I had a terrible experience with this company and with their customer service staff…read more I am a graduate student and ordered 500 business cards in November. They arrived in January. I expected some time between ordering and delivery but two months is kind of pushing it to the extreme. But that is not my major issue. When the cards arrive they had what I approved in the proof AND the words "Title 2" and "Title 3" printed underneath my name. I opened the box to see if this was a misprint on the displayed card, however it was on all 500 cards. I called the customer service line and a woman named Donna told me the electronic error that occured (the system timed out and it added the text back that I deleted) but offered no sort of solution on how to fix the misprinted cards. Her advice was basically, put in the order again. I asked if I could be charged again and she said, "yes!" My response was, "why would I use this service again when you messed up the job the first time?" She did not respond. If this error happens enough for you to be able to tell me how it happened I feel as if the website should be tweaked or add a final proof step at the end after you enter your card information. Donna said that the proof is saved as a PDF and goes to print without any sort of quality assurance. My school recommended this service to me and my Fellowship students so I asked if they had any input on how to deal with the misprinted cards. They had previously worked with the company so I thought it would be good to ask them to call on my behalf. They called and a man named Joe was extremely rude. He attempted to insult my intelligence by blaming user error and was yelling at the end of the call. This service needs to re-train their customer service staff (or just hirer nicer people), revisit their quality assurance process and think about how small things become big things.

Consistently great quality, competitive pricing, excellent customer support. I have been using…read moreUniversal to print catalogs for our small business for about 4 years now. What does that mean? It means I am amateurish at best at layout/design, but Joe in customer service, as well as the art department, do a great job at having my back and pointing out anything that needs attention. Quality is exceptional. There's always a few people out on the loading dock lending a hand. Absolutely love working with this company, I definitely recommend!

Outstanding service beginning to end…read more My small business needed a 12 page catalog printed on relatively short notice. We got quotes from three local printers. The job pricing here was marginally higher the the lowest quote but the attention to detail and prompt, courteous service provided to us by Izzie for our proposal/quote far surpassed any other printer we have ever used. We choose to spend a few more dollars for what we hoped would be better service. We were not disappointed. Izzie and her staff provided prompt responses to every inquiry and email. We were given thorough explanations regarding processes and materials. Our order was ready a week prior to its scheduled completion date. We were very happy with the quality of the finished product. Would recommend unequivocally to any small business seeking local print work.

Repeat customer here. I've used A Better Image a few times to print digital art commissions so I…read morecould frame them and have always gotten excellent advice as to what size to print, best format for framing, etc. I came back this time to ask for printing an art piece as a postcard for inserting into my holiday cards this year. They were wonderful to work with from start to finish, going over options, letting me know clear price estimates, going back and forth in email to make sure any errors were corrected, and I was able to pick up my cards in two days! I strongly recommend them for excellent service, high quality, and more than competitive pricing.

Instant imprints was very responsive and helpful as I decided on shirts and embroidery. I am very…read morehappy with the results.

I have nothing but wonderful things to say about Instant Imprints and Jocelyn! From start to finish…read morethe customer service was impeccable. Jocelyn was so incredibly friendly, helpful, and quick to get back to me to answer any questions I had. To make it even better the turn time was especially fast. My company shirts I had embroidered turned out beautifully. The colors were vivid and exactly what I wanted. I would absolutely refer Instant Imprints to anyone and I will definitely be giving them all my future business! Thanks again Jocelyn!

Great customer service and always will to help if you need it…read more Friendly and quick to guide you with your needs. I've needed their services 4 time this year and always leave extremely satisfied.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

I used this company twice for different wedding projects including my invitations and favor labels…read more They can either provide paper options or use the paper you provide. Service was fast and the estimates were very reasonable. The design team helped resize a few things for me at no cost. I recommend sending your initial request to the quote or design email addresses listed on their site and not just the "info" account. They didn't receive my email to the latter account, and I was delayed a few days in getting my job processed, but all worked out fine and they were flexible with me picking it up.

I have used Apex Printing for several years now and I could not be happier with the service. As a…read moresmall business owner, my print requirements can range from very small jobs to cases upon cases of printing. No matter the job, my requests are met with speed and professionalism and the end result is always good. Hayden is terrific to work with and his staff is always friendly. There have been several times where, through lack of planning on my part, I have been in a rush for an order. Apex Printing has always been quick to help out and assist me any way they can. Just on service alone, I can honestly say that I have zero interest in price shopping for another supplier. Hayden and his team have earned my business a hundred times over and I look forward to many years to come working together.

The difference between this UPS Store just off I-40 exit 276 in Durham and the other UPS store…read moreclose to me, Meadowmont in Chapel Hill, are the hours. This location opens and closes one hour later than the Meadowmont location: 9:00am-7:30pm, Monday-Friday and 10:00am-5:00pm, Saturday. Both locations are closed on Sunday. If I need to go to the UPS Store after the Meadowmont location has closed for the day, I will come to this one. (The Fordham Blvd location in Chapel Hill has the same hours as Meadowmont.) I came here and dropped off a bag of used Nespresso pods to be recycled. The bag had a prepaid shipping label on it. The UPS Store employee gave me a drop-off package receipt (standard). During my visit around 4:30pm on a Saturday, the store was busy with a socially-distant line outside and everyone mask-compliant. There were two employees and only two to four customers inside the store at a time. The employees were polite. They worked fast and efficiently. This is UPS Store #5399. It's sandwiched between four businesses. The parking lot in front can get congested. I suggest parking around the corner on the other side of Mattress Firm. It's much easier to pull in and out there.

I needed to ship back a package to Amazon. They charge three dollars to print a one page document…read morewith the label to go back to Amazon. And you cannot use cash which is ridiculous. The entire process was a fiasco and to say I was very disappointed is an understatement I will not return to the store. I was unable to ship the box. I

For the last eight years, I've handled preparing and printing award certificates and officer…read moreinstallation certificates for my organization. I've always been able to go to Staples and get them printed same day - even while I wait. This year, they wanted to put me off four days so I had to look around for someone who could do the job same day. Minuteman said they could definitely get the job done for me so I drove all the way down to South Durham to get the job done. While I was in the store there was confusion about whether they could do it or not - one guy knew what was going on and another, presumably a manger, didn't. It took some time before they finally agreed to go ahead and print the order. I was told it would take an hour and that there would be a rush fee. No problem. I was called back a little less than an hour later and told everything was ready. When I inspected the certificates I found that four had some kind of ink mark on the edge of the paper. Apparently, the one and only person capable of doing the work had just left for their lunch break. I was told if I wanted them printed cleanly I'd have to wait at least another hour. Bruce - the manager - told me he didn't want them to take the rush job because mistakes happen etc... Either take the gig or don't. If you take it, do it right. Don't make excuses when you don't. If you do make mistakes, offer compensation or do something else to make it right for the customer. I paid fill price plus the rush fee and four of my certificates are not to the standard I want to present. Apparently, they couldn't really care less about it.

Amazing customer service, quick turnaround, and quality products. An excellent commercial printer…read moreyou can depend on!

From the owner: ARC is a trusted partner for businesses seeking high-quality digital printing and document workflow…read moresolutions. We work with businesses and organizations around the world to create vibrant, immersive spaces that strengthen their market presence and amplify brand recognition. With 140 locations around the world, cutting-edge technology, and established domain knowledge, our diverse services help brands expand their reach and amplify brand recognition.

Stopped by the post office today in RTP to mail a package on the first day of the deadline week to…read moremail xmas packages. It was completely mobbed so looked up the nearest packaging store and landed here. This place is jam packed with all kinds of things for sale, a wall of PO boxes, and behind the counter were mounds of packages to be picked up by UPS and the USPS. The lady who greeted me was super friendly and took care of me right away. What a relief compared to my visit to the post office! I don't know if there's an upcharge to send through this place, but I imagine so. Nonetheless, it was worth it not to have to stand in a huge line at the RTP PO! My package is on it's way to my friend with plenty of time to spare.

Jason and Pete were so great helping me package my large box of group donated knitted items. They…read morehelped me choose box size and could trim down excess space to save box size cost. Who knew? I truly appreciate the service at Packaging Express Woodcroft. Everyone there is always so patient and helpful! Many thanks!