Instant imprints was very responsive and helpful as I decided on shirts and embroidery. I am very…read morehappy with the results.

I have nothing but wonderful things to say about Instant Imprints and Jocelyn! From start to finish…read morethe customer service was impeccable. Jocelyn was so incredibly friendly, helpful, and quick to get back to me to answer any questions I had. To make it even better the turn time was especially fast. My company shirts I had embroidered turned out beautifully. The colors were vivid and exactly what I wanted. I would absolutely refer Instant Imprints to anyone and I will definitely be giving them all my future business! Thanks again Jocelyn!

I had a terrible experience with this company and with their customer service staff…read more I am a graduate student and ordered 500 business cards in November. They arrived in January. I expected some time between ordering and delivery but two months is kind of pushing it to the extreme. But that is not my major issue. When the cards arrive they had what I approved in the proof AND the words "Title 2" and "Title 3" printed underneath my name. I opened the box to see if this was a misprint on the displayed card, however it was on all 500 cards. I called the customer service line and a woman named Donna told me the electronic error that occured (the system timed out and it added the text back that I deleted) but offered no sort of solution on how to fix the misprinted cards. Her advice was basically, put in the order again. I asked if I could be charged again and she said, "yes!" My response was, "why would I use this service again when you messed up the job the first time?" She did not respond. If this error happens enough for you to be able to tell me how it happened I feel as if the website should be tweaked or add a final proof step at the end after you enter your card information. Donna said that the proof is saved as a PDF and goes to print without any sort of quality assurance. My school recommended this service to me and my Fellowship students so I asked if they had any input on how to deal with the misprinted cards. They had previously worked with the company so I thought it would be good to ask them to call on my behalf. They called and a man named Joe was extremely rude. He attempted to insult my intelligence by blaming user error and was yelling at the end of the call. This service needs to re-train their customer service staff (or just hirer nicer people), revisit their quality assurance process and think about how small things become big things.

Consistently great quality, competitive pricing, excellent customer support. I have been using…read moreUniversal to print catalogs for our small business for about 4 years now. What does that mean? It means I am amateurish at best at layout/design, but Joe in customer service, as well as the art department, do a great job at having my back and pointing out anything that needs attention. Quality is exceptional. There's always a few people out on the loading dock lending a hand. Absolutely love working with this company, I definitely recommend!

I used this company twice for different wedding projects including my invitations and favor labels…read more They can either provide paper options or use the paper you provide. Service was fast and the estimates were very reasonable. The design team helped resize a few things for me at no cost. I recommend sending your initial request to the quote or design email addresses listed on their site and not just the "info" account. They didn't receive my email to the latter account, and I was delayed a few days in getting my job processed, but all worked out fine and they were flexible with me picking it up.

I have used Apex Printing for several years now and I could not be happier with the service. As a…read moresmall business owner, my print requirements can range from very small jobs to cases upon cases of printing. No matter the job, my requests are met with speed and professionalism and the end result is always good. Hayden is terrific to work with and his staff is always friendly. There have been several times where, through lack of planning on my part, I have been in a rush for an order. Apex Printing has always been quick to help out and assist me any way they can. Just on service alone, I can honestly say that I have zero interest in price shopping for another supplier. Hayden and his team have earned my business a hundred times over and I look forward to many years to come working together.

some of the staff here is very unpleasant and mean. we were trying to ship packages and the staff…read moremade us feel as if we were incompetent and stupid. very bad experience, will not come back.

I went into Fedex this afternoon to print copies of my son's birthday invites for his class. I went…read morewith my 2 children. I thought it would be a quick in and out so I didn't bring the stroller for my infant. I first worked with Jarrin. Jarrin gave me pricing and different paper options. After the invitations were printed he told me to wait at the other register. I waited behind ONE other customer. The manager, Mary, asked me how I completed my order. I thought she was going to check me out, but instead she packed up to leave for the day. She did tell me that it wouldn't be that much longer. At this point, we'd been in the store for a while. After Mary left it felt like another 10 minutes go by. Mary had said on her way out, it won't be much longer. She knew we'd been waiting a while already. Jarrin had no register and is working on something. The ONE customer left and Felicia, working the register turns directly around and starts taping some stuff. I'm thinking it must be important because customer service 101 would tell you to help the customer that's been waiting it front of you. Minutes go by and Jarrin asks do I need something? I said I'm still waiting to check out. Felicia looks back and says I FORGOT you were standing there. At this point, I think we'd been there about 45 minutes. I'm standing there all of 5 ft. 9, holding a 20 lb NON-WALKING INFANT and my trying to occupy my DISABLED son. The kids were clearly TIRED and making NOISE. You forgot we were standing there??? The children and I get NO apology from FELICIA. She finally starts checking us out and the final total is 2.5 times what Jarrin quoted me. When I commented on this she basically said oh well. I didn't do it and glared at me. I could have paid it, but she was so nasty and rude. Instead, I went to Office Depot right down the street. The address is 5600 S Miami Blvd., Morrisville, N.C. 27560. I was in and out of 10 minutes and guess what, it was cheapest and most importantly they were KIND. This is my first time having any c/s issues at this location, but this will be my last. If you having a good day, FELICIA will try to ruin. If you're having a bad day, FELICIA will try to push you off the cliff. This hateful woman should be working in the prison, not in c/s. Anyone that would be rude to someone with kids, one disabled knowing I was waiting for almost an hour for 15 single page invitations. There's a special place for people like that and it shouldn't be working with people or near kids. Felicia did give me business card, tell me to press #8 for Mary and she spelled out their names.

This place is a horrible example of false advertising... IT'S AT STREET LEVEL. IT'S NOT…read moreUNDERGROUND. SO WHY IS IT CALLED UNDERGROUND PRINTING. AM I RIGHT. Making custom-made T-shirts, they also have a whole bunch of great Chapel Hill T-shirts and UNCCH t-shirts and whatnot. Perfect for the very walkable tiny downtown of this infamous legendary and iconic Collegetown. I would say this is the iconic T-shirt shop in one of the iconic Southern College towns but there are other t-shirt shops which you can check out too.

Ordered shirts for our band and everything went so smoothly. Communication was fast and clear…read more Response to any questions or concerns were addressed promptly. Good value for your money. I will definitely continue to use their services for all future orders.

Spee Dee Que was my go-to while planning our COVID wedding. They understood our needs and did a…read morephenomenal job printing the menus, wedding invitations(detail and rsvp cards) and sitting charts. My orders were ready immediately and up to the specifications. I will trust them with and and every print job I have. I highly recommend this establishment as they are extremely professional, timely, and highly skilled. Thank you spee dee que for helping to execute our vision.

They were very responsive, easy to work with, and provided high quality at an affordable price. I…read morehighly recommend.

I had a wonderful experience at this location yesterday 3/11/26. I needed to find a drop off and it…read morewas around 6:30 pm. I looked up this location and took 6 FED EX letters to be mailed from my office in Chapel Hill. Again concerned about the time, and the young man who helped me, Torian, assured me that my letters would be sent from that location. I spoke to a coworker this am when I got to the office, she confirmed with me that her letter was en route to the client. Thank you again for your help Torian. Job Well done!! Tammy K

Excellent Service !!! The staff always go above and beyond and really help the customers from the…read moretime they walk in the door !!!

Repeat customer here. I've used A Better Image a few times to print digital art commissions so I…read morecould frame them and have always gotten excellent advice as to what size to print, best format for framing, etc. I came back this time to ask for printing an art piece as a postcard for inserting into my holiday cards this year. They were wonderful to work with from start to finish, going over options, letting me know clear price estimates, going back and forth in email to make sure any errors were corrected, and I was able to pick up my cards in two days! I strongly recommend them for excellent service, high quality, and more than competitive pricing.

Great service, friendly employees and they were willing to reprint my order after a…read moremiscommunication about the set up of the file with no questions asked. I'll be back! I recommend them to everyone. I shopped around before using them and while their price wasn't necessarily the lowest I received, their level of competence was worth the price. I felt like if I spent 70% somewhere else I might have ended up with a product that would have to be redone here anyway.

The UPS Store in Parkside Town Commons, # 2985 is just awesome. Great customer service with very…read morecompetent, friendly staff. The is prices are fair and it always a pleasure to visit there . I go in to ship items or to copy or laminate articles. I give this store the highest rating possible. Five stars .

I had 20 pounds of documents to shred. They were deposited into a locked container pending pickup…read more Store personnel do not have access to the container. Cost $1/pound.

I've used PIP Printing in Raleigh for several of my banner and event brochures over the last year…read more I can always count on a quick turn around and a fair price. Their customer service is great I can expect an email quote within 24 hrs. most the time they are even quicker then that. They will send you a proof of your print job to approve before they actually print it, and let you know as soon as it's ready for pick up. My vinyl banners have turned out great! For my big print jobs I can always count on PIP and it's great that they are local. The staff is always friendly when I'm picking up my prints and double check everything with me before I walk out the door. If you are looking for a printing service give PIP a try, they also have a location in Cary that I've used who did not disappoint. I'm happy I've found a printer in the area that I can trust, thanks PIP.

Quick and efficient service, answered all calls and emails in a very short time. Provided a lot of…read moreoptions and feedback to make sure I was getting exactly what I wanted. Once decided, the job was done perfectly. Very happy with the products and the kind service.