Great customer service and always will to help if you need it…read more Friendly and quick to guide you with your needs. I've needed their services 4 time this year and always leave extremely satisfied.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Great Service, reasonable price, faster than ordering online. I'll be back again and again!read more

Absolutely amazing customer service!!! They stayed late to complete the printing job right as I…read morewalked in, worked with me to find the perfect paper to print onto. Super friendly!!! I cannot recommend this place enough! The print quality was great, the service was amazing, and I got everything at a discount which I am incredibly grateful for!! I had been dealing with rude customer service all day trying to get this print job and walking into pips was like a breath of fresh air!!! Great value prints, great price, great customer service! I will absolutely be using them again!!!!!

Instant imprints was very responsive and helpful as I decided on shirts and embroidery. I am very…read morehappy with the results.

I have nothing but wonderful things to say about Instant Imprints and Jocelyn! From start to finish…read morethe customer service was impeccable. Jocelyn was so incredibly friendly, helpful, and quick to get back to me to answer any questions I had. To make it even better the turn time was especially fast. My company shirts I had embroidered turned out beautifully. The colors were vivid and exactly what I wanted. I would absolutely refer Instant Imprints to anyone and I will definitely be giving them all my future business! Thanks again Jocelyn!

I prefer this location. Great customer service. There often is a bit of a line but I think that's…read morebecause customers like coming in. I was there a few minutes after 7 PM searching for my QR code and the person helping me was so patient. That kind of patience is hard to come by these days!

I couldn't understand a word that guy said at the counter but they accepted my pre-paid packages…read moreand give me a receipt to prove I dropped it off, so I am good for now. Hopefully the package reaches. The shopping center is conveniently located in cornerstone - there is boba tea and pizza next door if the workout from package drop off has you a bit hungry. So will be using this more - it is near the Fedex location on Maynard Crossing.

This is the best Fedex location in the area - I really trust the real Fedex, Walgreens and office…read moredon't give out the trust vibes and seem like they don't really want to be accepting packages. Where as this location - that is there sole job. The durham person was a bit rude but Maynard crossing is my go to stop. I cannot speak to the value of Fedex vs UPS or anything like that - typically I am dropping off pre-paid return packages.

I've been to the store many times to print posters and business cards and have them mailed. The…read moreservice has always been excellent; Bill always takes the time and helps me with many issues。Thank You

Excellent service! Unlike me to review an ups store but this was a great experience…read more Really kind and efficient. Would definitely go back.

Michael was fantastic!! Great location and super friendly. And speedy!! We truly appreciate the…read morecustomer service and expert knowledge on all our returns.

This place is a horrible example of false advertising... IT'S AT STREET LEVEL. IT'S NOT…read moreUNDERGROUND. SO WHY IS IT CALLED UNDERGROUND PRINTING. AM I RIGHT. Making custom-made T-shirts, they also have a whole bunch of great Chapel Hill T-shirts and UNCCH t-shirts and whatnot. Perfect for the very walkable tiny downtown of this infamous legendary and iconic Collegetown. I would say this is the iconic T-shirt shop in one of the iconic Southern College towns but there are other t-shirt shops which you can check out too.

Ordered shirts for our band and everything went so smoothly. Communication was fast and clear…read more Response to any questions or concerns were addressed promptly. Good value for your money. I will definitely continue to use their services for all future orders.

They refuse to validate if postage on a package was correct and refused to scan USPS package with…read moretracking. She said you can drop it off in the bin. They are fine for UPS. I have a hard time imagining USPS picks packages form this place but will not allow them to print the label in a receipt to indicate they accepted the package or to weigh and measure package to ensure the postage is correct. Also the lady has tone and body language that indicates she didn't want to be helpful.

Went to PostalAnnex first to drop off a FedEx package, but the store was closed at 5:37 pm although…read morethe posted sign says M-F open between 9:00-6:00 pm. So I went to Goin' Postal and it was open as their schedule online indicated. I realized I forgot to take off a piece of the component from the equipment I was trying to return, so I had to cut open the sealed box and then reseal it. I asked the store clerk if they have a tape gun I can use and she actually helped me to tape up the box. I was fully expected to be told to buy a small roll of the tape hanging on the wall since that is how the USPS clerk handled my previous request. This far exceeded my expectation of the level of service.

Every time I go to this UPS store I am greeted by friendly service people, for whom nothing is too…read moremuch trouble. Rashy and CJ are rockstars!

"Reliable" is the word I would use when describing this UPS Store. I've been here so many times…read moreover the past few months that the employees working there recognize me when I walk in. They probably dread my presence, I've always got a ton of items to print and lots of things to send, but this store handles all of the my requests very well. Prices do get high, even for printing a page or two, but I think the quality of the service makes this store worth visiting. You can tell everyone enjoys being with each other, and it brings good energy to the store. Everyone is super polite, and will get you through. In the end, my stuff gets where it needs to go, so I cannot complain about that.

Staff is very friendly and helpful. They helped me successfully resolve an issue that I was having…read moreshipping a product. Packaging supplies prices are very reasonable.

Overall a solid business. Extremely convenient to have such a one stop shop for all your shipping…read moreneeds. It's especially convenient for drop offs and bringing in packages so they'll compare prices between carriers for you. They also carry a solid supply of shipping materials that you may need. The staff is also always very friendly, but at times may not be the most knowledgeable, this is usually ok though as they'll consult one another and get the necessary information. However, last time I went I was using a flat rate usps box and when I handed it over I was quoted twice the actual price, I know this for a couple reasons, the first being that it was a flat rate box and the prices are published. The second being that I just kind of said I'll think about it and went to the post office down the road who shipped it for the actual price which was literally half what the postal annex worker had quoted me. Now I'm not sure why their price was so high for the same carrier (usps) other than assuming that he did not quote the base price and instead quoted a price with add-one like insurance, tracking, etc. without asking me. Overall though I have always had positive experiences, and would still highly recommend, just would warn to be a little weary and ask some questions about specifics.