I continue to go to Fitch because I want to support local businesses, but every time I go, I ask…read moremyself why? The staff always act like they are very put out to help you find something. This is particularly true at the back desk, where the two women I have encountered there seemed like I was asking them a huge favor to leave their chair and help me locate something. They are surprisingly unfriendly for a local business in a small town. The cashiers are also unfriendly. They are all milling around the desk, but no one chats with you or shows any interest. I can't tell what the problem is, as it seems like a perfectly nice place to work, but everyone acts like they hate their job.

Some of the most unprofessional people I've ever met in a business. It's like pulling teeth to get…read moresome9je to call you back so I had to go up there 3 diff times and each time they would continue to put you off on another person until supposedly the person you needed wasn't in today. Very rude once I got there like I was interrupting there day bc I needed something. I d rather chop my trees with a ace and make my own lumber than to go back up there. Couldn't give negative stars so I had to give 1.

Mr. Brown's 'not doing well' (per Robert Humphreys) and another long-time Franklin St business…read morecloses..bummer.

If you need a few nails, a cast iron skillet, a key made, paint or your typical hardware goods,…read moreyou'll find it right here, just a few doors down from Chapel Hill Cleaners. You'll also find that the staff here takes pride in personally assisting you, to get exactly what you need. The store is layed out in an organized manner and the staff is friendly and professional.

Monday August 4th at the end of the day (5 PM) Matt pointed me EXACTLY to the item I was looking…read morefor in hardware/fasteners. Then I remembered I also needed some White Lithium Grease in an aerosol spray bottle for lubricating metal to metal contact. There was a selection of at least four different products to choose from, all it appeared US manufactured. SOLD. Thanks again Matt. We'll be back.

They workers know the stock and they can often find something I could not get at Lowes or Home Depotread more

Almost 3 weeks to repair a screen for a porch window. The technician originally promised about a…read moreweek.

We love this hardware store! So much better than shopping in a Lowe's or HD and they are better…read morestocked than Ace and others. Plus Dave, Bonnie and the staff go out of their way to be helpful - excellent customer service!

Buy appliances elsewhere, don't trust availability on website…read more 1. fridge delivered damaged, then wrong model, finally got one we would accept. 2. Ordered dishwasher website said I could have next day. They lied, not one in stock can have it next week. Called store about it, promised a call back. Never came. Dishwasher arrived at the store, but no call to deliver. Followed up and told to call an installer company which then wanted another 4 days to install. LOOK ELSEWHERE!!!!

For years I've had no trouble returning anything to Lowe's. I had to return a clearance item and…read morewas told they don't take clearance items back. This is not true as I have done so previously. The cashier could not show me on the return policy where this was stated. I then asked for a manager who stared at the return policy board endlessly and could not find anything about clearance returns. He refused to take the return telling me he was "policy driven" even though he could not show me the policy in question because there wasn't one. This man should have been CUSTOMER SERVICE DRIVEN. His name was Wade, and he was rude. This store wasted 30 mins of my time. I then went to another store and made my return. After that, I went to Home Depot where I was treated as a valued customer.

This is _the_ Home Depot for gardening supplies. The selection, quality, & condition of plants is…read morealways superior. The new electric tool (Ryobi, etc.) store-in-a-store is impressive.

My wife and I had good experiences at this Home Depot in Durham, located just off I-40 exit 270 and…read more15-501. The store was clean and well organized, it was easy to get in and out of, and the customer service was good. My wife first came here to get a pot and soil for our Monstera plant. We later returned three times in an 11-day span to buy moving supplies. Those items included: Moving Boxes * Heavy Duty Small Box 17x11x11 - 4 at $2.48 each * Heavy Duty Medium Box 21x15x16 - 4 at $3.48 each * Heavy Duty Large Box 27x15x16 - 1 at $4.98 * Standard Medium Moving Box 21x15x16 - 3 at $1.98 each Other * 24x24 100% Recycled Packing Paper - 70 sheets for $10.98 * Scotch Heavy Duty Shipping Packaging Tape with Dispenser - 54 yards for $6.94 Home Depot's moving boxes worked out great for our move. They were easy to assemble, tape, and break down. They were sturdy and held up well after being handled by a moving company for our move from Chapel Hill to Atlanta. I liked that Home Depot's box handles felt more comfortable and ergonomic than other boxes, like Bankers Boxes, I've moved with. Needless to say, I recommend Home Depot boxes for moving. At this Mt Moriah location, we used both self checkout and regular checkout. I like Home Depot's emailed electronic receipts. One of the late weeknights we came here, just before the store closed, there was a bus in the parking lot with a bunch of what looked like high school kids either coming from or about to head out on a road trip.

Great selection in perennial and annual plants. Good pricing on flats, $5.00 less expensive than…read moreother places on flats. I purchased a Caladium, hosta, flat of Vinca , and another one I can't remember. I check out all the Garden Centers around my travels. Southern States has a great selection and affordable pricing.

Friendly and helpful folk's. Local plants and herbs were available at competitive prices. I was…read morepleased to find the plants in the size i wanted. Service from the "warehouse" guy's is always friendly and willing to bring products to my vehicle.