1. The Box Boss

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Holly Springs, NC

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The Box Boss

4.3 (3 reviews)
Open • 8:00 am - 6:00 pm

Services - The Box Boss

Apostille or authentication

Notarial copy certification

Jurat

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3 months ago

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11 months ago

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The UPS Store

The UPS Store

(21 reviews)

Every time I've gone to drop off a prepaid package they have pulled me out of line and accepted my…read morepackage quickly. My packages also ship out fast.

From Five Stars to One Star in 10 Minutes - Unreasonable Refund Policy!…read more I was actually prepared to write a glowing 5-star review after my initial experience here. The Hanna and the other staff were genuinely friendly and very helpful throughout the two days I spent gathering paperwork and setting up my private mailbox service. Today when I signed all the forms and paid $235 for 6 months of service, I was completely satisfied with the customer service. However, within 10 minutes of hanging up the phone, an urgent unforeseen circumstance occurred that required me to cancel my mailbox. I immediately called back to request cancellation and a refund. Hanna told me I needed to wait for their manager, who would be in within 40 minutes. When Joe, the manager, called, I was shocked to learn that their \"no refund\" policy meant they would keep my entire $235 payment - despite my having used the service for exactly 10 minutes. This policy turned what should have been a 5-star experience into complete disappointment. For $235 and 10 minutes of actual service, some level of reasonable accommodation seems fair to expect. The initial customer service was excellent, but management's inflexible approach to immediate cancellations is deeply concerning. **Buyer beware**: Make absolutely certain you won't need your money back before paying. Their no-refund policy applies even to immediate cancellations, regardless of circumstances.

Staples - So many services

Staples

(27 reviews)

Outstanding Customer Service from Shade at Staples!…read more I had an exceptional experience at Staples thanks to Shade! From the moment I asked for assistance, Shade went above and beyond to provide outstanding customer service. Shade patiently guided me step by step, answered all my questions, addressed every concern, and helped me select the best docking station and monitors for my laptop setup. The professionalism, knowledge, patience, and genuine willingness to help made the entire experience absolutely wonderful. What impressed me most was Shade's dedication to making sure I understood my options and felt confident in my purchase. I never felt rushed or pressured. Staples is truly fortunate to have someone like Shade on their team! This is exactly what exceptional customer service should look like. Thank you, Shade, for making my shopping experience so positive and stress-free. You have definitely earned my appreciation and loyalty. I highly recommend asking for Shade if you need assistance at Staples! Five stars are simply not enough!

Looking for one store? Nope you have options here! Staples, Party City, UPS, United States postal…read moreservice, TSA Pre-check CLEAR. This makes so much sense to share spaces and stop the unnecessary building of more locations. Here, I am able to stop off my Amazon returns, and pick up other items I may need for work or a party. The staff is always kind and helpful. The location feels organized and clearly divided the various services. Reasonable prices, but there is definitely an opportunity to drop some prices because of the rent they are saving on it seems by sharing a space. More customers, means more opportunity and lower prices means more customers. This location is near Walmart, so sharing a space and dropping the price (possibly) could allow them to be more competitive with their neighbor a couple doors down. Today, it did an Amazon return, and they are always efficient and they have streamlined the process significantly. There is plenty of parking and this location is easy to access. One tip I have for Amazon is your return options should also give a choice to choose the closest location to your current location, not just the addresses in your account. This could open up return locations while people are out and about.

The Box Boss - notaries - Updated November 2026

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