Update: We hired Jayk's again for repairing a sink's valve and installing a new faucet. The gentleman who showed up was quiet, competent, and efficient. He installed the sink and went on his way. The charges were very reasonable for the work. And that's when I became a total idiot... I noticed cracks in the sink's bowl. I called Jayk's. The person asked for a snapshot of the problem. I sent it and (honestly) said I didn't remember if there were crack that large before. A minute later Jayk's sent me a photo of the pre-work sink. Yep... there were the cracks. I apologized profusely and they were cool about it. Apparently the old ugly faucet was all I could notice. So...yeah...I'm a dummy who has become too used to contractors creating as many problems as they fixed. Not Jayk's though - they're great. read more

Jayk and his team were immediately responsive, communicative, prompt and offered a competitive price for water heater replacement.

Abel from Jayk's plumbing came out today and replaced a bath tub spout that we had been trying to get replaced for 2 months. He replaced the damaged part of the pipe and applied the spout in under an hour. This was quality work at a fair price. read more

I reached Jayk's by Yelp message and it was very convenient to schedule a consultation. When an emergency happened before our scheduled consultation, Jayk's sent someone within the hour to evaluate the situation. We really appreciated their help! I had no communication issue with them, unlike some of the reviews mentioned on this page. Thank you Jayk's! read more

We used Jayk's to install a instant water heater and move a natural gas line. They were on time and got work done for the quote. We changed scope while they were there and they were gracious about it, accommodating us quickly. I recommend for sure! read more

Came within 2 hours of a call! Very pleasant and cleaned as they went! We will be using them to continue our projects!

I recently used Jayk's Plumbing Services of Durham for a 2nd time... this time for a HOT WATER HEATER replacement. The Co. owner, Jayk/Jason, immediately took my call, and readily showed up to both provide a cost-estimate for my heater replacement (located in my garage), as well as head-manning its installation. Even though Jayk was experiencing a serious dental issue at the time, he committed to replacing my heater the next day for what I thought was a fair price--based on two other estimates I had obtained & other estimates from online research (Note: These estimates tend to combine the cost of the heater & labor). Plumbers who routinely do these jobs usually rely on their preferred brand of replacement heater, and Jayk's brand was State--a long-time reputable Co. whose current parent-Co. (AO Smith) manufactures some well-rated heaters. My quick study of the State brand revealed it to be both decent for my purposes, as well as possibly benefittng from the expertise of its parent Co. While working around his relatively short dental appt the next day, Jayk replaced my heater in approximately the amount of time that he estimated it would take, which included assistance from a helper for about ¾ of the job-time (the helper worked on the heater-hookups-- ducting & utility supply-- while Jake had to be temporarily gone). Jake finished up by putting my insulation blanket roughly back in place around the new heater, cleaning up most of the debris from the job, and hauling-off my old heater. And he was agreeable & pleasant anytime that I interacted with him during the job. In short, I highly recommend Jayk's Plumbing Services, and apparently am joined by many other satisfied customers of this Co. He can be reached at 919-314-7022 or jc@jayksllc.com read more

Have you Jayk's a few times for various plumbing needs and they are now my go-to plumber at my rental property in Chapel Hill. Service is always on time and professional and prices are reasonable. Since I'm mostly out of town, I appreciate his prompt communication via text. Thanks! read more

Jayk's came and repaired a leak in the water supply to my house. They came quickly, performed the work efficiently and effectively and the charge was reasonable. I am very happy with their work and will call on them again, if needed! read more

Total leak marked the spot off by more than 7 feet. The Jayk's plumbing crew dug a second hole following the stream uphill and found the leak faster. Total leak had come into our house and hooked the gas to our washing machine water line. There was a huge thumping from the attic above us where the hot water heater is. I asked the tech what the hell are you doing to our pipes to cause the noise and he responded "that's weird". I will hold the company responsible for any damage to our new plumbing throughout the entire house that was just done 5 years ago. Totally incompetent company. Save your money and call Jayk's plumbing that found it! read more

Jayk and his tech were responsive, professional, competent, and reasonably priced too.

Gotta love Yelp Request A Quote! My toilet had been running for months and I just kept putting off calling a plumber. I finally decided my insanely high water bill was getting ridiculous and I had to deal with it. I looked up plumbers on Yelp and was impressed with Jayk's incredibly high number of five star reviews. I submitted my request and heard from Jason soon after. He was able to fit me into their schedule for the next day. No phone tag required! Efrain showed up on time and was quickly able to diagnose and fix the problem. He wore a mask and shoe covers which I appreciated! I'll be reaching out to Jayk's again the next time I need a plumber! read more

They've done a few great things for us over the years. Always pretty quick and easy. Also relatively Affordable. They have never tacked on additional charges and they have always followed up when something was still having an issue. I had them come out like 5 times for a plumbing week but it turns out when it rained The boot on the roof was leaking down through the shower drain into the kitchen. But they helped us trouble shoot out and figure that out. And they just installed a toilet today and that went well. read more

We had a weird situation with our toilet last week, where the tank began overflowing pretty much out of nowhere. After shutting off the water, cleaning up the floor, we realized we'd need a new toilet. We called Jayk's to see if they could come by, and they sent Efrain over the following day. I am pretty much a nervous wreck when it comes to anything plumbing related. Water issues are stressful. But Efrain had a pretty calm demeanor, installed our new toilet without needing any help, and even hauled our old toilet away! So grateful to have found Jayk's and we will call them again for our future plumbing needs. read more

Our landscaper laid down new grass seed today. Went over to the hose in our backyard to water the area and water was gushing from the back of the hose knob. I immediately called Jayk's and talked to Jason. He sent guys out within an hour and a half. Jose diagnosed the problem and informed us that we had a busted pipe that needed repair. He left to get a valve, replaced it, showed me the busted pipe, and cleaned the water that leaked into our crawl space. Once again, A+ service. Thank you! read more

I've used Jayk's for a while and had them put in a new garbage disposal, 3 faucets, and check a couple one off things. They have always been fair with pricing and easy to work with. But the biggest job they did for me was put in a water heater. I called them at 10am Monday morning about my 20+ year old water heater not working and they had a new one put in and working by 4pm the same day! I had to share my experience with them after that. read more

Jayk's LLC Plumbing Repairs, Renovations & More - New water heater - Plumbing Near Me

Needed to have a badly functioning shower control replaced and the price was right with Jayk's. Jose showed up on time, did a great job on the installation and we have been very happy with his work. I have no problem recommending Jayk's and, if I need help again, I'll call them right up! read more

I had a simple leaky toilet to fix. I contacted Jason via the Yelp Messaging function and he quickly reached back out to schedule a time for a free estimate. Scheduling was very smooth and he was very responsive. He also stated that no job was too small for him and that free estimate jobs are charged per hour. The repairs were done very quickly and Jason made sure that I was happy with the work done. He was very professional with me the whole time, even when I had to change the time of the appointment last minute. Happy with the work and happy with the customer service here at Jayk's. read more

I contacted Jayks on 1/17/23 to come and access my plumbing needs. My sons room is in the lower level and we detected the carpet was drenched. We just moved here so I'm not familiar with the home yet and was terrified it was a plumbing situation. I checked reviews and decided to go with Jayks. The plumber arrived on 1/19 and pulled back the carpet, accessed the room and stated the only way to determine the issue was to cut out the wall. That didn't seem unreasonable so I allowed. After that he said there was no pipes behind the wall and he didn't think it was coming from beneath the floor board. He suggested that I ask my neighbor if anything happened in her townhouse (attached walls). I asked and she confirmed that her hot water tank malfunctioned and flooded. She didn't have damage because it was in a storage room on cement and she didn't think it impacted my unit. Well it did. So problem solved. No major plumbing issues but the visit cost me $200. I asked for a written estimate to submit to my insurance company to repair the wall and soiled carpet. The plumber said he would send right away. I didn't receive it. I called the office, left a voice mail, left two text messages and an email. As of today I have not received the written estimate that I need to submit for me insurance company and I haven't heard back from the company. I shouldn't have to pay for another company to come out to obtain an estimate I already paid for. They never performed a true plumbing service so I can't speak to that. However, customer service, follow through and administration is equally as important as the work itself. Also, he moved the bed and didn't put it back. read more

Jayk's LLC Plumbing Repairs, Renovations & More - The area that was cut out and the carpet pulled back showing the padding. - Plumbing Near Me

Like other reviewers I've got a list of plumbing needs and Jayk's has knocked out the first one easily. Jose took care of the tankless water heater flush without a problem. Details: - appointment made through Yelp - arrived within the scheduled timeframe - called with a 30 minute ETA before arriving - actual cost matched quote - booties worn inside the house He then took all the needed measurements and details of the next two items on my to-do list. I look forward to having Jayk's return. read more

Jayk's to the rescue! We had a leak in our newly sealed crawl space that smelled terrible. We called one local plumbing service that said it was sewer related (confusing since our sewer runs under an adjacent slab...) but we aren't plumbers - so we said ok to a follow-up camera exploration, etc. LOTS OF MONEY! Then I read about Jayk's and called for a second opinion. They came (that day!) and said it was coming from the sink and we were just smelling grease/food water. They fixed it quickly and hooked-up our ice-maker for a really fair price. Two weeks later, had a leak at our rental property, I called Jayk's and they came right away and fixed that, too! They have my loyalty forever now. read more

Overall the best I could've asked for, I just wish that whomever dispatches their (very professional, very polite) employees had told me that they'd be early! I provided a phone number for a reason. Despite that minor lapse in communication, I really couldn't have asked for a better service visit. They answered all of my questions and were efficient. read more

The two men that came to help us unclog the sink and fix the sound on the toilet did a great job. They were punctual and wore shoe covers which I appreciate! I called on Friday and they were able to get us scheduled for the following Monday morning. Will definitely use them again. read more

Professional, courteous, timely and fair pricing. Overall pleased with my service. I wound up needing a new toilet all together. The tech went to Home Depot, purchased the one I picked out, came back and installed. I see how Jayk's gets the 5 stars. #HappyCustomer read more

Where do I begin! Let me start by saying I spoke with JAYK. He was courteous and understood our needs. He had a technician (Jose) come out in 30 mins and took care of our problem. Jose did a wonderful job! He was knowledgeable and informative of what was causing the problem and what he did to correct it! read more

I have used Jayk's for several years on my primary and rental properties and they are always quick to send someone out, high quality work is performed, and their prices are alway reasonable. Recently I contacted them in the morning about replacing a faulty PRV and the work was done by 2pm that afternoon. I highly recommend them. read more

Second time using these guys-and they are AWESOME!! Will always be my go to!! Prompt, responsive, courteous, knowledgeable and fixed the problems! Don't waste your time with anyone else! read more

Jayk's replaced two toilets for us. Abel showed up promptly and completed the work in about 2 hours. No mess, cost was reasonable and per estimate, and toilets work great. We have been very pleased Jayk's on the two occasions they have done plumbing work for us. read more

We are New Yorkers quarantined in Chapel Hill in my parents retirement community. It's new construction. Their dishwasher stopped working and their warranty just expired. My sister lives in Durham and she had plumber recs but all "not so great". Her favorite guy is older and she didn't know if he would respond... So I looked on Yelp. Jayks was professional - communicated via text - the plumber who came was here for 45 min fixed the issue and it was $45 ! We are now telling my sister and her subdivision to put this vendor in their list. EXCELLENT. PLUS we didn't get someone denying that COVID-19 is a pandemic (like the last guy who came here to help us around the house). read more

Jose installed two new spigots for us. We wanted an anti freeze spigot and these are perfect. We selected Jayks based on their stellar 5 star reviews and they did not disappoint. Great service, timely response and price was exactly what they quoted. Well done. read more

Jayk's LLC Plumbing Repairs, Renovations & More - Hose installed two new spigots today. Very professional and job very well done. - Plumbing Near Me

Great service. Honest and knowledgeable. Reasonable prices. We will definitely call Jayks again if needed and we've already recommended them to friends and neighbors. read more

Decided to install a bidet in light of the coronavirus pandemic/toilet paper shortage and in the midst of that, accidentally broke my toilet fill valve. Asked for quotes on yelp and Jayk's was the most prompt, even offering to send a couple of their men within about 3 hours. While a slight delay because they were held up at their last job, was still within an hour of their original estimate. They were very polite and professional, putting on booties to walk into the house and take a look. They also wore masks and gloves as to not risk infection, which I gave them props for. Literally in less than a minute they diagnosed the problem and gave me recommendations on how to fix it. I was able to buy the part online and replace it with the help of a friend. Best yet, I asked how much I owed for them taking the time to drive out to my distant part of town and guide me on how to fix the problem and they said it was no charge at all. Really stand up business. Guess there is a reason the reviews are top notch. read more

Prompt, Friendly, Professional. I contacted several local plumbing companies to provide an estimate and to hopefully fix two running toilets. Jayk's was the only one that offered a free estimate and was also able to come out the same day. The technician, Abel, arrived on time and offered a reasonable estimate for the repair. Abel was very professional and completed the work in less than hour. He left both bathrooms clean and further pointed out some areas of plumbing concerns that I might want to look into in the future. Very pleased with the service provided by Jayk's. read more

This was a great service! We were concerned about an issue with our toilet and shower drain, especially when we are all hunkering down and practicing social distancing during COVID-19. Jayk came in, covered his feet, wore rubber gloves, and was in and out. He helped me understand what the problem was, was friendly, was incredibly easy to work with, had fair prices, did GREAT work, and he was on-time! I will definitely be calling Jayk's in the future! read more

I cannot say enough good things about this company! I am so pleased with the quality work, quick scheduling and cost for my primary and rental properties! This last time, in the most recent cold weather, a pipe burst under the house. I texted and a plumber was en route within 30 minutes. A Christmas miracle did happen for us!! Thank you! A am a loyal customer and will continue to recommend your company to any and everyone! read more

Response within 20 minutes, service in 6 hours, in and out, no more leak. What's not to love? read more

Can I give these guys six or seven stars??? My garbage disposal was clogged and I'm clueless, so I contacted Jayk's. I'm so glad I did. They sent out Lou, who was the nicest, most polite, most professional guy you'll ever meet. He texted me to let me know he could even come a bit earlier than scheduled if that was okay with me. It took him about a half hour to solve the problem. The fee was extremely reasonable. I will definitely contact Jayk's again. World-class service. read more

These guys are the real deal. Growing up I remember hearing stories of shady plumbers that charged the moon and the sun. Not these guys. They do QUALITY work at a fantastic cost. Man I cant say enough good things about Jayk and his crew. Its a good feeling to know a plumber you trust read more

José was super friendly and very efficient. I thought it would be a couple hours fixing my shower and toilet, but he was done in about an hour. read more

Came on time...did the at the quoted price. Professional and courteous. Nothing bad to say. Will definitely use again for my plumbing needs.