I visited this postal service location today with my two daughters to ship a business package. It…read morehad been about two years since my last visit, and I fondly remembered what made this place stand out: the owner's friendly Great Dane and another dog (whose breed I'm unsure of). They were such a delightful pair--the Great Dane was especially calm and welcoming for its size, adding a unique, joyful vibe to the experience. Excited for my daughters to encounter them like I had in the past, I asked upon entering, "Where are the puppies?" I was met with silence, followed by a sharp response: "We put them away for the day." I tried to keep things light by saying, "Okay, well, hi--how is everyone?" but received only a curt "We're good." I waited in line quietly until a young lady assisted us. My daughter, overhearing, asked about the puppies, and I explained there was usually a Great Dane and another dog. That's when a male employee interjected harshly: "I had to put the Great Dane down--you should be careful with what you promise." I was stunned, both by the rudeness and the sad news. The female owner then clarified that the dog had MS and could no longer walk, which explained the decision. I truly apologize for unintentionally reopening that wound; I had no idea, given the time since my last visit. A lot can change in two years, and I understand the pain of losing a beloved pet. That said, the tone and delivery were unnecessarily aggressive and off-putting. I simply wanted my daughters to share in the positive, dog-friendly experience that first drew me here for my business shipments. Unfortunately, the vibe now feels cold and unwelcoming--the energy is gone, and without that unique niche, there's little reason to return. I'd recommend others take their packages elsewhere for a more pleasant interaction.

Bulldog Express has been consistently outstanding every time I've worked with them. Their team is…read moreprofessional, reliable, and always goes above and beyond to make sure everything runs smoothly. Communication is clear and timely, and you can always count on them to deliver with care and efficiency. Whether it's a quick pickup or something more complex, Bulldog Express handles it with the kind of service that sets them apart from others. Highly recommend them to anyone in the Garner area looking for dependable and friendly service!c

Friendly, efficient, and affordable. I'll take the easy-going people here over the post office any…read moreday. I only find the need to use this place maybe once a year at the most, but when I need them I'm REALLY glad they exist.

Great little shipping store with top-notch customer service!…read more Bring the items you want to ship and they will help you decide the best way to get them where they need to be quickly and at the best price, whether it's Fed-Ex, UPS, or USPS Priority Mail. You don't have to waste time printing or handwriting labels...they do it all. Just bring your mailing addresses and they will print the label, pack the box, and send your goodies (or fra-gi-le leg lamps) on their merry way. They will also sell your items on eBay and split (somewhat) the profit with you. You can also find delightful, scented soy candles (smells amazing in this little store), quirky artwork and even golf shirts for sale here. Super convenient, quick and easy!!

I love this place. I go out of my way to ship things with this Postal Annex. My boyfriend had to…read morereview his passport paperwork and he reviewed all the papers and made sure everything was set before we shipped it out. The man who works here is always so nice and helpful. There is also never any line. 10/10 recommend.

I can not thank Brian and his business enough for his thoughtful customer service. Always keeping…read morehis customers first. I will always shop anything that matters with Postal Annex - next to Harris Teeter on Tryon!

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

Toya was a joy to work with! She went above and beyond and got my package secured and ready to ship…read morequickly and efficiently.

This fed ex store is very easy to locate and I go there from time to time for services of different…read moretypes of products they offer and the only person in question that's usually always there a very lovely lady named Toya I must say her work ethics are up to par her professionalism and courtesy towards me and all customers that come in here are also up to par and she's very helpful and Informative if she is up for a review and or promotion and a pay raise all I can say is very well deserved.

Very nice store. Fully staffed efficient operation. Notary services available. Good parking.read more

This is a fine place. If you are just dropping off an Amazon package but get a receipt! This is not…read morea good place to get a mailbox, or to ship a package, or to get anything printed you will be overcharged grossly. Additionally, their notification system, and tracking system for your incoming mail for your business is not reliable and for the cost to use this as your business address, many times they cannot find your packages or mail. There are a lot of other choices, do yourself a huge favor and pick one of them instead.

I always have a great experience at this store. They are a well oiled machine. I never wait long…read moreand the staff is always friendly.

Apparently any complaint is a disruption. I complained about the doors not working and allowing…read moreafter hours service and you focus on issues that you have not seen. I paid for a service that you fail to provide and you accuse me of treating your staff inappropriately. Nothing could be further from the truth. Your attitude towards your customer was undignified and curt. You acted smug and uncaring about an issue of great importance to a customer. You lied about multiple instances of disruption. Customers have every right to file a complaint. It was being brushed off by management. I am glad you were finally there for me to speak to. Now you know that no one likes to be lied to about services and pay for something that is not provided. You tried to intimidate me. I hope my mail isn't affected by your conduct.

Went in to return an item today. A rug that was the incorrect size folded up and ready to be box…read moreand returned. The individual working told me it was cost 32 dollars for one box. I'm not sure if this is standard pricing for a 28 in length 20 in width and 6 in height box. Sorry UPS I'll find a box in the Lowe's foods dumpster and be right back. Employees were unprofessional and unwelcoming. 5/31/25 closing shift both employees need to take a few more training videos.

Do not use this store. There are plenty of others that offer better service. I sent a return back…read moreon a pre paid label. The associate in the store assigned a value of 100.00 to my package. Had he asked, it was closer to 400.00. Now, it's missing, sitting in Atlanta since 7/22/25. I cannot file a claim for the actual value because of the associates lack of customer service.

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

I took a small package with a plaque and birthday card enclosed. The clerk put stamps on the…read morepackage so it was rejected by the post office stating any mailpiece over one half inch thick that uses postage stamps must be presented at a post office. I usually go to a different shipping store and have no issues so I won't go back to this one.

Terra House is using location as a Mail Drop. I was asked to mail a return item to the Private Mail…read moreBox. On September 25, 2025, Terra House claims to not receive the return item which was delivered to 2920 Forestville Rd, Ste 100, PMB 1263, Raleigh NC, June 2025. I ordered the item in May 2025 (4 months ago) and they are just responding to my American Express inquiry. The United States Post Office delivers mail to this location. It's unfortunate that the USPO only retains Tracking information for a period of 30 days. BE CAREFUL