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    having torn up display furniture is going to greatly deter sales.  it sure did today.
    Georgia L.

    torn up display furniture leaves me concerned about quality. I thought I wanted this desk before I saw it. everything else that I was interested in was available on Amazon for much cheaper even with shipping-exact brands and models.

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    Ask the Community - Office Depot

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    Universal Printing - Making YOU Look Better On Paper, ON TIME!

    Universal Printing

    (4 reviews)

    I had a terrible experience with this company and with their customer service staff…read more I am a graduate student and ordered 500 business cards in November. They arrived in January. I expected some time between ordering and delivery but two months is kind of pushing it to the extreme. But that is not my major issue. When the cards arrive they had what I approved in the proof AND the words "Title 2" and "Title 3" printed underneath my name. I opened the box to see if this was a misprint on the displayed card, however it was on all 500 cards. I called the customer service line and a woman named Donna told me the electronic error that occured (the system timed out and it added the text back that I deleted) but offered no sort of solution on how to fix the misprinted cards. Her advice was basically, put in the order again. I asked if I could be charged again and she said, "yes!" My response was, "why would I use this service again when you messed up the job the first time?" She did not respond. If this error happens enough for you to be able to tell me how it happened I feel as if the website should be tweaked or add a final proof step at the end after you enter your card information. Donna said that the proof is saved as a PDF and goes to print without any sort of quality assurance. My school recommended this service to me and my Fellowship students so I asked if they had any input on how to deal with the misprinted cards. They had previously worked with the company so I thought it would be good to ask them to call on my behalf. They called and a man named Joe was extremely rude. He attempted to insult my intelligence by blaming user error and was yelling at the end of the call. This service needs to re-train their customer service staff (or just hirer nicer people), revisit their quality assurance process and think about how small things become big things.

    Consistently great quality, competitive pricing, excellent customer support. I have been using…read moreUniversal to print catalogs for our small business for about 4 years now. What does that mean? It means I am amateurish at best at layout/design, but Joe in customer service, as well as the art department, do a great job at having my back and pointing out anything that needs attention. Quality is exceptional. There's always a few people out on the loading dock lending a hand. Absolutely love working with this company, I definitely recommend!

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (14 reviews)

    some of the staff here is very unpleasant and mean. we were trying to ship packages and the staff…read moremade us feel as if we were incompetent and stupid. very bad experience, will not come back.

    I went into Fedex this afternoon to print copies of my son's birthday invites for his class. I went…read morewith my 2 children. I thought it would be a quick in and out so I didn't bring the stroller for my infant. I first worked with Jarrin. Jarrin gave me pricing and different paper options. After the invitations were printed he told me to wait at the other register. I waited behind ONE other customer. The manager, Mary, asked me how I completed my order. I thought she was going to check me out, but instead she packed up to leave for the day. She did tell me that it wouldn't be that much longer. At this point, we'd been in the store for a while. After Mary left it felt like another 10 minutes go by. Mary had said on her way out, it won't be much longer. She knew we'd been waiting a while already. Jarrin had no register and is working on something. The ONE customer left and Felicia, working the register turns directly around and starts taping some stuff. I'm thinking it must be important because customer service 101 would tell you to help the customer that's been waiting it front of you. Minutes go by and Jarrin asks do I need something? I said I'm still waiting to check out. Felicia looks back and says I FORGOT you were standing there. At this point, I think we'd been there about 45 minutes. I'm standing there all of 5 ft. 9, holding a 20 lb NON-WALKING INFANT and my trying to occupy my DISABLED son. The kids were clearly TIRED and making NOISE. You forgot we were standing there??? The children and I get NO apology from FELICIA. She finally starts checking us out and the final total is 2.5 times what Jarrin quoted me. When I commented on this she basically said oh well. I didn't do it and glared at me. I could have paid it, but she was so nasty and rude. Instead, I went to Office Depot right down the street. The address is 5600 S Miami Blvd., Morrisville, N.C. 27560. I was in and out of 10 minutes and guess what, it was cheapest and most importantly they were KIND. This is my first time having any c/s issues at this location, but this will be my last. If you having a good day, FELICIA will try to ruin. If you're having a bad day, FELICIA will try to push you off the cliff. This hateful woman should be working in the prison, not in c/s. Anyone that would be rude to someone with kids, one disabled knowing I was waiting for almost an hour for 15 single page invitations. There's a special place for people like that and it shouldn't be working with people or near kids. Felicia did give me business card, tell me to press #8 for Mary and she spelled out their names.

    Office Depot - officeequipment - Updated May 2026

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