The guys at this store are so helpful when it comes to buying paint and giving painting tips…read more Excellent customer service!

I always use SW for my painting needs, even though there are TWO paint stores closer to my home…read more The people who work here are knowledgeable, friendly, helpful, and honest. Their products are consistently good. We went in today to get advice on refinishing our kitchen cabinets in the easiest way possible. When I told her we didn't want to prime, she suggested a paint that would most likely work well over slightly sanded cabinets. She also told us the price before mixing it to prevent sticker shock, and found a coupon we could use. She mentioned a product to clean the cabinets first, but I ignored it (again, being lazy on this very time consuming project). She brought the product to me and in a very "you really need to do this" voice without being at all pushy recommended it again. And you know what? She was absolutely right! I couldn't believe how much dirt and grease came off my cabinets even though we wipe them down all the time! I often find the paint sample area to be a bit messy with people's trash, and paint samples scattered about, but I can easily overlook this due to the high level of customer service.

Unfortunately, there was miscommunication for one reason or another. While I'm sure this store…read moresupports local contractors and larger home projects, I felt unsupported as an individual customer trying to thoughtfully personalize a smaller, cookie-cutter space. The experience left me feeling like an outsider rather than someone creating a home. I've decided to move on.

From the owner: Your local Sherwin-Williams Paint Store in Carrboro, NC, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

I went to Reckless on a mission. I'd tested many colors on the walls of my office, found the…read moreperfect shade of gray and was subsequently disappointed by the paint quality. The sample was thin, clumpy and just of poor quality. Being an inexperienced painter in the digital age, I turned to online reviews for recommendations for high quality paint. Enter Reckless Paint, one of the only Benjamin Moore paint suppliers in the Durham/Chapel Hill area. If you're looking for an old-school, friendly paint shop, this is the place to go. The staff was knowledgeable, friendly and helpful. The owner helped me decide which type of paint I needed, matched the color perfectly to the sample I'd loved and made sure that I purchased the right amount of paint. They did mistakenly make an eggshell instead of a matte finish. I wasn't picky and could have been easily convinced that eggshell was a better option. They didn't push a 'well, eggshell is superior' sale on me. Instead, they profusely apologized and gave me a 50% discount! That's customer service. I hadn't expected anything like that (and to be honest, was completely fine with the eggshell after they showed me the eggshell paint on their walls and gave me instructions on how I should use the paint). They carried multiple types of paint (I bought and loved the low VOC Devine paint...no priming and I only needed 1 coat to cover brown walls). I also saw paint supplies- rollers, brushes, drop cloths, etc and stains for wood. When the urge to change the colors of my walls strikes again, I'll definitely return to Reckless. I'd highly recommend to anyone looking for quality paint and service.

We have bought a foreclosed home and it needed a lot of TLC. The owner Bryan went above and beyond…read morehelping amateurs find success in painting and staining some pretty beat up wood floors. We are well on our way to restoring this home with our own hands and with help of Reckless Paints. Thanks Bryan!

A true gem of the days of yore. Great product selection and…read moreby far the smartest staff I've ever encountered.

I had a wonderful experience working with this Sherwin-Williams store. The manager, Todd House, was…read moreincredibly helpful. I'm painting the exterior of my house now and wouldn't go anywhere else!

Not helpful at all, didn't sell us what we needed to paint cabinets without sanding them and when…read moremy husband went back with questions the man was condescending. I will go to Burlington, my family and I won't be giving that rude man any more business.

I was very impressed with my first visit to this relatively new location for Spectrum Paint. The…read morestore is like new, well organized and tidy. Manager Carol and Assistant Mgr Theresa were extremely helpful and friendly. There seems to be a good supply of quality products and supplies on hand to cover most of your painting requirements I'm a big fan of Benjamin Moore paints which I've used for about 30 years. I'm particularly impressed with the durable "Advance" paint for bookshelves, mantles, furniture, doors, trim etc. It's like an oil based paint with water cleanup and has high blocking resistance so things don't stick to it after the paint has dried. I'll be back for sure.

I moved from Gaston, NC back to Durham in mid-December of 2025. I frequently dealt with the…read moreSherwin-Williams store in Roanoke Rapids and had a great working relationship with the staff. Once back in Durham, I stopped into the Hillsborough location in search of a different paint scheme for my new home. I spent nearly an hour mulling over paint chips and brochures. NOT ONCE was I acknowledged by any staff member, or offered assistance. I finally left with a handful of possible options. When it came time to order the paint, I left that to Four Seasons, the painters I hired. I have no intention of returning to the SW store on Hillsborough again. There is no excuse for the lack of interest they showed in me that day. There are other SW locations in the area to patronize. AVOID THIS ONE!

Tip: Do NOT use the online ordering system. The online system does not connect well into the…read morein-store point of sale system and just serves to frustrate customers and staff. It's best to call in your order or to place your order at the store. Regardless, staff are helpful and will figure things out.

Great paint and the guys are very helpful! Service in store is normally really quick!read more

From the owner: Benjamin Moore Paint is an authorized Benjamin Moore Retailer specializing in interior and exterior…read morepaint and stain supplies. Benjamin Moore Paint is your local choice to find inspiration and support about your paint and stain product choices and color selections. We are dedicated to serving our local community of Raleigh, NC. Whether you need interior or exterior, high-end or commercial-grade coatings, we are ready to serve you and answer all of your questions.

This was my second time shopping with Huffman. They are professional, knowledgeable and provide…read moreexcellent customer service.

What a great store! They have an extensive selection of wallpaper books, which NO ONE else has!…read more The staff is very knowledgeable and couldn't be more helpful! I can't wait to go back and look through the vast selection of great wallpaper companies!

I continue to go to Fitch because I want to support local businesses, but every time I go, I ask…read moremyself why? The staff always act like they are very put out to help you find something. This is particularly true at the back desk, where the two women I have encountered there seemed like I was asking them a huge favor to leave their chair and help me locate something. They are surprisingly unfriendly for a local business in a small town. The cashiers are also unfriendly. They are all milling around the desk, but no one chats with you or shows any interest. I can't tell what the problem is, as it seems like a perfectly nice place to work, but everyone acts like they hate their job.

Some of the most unprofessional people I've ever met in a business. It's like pulling teeth to get…read moresome9je to call you back so I had to go up there 3 diff times and each time they would continue to put you off on another person until supposedly the person you needed wasn't in today. Very rude once I got there like I was interrupting there day bc I needed something. I d rather chop my trees with a ace and make my own lumber than to go back up there. Couldn't give negative stars so I had to give 1.