Super friendly staff always very helpful! They are always ready to help with a friendly smile. And…read moreexcluding the super busy Christmas season there is hardly ever any real wait time they always have enough staff to accommodate.

Above and Beyond Service. 100 star performance. Kwaku Ayim-Korankye mentioned that they may not…read moretake my picture submission because I wore a white shirt and recommended a darker shirt. I contemplated going back home to return and then proceed with the photos. Kwaku then went to his vehicle, provided me a shirt, commenced with the photos, and saved me a trip. If that isn't Platinum Service, then it does not exist. I personally asked for his name so that I could recognize this young man for his generosity. I have never experienced such a selfless act in my 40 yrs of life. Take a bow young man, you will be a successful man with such acts of service and kindness. If there were a million Kwakus, the world would be a Utopic place!!!!!!!!!

This is the best UPS Store in the area! There's another in Apex that I can literally walk to;…read morehowever their service is terrible so I drive 15 minutes to this Cary location. The owner of this location in Cary is kind and personable, and the service is fast!

I go to this UPS store to ship packages via UPS. My boxes are pre-labeled when I get there. Some…read moreshops frown on this but they have always been happy to receive the boxes and hand me a receipt. The place looks clean and well kept. They have a daily pickup. Works for me!

This is the best Fedex location in the area - I really trust the real Fedex, Walgreens and office…read moredon't give out the trust vibes and seem like they don't really want to be accepting packages. Where as this location - that is there sole job. The durham person was a bit rude but Maynard crossing is my go to stop. I cannot speak to the value of Fedex vs UPS or anything like that - typically I am dropping off pre-paid return packages.

What an interesting visit to a FedEx -- in the worse possible way. I arrived on a Saturday with a…read moreline almost out the door. That part, I didn't mind but when I finally reached the counter. The guy took my package and literally did a basketball "layup" onto the middle shelf -- BANG! It fell onto the top shelf. What in the world is this? Some sort of playground? I hope my package arrived safely. Pray for me. Never coming back to this location.

Friendly, efficient, and affordable. I'll take the easy-going people here over the post office any…read moreday. I only find the need to use this place maybe once a year at the most, but when I need them I'm REALLY glad they exist.

Great little shipping store with top-notch customer service!…read more Bring the items you want to ship and they will help you decide the best way to get them where they need to be quickly and at the best price, whether it's Fed-Ex, UPS, or USPS Priority Mail. You don't have to waste time printing or handwriting labels...they do it all. Just bring your mailing addresses and they will print the label, pack the box, and send your goodies (or fra-gi-le leg lamps) on their merry way. They will also sell your items on eBay and split (somewhat) the profit with you. You can also find delightful, scented soy candles (smells amazing in this little store), quirky artwork and even golf shirts for sale here. Super convenient, quick and easy!!

I prefer this location. Great customer service. There often is a bit of a line but I think that's…read morebecause customers like coming in. I was there a few minutes after 7 PM searching for my QR code and the person helping me was so patient. That kind of patience is hard to come by these days!

Update Dec 2025: A convenient location BUT.....a few issues:…read more 1) Parking is terrible especially when the driver of brown UPS truck cannot even park between the white lines! Maybe a newly licensed driver? 2) UPS driver puts all the bags with packages on the sidewalk! So much for porch pirates! 3) Getting to the door to enter, a large rock is a hazard other customers have complained and now another. Use an adjustable hinge at the top or put leg attached on the door to prop it open either are less hazardous than tripping. 4) Plug in fragrance and excess colognes are nauseating-might be UPS driver and employees but offensive with smells that overwhelm as I had an asthma attack, not cool. Generally, the staff are kind and welcoming but sometimes I feel otherwise and this is problematic given the nature of the business. Please escalate to management for UPS driver to park out back and leave spaces for customers. Also, the UPS vehicle is in need of tires! Seems like UPS safety is not a top priority....hopefully it is with easy fixes! 3 stars

this is hands down the worst business store I have been too. Who ever runs the printing department…read moreis not qualified to be customer facing, they lied about what they can do and did little effort after admitting that our product was thrown out 1 day after arriving to their store. do not trust this store if you have a deadline or need anything printed

I've stopped here a few times for Amazon returns. No pleasantries. Extremely transactional…read moreinteraction here. The staff never acknowledged me or offered assistance even after browsing the store after making Amazon returns. Not sure the value here compared to other places in the area.

Overall the experience was okay and I got what I went in for. If you are getting anything printed…read morethat needs to be altered or manipulated, make sure to get someone that is experience in their software and printer equipment. While the job got done in what seems like hours and I left feeling annoyed and frustrated with service. Nita greeted my fiance and I when we walked into the store. She asked what we needed help with and proceeded to help with the invitations I need printed. I had 3 documents that needed printing and I brought my own paper to print on. Since I was printing wedding invitations, I need to make sure it was perfect. I brought my own 110 lb paper & 12x12 card stock. I had a USB drive; 2 pre-sized documents (2 4x6 cards to a 8.5x11 sheet of paper) and 1 map that needed to be resized and manipulated ($5 fee) to fit the A7 invitation size. I had 75 sheets printed (BW @ $.12 each) and 1 set of 25 sheets professionally trimmed (@ $1.50 per cut). Total was under $25. The portion I didn't have professional trimmed, a industrial paper trimmer was available to use. I went to the same location a few weeks ago to print a few test pages on the 12x12 cardstock I purchased from Michaels. The gentleman (Carlos i think was his name) was very helpful and knowledgeable about the printing machines and how to use the Adobe software. He told me I just need to come back with the paper I wanted my invitations printed on and they could make it happen. Pro: I was able to change and resize the map as need, and made sure it was to my liking. There were test pages on white printer paper before it was printed on my invitation paper. Con: What seemed like should have been an easy print and go, became frustrating due to lack of knowledge. Nita was not very versed in the Adobe tool to resize my map or the printing equipment at her store. She got very flustered when it came to resizing the map to fit 2 to a page and creating a border around each card; calling for her colleagues help and loudly complaining she didn't know how to use the tool. Also I was assume on my previous trip that printing on the 12x12 paper wasn't going to be an issue, but Nita said that I needed to trim it down to 8.5x11. A younger associate overheard the issue and said the 12x12 page could be printed on the color copier machine. Personally I don't want to pay $1.50 cut for something that I had previously tested and printed with no issue. Per Nita's name tag, she has been with the company since 2001. If she wasn't able to print my 3 documents then it would have been better to hand it off to something who could, instead of complain about it.

The customer service was really good Nita helped me edit and print a label and it came out very…read morewell.

Staff is very friendly and helpful. They helped me successfully resolve an issue that I was having…read moreshipping a product. Packaging supplies prices are very reasonable.

Overall a solid business. Extremely convenient to have such a one stop shop for all your shipping…read moreneeds. It's especially convenient for drop offs and bringing in packages so they'll compare prices between carriers for you. They also carry a solid supply of shipping materials that you may need. The staff is also always very friendly, but at times may not be the most knowledgeable, this is usually ok though as they'll consult one another and get the necessary information. However, last time I went I was using a flat rate usps box and when I handed it over I was quoted twice the actual price, I know this for a couple reasons, the first being that it was a flat rate box and the prices are published. The second being that I just kind of said I'll think about it and went to the post office down the road who shipped it for the actual price which was literally half what the postal annex worker had quoted me. Now I'm not sure why their price was so high for the same carrier (usps) other than assuming that he did not quote the base price and instead quoted a price with add-one like insurance, tracking, etc. without asking me. Overall though I have always had positive experiences, and would still highly recommend, just would warn to be a little weary and ask some questions about specifics.