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    The UPS Store

    4.6 (7 reviews)
    Open • 9:00 am - 4:00 pm
    Updated 1 month ago

    Services - The UPS Store

    Shipping centers

    Copymaking services

    Printing

    The UPS Store Photos

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    4 years ago

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    12 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    10 years ago

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    13 years ago

    Expensive notary service. Cheaper at other locations

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    Staples

    Staples

    (38 reviews)

    Not sure if you have been recently, but they have done a makeover of the store and it's pretty…read morenice! The staff were very friendly and helpful. Pro Tip: they match their online pricing. We found a chair in store that was $150 less on their website! Always check just to see if there is a better deal. As well, very low cost they put the office chair together and it was available for pickup that evening. Side note: if you need to recycle a printer - they will accept them and give you a small amount in Staples money for your recycling depending on the model and age of the printer.

    BEWARE -- TERRIBLE CUSTOMER SERVICE AND ZERO ACCOUNTABILITY!…read more I am extremely disappointed with the way my daughter's print order was handled. She submitted a print job on Saturday and clearly explained that she needed it within 24 hours for an important presentation. She was told that, because it was Saturday, the order would be ready by late Sunday and that she would be notified when it was ready. She was never notified. No email. No phone call. Nothing. She went to the store Sunday to pick up her order, only to discover that the store had already closed. She returned first thing Monday morning, the morning of her 10:00 a.m. presentation, only to be told that their machine was broken and that her order would not be ready until Thursday. Let that sink in: she was told her order would be ready Sunday, received absolutely no notification that there was a problem, and then found out Monday morning, when it was already too late to make other arrangements, that she would have to wait until Thursday. The machine breaking is unfortunate and understandable. The complete failure to communicate with the customer is NOT. Had she received a call or email, she could easily have taken her print job to another company and been prepared for her presentation. Instead, when she tried to address the situation, the response was extremely rude and dismissive, essentially, "Good luck." As a result, she was unable to make her presentation as planned. I called the store manager, who told me that they had refunded the print job and that their policy is to notify customers when there is a problem. While I appreciate the refund, a refund does not resolve the real problem. The issue was the failure to notify her in time for her to make other arrangements. If you have an important print job with a deadline, I strongly recommend considering a different company. Apparently, if you need your printing sooner than six days

    Office Depot

    Office Depot

    (23 reviews)

    $$

    Terrible service. I came in looking for something pretty basic. Counted at least 5 employees…read moreincluding the person i suspect is he "manager" around the floor (probably 10 customers in the store tops, so not busy). Wandered around for 10 mins trying to find what I thought would be an easy item to locate. During that time I saw multiple employees who would dart by while on the phone or too "busy" even to ask if I needed help. They seemed mainly busy trying to avoid dealing with customers! Couldn't find what I came for, but went to front register to pay for two other items I had found. Nobody at front register but 3 elderly folks chatting and apparently waiting to be checked out. They waived twice towards the "service desk" (which for this store is an oxymoron). No recognition. I set my two items on the counter and left. So I'm a very tall and conspicuous guy wandering a near empty store obviously looking for something for 10 mins then trying to buy stuff and I'm not sure I was ever even noted by an employee! Somewhere this company has a board of directors having meetings to devise bold new strategies to grow their business. Maybe they should just visit their stores - if they are all like this one, the only "strategy" they need is to have managers and employees who show more than indifference towards customers! Mine was about a $200 potential sale. Imagine if they are losing 5 other folks like me per day due to staff indifference and they have 1500 stores. That is $1000 per day per store - across 1500 stores that would amount to over $500 mil per year in lost sales! Crazy! There's your growth strategy Office Depot exec team - get your store team members to actually pay attention to customers! You're welcome!

    This review is for the print and copy center…read more I have ordered multiple times from the online print and copy where I pick up a day later. I have never once received a confirmation message of the order being ready but never had any issues with pickup next day. I went yesterday to pick up my order. The establishment was empty, save a few customers and 1 man waiting at the print center because it looked like the person working there had some technical difficulties. She was on the phone with what seemed like a tech person. I was waiting in line patiently until she finally asked what I needed. I said I was there to pick up. She asked if I got a confirmation saying that the order is ready. I said I didn't but asked if she could just check to see if my name was there in the filing. When orders are done, they usually set it aside in a filing area. She didn't. She just went back on the phone. It takes less than 1 minute to check to see if I had my item there. I was very tempted to go behind the counter to help troubleshoot her computer AND look for my order under my name. Yes, it should be that simple. She was on a headset, so it would not have been hard for her to maneuver and just look for my name. I am very disappointed in the customer service of this location and will no longer put in any orders from here.

    The UPS Store - shipping_centers - Updated September 2026

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