The UPS Store in Parkside Town Commons, # 2985 is just awesome. Great customer service with very…read morecompetent, friendly staff. The is prices are fair and it always a pleasure to visit there . I go in to ship items or to copy or laminate articles. I give this store the highest rating possible. Five stars .

I had 20 pounds of documents to shred. They were deposited into a locked container pending pickup…read more Store personnel do not have access to the container. Cost $1/pound.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

The husband and wife team here were amazing to do business with. I arrived earlier than I was…read moresupposed to and they let me right in which wasn't my intention but kind of them to offer. My fingerprints and pic for my license didn't take any time at all so if you need any of these type services provided here I would highly recommend them. Going into a place these days where they seem genuinely interested in helping you and not making you feel like you're a bother is refreshing.

From the owner: Instant Passport Photosread more

I walked in at 11am on a Saturday. Young man at the counter greeted me with a smile and asked what…read moreI needed. I told him the notary service. He directed me to an island in the center of the store, and in less than a minute the notary walked out with all his stuff. A few moments later I was out the door with my notarized document. Perfect.

Every time I go to this UPS store I am greeted by friendly service people, for whom nothing is too…read moremuch trouble. Rashy and CJ are rockstars!

I prefer this location. Great customer service. There often is a bit of a line but I think that's…read morebecause customers like coming in. I was there a few minutes after 7 PM searching for my QR code and the person helping me was so patient. That kind of patience is hard to come by these days!

Update Dec 2025: A convenient location BUT.....a few issues:…read more 1) Parking is terrible especially when the driver of brown UPS truck cannot even park between the white lines! Maybe a newly licensed driver? 2) UPS driver puts all the bags with packages on the sidewalk! So much for porch pirates! 3) Getting to the door to enter, a large rock is a hazard other customers have complained and now another. Use an adjustable hinge at the top or put leg attached on the door to prop it open either are less hazardous than tripping. 4) Plug in fragrance and excess colognes are nauseating-might be UPS driver and employees but offensive with smells that overwhelm as I had an asthma attack, not cool. Generally, the staff are kind and welcoming but sometimes I feel otherwise and this is problematic given the nature of the business. Please escalate to management for UPS driver to park out back and leave spaces for customers. Also, the UPS vehicle is in need of tires! Seems like UPS safety is not a top priority....hopefully it is with easy fixes! 3 stars

I've been a customer for years and I love this place! Friendly, knowledgeable, helpful people make…read morethe difference. No matter how long the line, they are still much more efficient than our local PO's. And dogs are welcome too...!

Convenient place especially if you are like me never have stamps at home anymore. I had a large…read morecare package to send to my BFFL so I just put items in a box. The clerk at the store was so helpful she gladly labeled and posted my package. It's a great gift shop aa well, cute cards, baubles and treats. I'm so glad they are close by its easier than USPS.

This store is in a very convenient location. I primarily use them for returning Amazon packages…read more Meets my basic shipping needs. There is usually a line but it moves fairly fast.

Staff as friendly as can be. Every time I go! Even with difficult customers!…read moreGrateful they are in my neighborhood!

The delivery information they gave me (the latest arrival time) was off by 3 hours compared to what…read morethey gave the driver!! Meaning I waited 7 hours for the delivery. I was not happy! The driver on the other hand was very nice, polite and as good as any driver could be! Cory gets a 5+. He was excellent

I guess the one star can be because the package was actually delivered. Other than that this is the…read moreworst service I have ever seen from a delivery company. My husband scheduled a delivery for between 3:00pm and 6:00pm today. I rush home from work to be here. Arrive at 2:45 to see a 702 lb pallet at the end of my driveway. No call to let us know they were on their way or close. I call the company to find out what the heck happened. Apparently the driver needed to use a different truck for the delivery so that is why he was early. Whatever that means, but still no communication. No delivery paperwork was left or signed by me verifying it was delivered. I call the company and spoke to a man that didn't really seem to give a crap about what happened. I was told the drivers can verify deliveries by sending photos. My husband was also never made aware that curbside meant they wouldn't even bring it down our driveway which ever other freight delivery we have had has done for us. All he was told was they won't bring it inside a business. So now we have this huge pallet at the end of our driveway and have to figure out how to get it down to our garage. So I asked the guy on the phone that if I had been home, basically everything would have still went the same way. He said well the driver probably still knocked on the door to see if you were home, but he should have called and left the paperwork. Oh wow that's great. All he says to me is sorry and he will make sure this driver is leaving paperwork and calling like he's supposed to. They will email us the delivery receipt, but not until Monday. Seems that customer service means nothing to them, just that they dump off their deliveries.