Absolutely amazing customer service!!! They stayed late to complete the printing job right as I…read morewalked in, worked with me to find the perfect paper to print onto. Super friendly!!! I cannot recommend this place enough! The print quality was great, the service was amazing, and I got everything at a discount which I am incredibly grateful for!! I had been dealing with rude customer service all day trying to get this print job and walking into pips was like a breath of fresh air!!! Great value prints, great price, great customer service! I will absolutely be using them again!!!!!

I have worked now with both Chuck and Dave, they are both very knowledgeable and able to explain…read morethings to an idiot like me. The quality of service and printing is especially good. I have worked with other printers and none have been this good.

Instant imprints was very responsive and helpful as I decided on shirts and embroidery. I am very…read morehappy with the results.

I have nothing but wonderful things to say about Instant Imprints and Jocelyn! From start to finish…read morethe customer service was impeccable. Jocelyn was so incredibly friendly, helpful, and quick to get back to me to answer any questions I had. To make it even better the turn time was especially fast. My company shirts I had embroidered turned out beautifully. The colors were vivid and exactly what I wanted. I would absolutely refer Instant Imprints to anyone and I will definitely be giving them all my future business! Thanks again Jocelyn!

I prefer this location. Great customer service. There often is a bit of a line but I think that's…read morebecause customers like coming in. I was there a few minutes after 7 PM searching for my QR code and the person helping me was so patient. That kind of patience is hard to come by these days!

Update Dec 2025: A convenient location BUT.....a few issues:…read more 1) Parking is terrible especially when the driver of brown UPS truck cannot even park between the white lines! Maybe a newly licensed driver? 2) UPS driver puts all the bags with packages on the sidewalk! So much for porch pirates! 3) Getting to the door to enter, a large rock is a hazard other customers have complained and now another. Use an adjustable hinge at the top or put leg attached on the door to prop it open either are less hazardous than tripping. 4) Plug in fragrance and excess colognes are nauseating-might be UPS driver and employees but offensive with smells that overwhelm as I had an asthma attack, not cool. Generally, the staff are kind and welcoming but sometimes I feel otherwise and this is problematic given the nature of the business. Please escalate to management for UPS driver to park out back and leave spaces for customers. Also, the UPS vehicle is in need of tires! Seems like UPS safety is not a top priority....hopefully it is with easy fixes! 3 stars

This is the best Fedex location in the area - I really trust the real Fedex, Walgreens and office…read moredon't give out the trust vibes and seem like they don't really want to be accepting packages. Where as this location - that is there sole job. The durham person was a bit rude but Maynard crossing is my go to stop. I cannot speak to the value of Fedex vs UPS or anything like that - typically I am dropping off pre-paid return packages.

What an interesting visit to a FedEx -- in the worse possible way. I arrived on a Saturday with a…read moreline almost out the door. That part, I didn't mind but when I finally reached the counter. The guy took my package and literally did a basketball "layup" onto the middle shelf -- BANG! It fell onto the top shelf. What in the world is this? Some sort of playground? I hope my package arrived safely. Pray for me. Never coming back to this location.

Excellent service! Unlike me to review an ups store but this was a great experience…read more Really kind and efficient. Would definitely go back.

I stopped by to pick up a missed delivery, and the experience was seamless. The service was quick,…read morethe staff was courteous, and there was plenty of parking available. In and out with no hassle!

This place is a horrible example of false advertising... IT'S AT STREET LEVEL. IT'S NOT…read moreUNDERGROUND. SO WHY IS IT CALLED UNDERGROUND PRINTING. AM I RIGHT. Making custom-made T-shirts, they also have a whole bunch of great Chapel Hill T-shirts and UNCCH t-shirts and whatnot. Perfect for the very walkable tiny downtown of this infamous legendary and iconic Collegetown. I would say this is the iconic T-shirt shop in one of the iconic Southern College towns but there are other t-shirt shops which you can check out too.

Ordered shirts for our band and everything went so smoothly. Communication was fast and clear…read more Response to any questions or concerns were addressed promptly. Good value for your money. I will definitely continue to use their services for all future orders.

They refuse to validate if postage on a package was correct and refused to scan USPS package with…read moretracking. She said you can drop it off in the bin. They are fine for UPS. I have a hard time imagining USPS picks packages form this place but will not allow them to print the label in a receipt to indicate they accepted the package or to weigh and measure package to ensure the postage is correct. Also the lady has tone and body language that indicates she didn't want to be helpful.

Went to PostalAnnex first to drop off a FedEx package, but the store was closed at 5:37 pm although…read morethe posted sign says M-F open between 9:00-6:00 pm. So I went to Goin' Postal and it was open as their schedule online indicated. I realized I forgot to take off a piece of the component from the equipment I was trying to return, so I had to cut open the sealed box and then reseal it. I asked the store clerk if they have a tape gun I can use and she actually helped me to tape up the box. I was fully expected to be told to buy a small roll of the tape hanging on the wall since that is how the USPS clerk handled my previous request. This far exceeded my expectation of the level of service.

I walked in at 11am on a Saturday. Young man at the counter greeted me with a smile and asked what…read moreI needed. I told him the notary service. He directed me to an island in the center of the store, and in less than a minute the notary walked out with all his stuff. A few moments later I was out the door with my notarized document. Perfect.

Every time I go to this UPS store I am greeted by friendly service people, for whom nothing is too…read moremuch trouble. Rashy and CJ are rockstars!