10 stars! I planned to be totally boxed up, due to spinal fracture I was not. Move was considerably more work, staff handled with grace, and the price was more than fair. Service with smiles, positive attitudes, and all arrived safely... highly recommend! read more

What’s The Move - Happy in my new home! - Movers Near Me

the business owner is a responsible guy with a work ethic. But be sure to inquire regarding which employees are on your job. I got the one that refused to use the service elevator- literally refused. If you are in a building with a requirement that you use service elevators, I encourage you to let Chris know up front. read more

Chris & Matt were very easy to work with. In advance of having our hardwood floors refinished and the interior of our house painted, they moved all furniture. Everything had to come off the wood floors from kitchen, breakfast area, dining room, living room, hallway etc. They also moved furniture away from walls in other rooms so trim could be cleaned and then painted. Both men were very conscientous of our belongings and treated them with great care. All furniture, refrigerator and gas stove were carefully placed in our garage. As serious as they were with moving carefully and quickly they both have a friendly & approachable demeanor. Answering questions and keeping it light made for an enjoyable experience. I look forward to having them back to move us back in and would easily recommend them for your upcoming move, whether that's to the garage, across town or across the country. read more

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I've used What's the Move three times now, and can't say enough about their excellent communication, care and friendliness, and quality of work. No move goes perfectly but this team stays committed to the process and goes above and beyond to take care of their customers. Plus they are all just really lovely human beings and ended up being a lot of fun during some long days. read more

The What's the Move team did a great job with my move! They were prompt, patient and professional. When they did have a hiccup in the day due to one of the guys having to leave for a family emergency, they quickly called a backup but kept pushing where they could. read more

The two guys who came to help move were really nice and quick with moving my items. They started on the job right away and they finished loading up the truck and unpacking at my new place in about 4 hours. The only bad thing I would have to say is that they had moved the trash bins of my new neighbors (it was trash collection day) so they could park the truck optimally but they did not move the bins back. Their trash did not get pick up because of this. This definitely did not put me in a good first impression with my new neighbors. If I had known I would have placed it back, but I hope they keep this in mind for their future clients to put things back where they were. If my roommate was not already on good terms with my new neighbors, things probably would have started off on the wrong foot with them. I had chosen this company due to their competitive pricing and good reviews. So although they were a really good company with good prices, this one thing was big enough to cause my review to lower since my new roommate asked me specifically to review after this occurred. read more

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Chris was professional, communicative, & punctual. Truly amazing service for a fair price. Also lifted ridiculously heavy furniture with ease, super impressive. Highly recommend! read more

First time they were good, second time not so much. I'd thought it would be just as good the second time - especially since the owner came but they damaged one of my items (it was the owner's fault) for attempting to take a short cut. I had previously recommended them to my friends but have since updated my recommendation to them. It seems its a service that can be either good or bad depending on the pick. read more

They stopped communicating with me when I told them a specific time I would like them to spend moving my stuff out of my 1st house. I was emailing Chris Ballen specifically. My last correspondence was 8/29 (to verify). read more

Chris and Corey did a great job with our move from a storage unit to my mom's apartment! They were extremely competent, professional, and nice. My mom and I both highly recommend them! read more

Fast! Efficient! Kind! And our items were handled with care! We relocated a parent and they really reduced the fear of moving to a new location. We laughed during the process and they checked in often to ensure all items were set up as expected in the new location read more

You guys were wonderful when you moved me from Apex to Holly Springs on Oct. 5th! It was a big job but we all got through it. I can't thank you enough!! I hope to stay in Holly Springs for some time but if i need to move again you will be called again!!! Thanks again, Regina Orraca read more

Contacted What's The Move to help us relocate some heavy furniture from our second floor to our garage for donation pick up. Received a prompt response and a quote for the service based on the description I provided as well as photos. Very reasonable quote. We scheduled a date within the week, and Chris and Roman came out and helped us. They were polite, professional, careful / respectful of our property, and completed the job swiftly. We wouldn't hesitate to hire them again! read more

I am giving four stars for what I know. While I did not use What's The Move for their services, I will absolutely say that it was a comfort knowing that they were available. Moving is a stress filled and uncertain time, I did not think I'd find someone as the time got closer to moving day, and coordination of helpers was very fluid within my life. I reached out to What's the Move via Yelp and they were exceptionally responsive. I also liked the fact that their bid was very competitive and had some flex due to my own needs and that the follow up (because it is nuts when the time gets closer) was superlative. I cannot review the quality of moving on the day because I did not use them, but I absolutely can say that the responsiveness gave me great comfort during the stressful time, and they are going to be in my contacts list for future moves. read more

A big Thank You to my What's the Move crew consisting of Chase, Leavelle, and Corey who took my stuff from an apartment on the third floor and loaded it into a U-Haul outside. They arrived within the requested window which was one hour. They were efficient, friendly, and avoided damaging any of my furniture in the process of getting it into the truck. The best part was they did it in 2 hours. When I moved in, I used a different company and it took their 3 guys 3 hours! Thank you Chris, for training a great crew. read more

Chris and Corey were fantastic!!! They were efficient, organized and caring. They wrapped my furniture as needed with blankets/plastic wrap/mattress protectors. They kept moving and didn't waste time. They made my move to Columbia easy! You couldn't beat the price either!! Fair and honest!! read more

Hired WTM for an "unloading" of a truck packed in a different state (by a different company). Many of my items were damaged on arrival, and Chris and Raf made sure to show me each item and allow me to take photos of them in the truck - so that I would have them for an insurance claim. (To be clear, NONE of the damage was caused by WTM). Both gentlemen were very friendly and courteous. I have to say, even with my damaged stuff, I had a pretty enjoyable moving day joking around with them. Since I was not positive when I would arrive with the truck, I arranged the hire the day before with no trouble. I would highly recomment Chris and his crew. read more

Arrived ready to work, were very pleasant and polite young men who worked from 11:00am -7:00pm(with a lunch break) to get us moved.

We had them move us from one townhouse to another and they did a fantastic job! They're super friendly and really hustled. It was a fantastic experience and I highly recommend them! read more

Chris and Reshawn were amazing. They arrived promptly within the quoted window and stayed to the end even after the job ended up being longer than anticipated due to the location of my unit and my pods. I appreciate their ability to adapt to the situation. They handled my belongings with care and packed my pods like pro Tetris players. I would absolutely recommend them to anyone looking for movers. read more

I would highly recommend this business for anyone who is looking to move their home, apartment, business, etc. Chris and his team were extremely personable and professional. They got to know a lot about us and we also learned a good amount about them. Very friendly and easy to work with! Multiple companies could have completed the move, but customer service breeds returning customers. And we will definitely be returning for What's The Move's services. Firstly, setting the appointment and the communication needed was nothing short of professional and amazing. I chose to get a quote from several companies and What's The Move was one of the first companies to respond with the needed information and details. The quote information was clear, concise and very easily understood. Brittany, who handles customer care, was professional and extremely helpful with answering any questions I had, even checking in with use the week of the move to ensure everything was still going according to plan. The day of, Brittany contacted me to let me know the time the movers should arrive and even helped me change our moving plans to add a stop before our final destination. The movers (Chris & Chase) were amazing. Due to unfortunate events, they were missing a man but STILL MANAGED TO MOVE US WITHIN THE ESTIMATED TIME. You all don't understand the persistence that takes and how they had to move faster than normal to still meet the time deadline when having 2 men to complete a 3-man job. Chase gets business DONE. From the moment they entered our apartment, Chase was on "go mode". We respected that more than anything. They worked as if they were paying by the hour and not us lol It helps if you (the party being moved) do as much prep as possible before moving. Boxing everything, organizing what is fragile, gathering furniture to be thrown out, and having a plan. They are willing to pack items one by one but it helps them and yourself if you can do some prep work to begin. My wife and I felt like our move was as stress-free as it could be because of What's The Move. We will definitely be contacting Chris and his team when we want to move our family to our next destination, if it's in NC. Anyone looking to get a complete move in North Carolina, please consider and choose What's The Move. read more

After seeing such good reviews here for this company, I was excited to hire them to help with both our move and with packing. The day of the move, we were contacted and told that they needed to shift our move time back to the afternoon due to staffing issues. Over the course of that day, I had to call for updates several times, even though they had promised to keep me updated. We finally ended up rescheduling for two days later. While I understand staffing issues are often out of a business's control, I would have preferred better communication around what was going on. They did show up on time on Sunday, however, the promised assistance with packing was almost non-existent. My disabled roommate and I had packed up half the apartment on the original day while we waited for them to show up. They only packed a handful of boxes on the actual day of the move, and we ended up having to pack the rest. Also, they quoted us, for the size of our apartment, 4-6 hours to move. It took them 12 hours to move us. 8 of those hours were just packing the truck at our old apartment. In the end, even with a small discount for the need to reschedule, the move ended up costing us double what we were quoted, and they did not even take every thing in our old apartment. We expected to pay the amount we did with the added hours to assist with packing. We did not expect the move to take anywhere near as long as it did. We also ended up having to go back and finish the move ourselves, moving approx. 4 car loads worth out ourselves. Again, my roommate is disabled. I will say, however, that the employees themselves did a great job. Nothing was broken, and they even moved a few large items of furniture out of our new house and into the garage for us, which we greatly appreciated. read more

Joshua and Ty were punctual and very professional. They were friendly, respectful, and careful with our belongings. They were efficient and made our move smooth and stress free! Thank you! read more

Chris was very responsive to texts, and flexible when our rental truck was not available on time. He and his crew showed up on time and went right to work. They did an amazing job moving a second floor 2 bedroom apartment into a uhaul within their 2 hour minimum. We were very impressed with how quickly they packed the truck. They were very strong, polite and professional. I would definitely hire them again if we move back to Durham. read more

The service was what you'd hope for. The quote came quickly (and was accurate), the team was available in a pinch (scheduled ~1week out), they were efficient, & took good care (wrapped) of my furniture and the walls! read more

I recently used this company for a short distance move into our home and was very pleased with the service. All of my items were handled with the utmost care and placed exactly where I wanted them. Even after being almost done, Chris and Joshua were happy to help rearrange a few things that didn't fit the way I thought they were going to in the new space. The office staff with What's the Move was quick to return my calls and very thorough in asking questions to insure I was getting the right services. I would highly recommend contacting What's the Move for your next move and will be using them again myself when needed. read more

Stop scrolling!--you've found your movers. We used What's The Move and cannot rave enough about them. Chris and his team (Steven, Dom, and Raf) we're absolutely incredible. They were punctual, kind, and took care of our belongings. They each went above and beyond to ensure our things were taken care of. Oh, and they were unbelievably efficient! Seriously, give them a call, Brittany will happily give you a quote. read more

Chris, Chase, and Will were a great team that helped move about 75 boxes and a moving truck full of furniture in about 2 hours. They worked efficiently and I especially appreciated the ease of the scheduling process. Chris responded quickly with a quote, followed it up with an email confirmation, as well as a reminder the day prior. They actually finished the job in less time than estimated and saved us some money as well. Would absolutely hire them again! Thank you Chris and team for helping us move into our new home! read more

We move all the time and have moved all over the country and I have never left a review as good movers are hard to find and subpar is the norm. However, these guys are amazing! On time, knowledgeable, fast and reliable. They packed 2 pods to the absolute max and did a fantastic job with all of our furniture and taking mounted TVs off the walls. Chase and Joshua were great! Highly recommend to anyone who needs moving help. read more

What’s The Move - The small pod packed - Movers Near Me

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Excellent service, Chase and Nez were SO fast and efficient. They wrapped and secured everything carefully. I would highly recommend them and What's the Move. Top value for price, thanks again!! read more

From requesting a quote, scheduling a move, communication before and throughout the move, and the actual move, these guys were awesome. Chris and Chase did a phenomenal job moving all of my belongings with a lot of efficiency, despite the items being hard to move and quite heavy. Even though they ran 30 minutes late, they reached out to us immediately and resolved the truck issue they were having with UHaul quickly. Both Chris and Chase were incredibly professional, and honestly, a vibe to be around. Will definitely recommend them to our friends for any moving needs! read more

What's the Move took such great care of our belongings during today's move. They were right on time, very friendly and *extremely* efficient!! They did an excellent job taking care to make sure our furniture (and walls!) avoided any damage. From the quote process to paying the invoice, they were polite and responsive and we will always highly recommend this company. Thank you so much Chris, Quentin and Chase! You are all awesome! read more

Honestly the kindest most professional guys ever. And the loved my annoying chihuahua so major double points.

Professional and careful movers that I would recommend so highly! They helped us move a VERY heavy piano... up two flights of stairs. Without a scratch. read more

Omg this awesome company loaded my Pods, came back the next day to move more for me , helped take things to the dump and moved furniture to my daughters. All of the movers were so incredibly helpful and friendly. Two Chris's, Anthony and Joshua, I cannot thank you for doing the impossible. Brittney for your fabulous customer service! I appreciate all of you read more

These guys were great from initial scheduling and booking through the last box off of the truck. Movers were careful and courteous, happy to disassemble and reassemble furniture. By far the best experience I've ever had with movers. Highly recommend! read more

Amazing Service. Nothing was damaged, the entire move was seamless and easy. I highly recommend and have told multiple friends to use them. They all had positive experiences as well. read more

Movers were great! Friendly and professional. They were careful with every piece of furniture. Cost was exactly what was quoted. Would absolutely recommend! read more

My family and I recently had a local move. As anyone knows, moving is quite a stressful task. "What's the move," made the moving of all our items stress free. Everyone was polite and hardworking. . Highly recommended. read more

Chris and Brittney were very responsive on all the scheduling and invoicing. The quote was super reasonable, which allowed me to give Joshua and Will a very well-deserved tip when we finished up 2+ hours of loading our u-haul with a storage unit full of family antiques and prized possessions. Easy, smooth and dare I say fun! (You don't hear that a lot about moving day :) read more