Local 7 mile quality service with smiles all the way through 100* heat with John and Vernon! Highly recommend Jen and Jeff w communication on the front end to timely value w this super Durham team!! read more

We moved from Chapel Hill to Boston and had a wonderful, seamless experience. I heard of so many horror stories of moving companies especially with interstate moves. But when we met Brad for our walk-through/quote, our concerns were put at rest. He was detailed, honest, and it was evident that he had a lot of experience. Overall, everyone in the company was responsive and easy to work with. Our moving team leader was James who was great to work with. He and his team helped us pack our "breakables" even in the midst of a tropical storm. Overall, the team was efficient, hard-working, and happy. They loaded everything on a Friday and arrived the following Tuesday. (They do not work on the weekends fyi.) To our knowledge, nothing was broken! Moving is so hard, but they made it as seamless as possible. We would highly recommend them! read more

My move was organized so well by everyone involved at Truckin. Every mover was so kind and hardworking. They took great care of all of my belongings and everything arrived in great shape. I have moved quite a few times in the past and moving day is usually a pretty stressful day for me but I noticed that Truckin made this day incredibly stress-free for me and was the smoothest moving day I've ever had. I was nervous because this was one of the bigger out of state moves I have done but it ended up being the easiest process because of Truckin. They are very thorough and organized. read more

Just did a short move from Durham to Chapel Hill with Truckin' Movers. The move was fast, well done and they responded to our requests for special services like keeping the moving van on the street to protect our concrete driveway. read more

This is an update for a previous review -- we have now used Truckin' Movers on three separate occasions and cannot say enough good things about how easy our moving process was each time. We utilized some of their packing services and felt that all our items were packed with care and arrived at our destinations exactly as intended each time. We also had items (furniture and boxed items) in storage for over a year with absolutely no issues. Crew members are extremely friendly and helpful. We are grateful to have worked with such a fantastic and responsive company from start to finish! read more

I had a great experience with Truckin' Movers. Unable to return to my apartment in the midst of a pandemic, Brad FaceTimed with me. We went drawer by drawer, room by room, sorting out what I needed to have transported from my apartment in Chapel Hill to my family's home in Miami. They kept to their promised timeline, taking care of the entire moving process for us. These are unusual times and unusual circumstances, so I was very happy with the time Brad and the team took with us. All of my belongings arrived undamaged and perfectly packed! read more

I have moved twice in the last 4 months. The first time, I used a different company and the 2nd time, I used Truckin' Movers. I was disappointed in the first company so opted to find a different company the second time. The team of 4 at Truckin' Movers were fantastic! We had belongings in 3 places that required picking up and moving into our new house. They were timely and efficient. They were very careful with all of our belongings. They were also respectful of COVID guidelines. I would highly recommend them and would use them again if we were to ever move again. I have already recommended them to someone I know who is moving. Also, the price was right! read more

I cannot say enough amazing things about Truckin Movers. I recently moved from Raleigh to Denver, Colorado and this company made the cross country move as easy as it gets. I was in an unique position where I had rented a trailer via uPack but needed help actually loading my possessions into the 13ft I was allotted in the trailer. I worked with Nick initially who quoted me a price that was ~200 less than what uPack's movers wanted -- for the same amount of time and movers. Nick was insanely helpful throughout the entire process and called the day before the movers arrived and chatted for ~10-20 min to walk me through the process, what the movers would need in terms of packing supplies (which Truckin movers would provide themselves if I did not have), and answered any last minute questions. On the day of the move, I received a call from Brad confirming his men were on their way. He also said that he was sending his best crew in order to try and pack all of my stuff in less than 13ft, as I would be refunded any space not used by uPack. BOY DID HE DELIVER ON THIS PROMISE. My moving team consisted of Alfredo, Alfonso, and Milton and these guys SLAYED. Alfredo walked through the house with me to see what needed to go and reviewed what I wanted covered with some extra protection. Additionally, throughout the actual moving process, Alonso and Milton would come up to me to point out any nicks or issues with the furniture to make sure I was aware it was a pre-existing condition and not due to the move. These guys got my 3 bedroom house, dining room, living room, and deck packed up in a little over 3 hours AND Alfredo managed to pack everything so perfectly we only used 9 feet of the trailer -- seriously this guy saved me nearly 500 bucks!! Alfonso was INSANELY helpful as well as he disassembled my furniture to ensure there was no breakage in the truck. As he was doing this, he would call me over to ensure I understood how he was taking things apart and to highlight where he had packaged up all screws and other assembly materials. As they were wrapping up, Milton even swept up my bare living room as they had tracked in some dead grass from coming in and out -- a completely unnecessary act but such a professional touch. Seriously -- if you are looking for movers (especially if you are trying to fit a ridiculous amount of stuff into a small space) this company is THE way to go -- and make sure to ask for the magic man himself, Alfredo! read more

This moving company came strongly recommended from two friends, but unfortunately, we did not share their experience. Nick came out to do our estimate. He said their movers have been with them for a total of several decades. He said they are different than most companies, because they guarantee their delivery dates. He says he "normally over estimates his quotes to make customers happy", and that they're "RARELY more than 10% over" (quoted this from his e-mail). The movers who packed our stuff showed up late; and didn't have the equipment on the truck. They broke the leg of an antique chest before it even got loaded, and they forgot to load a $100 lamp and a $60 tower fan, which my husband found after they left hiding behind a door where they put them. He flew out to Denver that night, so there was no way we could take them with us. So those items were lost and not reimbursed. Our delivery arrived a day and a half late. NUMEROUS boxes arrived completely smashed. Many boxes clearly marked "FRAGILE" with big, red stickers were at the bottom of the stacks, and squished under heavy boxes. The movers they contracted with in Denver to unload our shipment were appalled at how poorly our belongings were packed. And Nick's estimate was off by 25% or 1500 pounds!! To put another way, they estimated 35% under (he said he over-estimated by 10%), and we ended up paying more than $1000 more than they quoted! What was quoted as a $6300 move (car and motorcycle shipment and a 3 bedroom house from NC to CO) ended up costing $7313. Not small change here! We took them up on their offer to arrange my car shipment as well. They sold it by saying they work with a trusted company regularly, and they would inspect and document any damages to the car beforehand to make sure it arrived in the same condition. Again, I am quoting Nick here. The first problem came when their office manager failed to meet me when I was dropping my car off at their location. He said he was running just a little late, and asked me to leave my keys in their mailbox. I was flying out of the country that day, so I left my luxury sedan parked outside of their gate. Well, the guy never bothered to come since he figured he was off the hook at that point, and they left my car out in a shady neighborhood (across from a junk yard) overnight, with the keys right next to it. We learned of this the next day when someone else called my husband to ask were the keys were. I was already halfway around the world by this point, without cell phone access, and I assumed my car was in good hands the day before. I was NOT pleased with this to start off! Then, of course the story goes, my car ended up being damaged during transport. A part from the vehicle being transported on top of my car fell off and smashed my car's panoramic sunroof. Glass got into the motor, so we're looking at over a $6500 repair job, since the tie straps on the tarp they used to cover my broken sunroof dented my side panels, and all the shattered glass scratched my paint job. Their trucker asked if we'd be willing to put it on our own insurance (um, no!), and then went back and forth for 3 weeks before finally just saying he wasn't going to pay anything, and stopped answering our calls. I was without a car for 6 weeks in my new city, and they wouldn't cover a rental car. Seriously! I finally was left without a choice and had to make a claim on my insurance, after all, who went after them for the full damages. We have been in contact with Doug, the president several times. He's still polite, but is not accepting responsibility, even though they were the ones who contracted with the company. My contract was with Truckin', and they failed to live up to the terms of our contact. These guys sound nice when you first talk to them, but just like the other reviews state, that all changes when you have a problem. We paid them $232 to pack a large 4x6ft mirror and a couple other items. The mirror completely shattered. They also broke the leg off my husband's grandmother's antique hope chest before they even left our house in NC. Even though we paid for their most expensive insurance option, after the deductible, it's not worth it. Replacing the glass alone in that mirror was more expensive than what I originally paid for the mirror. After all this, why am I giving them 2 stars? Because we actually received our stuff, which I hear sometimes doesn't happen. Hey, it could be worse! But I still would never use them again, and neither should you. Update: 2 years and 10 months after our move, the president of the company contacted us to apologize for how the issues with our move was handled, and he provided monetary compensation to make amends (about half of what they under estimated our move to be, so we still came out behind). I hope they are better staffed now as he says, and that no one else will have to go through what we did. read more

Truckin' Movers - This is how one of our boxes arrived. There were about half a dozen more just like it! - Movers Near Me - Durham, North Carolina

I was moving my family from a high rise condo and nearby storage unit in downtown Chicago to Cary, NC with a one month stay in storage before completing the move. The team I worked with (Brad, Rob, and Chad) was fantastic from start to finish. This was a complicated move and my family had little time to plan and pack ourselves. I was looking for someone to come and move and partial pack my condo as well as contents of a storage unit, then put everything into storage, until we could move into our new home a month later. Brad was very helpful in assessing the move and helping me think through move dates and logistics. He was also very reassuring that his team could handle the move from coordinating with our condo requirements and storage, as well as delivering on dates we agreed upon. I trusted him implicitly from the start and was not disappointed. The moving team was courteous, respectful and careful. They didn't hustle but took the time they needed to do the job WELL! The packing of my kitchen was meticulous. Really! I was very impressed when unpacking a month later. Not a single item was damaged or broken through the entire move. They also seemed respectful of my overall home, cleaning after themselves and generally being thoughtful. Finally, they were dead on with their estimate and the final cost. No surprises which I appreciated. They were not the cheapest estimate that I was confident that they would deliver and they did. I was so impressed by how well it went that I have recommended Truckin to a friend making a similar move. Moving sucks - these guys make it as easy as you can hope for. Only suggestion would be to let them pack. The boxes they packed fared beautifully in the move. Some of the boxes we over/under packed ourselves with flimsy taping looked a bit tried. If you can afford it, leave it to them! read more

I'm always lazy to write a review but I made an extensive yelp search when I was looking for a moving company and I appreciated the reviews so I want to pay forward. I moved from Durham to Chicago and I had to store my stuff for a while because I didn't know where I was going to move and went overseas between moves. Thom made a pretty good estimation, and then suggested me what would be the cheapest option for me. What I appreciated the most was that they gave me an exact date for when to deliver - and they did deliver indeed on that day. I read horror stories about how people's stuff arrived late so I was very scared beforehand. Well one more thing - actually because I didn't have a lot of things, they shipped my stuff with FedEx and then let another local company bring things in Chicago and the company they work with, Hunt the Move was also very good. So, overall, I did not have any bad experience with this move which is amazing. So, if you want to go safe, go with Truckin Movers. I highly recommend them. read more

I had a great experience with Truckin' Movers. I had a local move and the movers were on time, responsible and professional. They got a large futon frame through a tricky winding staircase and handled all the details so I didn't have to. I would definitely recommend them without reservations! read more

We normally use TROSA for moves, but our house-hunting process went much more quickly than expected, and they were booked up for weeks after our desired move date. Instead, we contacted Truckin. Never again. I had no problem getting someone in for an estimate. During the walkthrough, I pointed out some items that we didn't want to keep, and Nick indicated that they could haul them away for an extra fee. We were on a bit of a tight schedule due to closing dates and my husband's scheduled vacation time, and I had to keep calling Truckin to get any kind of information, first to get the estimate, then to nail down a move date. I got the contract paperwork via email and mailed it back with a deposit check. Then there was radio silence for weeks until the morning of the move, when I got a call that they would be 30 minutes late. In the meantime, I read some online reviews which complained that they aggressively try to have negative reviews removed, so I'm curious to see what happens with this one. The first indication of weirdness was when the crew arrived with a young boy aged maybe 9-10, who was apparently the son of one crew member and the brother of another. I understand that childcare is often an issue in the summer, and I'm sympathetic when working parents just have nowhere for a child to go. However, the boy wandered around the house, poking around in closets, and then he started moving boxes with the crew. Bringing a little kid into a customer's house, ie a work site, is completely unprofessional and unsafe. My husband and I were not happy about this as it was a very clear violation of child labor laws, and we were afraid he might get hurt. We asked one of the crew members (who turned out to be the crew chief and the boy's father) to ask him to stop. He denied that the child was working (which was a flat-out lie, as he was steadily carrying book boxes to the truck, I photographed him doing so because we were in disbelief that this was happening, and the other crew members were openly chatting about how hard the kid was working). The boy did stop working after we brought this up. One crew member managed to completely destroy a particle board bookshelf while carrying it out, and another dropped a hard-sided plastic bin of very special glass Christmas ornaments upside down on the porch and broke them all. Once at our new house, the crew put in a large gash in one of the walls. We had two captain's style beds that had to be reassembled (the crew had disassembled these at the old house) and we kept having to ask the crew to center the headboard correctly on one bed. After they left, we found that one drawer on our bed is no longer working correctly as the rails have been bent somehow. Later, when my son leaned back on his headboard while reading, the headboard popped off the frame because it had been screwed in badly by one of the crew members. We're still fixing that and hope the wood wasn't permanently damaged by the random new screw holes. The moving crew took short breaks, but I never saw them get a lunch break, which I think was ridiculous considering the extreme heat. We provided water and Gatorade for the crew at both locations, but the company should be providing food and water for their crews, particularly during Code Orange heat days. Nick had indicated during the estimate visit that the items we wanted to dump would be fine and would just require an extra dumping fee (which was fine). No indication was made that we would need to call the office to make special arrangements for this. When the crew arrived and we pointed out the items to be hauled away, it was suddenly a big deal and required calls to the office. A simple pre-move check in call from the office could have taken care of this. We've been moved by TROSA four times in the past 20 years, and have never had a broken item or damage to our home. And they've only sent adults! In short, Truckin does not appear to be a professional organization, and I would strongly recommend choosing another moving company. read more

Hello, Just want to share some feedback about Truckin Movers company. Truckin Movers recently moved my family from our 3500sq' home in Chapel Hill to a new home in Austin, Texas. This was an involved, complicated move I asked TMC to handle all the packing for us, as well as arrange storage for a couple of weeks while I vacationed with my family. I also needed both of my cars shipped out to Texas, as we were flying. Nick was our estimator and was a pleasure to work with. He did a walk through of our home and came up with a very accurate estimate. He was easy to communicate with and always available to answer my questions. He also came to my house on move day to handle a special request, he went above and beyond to make sure I was satisfied with my move. Everyone in the office was responsive and knowledgable about my move. I felt like I was important to them, not just a number on a board. James, Chuck, Salvador and the rest of the crew worked on my move for 2 days. They were excellent at their job, professional in their manner, and very courteous and friendly the whole time. They worked quickly and effectively, they were punctual and reliable. More than that, the crew was determined to provide great customer service, they were happy to accommodate requests and quick to recognize potential problems. They were awesome to work with. These guys stayed friendly and focused through 2 hot, long days in the summer heat. The unload was handled in half a day and was executed quickly and professionally. The best thing about the whole experience was that I received all my items totally damage free!! Working with TMC was wonderful from start to finish and I would recommend this company to anyone with any size move. Best Regards, I.W read more

I recently moved for the third time with Truckin' Movers and they are wonderful!! Noelle in the office is super organized and very personable. Nick and Brad have both done my estimates and are very responsive and thorough. I've had James, Alfonso and Steven as my movers several times and they are very careful with my furniture and work together well as a team. This is a great company and I will continue to call on them every time I need to move. Thank you Truckin' Movers!!! Elizabeth in Chapel Hill, NC read more

Moving is the worst, and Truckin' Movers made it the best! I have moved coast-to-coast twice, and north-to-south twice and Truckin' has by far been the best experience. We had a complicated move both on origination and destination sides - narrow streets, odd access points, weird houses, etc. - and Truckin' Movers handled it like pros. Our cross-state move was on-time, efficient, and effective. No items were damaged or broken, and the Truckin' Movers team was a breeze and so enjoyable to work with - from the office manager to the operations manager to the movers themselves. I think this may be the nicest moving company I've ever worked with. We will definitely use Truckin' again for our next move and highly recommend them to everyone else! read more

Brad and the team at Truckin movers were ABSOLUTELY FANTASTIC for our local move here in Durham in August 2018. We had pre-loaded (completely maxed out) a 20' storage container and then I contacted Brad (Ops Mgr) with the remaining items we needed to move. He determined an (ultra competitive) hourly rate for moving the remaining large items and unpacking the 20' container which we had sitting at the new house in the driveway on moving day. He was able to accommodate a Saturday move for us (on short notice) and sent a 5 man team who must have been the all-star team. The team consisted of our crew leader Terry, along with Alfredo/Alfonso/Milton/ and Hugo. It was blistering hot and these guys were supermen. The new house has 2 steep stairways to get to the 3rd floor and the walk in attic and they put everything where we directed them to. They were very personable, professional, and courteous and you couldn't tell if they were absolutely wiped out because they kept powering thru until the job was done. We provided some breakfast snacks, water and Gatorade along with some lunch to show our appreciation of the hard work they were doing (along with a nice tip at the end). They finished early in the afternoon and made sure we were 100% SATISFIED WITH EVERYTHING before they left. I hope we don't have to move again, but if we do, it will be with Truckin Movers!! Great job Brad and team Truckin!! By the way Terry, since I am former Army, I choose Army over the Marines any day of the week . Just kidding, were all brothers and sisters in the military. Thank you for your family's service!! God Bless you guys! Tony S. read more

Called 03/08/18 around 12:30 PM and provided detailed information and responses to their question concerning my upcoming move and storage needs and was told someone would contact me shortly to provide further info and cost estimates....today is 03/13/18 and still no follow-up. Not very reliable read more

Moving is stressful. So when it came time for my wife and I to move from Chapel Hill, NC to San Francisco, CA the week after our wedding, we decided that it would be worth the extra money to hire a moving service. Rather than blindly pick a moving company, we asked a few friends for recommendations and even consulted Yelp. Mostly based on personal references, we decided to go with Truckin' Movers. We paid more than I would like to admit (and more than you would pay an average moving company) to have them load up a large truck with furniture, televisions, wall hangings, art, etc. They actually did a nice job loading it up on the front end (e.g., taping up the corners of picture frames, wrapping and covering furniture, taking standard precautions for a moving service), but they did an absolutely horrible job delivering. We flew into San Francisco on a Friday so that we could arrive ahead of the truck at our new apartment on Saturday morning. That day we woke up, bought breakfast, and headed to the apartment early because the truck was supposed to arrive at 10 AM... Noon rolled around with no word from Truckin' so we decided to give them a call. We were told that they were running late, but would be there soon. OK, no problem... An hour or so later, the truck arrives and it's too large to park on our block. The driver then informed us that they would need to drive the truck back to San Jose to get a smaller truck and would need a few hours to do so. I'm beginning to get frustrated with Truckin'... We hear from the driver mid-afternoon and he says that because our stuff is at the back of the truck, we'll have to wait until he delivers furniture to two other houses so he won't be able to get to us until that night. I'm now furious... 10 PM and Truckin' finally arrives. They didn't finish until 2:30 AM, dinging and chipping four of our most expensive pieces of furniture in the process. When we called the company to get reimbursed for damages they were totally unresponsive and unprofessional. This company is not worthy of their Grateful Dead inspired name and logo because they are absolutely terrible at moving people in San Francisco. read more

Truckin' Movers has moved me three times, each move somewhat more involved. Each move was handled efficiently, professionally and respectfully. They were on time, worked a full day and met their deadlines. Each move involved a full pack and unpack. I have to say that in all 3 moves, nothing ever went missing nor couldn't be addressed and only one item was ever broken - the glass in a framed piece of artwork which they brought to my attention without hesitation. I told them I would l take care of it. My last crew was only Spanish speaking and even though I can only mutter a few words, we got on very well and were able to adequately communicate and work together well. I would use them again if the opportunity presents itself. Thank you Truckin' Movers for taking care of us. read more

I've been moved 6 times by Truckin Movers in the last 4 years due to a separation and divorce. Hopefully I won't need any additional moving services any time soon. I've found the movers themselves to be courteous, respectful, hard working and careful with my stuff. They've shown up on time or as close as makes no difference and their time estimates have been reasonably accurate. The office staff could sometimes be more prompt about follow up, but otherwise I've found Truckin Movers to be reliable and reasonably priced. I would recommend them to any of my friends. read more

I recently had my third move with Truckin' Movers. Their operations people are very professional and helpful, and their crews are respectful and careful. I hope I never have to move again, but, if I do, I will call TM. They handled my cherished family antiques very nicely and were careful not to scratch or puncture walls at either location. Highly recommend. read more

UPDATE: Our move occurred in the middle of June. After initially posting this review, TM got much more cooperative. They paid for someone to come out and repair our furniture, and he did a great job. Around HALLOWEEN we finally got our floor fixed. Now they are harassing me about updating my review. It's true that after 4 1/2 months they finally fixed everything they could. However some things (my lost and broken jewelry, my expensive vacuum that is now missing the attachments, glasses, etc) will never be fixed or replaced. Not to mention all the time and stress I spent dealing with this. I have updated my review, but I am not changing my mind. I wouldn't recommend TM to my worst enemy. read more

Truckin' Movers was our first experience with a full-service local move from Chapel Hill to Durham, NC. We had the fastest, easiest and overall best move we've ever had. Nick worked with us on our estimate, and the crew leader, Jay, and movers Alfredo, Caesar, and others were great. As of today, we finished packing everything and absolutely nothing was broken or lost. I really admired the way they packed all our tiny hardware in paper and attached to the furniture it came from. So far we have found every little shelf support and screw, and it was all packed neatly without being stuck to any adhesive tape. They also lifted every piece of furniture when moving it, and asked me about exact placement preferences. A couple instances when I said I wanted something just a few inches to the left or right, they lifted it right up instead of pushing to slide. They were so conscious about my preferences and our floors. These details were impressive! They were obviously having a good time together while doing extremely hard work. Jay was a great communicator and asked us about many things. He made sure to utilize all the packing materials we already had, and even when he found some flammable items he couldn't move, he packed them up nicely for us to take in the car. I felt he had a genuine helpful spirit and "can do" attitude that makes workers stand apart in their excellence in customer service. They were extremely efficient and the cost came in at less than the bid, so I am giving them 5 stars and would definitely use them again. read more

I really like Doug and his crew at Truckin' Movers. I called them when we moved from our apartment to our townhome. They were quick, really careful with our furniture and didn't take any extra time. Their pricing was fair and probably the best value in the area when it comes to moving. I wholeheartedly recommend Truckin Movers. read more

Truckin' Movers did a great job with my move from North Carolina to Georgia. Brad was great over the phone to organize the move and work through the estimate, which ended up being within 2% of the final price. Terry and his crew did a fantastic job packing up my furniture and unloading the truck at my new place. Friendly, fast, and courteous service - highly recommended. read more

We moved cross country from Durham to Seattle. Truckin Movers were excellent and easy to work with. We are senior citizens and have limited strength. At both ends of the trip the crew was patient and helpful and took care of our things. They clearly worked hard and steadily to get the job done. read more

We have used Truckin' Movers three times over the last 25 years, and they are outstanding. This past month we signed up again with Truckin' for our relocation from Maryland to Colorado. They were wonderful every step of the way! Their sales team was great in providing estimates (and their bid was the best). The packers arrived on time and did an excellent job of safely packing our goods (taking special care with breakables). The driver of our van was terrific, and he did a perfect job of maneuvering in our narrow streets. Our shipment arrived on time at our new home in Colorado, and the team on site was professional, courteous and thorough. Our belongings arrived in perfect condition. Moving is not fun, but it was certainly the best it could be thanks to this fine firm. We highly recommend them. Thank you, Truckin' Movers, for a job very, very well done! read more

Pros: - The move went reasonably well - The movers were friendly and honest - The price was also reasonable Cons: - The movers where about an hour or so late, no one called me to let me know - One of my brand new pieces of wood furniture got a few noticeable dents/scratched in it. The workers admitted to it as I pointed it out. They told me to just sign their paperwork saying there was some damage, and I did that. Today I got an email from them about the "Claims" process. The claims process was riddled with enough red tape that I'd probably need to get an attorney involved to just make sure I'm not completely forfeiting all my rights. Seeing how overly complicated it is, I'm sure I'm just going to have to live with damaged furniture, and I'm sure this is their objective. - When I booked the move, I was told that there's an extra charge that applies to heavy furniture ( safes, pianos, etc). They also said that this extra fee goes "straight" to the workers that were involved in moving that piece of furniture. Well, on the day of the move, one of the movers admitted to me that the workers don't actually get the full extra amount. He said that the company skims some off the top. This was extremely disappointing to me. Before I found this out, I was perfectly OK paying the "heavy carry" charge as they called it, because I thought it went to the guys hurting themselves to do it. This to me sounds like one of those news headlines you see in the afternoon, "Local company lies to it's customers, short changes its employees. Full story at 11:00" ***Since writing this review, the owner has called me and said that their workers are getting their money. There's really no good way for me to know. Also, someone else from this company has been non-stop hounding me about changing my review (phone calls, emails, etc). My opinion would be, that's why there are so few low-ratings for them. Summary: - I'm certain almost all moves have some amount of minor damage. I chose this company because I thought I might get by damage-free. When I last moved a few years ago, I used another local company called Trosa. Yes, they damaged a piece of wood furniture also. However, the BIG difference is that they said "No Problem" and loaded it right back up on the truck and brought it back to me a few days later and I couldn't even tell it had been damaged. I still have that piece of furniture and it looks great. - I didn't go to law school, but I wish I had after reading their claims process. I wouldn't have even written a review if I hadn't gotten the email containing their claims process. But I thought the short changing of their employees was worth mentioning as well. Disclaimer: All of the information within this review are solely my opinion and are not based on any established facts or proof. read more

They packed and moved us 8 hours north from Durham. They were great. Polite, efficient and honest! I truly enjoyed and relaxed during the entire process. They had everything under control! Pricing was fair and reasonable. I can highly recommend Truckin Movers! read more

Truckin Movers was just fantastic. We moved from Chapel Hill to Pittsburgh. Our crew chief was James and he provided fantastic customer service. The moving costs were almost spot-on to the estimate. Would highly recommend this company. read more

If moving could ever be an enjoyable process, Truckin' Movers provided it for my recent out-of-state move. I should know, I've moved all over the country, and almost without exception it's been a stressful and often damaging experience. The folks at Truckin' Movers (Brad, James, Wayne and Alfonso) were all tremendously attentive and helpful, as well as professional and efficient. I was amazed that they actually cared about my items in terms of placement and handling. Truckin' Movers is a top notch company and I will recommend them highly. read more

We hired Truckin' Movers a few years ago for our rather complicated move from Los Angeles to Durham, including a year of storage for all of our worldly belongings while we were abroad. Every aspect of the move--from the initial meeting to obtain an estimate to the final item being moved into our home a year later--was done with the utmost professionalism. The office staff we dealt with were friendly and helpful, and the moving crew was efficient, friendly and infinitely patient during a very stressful time (at least for us!). Just this week, we used Truckin' Movers again to move several pieces of antique furniture from Atlanta to Durham, and again we were thoroughly pleased with every aspect of the move. The crew was courteous, on time and cheerful; they even remembered us from our move several years before. In addition, they were extremely careful with the fragile furniture that they moved. I highly recommend Truckin' Movers and would use them again in a second. (I also love the fact that Truckin' Movers is locally owned and operated.) I definitely give them a 5-star rating! read more

They did such a good job, I'm writing my first yelp review about it. Truckin moved my family of four across Durham last week. They sent a crew of 5 guys who were extremely polite, professional and just plain pleasant to spend a day with. We've moved 7 times in the 7 years since we've been married, and have had more than a few moving crews that were just there to do the job. Truckin understands that moving day is a terribly stressful day that you are forced to spend with strangers, and they go the extra mile to make it a pleasant experience. Best of all, the move took exactly as long as they said it would and cost exactly what was estimated. Highly recommended! read more

In my opinion, moving is already an extremely stressful event...you don't need your moving company to add all sorts of drama to make it worse. I had a representative from Truckin Movers come to my place to give an estimate. Their estimate was not the cheapest, but they seemed reasonable and I thought they would do a decent job. When I got the final paperwork, I noticed that there were a few insurance options, and since I didn't feel the need to have the highest insurance, I called to ask whether going with one of the lesser insurance levels would decrease my overall price and was told it would. I signed all of the paperwork and sent it in, assuming I was all set for my move to Chicago. I called a few days before the move and was assured that the movers would arrive at 9:30 am (4 people were supposed to come, as stated in the contract), this was already later than ideal, especially with the weather forecast being for snow and needing to start driving my car to Chicago that afternoon. In fact, the movers did not show up until after 10:30, and only 3 of the movers came. They did an alright job, but I still got on the road later than I had hoped and ended up getting stuck driving through some rough driving conditions longer than necessary because of this late start. I also called Truckin Movers a few days before my scheduled delivery to confirm the delivery, and it turned out that Truckin Movers had never bothered to schedule the delivery. After their representative had stated that a guaranteed delivery date was one of the perks of using his service, I thought it was strange that they would ask me to move the date of my delivery. I guess they finally scrounged around for some company to deliver my things, but not the company they had stated initially, who I had researched to confirm that they were a reputable company. The delivery people ended up being quite excellent, but they weren't really connected to Truckin Movers at all. When I finally got my bill, it was for far more than I expected. My load had been only 3/4 of what I was quoted for, so the price was decreased because of this, but the management at Truckin Movers refused to honor the lower-priced insurance option I had selected when I signed the contract. After I had to go through all the trouble and hassle and wasted my time doing things that should have been the job of my movers, I think they could have at least honored the agreed-upon discount. All in all, the actual move was alright--all of my things arrived intact, but the bookkeeping and logistics of this company are severly lacking. read more

I thought I had found the best moving company in the Durham area until it came time to get the damaged items fixed at my destination. The crew at pick-up was great. The time frame estimated for the pick-up was good and the crew of 4 worked carefully and efficiently to get our things packed into the truck over 2 days time. We had our items in storage for a few weeks, which all went well, and the scheduling for the delivery after that time was great too. Upon delivery in a different city, instead of having a crew of 4 as they had at time of pick-up, there was only a crew of 2, which made the move in last 12 hours! Inevitably a few things were damaged, which I don't have a huge problem with since I realize things like that happen, and are almost expected when moving all of your belongings like that. What I do have a problem with is the fact that we are now approaching 3 months since our move in date and I still have not received the call from the restoration company that I am told will be contacting me "tomorrow". I find their scheduling and logistics service to be great, but I would rate their office customer service to be below average. My feeling is they should take more of an active effort in making sure damaged items are restored instead of being concerned with their final payment. I was so happy initially to have found such a great company, but I'm now glad I waited to write me review because my opinion has sure changed throughout this ongoing process. read more

They were ok. The guys definitely worked hard, but 2 of the crew asked me several times if they could "have" certain things that had been set aside for charity and other family members. It made things quite awkward. I felt it was very unprofessional. read more

I never even made it to the move and my experience was awful. I called to get the initial quote and was scheduled for a "estimate appointment" over the phone later that week. I called later to confirm that our desired move day would be held and the person I spoke to said it would. When the time for the appointment came, I received no phone call. I called to find out what happened and I was told the the person doing the estimate was not in the office. 45 minutes later he finally called me saying that I got "tied up." He then informed me that the time we had reserved was no longer available and offered other options. That was it for me. Based on my experience, this company does not communicate with their potential clients or with one another. In this case, it lost them a customer. Maybe they were having a bad day, but this is a bad way to do business IMO. read more

Moving is hard; in the past 10 years I've moved 6 times - including 3 cross-country moves and one international move. Truckin' Movers have done my last two moves, and both have gone off extremely well. Both moves were reasonably complicated, involving storage, interstate, and an international component, and both came off without incident. The international move required a lot of coordination between movers in Los Angeles, Durham, and the UK. The crews at each place were fantastic, efficient, and communicative. As testament to the crews, not a single thing was broken in transit. A lot of coordination was needed on this last move, and Truckin' came through in spades. I can't recommend them highly enough, and would use them again in a heartbeat. read more

I had a great experience with Truckin' Movers and would highly recomment them to anyone! I had sort of a complicated situation since I was already out of state and had to fly back to Durham to oversee the movers. They were scheduled to come Friday morning and I needed to be done by 2 so that I could get back to the airport. Unfortunately it was supposed to snow and there were ice warnings for Friday, so I was sure the move wasn't going to happen. However the movers still showed up (even though all the schools in the area were closed because of poor road conditions) and spent hours moving my stuff in the freezing rain. They made sure to call my attention to anything that was already damaged (including a table leg that I didn't know was loose) and finished up in time. Because I had expressed some concern about getting out on time, they sent an extra guy which really helped to move things along. I was also really worried that my stuff wouldn't get to Chicago by my "guaranteed date", but true to their word, the movers showed up on time and did a great job. Nothing was damaged or lost. I was really happy that I was able to get a guaranteed pick up and delivery date since I know a lot of my friends were just given a range of possible dates. Ultimately, I found that the cost here was really competitve and the guaranteed pick up and delivery date weren't offered by other companies. They also threw in a week of free storage so that I wouldn't have to fly out right before Christmas, which was awesome. So all in all, I had a really positive experience with these movers and would definitely use them again. read more