Austin from Batteries Plus is literally a life saver. I rented a car from Hertz 30 minutes away and…read morethey gave me a vehicle with a dead key fob battery. Austin was able to test the battery and determined it was at the end of its life. He replaced it and provided me with a detailed receipt and record so when I file my complaint with Hertz my ducks are in a row. Thank you Austin and the Battery Plus family for saving an already stressful trip to Raleigh to see a sick family member.

I was looking for a single small battery, and they came in packs of multiple batteries. When I…read moreexplained that I needed only one, the young man working there came up with an ingenious, less expensive solution that still delights me. I really appreciated the thoughtful service and the knowledge of the worker.

I came here to buy a car battery as I was told by a mechanic that it needed to be changed. I called…read moreand was given a lot of useful information and went to the store the same day. The gentleman was knowledgeable and accommodating, and went out of his way to Install the battery. Prices were good and I was given the online discount. Great experience that took less than 30 minutes all together.

I live 26 miles away from this business. Calling them because they carry unusual batteries. I tld…read morethe guy I wanted to see if they had the battery I need. No numbers on the battery. Told him the color and what the dimensions were as for the positive side was indented. It was closer to the size of a C battery than an AA. He checked and said he had three different battery that fit my description. I started my 26 mile treck to the business. When I get there and show him , he shows me a battery that is a little longer than the one I want to replace. I asked him what did the other ones look like, you said you have three. He said he thought it was a different battery? As I described it in every way. Now they only have one that might work ????? I did buy it and it did not work. I brought it back for a refund. As I was leaving he said try the smoke shop down the road , they may carry the battery I need. I stopped in the smoke shop across from Knights Street lay gold course. As I walked in and was greeted by a guy. I said I was sent down from Battery shop, he said the number ID of the battery I needed. I did not say a word and he knew what I was looking for. He said the Battery place sends a lot of people down. They were out of stock on that battery at the time. Knowing what the guy at the Vape/ Smoke shop told me , why did the guy at the Battery place sell me a battery he knew did not work. That was a 54 mile trip to and from this business. Instead of doing the right thing for customers, they will sell you what knowingly will not work. Very dissatisfied and disappointed with this business. They wasted my time, miles on my car and gas. All for nothing. Beware of the guy with colored hair.

I went in to get my free diagnosis test on my car. The gentleman at the desk was very polite and…read moreknowledgeable about cars. He assisted me quickly and told me things about my car I didn't know I needed fixed. He even recommended a near by mom and pop shop that can give me a good deal.

We are all entitled to our own opinion, right? Well here is mines:…read more Parking: 5 Location: 5 Ambiance & Décor: 4 Customer Service: 5 Went to O'Rileys today to have my check engine diagnosed. That darn light came on today and the first thing I could do is panic and think about the cost to fix. As I was on a stroll back to work from lunch I yelped "Check Engine" and O'Riley's popped up on my local search. I walked in and was assisted by Stephen! He was awesome. He took a diagnostic device outside to my car and hooked it underneath the dash and low and behold... He pulled my code from the car and told me exactly what I needed to do. He even went the extra mile to give me some sound advice. Great experience today at O'Riley's

I am trying to be more independent since my husband has cancer. I needed new windshield wipers and…read moreheaded here because it was so close to the house. I had no idea what I needed but the staff was so helpful. He found the correct wipers and was willing to put them on for me! It was much easier than I expected and now I know how to do it!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Been here a few times now to get Watch, car fobs, and Apple Air Tag batteries replaced. The staff…read moreis so nice and helpful. They also will recycle old batteries. This is a GREAT business and store.

Came in to buy a new battery for my UPS. Service was friendly. Was assured by Michael that the…read morebattery sold to me was fully charged, and that all their batteries are sold fully charged. He did not check the charge on the battery before giving it to me. I get the battery home and install it into my UPS and the unit shows no charge in the battery. I call the store and speak with Megan. I tell her I am going to charge the battery and she says the UPS itself may be faulty. I agree. I charge the battery for 16 hours overnight with little hope. I turn it on, and lo and behold the UPS is showing a full battery charge. When I call to tell them they sold me an uncharged battery Megan tells me that this was "impossible" because all their batteries are sold fully charged. She speaks with Chris the manager, and comes back again with the same lame excuse "We only sell fully charged batteries." Well, pretty obvious that was not my experience. The arrogance is unreal. I am not offered a discount for my inconvenience, or at the very least, a longer warranty (they offer 1 year with battery purchases). Not even an apology. I doubt they care, but I will not return to this store.

3/26/25: We called yesterday to price a battery on 1998 Honda Accord. Darius wasn't very friendly…read moreon the phone & was very short - almost like we were bothering him. He told us it was $65 for a battery if we brought in the old battery. So, we stopped in today to make our purchase. We saw Darius & he seemed to have a better attitude. He wasn't short or rude like he was yesterday. We got the battery & he told us there's a 6 month warranty on it for 6 months. If we lose the receipt, the warranty is voided. There's no information on our receipt (ie. customer name or detailed battery information). So, I will be sure not to lose it. I recommend this place if you need a battery for the low, but that's about it.

I value customer service & didn't know what I needed. Perfect for that king of help. However they…read moredid not honor with my request to watch& see how they replaced my battery on my car fob (opening it)! so I could do it myself in the future. They did tell me what basic battery it took. The price for the 15 mins was like $22. They carry a lot of specialized batteries but their prices are higher. If you know what you need & can find it elsewhere, be sure to call & compare prices.

Very satisfied with my battery that once was dead but is now repaired, my car is up and running…read moreagain thanks to the kind folk on Stanley road

The best service that I've ever received. I went there to have my battery replaced. I proceeded to…read morepay while the ManagerJamie was about to install the battery. He noticed that though the battery was last purchased from a competitor, it was still under warranty. He asked that they refund my money and for me to follow up with the competitor if the problem persists. He tested my battery and confirmed that the issue was not the battery as previously diagnosed. This is one of the most ethical men I have met in the retail business. Kudos to Jamie, you have a customer for life. We need more men like you