Allison and her staff make common sense decisions on shipping( unlike Big Brown). Great store to…read moredo business with!

Amazing service! Highly recommended! The lady works there super nice ! I would always go there from…read morenow on!

First and last time doing Amazon pickup here. The guy running this place is beyond miserable and…read morerude. He acted like I ruined his day because I had a pickup. This was my first time doing Amazon pickup and told him I had 2 orders to pickup. He asked for the code (I had 2 codes) so I gave him the first one. He brought some packages over and I said I have the other code and in a very rude tone said "I don't need no other codes". Would not recommend this place to anyone.

Seriously? Christmas Eve and the place is closed at noon. Whatever, choose your own hours but don't…read morebe an Amazon pick up location. Absolutely no notification that they would be closed so now I get to be the guy that shows up with some empty hands.

Bulldog Express has been consistently outstanding every time I've worked with them. Their team is…read moreprofessional, reliable, and always goes above and beyond to make sure everything runs smoothly. Communication is clear and timely, and you can always count on them to deliver with care and efficiency. Whether it's a quick pickup or something more complex, Bulldog Express handles it with the kind of service that sets them apart from others. Highly recommend them to anyone in the Garner area looking for dependable and friendly service!c

I visited this postal service location today with my two daughters to ship a business package. It…read morehad been about two years since my last visit, and I fondly remembered what made this place stand out: the owner's friendly Great Dane and another dog (whose breed I'm unsure of). They were such a delightful pair--the Great Dane was especially calm and welcoming for its size, adding a unique, joyful vibe to the experience. Excited for my daughters to encounter them like I had in the past, I asked upon entering, "Where are the puppies?" I was met with silence, followed by a sharp response: "We put them away for the day." I tried to keep things light by saying, "Okay, well, hi--how is everyone?" but received only a curt "We're good." I waited in line quietly until a young lady assisted us. My daughter, overhearing, asked about the puppies, and I explained there was usually a Great Dane and another dog. That's when a male employee interjected harshly: "I had to put the Great Dane down--you should be careful with what you promise." I was stunned, both by the rudeness and the sad news. The female owner then clarified that the dog had MS and could no longer walk, which explained the decision. I truly apologize for unintentionally reopening that wound; I had no idea, given the time since my last visit. A lot can change in two years, and I understand the pain of losing a beloved pet. That said, the tone and delivery were unnecessarily aggressive and off-putting. I simply wanted my daughters to share in the positive, dog-friendly experience that first drew me here for my business shipments. Unfortunately, the vibe now feels cold and unwelcoming--the energy is gone, and without that unique niche, there's little reason to return. I'd recommend others take their packages elsewhere for a more pleasant interaction.

Friendly, helpful, honest, professional and reliable! I…read moreHave used we for the last four years and have never, ever had a problem! They are the best!

Great to do business with!! My Ipad ended up at a hotel in Kenly, NC and I in Pennsylvania. The…read morehotel would not ship it, they would not drop it off at a shipper, I had to find a place that would go there pick it up and ship it! Ken handled everything shipping it to me in Pennsylvania all for someone he did not know or do business with. He drove 20 miles each way just to pick up my Ipad and return it to me! And his price as more than reasonable! Great job and I really do appreciate all of your efforts.

Always an issue with something at this location. I've purchased shipping online through my UPS…read morechoice account, no one knew what that even was and tried to tell me I need to repay for shipping. Now it's "Notary is only until 5 you need to come back tomorrow" (it was a few minutes before 5). The problem always arises from the same older lady behind the counter.

Worst experience ever. All I wanted to do was close a mailbox on 8/2/25. Two employees present…read more After waiting in line for 10 minutes, I reached the 1st employee. She was not trained on closing a mailbox. The 2nd employee had me wait. The teen then proceeded to watch 2000 copy pages print for a customer instead of taking on new customers simultaneously like me. (no reason to watch papers print) No common sense. The line was long. After waiting 1hour or more. I gave up. I just left. Not going to spend my Saturday watching UPS staff watch a printer print. Horrible service.

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

My only complaint here is that they didn't open until 10:00am, so I had to wait 20 minutes. Went…read moreinside to stake my place in line and there were already 10 people in line. Once opened, we were all greeted with a heart-felt good morning and the workers were ready to serve. Listening to the clerks helping people in front of me was very eye opening. I've heard all the complaints and even the phrase "Going Postal" about the Post Office, but this was waaaaaaay different! The clerks actually seemed to be enjoying helping people and were suggesting ways to spend less money. What a novel concept for an entity that constantly loses money every year. I cannot dream of a better experience than mine! At least for this location, the phrase "going postal" is a bad rap. It should now be changed to "Going DMV"!

First off, in person the people are nice. However, the…read moredelivery people get my mail mixed up, put in incorrect boxes, says delivered but NOT! I have been on hold for over an hour, mind you on the day after a storm and I refuse to believe the lobby is filled with customers that NO ONE is able to answer my call after an hour and 15 mins now!!! My package said delivered on Saturday 01/31/2026 at 12:04pm, then exactly 1 min later at 12:05pm it says rescheduled. DHL says it was delivered by local USPS per tracking number from the merchant website, which also says delivered. I DO NOT HAVE MY PACKACGE AND THEY APPARENTLY ARE GOING TO MAKE ME DRIVE OVER AND APPEAR IN PERSON! THIS MAIL DELIVERY SUCKS!!!! This is not the 1st, 2nd or 3rd time this has happened since living in this community. They ALWAYS say parcel left in locker but there is NO KEY to access the locker and NOTHING in those lockers because the key is STILL IN THEM!!!! Extremely frustrated and annoyed! Not to mention the service request option on the USPS website for missing mail is to report mail that I SENT/NOT AS A RECEIVER OF LOST PACKACKE!

absolutely lovely people and the business is wonderful! they've got two cute dogs that I got to…read moreplay with as well! 11/10 recomend

I found this place in downtown Clayton when I was looking to create a framed project which included…read morea graduation certificate, awards, and a photo. I made an appointment and brought all of the items with me. The lady (her name escapes me), helped my pick out colors to match the items, frame, glass, etc. I did have to put a payment down when placing the order and made the remainder of the payment when I picked it up. The piece turned out beautiful! Even better than I had imagined.

Excellent work and communication! Scott did a great job installing the tv at our school. He was on…read moretime and proficient in his work. He even went above and beyond and helped out with other teacher requests. I highly recommend this company.

Scott did an amazing job on the install of a 55 inch frame TV. He also showed me how to use it…read moresince I was unfamiliar. We liked his install so much that we bought 65 inch TV for the family room and he brought the adjustable frame for it to attach to the wall so that it looks like it's floating in the niche. I would definitely recommend him without hesitation. He was also very easy to schedule. Came on time. Very good with time management.