Unfortunately, there was miscommunication for one reason or another. While I'm sure this store…read moresupports local contractors and larger home projects, I felt unsupported as an individual customer trying to thoughtfully personalize a smaller, cookie-cutter space. The experience left me feeling like an outsider rather than someone creating a home. I've decided to move on.

From the owner: Your local Sherwin-Williams Paint Store in Carrboro, NC, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. This store has a Spanish-speaking representative.

I went to Reckless on a mission. I'd tested many colors on the walls of my office, found the…read moreperfect shade of gray and was subsequently disappointed by the paint quality. The sample was thin, clumpy and just of poor quality. Being an inexperienced painter in the digital age, I turned to online reviews for recommendations for high quality paint. Enter Reckless Paint, one of the only Benjamin Moore paint suppliers in the Durham/Chapel Hill area. If you're looking for an old-school, friendly paint shop, this is the place to go. The staff was knowledgeable, friendly and helpful. The owner helped me decide which type of paint I needed, matched the color perfectly to the sample I'd loved and made sure that I purchased the right amount of paint. They did mistakenly make an eggshell instead of a matte finish. I wasn't picky and could have been easily convinced that eggshell was a better option. They didn't push a 'well, eggshell is superior' sale on me. Instead, they profusely apologized and gave me a 50% discount! That's customer service. I hadn't expected anything like that (and to be honest, was completely fine with the eggshell after they showed me the eggshell paint on their walls and gave me instructions on how I should use the paint). They carried multiple types of paint (I bought and loved the low VOC Devine paint...no priming and I only needed 1 coat to cover brown walls). I also saw paint supplies- rollers, brushes, drop cloths, etc and stains for wood. When the urge to change the colors of my walls strikes again, I'll definitely return to Reckless. I'd highly recommend to anyone looking for quality paint and service.

We have bought a foreclosed home and it needed a lot of TLC. The owner Bryan went above and beyond…read morehelping amateurs find success in painting and staining some pretty beat up wood floors. We are well on our way to restoring this home with our own hands and with help of Reckless Paints. Thanks Bryan!

Monday August 4th at the end of the day (5 PM) Matt pointed me EXACTLY to the item I was looking…read morefor in hardware/fasteners. Then I remembered I also needed some White Lithium Grease in an aerosol spray bottle for lubricating metal to metal contact. There was a selection of at least four different products to choose from, all it appeared US manufactured. SOLD. Thanks again Matt. We'll be back.

They workers know the stock and they can often find something I could not get at Lowes or Home Depotread more

I was very impressed with my first visit to this relatively new location for Spectrum Paint. The…read morestore is like new, well organized and tidy. Manager Carol and Assistant Mgr Theresa were extremely helpful and friendly. There seems to be a good supply of quality products and supplies on hand to cover most of your painting requirements I'm a big fan of Benjamin Moore paints which I've used for about 30 years. I'm particularly impressed with the durable "Advance" paint for bookshelves, mantles, furniture, doors, trim etc. It's like an oil based paint with water cleanup and has high blocking resistance so things don't stick to it after the paint has dried. I'll be back for sure.

When we needed paint immediately, store manager came to drop off the store when there was a closer…read morestore to my job site. He was very friendly and had no problems in helping which was farther than the NC 55 store in Durham, NC.

I was impressed how helpful the staff was in suggesting which of their paints would be best for the…read morejobs I needed to do, exterior and interior. Since the pandemic, selection has changed, but their knowledge of their products made for an easy job and great result. Judi Yusko

I moved from Gaston, NC back to Durham in mid-December of 2025. I frequently dealt with the…read moreSherwin-Williams store in Roanoke Rapids and had a great working relationship with the staff. Once back in Durham, I stopped into the Hillsborough location in search of a different paint scheme for my new home. I spent nearly an hour mulling over paint chips and brochures. NOT ONCE was I acknowledged by any staff member, or offered assistance. I finally left with a handful of possible options. When it came time to order the paint, I left that to Four Seasons, the painters I hired. I have no intention of returning to the SW store on Hillsborough again. There is no excuse for the lack of interest they showed in me that day. There are other SW locations in the area to patronize. AVOID THIS ONE!

Tip: Do NOT use the online ordering system. The online system does not connect well into the…read morein-store point of sale system and just serves to frustrate customers and staff. It's best to call in your order or to place your order at the store. Regardless, staff are helpful and will figure things out.

We came in here with a free paint coupon from back when we purchased our new house. Neither my…read morehusband or I know much about this subject. We were greeted by a friendly young woman who asked us the right questions and was able to steer us in the direction that we needed to go in. The store has a wide assortment of other painting supplies that you could need for a do it yourself project. I hope I don't need to paint again for a while, but I'd definitely come back here.

From the owner: Your local Sherwin-Williams Paint Store in Apex, NC, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.