Incompetent staff and rude staff. Denied me my return even though I showed them that online it says…read moreI don't need to provide my own box. Absolutely ridiculous.

Fast and easy if you just want to do an Amazon return, but don't expect any hospitality…read more I was waved over to the counter and my return was processed. I said hi. I was given a receipt and that was it. Not one word was spoken to me--at all. Not one word. Not "Hi," not "thank you," not "bye," not "have a nice day." I'm hoping that the young guy was mute.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

I have been in this place several times now and the staff are friendly and helpful. Sometimes there…read moremight be a line but it moves quickly. People are so nice, it is worth the wait.

Convenient place especially if you are like me never have stamps at home anymore. I had a large…read morecare package to send to my BFFL so I just put items in a box. The clerk at the store was so helpful she gladly labeled and posted my package. It's a great gift shop aa well, cute cards, baubles and treats. I'm so glad they are close by its easier than USPS.

The husband and wife team here were amazing to do business with. I arrived earlier than I was…read moresupposed to and they let me right in which wasn't my intention but kind of them to offer. My fingerprints and pic for my license didn't take any time at all so if you need any of these type services provided here I would highly recommend them. Going into a place these days where they seem genuinely interested in helping you and not making you feel like you're a bother is refreshing.

From the owner: Instant Passport Photosread more

The UPS Store in Parkside Town Commons, # 2985 is just awesome. Great customer service with very…read morecompetent, friendly staff. The is prices are fair and it always a pleasure to visit there . I go in to ship items or to copy or laminate articles. I give this store the highest rating possible. Five stars .

I had 20 pounds of documents to shred. They were deposited into a locked container pending pickup…read more Store personnel do not have access to the container. Cost $1/pound.

I started this process late Nov 2025 to buy an ornate mail box and post. 4.5 months ago, cost is…read morearound $800. Only work 4 days a week, and not 8 hours a day. I knew it would take a few weeks but then it turned into months. Lots of excuses for delays. Special wood you can only get from Cali? and takes 6 weeks to be delivered to Raleigh NC. Assurances of delivery time none have been met yet. 3 weeks telling me delivery was to be at the end of the week. Now March 23, 2026, and I am told it will be delivered in 3 days. There are so many companies who provide great service but sadly this is not one of them.

Our mailbox got unexpectedly uninstalled by our neighbor who had a medical emergency at the wheel…read more. After finding out he was doing Okay, we needed a doctor for our mailbox.. Post & Pickets brought it back to life! Took it to them on Thursday.. Was expecting it repaired and reinstalled on Monday.. Got home from work on Saturday, and there was our mailbox all fixed and installed... Super nice people and knew exactly what we needed.. Will call again if any other mailbox emergencies arise :)

I had to ship 45 packages for my business and they were so nice about it! Samia was so sweet to…read moretype them all in individually and did it with a smile. Wonderful staff!

Went a few weeks ago and was told they were no longer taking items that they do not pack that are…read morelarger than a shoe box. Went back today with a small box and they refused to ship it. I have never had a good experience here and I'm done trying. Going elsewhere from now on.

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

From the owner: Now open at 6134 Rogers Rd in Rolesville!! Carolina Pack Ship and Print is your convenient pack,…read moreship and printing store. We are an authorized UPS and FedEx shipping outlet! Offering mailbox rentals with a physical address, package receiving, notary public, printing, copying, passport photos and more! Our focus is on taking care of you and making this all as easy as possible.