We came in here with a free paint coupon from back when we purchased our new house. Neither my…read morehusband or I know much about this subject. We were greeted by a friendly young woman who asked us the right questions and was able to steer us in the direction that we needed to go in. The store has a wide assortment of other painting supplies that you could need for a do it yourself project. I hope I don't need to paint again for a while, but I'd definitely come back here.

From the owner: Your local Sherwin-Williams Paint Store in Apex, NC, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

I went to Lowe's to get a few items for the house. I needed some plants, soil, and plants pots…read more They had a nice array of garden products to choose from. The prices were good and the staff was very helpful. I also like the fact that everything was easy to find.

I recently purchased a $2,000 Polywood outdoor furniture set from Lowe's, and the overall…read moreexperience has been extremely frustrating from start to finish. At the time of purchase, I was told I would be contacted to schedule installation once the order was delivered. Instead, without any prior notice, a truck arrived and dropped a pallet in my driveway. After waiting without any follow-up, I had to reach out myself to arrange installation. When the installation was scheduled, an individual arrived in a personal vehicle with no identifying information. Upon arrival, he immediately stated he was not making much money on the job and asked for a tip. He partially assembled the furniture but stopped due to a broken couch component. He then left all boxes and furniture pieces scattered in my driveway and instructed me to contact Lowe's for resolution. I spent several days attempting to get assistance through customer service. Each time, I was told the issue was being worked on, only to follow up and find there was no record of the work order. This cycle repeated multiple times until I finally went into the store in person. Sandy at the store was helpful and able to coordinate a replacement couch through Polywood, which I appreciate. However, the delivery experience again fell short--the driver refused to bring the replacement box up the driveway and left it in my front yard. I am now still trying to: Have the original pallet removed from my property, and Get the furniture properly assembled. Unfortunately, every time I call the Holly Springs store, I am placed on hold until the call disconnects. I have been a loyal Lowe's customer for years, in part because of its North Carolina roots, but this experience has been so difficult that it has seriously impacted my willingness to continue shopping with Lowe's.

The locations that I have been have not disappointed me. I stopped by to get a patch kit and I was…read moreconfused as to what kind of brush to buy. The lady at front desk suggested an affordable one. Will stop by here for my future paint needs.

Terrible customer service!!! We waited for forever and no one even looked or said anything else o…read moreus!! So rude and annoying

My fiancé went to the Kildaire Farm Rd store today in hopes of matching a can of old paint we have…read morefrom several years ago. It had a series of numbers on a sticker on the side, which I thought might be helpful in getting the color figured out. The guy didn't even try to help. I've usually been successful in getting help. He went to Lowe's and the lady there opened the can and was able to paint match it. Would have been great if Sherwin Williams, a PAINT STORE would have at least tried to be helpful.

This company is always great to work with!! I always get exactly what I need and if it's not in…read morestock, they're quick to find it at another location, call it in, and I'll have it fast when I arrive. Today, I went in to get some paint when I noticed Erin was working with 2 very angry customers. Every time the customer would walk by me, she would whisper "think twice" to warn me about the "bad service" which was equally creepy and funny. Erin was following protocol and was extremely professional and calm throughout it all. Very well done, Erin!!!

Exceptional Color Expertise and Service…read more We had a great experience at Prism Paint + Design in Cary. Clint was friendly, professional, and clearly knows his stuff. We brought in our curtains and explained the room and lighting, and he immediately understood what we were trying to achieve. What really stood out was how quickly he looked at the fabric and confidently pulled the right Benjamin Moore colors. You could tell he has real experience and understands undertones and how lighting changes a color once it's on the wall. He also explained how the same dark paint can look different on two walls depending on the light, which helped us feel much more confident in our choice. We never felt rushed, and he took the time to answer our questions. It was a genuinely positive experience, and we'll definitely back!

Terrible customer service. Used to be good but the current store manager (5/2023) has the…read moreinterpersonal skills of a turnip. There are other local places to buy Ben Moore paint. Don't go to Prism.

I went into the store to get solid stain. I was sold semi-transparent. I went back less than a…read moreweek later and was told I could not exchange the semi transparent for solid. I told them I wanted solid and was given the wrong product. James Montoya stated people tell us that all the time because they buy the wrong color and try to exchange. So after my integrity was questioned I departed very disgusted with the service provided by James. The original employees that gave me the wrong info were Nicole and the Assistant manager. I would not recommend this particular store or these particular employees to provide any guidance. I was disgusted with this young person. The store on 55 has much better customer service.

I'm so happy to have two Sherwin-Williams locations in the area. We have ordered paint samples and…read morea gallon of paint from here. During COVID-19 they are only doing curbside to help keep everyone safe. Our order was prepared quickly and the sales associate was very helpful when we called it in. On another note, I'm excited to see that they are finally doing online orders!

Arrived on time Were professional and started working…read moreimmediately. No time wasted Excellent installation; we are so pleased No mess and left the place in its original condition; Left is so neat and tidy No damages anywhere whatsoever Finished the job well within time - in just one day (we were told it could take up to 2 days) Quality of work is outstanding; Well worth the money! The entire team coordinated the work so well - starting from doing an assessment to dropping off the material to completing the job - it was so seamless. They are so proficient and provided excellent service. A pleasure dealing with them. They are top notch! So proud they are local . Thank you for a job well done and making our family room and 2 master closets look great!!

I know this is a family run business which is why I hate to write a bad review. The owners were…read morevery friendly and knowledgeable. The person who came out babbled for half an hour before he got to measuring. We want to have almost our whole house redone, about 2400 sq ft., so a large project. He didn't have a sample we specifically requested be brought to the appointment. That was the first strike. After I received the quote, I emailed twice asking for additional quotes as we chose a different carpet. No response for 3 days. That is not acceptable. They lost our business. How could we trust the rest of the process after the bad start? We did decide on Mohawk products for both carpet and laminate flooring so they had the opportunity to install flooring for most of our house. We went with another family owned business.