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FedEx OnSite

4.0 (1 review)
Open • 8:00 am - 10:00 pm

Services - FedEx OnSite

Shipping centers

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6 years ago

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FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(14 reviews)

some of the staff here is very unpleasant and mean. we were trying to ship packages and the staff…read moremade us feel as if we were incompetent and stupid. very bad experience, will not come back.

I went into Fedex this afternoon to print copies of my son's birthday invites for his class. I went…read morewith my 2 children. I thought it would be a quick in and out so I didn't bring the stroller for my infant. I first worked with Jarrin. Jarrin gave me pricing and different paper options. After the invitations were printed he told me to wait at the other register. I waited behind ONE other customer. The manager, Mary, asked me how I completed my order. I thought she was going to check me out, but instead she packed up to leave for the day. She did tell me that it wouldn't be that much longer. At this point, we'd been in the store for a while. After Mary left it felt like another 10 minutes go by. Mary had said on her way out, it won't be much longer. She knew we'd been waiting a while already. Jarrin had no register and is working on something. The ONE customer left and Felicia, working the register turns directly around and starts taping some stuff. I'm thinking it must be important because customer service 101 would tell you to help the customer that's been waiting it front of you. Minutes go by and Jarrin asks do I need something? I said I'm still waiting to check out. Felicia looks back and says I FORGOT you were standing there. At this point, I think we'd been there about 45 minutes. I'm standing there all of 5 ft. 9, holding a 20 lb NON-WALKING INFANT and my trying to occupy my DISABLED son. The kids were clearly TIRED and making NOISE. You forgot we were standing there??? The children and I get NO apology from FELICIA. She finally starts checking us out and the final total is 2.5 times what Jarrin quoted me. When I commented on this she basically said oh well. I didn't do it and glared at me. I could have paid it, but she was so nasty and rude. Instead, I went to Office Depot right down the street. The address is 5600 S Miami Blvd., Morrisville, N.C. 27560. I was in and out of 10 minutes and guess what, it was cheapest and most importantly they were KIND. This is my first time having any c/s issues at this location, but this will be my last. If you having a good day, FELICIA will try to ruin. If you're having a bad day, FELICIA will try to push you off the cliff. This hateful woman should be working in the prison, not in c/s. Anyone that would be rude to someone with kids, one disabled knowing I was waiting for almost an hour for 15 single page invitations. There's a special place for people like that and it shouldn't be working with people or near kids. Felicia did give me business card, tell me to press #8 for Mary and she spelled out their names.

FedEx OnSite - shipping_centers - Updated May 2026

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