started to peal. I called the company and was told the cabinet only had a year warranty. I tried to contact them several times about the issue, and I was ghosted. During the installation, the workers damaged my kitchen flooring. Again, I complained, but they did nothing about it.

My plumber suggested I go to Ferguson supply for a kitchen sink and faucet which turned into a full…read morenightmare. I texted a close friend who just bought each and she highly recommended Wilkinson Supply. Thank God! I stopped in and asked to view the showroom. I immediately saw exactly what I wanted and McKayla was super friendly and helpful. I'm so glad my friend told me to come here! They had what I wanted in stock and the prices were incredibly reasonable. Highly recommend!

Shopping for my bathroom fixtures and tub online was so stressful. And I was scared off Lowe's and…read moreHome Depot by the reviews. When my plumber suggested I go to Wilkinson Supply I jumped at the chance. In this day and age of buying online it can be hard to find in-person places to purchase these kinds of things. Tracy was so nice! She helped me choose, told me what was a top seller, even let me sit in a tub! I would go back to Wilkinson in a heartbeat!