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    28 days ago

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    3 months ago

    My return to Amazon has to wait. They had 1 person scanning and was so slow!!!! Other workers were just walking around.

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    Repair Zone

    Repair Zone

    (7 reviews)

    Change my mind and decided to have a cracked screen on my smartphone replaced. Convenient location…read morein the Southpoint Mall, easy to get a hold of, had the replacement screen in stock and repair completed the next day in about 30 minutes.

    I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

    Batteries Plus

    Batteries Plus

    (27 reviews)

    $$

    I wouldn't recommend coming here. Scheduling for a phone repair with them online was easy, but once…read moreyou get there they have no idea what's going on. 3 Guys working there, one can't find a massive battery that's right in front of him, one is either too high or too tired to care and the only guy who appears competent is too busy stocking air fresheners to help and quips that they don't use the online scheduler. They don't read any comments or anything that was scheduled, I have to explain to them what was wrong, so I had to diagnose it for them. They blame T-Mobile for the scheduling issue until I point out I scheduled with them specifically on their website. He wanders in the back to eventually come back saying the screen is a special order and I'd need to reschedule with them. I left. The incompetency all around the whole shop shows me I shouldn't trust them to replace a screen even if I did reschedule with them. If corporate is forcing the online scheduler, then corporate is failing. If they can't figure out anything to do with an online scheduler then how are they capable to repair phones?

    I came here to buy a car battery as I was told by a mechanic that it needed to be changed. I called…read moreand was given a lot of useful information and went to the store the same day. The gentleman was knowledgeable and accommodating, and went out of his way to Install the battery. Prices were good and I was given the online discount. Great experience that took less than 30 minutes all together.

    Staples - shipping_centers - Updated October 2026

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