I would leave a zero stars if I could but this is a BAD BUSINESS. They tell us $65 when I brought my phone and told me it was $91 and the worker was unhelpful didn't tell me his name or nothing DONT COME HERE! read more

Phone Repair Zone - Needs to be fired - Mobile Phone Repair Near Me - Raleigh, North Carolina

Poor a** quality !!! They put two replacement screen on an iphone 14 max and a non apple battery which caused my phone to over heat!! I had to snatch a screen protector out the dudes hand because he thought he wasn't gonna replace the one he took off and didn't put back on after coming up there for a third time for a shitty job he did! Clean that store and invest in better products or go out of business with that poor customer service. read more

Phone Repair Zone - a square. - Mobile Phone Repair Near Me - Raleigh, North Carolina

VERY SHITTY PHONE REPAIR MEN doesn't know how to do a simple job of repairing a phone, I don't think it's that hard to fix a phone screen especially when I have a friend that fixes them and he even said they messed up a phone I brought to here like about a month ago and they messed it up bad the phone won't even turn on anymore with a brand new battery! Don't come here for nothing even if it's cheaper don't come just get a trusted person to fix your own stuff!!! ZERO STARS read more

This place sucks!! I don't recommend it to anyone! We left my husbands phone to be fixed while we ran a couple places. He told us he'd call my phone when it was done. We never got a call so we just decided to come back. As we pulled back into the parking lot, we passed the employee leaving in his car. He had a sign posted he was gone for lunch and a phone number to reach him at. My husband called and said he was here to pick up his phone and he said he'd be back in 15 minutes. 25 minutes later, we tried calling and he wouldn't answer. 4 calls trying to touch base with him bc we have our baby and have places to go and he won't answer. After 35 minutes, we tried to call again and got a man who said the employee should be back in 30 more minutes but we said we couldn't wait that long and we just need to pick up the phone even if it's not done. The man had noooo answers for us and wasn't even sure when the employee would be back. After waiting AN HOUR, he finally showed up at 4:20 with absolutely no urgency. The phone was already done and we never received a call saying it could be picked up to avoid this whole problem like we were told!!! So unprofessional and I don't recommend this lousy place to anyone! read more

I used to LOVE this store. Me and a friend have gotten our phones repaired here numerous times and it was always great. One time however, I got a screen replaced on my IPhone X. Everything worked fine on the phone except for a few minor cracks across the screen. They replaced the screen fairly quickly, however as SOON as I got the phone back, the front camera and Face ID didn't work. I mean as soon as I was handed the phone and turned it on, it wasn't working. I told the gentleman about the issue and was basically told "that isn't our problem, we didn't touch the camera". I kindly explained that it had worked fine before coming in so with all due respect, I thought something had potentially gone wrong during the screen repair, perhaps accidentally. The gentleman repeated his previous answer so I left. The next day I called the store to speak with someone else and was told "we'd be happy to help, come on in we will fix it". I took it in and after taking a look, the gentleman called the guy who replaced my screen, said "hey did you replace a iPhone X screen recently? HAHA yeah it's THAT guy" and began laughing. He then came out and told me they would not fix the phone and to leave. Listen, I really loved this store. I had been here numerous times and even driven almost a hour just to come to this business. But the way they handled this has lost my business forever. Maybe they didn't break my camera. But it's rather coincidental that it stopped working as soon as they touched it. Had they been polite about it, I may still come. But laughing at your customers and refusing to help them just isn't a good way to do business and for that I'll never return. read more

Quite possibly the best place in town to fix your phone. Having a cracked screen due to a phone-drop while I was in Italy, I finally got around to getting the time to get this errand done. Before stumbling on "Phone Repair Zone", I called three other places first. While all were nice, I got quoted $89, $100 and $129 from different places all to just replace a 6s Plus screen. Crazy deltas there. While on my way to Phone Repair Zones competitor up the street for $89, I saw Phone Repair Zone while driving and called them for a quote.. just to be sure I had all my cards to examine. Can you believe he told me $69.99?? Wow! What a deal. I immediately turned my car around and headed to PRZ. What I also like about it is that they actually have a parking lot, as most establishments in that area only have paid street parking. I only waited about 15 minutes until my phone came back to me as perfect as everrrr. I can't believe I entertained the thought of buying a completely new phone. Such a n00b I am. This place is *THE* place to go if you're a savvy shopper and just need it done ASAP! They saved my iPhone life :) for that I am grateful. read more

Ever at Phone Repair Zone is an angel and fixed my phone for me on the same day for $50 when it would have cost $200+ at the Apple store and I would have had to wait a few days. I tried to fix my iPhone screen myself with a kit I bought on Amazon (because I'm a smart independent woman who don't need no man, right?). MISTAKE. I totally effed it up and didn't connect stuff back together right. I brought it to Phone Repair Zone and Ever fixed it within an hour with the screen I bought on Amazon so I only had to pay for labor, not parts. THANK YOU SO MUCH! read more

Great place! Very nice on phone and in person! The BEST prices around! Need to go back if ever need anything for phone.

I've lived with many cracked screens before and used many different phone repair stores.... this one was by far my best experience! The prices were beyond fair and they even gave me a discounted screen protector since I got a new screen. With fantastic warranties and friendly service, I could not endorse phone repair zone more! Plus, it took maybe 15 minutes. Great place, great prices, highly recommend (esp for the broke college student, like myself)! read more

very poor store , left my iPhone 11 on a Thursday , they weren't at work for 6 days straight & still haven't answered

Fast repair, great service & excellent quality.. at a fantastic price!! Hope I won't need to be back, but I won't hesitate to return if needed. Thanks! read more

Incredibly responsive - as I had some questions, and they solved my specific issue around port connectivity with a smile! Really appreciated the attention, and highly recommend them. Will think of them first for any of my future iPhone repair needs. read more

Michael from Phone Repair Zone was awesome! Had my phone repaired in like 30 mins and I was on my way! This place also was not trying to charge me an arm and leg to get a new screen on my iphone 11 pro max! 11/10 would recommend this place to anybody and will use them again if I ever happen to shatter my phone again! They also told me theres a 60 day warranty on the screen if it messes up again! (not if i crack it again though which is fair lol) read more

Great service! My iPhone 7 had a broken proximity sensor from being dropped. It was in a boot loop and would not turn on. The issue was diagnosed accurately, the part was replaced quickly, and the phone works perfectly. Fast, no hassle service - I definitely recommend this place! read more

i have an iphone 11 pro max, ended up breaking the screen on a set of stairs and since i wasn't able to get a quick appointment done through apple, i found this business. i am grateful i was able to get my phone repair pretty quickly and for a good price, i have had a ton of issues with my phone since then. now, the first time the screen was replaced, that's when the problems first started such as my phone shutting off and booting back up randomly many many times throughout the week; didn't quite understand how because it was just the screen that got fixed and also being they don't use any oe apple products, they have pretty cheap screens and the first one had a bad blueish tint to it. the second time around, a few months later, only dropped my phone no higher than three feet from the ground and the screen was destroyed so i went back, had it done again (i'll give them credit, they are pretty fast and can have it done in ten minutes) but this time, my face id stopped working (only after the screen was repaired), the screen now had a bad pinkish tint to it and now (currently to this day) the screen always only works maybe 70% of the time and i'll have to lock and unlock it a bunch of times for it to work right and will often, maybe at least once a week stop responding completely and i'll have to hard reset it. the first time after having the second screen replaced, i brought it back because of that issue and was told "this issue is common for iphones", well that isn't the case for my apple products i've owned over many years until i had the screen replaced with the cheap screens that are used. obviously they don't sell original apple screens but i do suggest people to just get insurance through whatever phone carrier and/or apple to get an original screen and avoid problems like i (and after reading, that another person that has spoken up as well) have had. the only really good things that come out of the business is the price and how fast the service is done, other than that i wouldn't do a screen repair again and just go with insurance options via verizon. read more

i walked in the the store and MO was extremely helpful and solved my issues fast if anyone has problems with there phone this is the best place to go to read more

Service was great and speedy! Most of all, the price was SUPER reasonable. I was quoted from another company $50 more than what I was charged here. This place is awesome, so if you need your phone fixed here is the place!!! read more

This guy repaired my iPhone incredibly quickly AND at 8pm at night. Reasonable prices, great services and a very very nice man! I can't recommend this guy highly enough. read more

The place fixed my iPhone 6s screen fast and cheap and it looks nice and I would come back it so much cheaper then paying 149 plus tax from apple read more