Change my mind and decided to have a cracked screen on my smartphone replaced. Convenient location…read morein the Southpoint Mall, easy to get a hold of, had the replacement screen in stock and repair completed the next day in about 30 minutes.

I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

These people shouldn't be allowed to charge for their work. They use to be a good place to go to,…read morenow, definitely NOT!!!! How do you fix someone's phone and NOT put their SIM card back in? How do you tell the person that got screwed over, paid 75 for a service, that they have to drive for an hour to pick up their SIM card that the EMPLOYEE CARELESSLY didn't put back into the phone, "oh my fault" AND GIVE THEM A RANDOM SIM CARD WHEN THEY COME TO THE STORE PREVENTING THEM FROM HAVING SERVICE. Now, having to pay additional money to drive to their service providers store to pay for another SIM card.. What can I say, if you wanna be screwed over, lose money, and get your phone back damaged, then by all means..... go to this place. If you want it done right, FIND ANOTHER STORE

Broke my iPhone 14 Pro Max's motherboard when fixing my backscreen. The screen itself was okay but…read morethey did not take their time with gluing it back together and it popped off completely after a week. I will say it was a cheap place to try to get it fixed but you definitely get what you paid for.

I cracked my screen and tool my phone to two different locations While I was visiting Durham, NC…read more The first one attempted to rip me off. The second one had me to prepay, wait 2 days, and the part never arrived. I took my cell phone to Cell Fixx on Glenn School road in Durham NC. Fabien fixed my phone within an hour!!! I was very satisfied with the service.

I wish o could give NO STARS. Tried to ask a question and…read morethe employee talk derogatory and down to me. Telling me that I have no understanding of cell phone and of the working. I started to leave and he talk to the next customer on he never likes people like me in his store. I say is my first time. His comment back was "is yours last I'm calling the police. I have your plate number a filing you can't nor return to these store (as he pointed to the strip and Walmart) i went to Verizon at the other end of the strip mall and got 100% excellent service being a customer there. I would NEVER RETURN and never recommend.

I took my iPhone (8+) in with a cracked screen last weekend. (There's nothing like a cracked smart…read morephone screen on a weekend, and watching that crack spread, am I right?!) The man who helped me there was so nice and professional, and had the screen fixed (replaced) in no time. Whew! Thanks!

Terrible service. I…read morecame in with a problem on my phone. Basically, if you press the power button, the phone turns off permanently for a few hours. I told the cashier this and asked if they could help, being careful not to touch the power button. She promptly grabs the phone from me, presses the power button a few times, then hands it back and says they "don't do that". So now my phone is dead, maybe forever.

I came in to get my LCD screen fixed and David was incredibly helpful! He tried everything he could…read moreand was incredibly patient. He really tried to problem solve to help fix my screen, so I appreciate the effort. I really appreciate his ability to continue to take care of my phone while giving attention to other customers that came in. David provided some great advice for what I could do with my phone (unfortunately the screen was beyond replacing). David's excellent customer service will bring me back to Ekowireless at Northgate Mall and tell my friends about it. Thank you David!

I was told that my phone screen replacement would take 45 minutes to an hour. They had my phone…read morescreen replaced within 30 minutes and answered all my questions being honest that the phone wouldn't be as water resistant after the repair which is what I figured but they were honest about it. Staff was extremely friendly would definitely recommend this store to get your phone repaired.

Got my HDMI on my Xbox Series S fixed here, I paid over $100 just for my display to still stutter…read morein and out even with the replacement port. Basically, donated money for NO service

I visited Quick Phone Repair on 7/24 to get the screen on my iPhone 16 Pro replaced after it got…read morecracked on the corner. I called ahead to get a quote for their screen repair service and was told that the "premium" screen repair option would be $140 so I opted for that. I arrived, showed my phone's damage, and waited approximately 30 minutes for the repair which was all expected. What I didn't expect was the state of my phone once it was finished: the phone was overheating significantly and there were large black spaces around the display itself. Essentially, the display of the screen didn't come near to touching the actual corners of my phone. I asked the guy if this was normal and he shrugged his shoulders and said that it was. I asked if it would've been a different outcome had I gone to Apple and he just said that he could order an Apple screen replacement for me but that it would cost me another $350 + tax. I left extremely disappointed but I still paid initially trusting that the result was normal. After leaving the store, I went to a different one (iFixFast off of Old Wake Forest Road - amazing!) to ask for a second opinion. The man there told me I was given one of the cheapest screens on the market, that the overheating and black spaces were not normal, and that the screen itself was unusually thicker than it should be. I had him replace the original guy's work and my phone was back to normal--no overheating or black spaces around the display! Do not go to Quick Phone Repair unless you want to overpay for shoddy work. Worst experience ever.

Got my cracked ipad screen replaced for ~$300 and the screen stopped working after a couple weeks…read more Since it was within 30 days and after arguing they replaced it again for ~$100. A couple of months after the second replacement the screen lost touch again.