November 2nd, 2025 3;45 pm. I went in for assistance printing a shipping label from and email…read more "Alex" who I ask to assist me with the task and began by telling me how easy it was for me to do. He appeared to be aggravated that I would even ask for assistance with such a mundain task. "Alex" did end up helping and we did have a bit of back and fourth banter (I told home to "stop being rude"), which he denied, but I did end up getting my copy. Just bad customer service from Alex on this day, at this time, for this customer.

Not for large or numerous Fedex boxes. I brought in a Wayfair return of 13 boxes, to ship via…read moreFedex, and they were not equipped to deal with it. They could not scan return QR codes, so I paid to print the labels on their printer. They then instructed me to tape the labels on the boxes, then to move them myself to their Fedex cart behind the counter. When I asked for a ship receipt, the response was "for all of them? it's going to take a while."

Spee Dee Que was my go-to while planning our COVID wedding. They understood our needs and did a…read morephenomenal job printing the menus, wedding invitations(detail and rsvp cards) and sitting charts. My orders were ready immediately and up to the specifications. I will trust them with and and every print job I have. I highly recommend this establishment as they are extremely professional, timely, and highly skilled. Thank you spee dee que for helping to execute our vision.

They were very responsive, easy to work with, and provided high quality at an affordable price. I…read morehighly recommend.

I couldn't be happier with the job the Frame & Print Shop did for me! The staff were genuinely…read moreinterested in my project and are clearly experts at their craft. I brought in three prints, each in a different color palette, that I wanted coordinated to hang in my kitchen. Ash was a great listener and spent a lot of time matching just the right matte color to the content and finding a frame that brought them together and made them look like they belonged in that particular room. I love how they look!

The staff at this Frame Shop is amazing! They are very helpful, knowledgeable, and patient, and…read morehelp a lot with making decisions about matting and framing. Once the decisions are made, they do a wonderful, professional job of framing. And they work with a restorer, Laura Riley, who is beyond amazing. After a house fire we had to have a lot of paintings and prints restored and reframed, and we are so happy with the results. With our paintings rehung, our house looks as good as new!

So glad I came here. GREAT customer service. It has lots of supplies and I was able to get…read moreeverything done quickly.

I came here because it seems like FedEx is now the only store in town that will unbind books (I…read morealready tried Office Depot and Staples). Speed/efficiency: great! I came around 4pm on a Wednesday and there was no line. The guy at the counter did tell me he had a backlog of jobs and it would take up to 2 hours to get to mine, but I had planned to drop it off and pick it up anyway. Quality: There was definitely some miscommunication here. I asked for the book to be unbound and 3 hole punched. He said they did not have a 3 hole puncher. I said just unbinding it was fine and I'd hole punch it myself. I was planning to put it i to a binder so I could insert notes inbetween pages. When I picked up my book, it was unbound but placed in one of those multi ringed spirals. NOT what I wanted at all -- just leaving it without all those holes would've been preferred so that I could just hole punch it myself, but now there are multiple holes for the spiral. When I asked if it could be removed easily, he seemed reluctant and pulled out a pair of scissors. I should have asked for a refund because the spiral binding itself cost $4, and it ruined my $40 book because I still need to remove the spiral so I can insert notes, but now am not sure if I should 3 hole punch it or not since it might destroy the integrity of the paper margin. :( I'm pretty bummed about the situation, and wish the guy could have just called the number I left on the order paper to clarify what I wanted.

This place is a horrible example of false advertising... IT'S AT STREET LEVEL. IT'S NOT…read moreUNDERGROUND. SO WHY IS IT CALLED UNDERGROUND PRINTING. AM I RIGHT. Making custom-made T-shirts, they also have a whole bunch of great Chapel Hill T-shirts and UNCCH t-shirts and whatnot. Perfect for the very walkable tiny downtown of this infamous legendary and iconic Collegetown. I would say this is the iconic T-shirt shop in one of the iconic Southern College towns but there are other t-shirt shops which you can check out too.

Ordered shirts for our band and everything went so smoothly. Communication was fast and clear…read more Response to any questions or concerns were addressed promptly. Good value for your money. I will definitely continue to use their services for all future orders.

They have the wrong suite number when they handed it out. I tried to set up forwarding based on the…read moresuite number they gave me "101" but it didn't go through. USPS said that the location is set up as Ste 5. This has caused a lot of issues and now I need to figure out what to do. Very rude individuals that tell you to talk to the manager who is never there. They give you a number to call but it's the store number Also several times you go they will have it locked with a sign that says "Be back in 10 minutes" Would highly recommend going elsewhere

Good, efficient service at this UPS Store, off 15-501 near I-40 exit 270, in Durham. That's all you…read moreneed to know. If you want details, keep reading. This UPS Store is located in the Gateway Terrace shopping center, next to Freddy's. It's not directly accessible from 15-501. You have to enter the shopping center from the back. This isn't my normal UPS Store. I stopped here because it was convenient to other errands I happened to be running in the area. I had a package of Nespresso capsules for recycling. The package was sealed and ready to ship with a prepaid UPS shipping label. I normally drop these in a UPS drop box, but this particular package was too big to fit into a drop box. The employee weighed it, scanned it, and handed me a receipt. The last time I dropped off one of these Nespresso packages at a UPS Store (different location), the staff just took it from me and that was it. This store's method was more thorough, but took more time. Instead of being in and out in seconds, I was in and out in minutes. Not a big deal. Fast, either way. I visited on a Saturday around 2:30pm. There were two employees working up front and they were firing on all cylinders. During my brief visit, the store was moderately busy and the staff churned through customers at a good pace. On Saturdays, this location closes at 4:00pm (as of the time of my visit). Keep in mind UPS Store hours vary by location.

Staples is very reliable, and when you need a copy or to send a fax quickly this is the place to…read morego. The layout is organized and easy to understand once you arrive at Staples. You can upload anything you need printed and send it to the Staples email and then convert this from their actual copy machine. You can also fax a document or a document from the same location. Now you could go to the library and save some money on a copy if that's all you need and you can download a free trial of a fax app but there are many hoops to go through when you do that. I just needed a quick copy and fax and I was in and out of the store in 5 minutes. You also pay at the copy machine now which eliminates you going to the checkout. I appreciated this convenience.

By far the dumbest shit I've ever encountered. At least 7 employees working. We asked to get a…read moretotal of 6 balloons filled with helium, something any grown fucking adult could do, hell I could do it myself if they'd let me, and the dipshit cashier refused to do it, with NO line, 8 fucking employees, and maybe, 2 other customers in the entire store. What a waste of time for a bullshit store. As a manager I'd fire them in the spot for such incompetence.

I just went to this store to drop off a bunch of Amazon returns. Upon entering there was a long…read moreline, 7 customers in front of me. But it moved quickly and as a few people left I noticed there was only one employee! But he was working all 3 registers to help get people in and out. He was smiling and friendly to every single person. I told him how awesome he was to be so upbeat on a very busy day. I was in there less than 3-4 minutes. It was amazing! This man deserves some extra praise and hopefully a bonus! Several of the other patrons noticed and commented on how great his service was. In a world of grumpy people, I wish we had more Andre's!

Do not go to this place ! I went there to deposit a package…read morewith clothes and shoes for my wife. I wraped the package with the person at the front desk. She printed and put the label on the package and I left the UPS office. Since, the UPS tracking indicates that UPS didn't receive my package. I called several times the office manager and I never had support to find the package back. This is lost and I don't understand how it could happen. On the top of that, the person put a value of 100$ by default and now UPS doesn't want to give my money back. I really suspect that the package was stolen.

Tyrell was the best. He worked with me to get everything just right even pricing. He was…read more0rofessional, couteous and even laughed at my korny jokes. Thank you for a great experience!

Great customer service. I no longer own a printer and the staff is always supportive and helpful…read morewith my printing and shipping needs