July 30 2025 J,E, Ladd I used their service a second time and was again please they moved my belongings with upmost care. Upon unpacking; nothing was broken. The 2 movers showed again thing but professionalism and kindness. Thank you in having me find you. read more

JE Ladd was organized, professional, and reliable. They called the night before to confirm everything and give instructions on how to be prepared for an efficient move. On the day of, everything went without a hitch. Their team was polite and did an expert job packing the U-Haul. They were not the cheapest option, but they were absolutely worth the money. read more

These movers are top notch. They moved my stuff from a third floor walk up apartment on an ungodly hot day and never missed a beat. Each guy made sure every box and piece of furniture was placed where I wanted it in the new place. I was very happy I chose this company and highly recommend them! read more

I had J.E. Ladd move a piano from a location I purchased at an address in Carrboro to my home in Chatham County. Mr. Ladd himself assisted in the move. It was an old piano but he was able to put it together. He went above and beyond trying to get one of the pedals to work. He inspected the piano and its workings. He did get it to work. He said he loved pianos and liked to take care of them. He went above and beyond to make sure that I was satisfied. If you have a piano to move, this is the company to call. Highly recommended. read more

Based on their exceptional Yelp reviews and my call with the owner, I used J.E. Ladd to move all the items out of my house to refinish my hardwood floors. They took pictures of the items, without being asked, so they could put everything back perfectly. They did exactly that! To move the frig they crawled under the house, again without being asked to turn off the water. Efficient, polite, accurate and reasonably priced. read more

Best moving experience ever (and we've moved a bunch!) Rodney is the best, and the crew he brought out was exceptional! These guys worked together like family and treated us (and our stuff) with all the courtesy and care we could hope for. The pricing was very reasonable too, felt like we got our money's worth with these guys and then some. Would definitely recommend and use again! read more

J.E. Ladd moved my son and his roommate with expert care and without drama. They work on an hourly rate depending on the number of men on the move. We had 3 men. They moved my son's two bedroom apt on the second floor of his building into a 4th flood unit (with elevator) quickly. The total move took 3 hours. There were no gimmicks. The rate includes all cover pads, they even bought a wardrobe box for my son to pack his hang up's. For a hassle free move contact J.E.Ladd and Son's. You will not regret the choice. read more

Frist time tried to have people move things into the container. They are fast and they are doing fantastic job! They ask about whether some are fragile, can be turned around or have a higher value or priority to put in the container. They fit everything inside the pod, much more than I expect! They are really professional and they charge reasonable price! Nice people and great suggestions for my future move! I will definitely recommend them to my friends! read more

I recently hired this company to help me move into a new home. They did a fantastic job. They paid careful attention to COVID precautions from a virtual tour of our home to determine an estimate, mask protocols, and social distancing. They arrived on time, were very careful with our belongings, pointed out existing damage to items, and suggested home to take care of our new hard wood floors. They also removed the old washer and dryer and installed the new ones. The pricing was fair, and I would highly recommend this company to anyone who is looking for a moving service! read more

These folks are best moving company I've ever used. Considering they've been around since 1882, they clearly are doing something right. J.E. Ladd V, the owner of the company, was even there to lend his crew a hand. I've used them once, plan to use them again shortly, and continue to recommend them to my friends. Pros: Professional Staff- I've heard so many horror stories of rude or lazy moving staff. Not these folks! Extremely friendly and customer service oriented. Detail Oriented- Throughout the process they did a fantastic job of watching for fragile items, notifying me of anything that looked possibly scratched before they packed/loaded it, and double checking their work. Nothing was broken and no damage to either properties. Efficient- I never felt that they were wasting time or money. They were going full tilt the entire time they were on the clock. Cons: Nothing! (Yes, really). Just one thing to keep in mind: they are a family company, so if you can't reach them the first time you call, they're probably working a move... so it is DEFINITELY worth leaving a message and trying them again later. read more

These movers are decent. Honestly, I was expecting more when everyone rated them 5 stars. I had them move a one bedroom apartment on the understanding that it won't take more than 2 hours. It did, and I was charged more. The move itself was smooth-ish although I did notice that certain things were dirtier when they arrived. The movers are nice but not warm enough for a 5 star. I had a better moving experience with another company before, so unsure if I will call for another move from them again Update: James from the moving company contacted me and they will refund the difference between what I was told and what the move took. That was really nice of them :) Update: I never received that refund I was promised. Back down to 3 Update: Refund received and issue resolved. Back to 4 :) read more

I'm not sure how any of the people got service because I've reached out to them three times already and not one person has reached out to me regarding my incessant request for a quote. 3 weeks ago I used Yelp to get a quote. Nothing. 2 week after that I went directly to the site to request. Nothing. I followed up with a call and left a message. Nothing. Called back a few days later. Left a message. Still no response. Clearly my money is no good. Will be taking my business elsewhere. Update: I received a nice message from the company apologizing for never follow up so I gave them some more stars for that. Kudos to customer service and hopefully I'll be able to use their service someday. read more

We hired JE Ladd & Son to do a quick 1 bedroom move with no furniture from Durham to Raleigh. They arrived promptly, were very professional, and knowledgeable. Bonus: nothing was broken. The fee structure was completely transparent and they took a little less time than originally quoted and did not overcharge. Based on the service I received, I'd highly recommend using their service for any move, big or small. read more

These guys are absolutely amazing. I had read all of the good reviews online, but I was still unprepared by just how fastidious and efficient they were. I've seen other movers just throwing stuff around, but this was totally different. Not a single item in my entire 3 bedroom apartment was damaged, and we had some tough stuff to move. They also have a completely transparent time-based fee structure and are willing to do as much or as little as you want. I am sitting in my new apartment, surrounded by boxes I need to unpack, and am still blown away by how easy this move was. If I could give six stars I would. read more

Best experience ever! Just moved from NYC to NC. I called these guys mainly because I loved their website. They were on time, friendly and efficient. They didn't drag out the move to make extra money. My favorite thing about this experience was the confirmation calls. They would call and make sure it was before dinner so they wouldn't be interrupting a meal. Yes, I'm serious. Everything was handled with care and he even put my heavy 4 post bed together by himself in about 7 minutes. I'm still not sure how he accomplished that. Did I mention that they fit me in last minute on a holiday weekend? I won't be moving anytime soon but I almost wish I were. read more

I recently moved from Durham to Charlotte and had nothing but a great experience working with J.E. Ladd. They were professional, on time, and reasonably priced, and took care of my items. Next time I move I will definitely be getting a quote from this company! Thank you to J.E. Ladd and staff. read more

I didn't end up using this company as I needed to move sooner than they were available, but they were very nice in recommending other options to me and very timely in their replies. I will definitely put them at the top of my list for my next move. read more

The was the best moving experience I've ever had. JE Ladd himself was part of the team, which also included his brother in law and an additional mover. All were courteous, professional, and timely; they did an incredible job packing everything in a very efficient manner and were careful to protect fragile items with moving pads. I will definitely use JE Ladd & Son when I return to Durham! read more

Absolutely top notch in every way. We've moved many times over the years and none have gone as smoothly as our moving experience with Ladd. Jay and his crew are skilled, careful, professional and very efficient. They went above and beyond every step of the way. When the crew had moved everything into the new place, they took time to ask us if we wanted anything moved, like a couch or chair or boxes or whatever. If you need help packing, they do that too. Everything was clearly labeled and the labels were detailed. So each box went into the right room during move in. Unpacking was a breeze. If you're planning a move and want to be sure your things are safe and secure and handled with care, you have to hire Ladd. Score = A+++ read more

Look no further than J.E. Ladd & Son Transfer for your local move. They moved my 3500 square foot house in 9 hours and were prompt, courteous, professional and absolute geniuses when it came to moving my large and difficult heirloom pieces. Their prices are fair and I would highly recommend to anyone. You might have to wait a day for a call back but it's worth it because when they're on the clock for you they won't be stopping to answer their phones. Give this local family owned business your business, you won't be disappointed!! read more

Not having used them for a move I can't leave a 5star, but the exceptional customer service they displayed today merits a note of praise: within an hour of receiving my voicemail request for a quote they called me back to tell me very courteously that they were booked-up during the time frame I needed and provided me with a recommendation for another company they respect. Going to keep them in mind for next time I need something big moved, for sure. read more

Best moving company ever. We are so grateful for all their thoughtfulness with our family and our possessions. They are real pros. Everything was done with care and efficiency. Yes, they worked with us to save money and time. They went the extra mile every time they helped us. Family company that treats you first class! ALL the movers (not just the owners) went the extra mile to help us feel comfortable with a difficult move. My mom is 78 and sick and they really worked with her make moving easy. Don't go anywhere else! By the way, their packing skills cannot be beat. read more

J.E. Ladd & Son moved our baby grand piano from Durham to Chapel Hill. Watching these three men work together as a team was a delight to behold. Their calm communication, teamwork and professionalism made the experience stress free for us. Highly recommend them! read more

I contacted J.E. Ladd to move my son's belongins (student at Duke) from a 2 bedroom apartment in Durham to a storage unit. They arrived 10 minutes early and were professional, fast, and very careful. They loaded the truck carefully and professionally - carrying the items down a flight of stairs - drove to the storage unit, and unloaded everything very carefully. They were done in less than 2 hours. I worked with Cameron to reserve the day and time. The invoice was exactly what was told to me. We could not be more pleased by the service. Professional, fast and careful. I would use them again without hesitation. Very good and very professional. read more

Not sure what happened with this company. After calling, then an email, they asked a few questions stated they needed to see my items, crickets. Several more calls, emails, texts nothing. So much for 5 star. Unresponsive. I took my business elsewhere. read more

Summary: Professional, efficient, worry free and friendly Details: J.E. Ladd moves me out of a 4300 square foot house. I'm very hesitate to every use movers. Prior to this I had only had two experiences with movers and they weren't very pleasant. Due to suffering an injury I was not able to move my family myself and I turned to J.E. Ladd. J.E. Ladd moved my house in two moves. The first move was the larger furniture pieces into storage PODs. The second move was into an apartment. Each time a lead from the group was present and reassuring how they were packing and moving the items. Having moved many times before myself as my own moving coordinator, I listened to their reasoning and it was what I would have done to move myself. It was strange to be able to sit back, watch the guys do their job and feel like I had no worries about broken furniture, banged up walls, theft etc.... During the second move one of the leads even let us borrow some of his furniture pads so we wouldn't have to pay a monthly fee for them. The group looked for opportunities to increase efficiency and reduce the hours they worked so that we weren't charged more. They do everything, packing, furniture disassembly etc... A great group and a great experience. If you're looking for a worry free move use J.E. la Part 2 the move out of our apartment and into our new house. January 26-27 2020: Again these fellas were spot on! Courteous and ensuring the care of the possessions as they moved them. Took heavy loads up down and up stairs in the house and never left a mark on the walls or the floor. When taking our dining room table out of our apartment we realized due to my negligence in how I stored the table it had a scratch on it. Jay actually paid his own money out of his pocket to get the table fixed by a highly trained furniture restoration person. This put my wife at ease as the dining table is a big deal to her. Hands down these are the best movers in the Raleigh Durham area! read more

Highly recommended! These guys are fast, efficient and professional with their work. Most importantly, they are truthful and trustworthy. Best estimate in town and did their best to keep to the estimate despite having worked an hour or two past their estimated time. Give these folks a call when you're planning a move! read more

I used Ladd 30 years ago to move me and was greatly satisfied. Finally moved again a couple of weeks ago and found Ladd to be just as responsible, fair priced, and helpful with my moving needs. Family run business that has been very successful in passing on the values of a good moving provider though the generations. Not sure when I may need again, but they will be my first call. read more

After having so many problems with my move, these guys were incredible!!! Even helped me set up furniture which I never expected. What took my 6 hours to load they had unloaded in 1 1/2 hrs. They are amazing and were so polite! If I ever have to move again I will call them. Fair pricing and were able to accommodate my last minute needs. read more

I can't say enough positive things about the owner. He is probably one of the nicest, most professional men I have ever met. I was moving from an upstairs apartment to a downstairs apartment, we set up a visit and an estimate. My estimate had a maximum amount that they would not charge me over. I really like this because in the past I have worked with moving companies who charge by the hour and then they end up wasting time. My things were handled with great care, there was no rushing. Items were set up in my new place just how we asked. The owner was professional the entire time and stuck to his word about the estimate. I couldn't be more pleased with this experience. I have already begun recommending J.E. Ladd to all the Duke students (and by the way, the offer a 10% Duke discount). read more

Can't say anything more than what the other reviewers have already said. I called J.E. Ladd to unload my piano from the moving truck into my new home. Because of all the moving parts around moving out of state, I had to change the date/time several times and Jay was always very accommodating. When he arrived with one other guy to do the work, he offered advise on where to place the piano and contact for a tuner whom Duke University uses. All-in-all, Jay was very professional, friendly, and knowledgeable. On top of that, the price was very reasonable. I'll use them again when the need arises and recommend them to anyone whom I know needs moving services read more

Rodney was awesome from start to finish. We had a client moving down from Philly area and he and one other guy hustled like crazy and even helped when the storage unit we were to move into was full with someone else's stuff. They were fast polite and efficient. We highly recommend them for full service moves! read more

Based on the reviews I thought that this would be a great company to help me with my move to Durham. Unfortunately the only response to the quote I requested was a text message asking what floor I was moving to. No further response was provided after I sent that information. I asked to be contacted via email or at the very least follow up with a call. A text message from someone named "Cameron" came across as unprofessional and the lack of response was disappointing. If you are looking for professionalism and a company that you can coordinate with from a location outside of Durham look elsewhere. read more

Jay and the crew from Ladd are fantastic. They helped us move earlier this week and we couldn't be more pleased with how everything turned out. They worked diligently and cheerfully despite the heat and treated our belongings as if they were their own. It was a hard move requiring several trucks and a pretty steep driveway at our destination but I never heard a single complaint out of any of the crew. The price was more than reasonable and the customer service was absolutely top notch throughout. If you are looking for help moving anywhere in the Raleigh/Durham area give Jay and the Ladd family a call - you won't regret it. read more

J.E. Ladd and Sons is by far the best moving company I've ever dealt with. These guys are friendly, polite and extremely professional. Honestly, I didn't know it was humanly possible to be as upbeat and friendly as these guys were after moving heavy furniture for six hours. More importantly, they were really cautious with all our belongings, treating them as if they were their own. I had discovered this company when I sold my piano and the buyer hired them to pick it up from my house. While watching Jay and his crew work, I was so impressed with the care they took and their professionalism that I immediately knew I would be using them for my move. I was not disappointed. When the move took about 2 to 3 hours longer then Jay had estimated, he lived up to his word and did not charge me extra! This is a man of true integrity. If you're looking for movers, this is a no-brainer. read more

Ladd movers were courteous and respectful of my property and home.They were efficient and did a great job. Very friendly as well. Would use them again without hesitation read more

We moved and hired the Ladd crew again and they were, as always, awesome. Thanks to Rodney and the guys for a job well done!

100% awesome! Courteous, really friendly, professional, knowledgeable, careful, and helpful. Definitely recommend to anyone moving!

Jay and Tony helped us pack up our belongings into pods in our move to the West coast. These guys are prompt, reliable, super efficient, and a cut above any of the other movers we've ever used. The pods we ordered were smaller than we were expecting, but these guys made it work by arranging things to use every square inch of space available in a way that I think other movers just wouldn't have been able to figure out. Jay also came back to haul off a bunch of trash for us, and even brought us some wine! Makes me want to move back to NC just so I can use these guys to unload my stuff!! Highly recommended. read more

We just recently moved to Wake Forest from Durham after 40 years of living in the same house. We called Ladd because we had used this company 40 years ago when we moved into the previous house. To say we had a lot of stuff is an understatement! We had boxes and boxes and more boxes. But this group of professional movers knew just what to do with each box, each piece of furniture, and with the piano. They treated us with such care and respect, just as they did the furniture. I waited a little while to write the review until after I had unpacked most of the boxes to make sure we did not have many broken items, and I'm glad to report there was not one single thing broken. Our daughter moved to Wake Forest from Raleigh last year and used a different company that came highly recommended and could not get over the difference in how kind and respectful the Ladd movers were from the company she used. If you want a moving company whose movers are professional and can relieve some of the stress of moving, I would highly recommend Ladd. read more