Bulldog Express has been consistently outstanding every time I've worked with them. Their team is…read moreprofessional, reliable, and always goes above and beyond to make sure everything runs smoothly. Communication is clear and timely, and you can always count on them to deliver with care and efficiency. Whether it's a quick pickup or something more complex, Bulldog Express handles it with the kind of service that sets them apart from others. Highly recommend them to anyone in the Garner area looking for dependable and friendly service!c

I visited this postal service location today with my two daughters to ship a business package. It…read morehad been about two years since my last visit, and I fondly remembered what made this place stand out: the owner's friendly Great Dane and another dog (whose breed I'm unsure of). They were such a delightful pair--the Great Dane was especially calm and welcoming for its size, adding a unique, joyful vibe to the experience. Excited for my daughters to encounter them like I had in the past, I asked upon entering, "Where are the puppies?" I was met with silence, followed by a sharp response: "We put them away for the day." I tried to keep things light by saying, "Okay, well, hi--how is everyone?" but received only a curt "We're good." I waited in line quietly until a young lady assisted us. My daughter, overhearing, asked about the puppies, and I explained there was usually a Great Dane and another dog. That's when a male employee interjected harshly: "I had to put the Great Dane down--you should be careful with what you promise." I was stunned, both by the rudeness and the sad news. The female owner then clarified that the dog had MS and could no longer walk, which explained the decision. I truly apologize for unintentionally reopening that wound; I had no idea, given the time since my last visit. A lot can change in two years, and I understand the pain of losing a beloved pet. That said, the tone and delivery were unnecessarily aggressive and off-putting. I simply wanted my daughters to share in the positive, dog-friendly experience that first drew me here for my business shipments. Unfortunately, the vibe now feels cold and unwelcoming--the energy is gone, and without that unique niche, there's little reason to return. I'd recommend others take their packages elsewhere for a more pleasant interaction.

I've been a customer for years and I love this place! Friendly, knowledgeable, helpful people make…read morethe difference. No matter how long the line, they are still much more efficient than our local PO's. And dogs are welcome too...!

Convenient place especially if you are like me never have stamps at home anymore. I had a large…read morecare package to send to my BFFL so I just put items in a box. The clerk at the store was so helpful she gladly labeled and posted my package. It's a great gift shop aa well, cute cards, baubles and treats. I'm so glad they are close by its easier than USPS.

I had a mailbox installed by Posts and Pickets. I called on a Friday and Tyler set an appointment…read morefor Monday afternoon. I have to mention that I actually called initially 2 weeks before that but had to wait for the 811 service to come and mark the ground because I was moving the mailbox to a different location. Although I didn't buy my mailbox from them directly (I had already ordered everything I needed from Lowe's) when Tyler initially came by to install my mailbox, we discovered that the bronze metal 4 inch numbers ended up not being able to fit on the mail box post area intended for their display. I was heartbroken. These numbers matched the ones on my house, and I did not want to downsize or change the font type. Tyler brainstormed an idea where he would custom build side planks from scraps wood that he had at the shop and would cover them using flashing like you use on a house so that they would be as resilient as the polyurethan post and match almost perfectly and would require little maintenance. Not only was this custom it was an inexpensive as he charged only $20 to make the planks. He sent me a mockup during the workday for my approval and was I so happy that he was even able to attach them the way I preferred, vertically on the post. He took my supplies with him and assembled my mailbox at the shop reducing the time needed to install at my home to less than an hour. He was knowledgeable, professional and easy to talk to. He even swapped out the mailbox mount plate because the one I purchased was too small for the XL mailbox that I bought. The concrete was included and he removed my old mailbox and disposed of it for free. He thought of things that I did not, like saving the soil from the new hole to fill the old hole from the previous spot and kept a perfect plug of grass to make the old hole look like it was never there! I had a wonderful experience with this service and if I come across anyone needing a new mailbox in his service area I will gladly recommend him. Look at how wonderful my mailbox turned out. Worth every penny! Thank you so much Tyler!

I started this process late Nov 2025 to buy an ornate mail box and post. 4.5 months ago, cost is…read morearound $800. Only work 4 days a week, and not 8 hours a day. I knew it would take a few weeks but then it turned into months. Lots of excuses for delays. Special wood you can only get from Cali? and takes 6 weeks to be delivered to Raleigh NC. Assurances of delivery time none have been met yet. 3 weeks telling me delivery was to be at the end of the week. Now March 23, 2026, and I am told it will be delivered in 3 days. There are so many companies who provide great service but sadly this is not one of them.

Always an issue with something at this location. I've purchased shipping online through my UPS…read morechoice account, no one knew what that even was and tried to tell me I need to repay for shipping. Now it's "Notary is only until 5 you need to come back tomorrow" (it was a few minutes before 5). The problem always arises from the same older lady behind the counter.

Worst experience ever. All I wanted to do was close a mailbox on 8/2/25. Two employees present…read more After waiting in line for 10 minutes, I reached the 1st employee. She was not trained on closing a mailbox. The 2nd employee had me wait. The teen then proceeded to watch 2000 copy pages print for a customer instead of taking on new customers simultaneously like me. (no reason to watch papers print) No common sense. The line was long. After waiting 1hour or more. I gave up. I just left. Not going to spend my Saturday watching UPS staff watch a printer print. Horrible service.

If you are a business owner of any type, whether direct sales or brick-and-mortar, you NEED their…read moreservices! I'm the owner of a sign shop in Raleigh, and right now Intelligent Office is 100% answering our phones for us. We have increased productivity in our office without the constant distraction of phone calls. And, we have increased sales because we can get back quickly to clients and potential clients, or have their calls patched through to our cell phones. They field all of our calls and so we aren't bogged down with looky loos or spam sales calls. It's like having a full time receptionist on staff without the cost of adding to our payroll. They also offer temporary office space, conference rooms to rent and mailbox services. Michael, Carolyn, Lauren and the entire staff at Intelligent Office are wonderful and so helpful! Please call them and visit their offices today, you will be impressed!

Convenient location not too far from the downtown Raleigh courthouse and convention center. Good…read morenotary service and meets my shipping needs.

Advertised having notary service. Called to confirm but no answer and left a message with my…read morenumber. Waited an hour then walked over to find out no notary until later in the day. Stopped at 4 different downtown banks who ALL referred me to this UPS . Bottom line is they don't answer the phone and may not have the services you need.

I have been coming to this store for many years and I have always experienced Five Star service…read more Aman the owner and Dillon the store manager are pleasant, knowledgeable and dedicated to providing exceptional service. I sometimes ship expensive items and I totally trust them to expedite these shipments. A couple of times Dillon has had to trace shipments due to warehouse issues in New York. In these instances, he goes the extra mile to follow up with me, keeping me informed on the shipment, insuring that the package is delivered to its proper destination. Great follow up and communication! You can trust this store to deliver exceptional service each and every time.

Go to a different location!…read more The UPS store on Falls of Neuse Rd. Closes at 6:30PM when the other locations are open till 7PM There's always a long line at this location and parking is not the best. Customer service could be a lot better. I suggest the Strickland Rd. Location.