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    Sherwin-Williams Paint Store

    5.0 (1 review)
    Closed 6:00 am - 6:00 pm
    Updated 1 month ago

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    Lowe's Home Improvement - Brand new lights in box -- can't be returned, why ?

    Lowe's Home Improvement

    2.4(64 reviews)
    1.0 mi
    $$

    I went to Lowe's to get a few items for the house. I needed some plants, soil, and plants pots…read more They had a nice array of garden products to choose from. The prices were good and the staff was very helpful. I also like the fact that everything was easy to find.

    I recently purchased a $2,000 Polywood outdoor furniture set from Lowe's, and the overall…read moreexperience has been extremely frustrating from start to finish. At the time of purchase, I was told I would be contacted to schedule installation once the order was delivered. Instead, without any prior notice, a truck arrived and dropped a pallet in my driveway. After waiting without any follow-up, I had to reach out myself to arrange installation. When the installation was scheduled, an individual arrived in a personal vehicle with no identifying information. Upon arrival, he immediately stated he was not making much money on the job and asked for a tip. He partially assembled the furniture but stopped due to a broken couch component. He then left all boxes and furniture pieces scattered in my driveway and instructed me to contact Lowe's for resolution. I spent several days attempting to get assistance through customer service. Each time, I was told the issue was being worked on, only to follow up and find there was no record of the work order. This cycle repeated multiple times until I finally went into the store in person. Sandy at the store was helpful and able to coordinate a replacement couch through Polywood, which I appreciate. However, the delivery experience again fell short--the driver refused to bring the replacement box up the driveway and left it in my front yard. I am now still trying to: Have the original pallet removed from my property, and Get the furniture properly assembled. Unfortunately, every time I call the Holly Springs store, I am placed on hold until the call disconnects. I have been a loyal Lowe's customer for years, in part because of its North Carolina roots, but this experience has been so difficult that it has seriously impacted my willingness to continue shopping with Lowe's.

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    Lowe's Home Improvement - Close up of the worst side.

    Close up of the worst side.

    Lowe's Home Improvement
    Lowe's Home Improvement - It's crumbling across the entire bottom.

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    It's crumbling across the entire bottom.

    The Home Depot

    The Home Depot

    2.5(48 reviews)
    0.8 mi
    $$

    We went to Home Depot for a child's "workshop." It was very very busy and there was a line to get a…read morespot at a table. We were given a wooden kit - this one was a BBQ as it was the first Saturday in June. They also gave us a blank gift card ... hint hint. The card fits well inside the BBQ - a good gift idea. I gave this 5 stars because it is such a nice idea. I love the idea of involving my 6 yr old grandchild in something healthy and useful in life. I figured someone would show us what to do. No ... we went to a table and everyone has to read the long directions and make it themselves. I asked for help and the man couldn't answer. We were down a screw and there weren't others. I wish they would have posted step by step directions with a picture or sample of each step. We used a screw at one point, instead of a nail. It didn't matter in the whole scheme of things but we didn't know that and thought we might have ruined the whole thing. .. a little stressful as we wanted to have a good experience with our grandchild. After we put the wooden BBQ together we got to paint it. There weren't a lot of colors but it was only a BBQ. There were decals to put on it when it dried. So thank you Home Depot for doing this. It is wonderfully kind and it could be even better. I suppose we'll get better and better if we keep doing it. We'll try again.

    Buyer beware !!!!…read more Purchased a exterior door and they completely mislead you on what they will do. First, they don't hold themself accountable for issues .. then they don't even hold to their words. I wish i paid a little more and went with Lowe's then deal with Home Depot APEX. They installed door that was damaged, did not take any accountability .. i had to do al the work with manufacture to get the door replaced. The 2nd door was also damaged. They promised to come in and address what they committed prior to me purchasing to what was actually done .. that never happens. I will never buy anything from Home Depot apex anymore ... can't trust them, from their store manager to their customer support reps.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Sherwin-Williams Paint Store - paintstores - Updated May 2026

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